Maytag
reviews and complaints

Purchased this washer from Home Depot on 1/5/22, total price $982.99 with warranty. It was delivered on 1/12/22. After two or three loads it was no longer spinning the water out of the clothes. I called the 1-800 number for service and they said they would send someone out to service it. THIS IS LESS THAN 2 WEEKS THAT IT WAS PURCHASED. I feel like I bought a lemon and am stuck with it. I spoke to a supervisor with Maytag on 2/2/22 to inform them that I want to return this washer and was told that it has to be serviced first and then unrepairable to be replaced. WHAT? I don't understand doing business like this. The gentleman came out to check it today and it has a bad relay in the mother board or whatever that has to be replaced and he told me it will probably be a month or more before the part comes in. This is totally discouraging, and I am so sick about it. I bought Maytag because it is made in America, but I am very disappointed how they handle their product problems.

I bought a Maytag Washer from Lowes in Camden, DE. on March 25, 2021. The Washer stopped working on Jan, 19, 2021. I called Maytag the same day the Washer stopped working and they sent a Technician to check the Washer on Jan. 26, 2021. The Technician said, the Washer needed a Mother Board which he ordered. One week later Feb. 2, 2022 I called Maytag and they said, it would take at least 21 Days to get the part which would be Feb. 15, 2022. That would be 28 days without a Washer and the part would still have to be scheduled to be installed.

Date/Time: 02/02/22, 8:37CST

On my campus, UWF, the washing machines in the dorm laundry room requires quarters (despite having a card swipe option; it doesn’t work). I put in the quarters as the machine instructed, but hitting start caused nothing to happen, and the washer went back to the requesting payment screen.

Additionally, two of the other washers in this specific laundry room are out of order, and have been for a length of time.

I purchased this Maytag washer (MVWB766FW1) February 2020 because my wife wanted a top load washer after our previous front load needed repairs. This washer looked good because of the brand (Maytag), and it had a direct drive motor. I was familiar with top load washers so thought this would be fine. It was NOT!

The agitator only moved back and forth so did not circulate the clothes through the wash, just moved them back and forth. This resulted in soap residue being left on clothes because they didn`t get rinsed properly. We tried both liquids and packets. Also the clothes got stretched and twisted. After two years I am selling it and replacing it with a front load from another company. Will NEVER buy another Maytag anything!

Initially scheduled service on June 8, 2021 thru warranty with Flamingo Appliance. Technician has come out monthly since June 2021 on Jul 14th, Aug 19th, Sep 15th, Oct 12th, Dec 15th . Frost free refrigerator freezer has buildup of ice. Service tech replaced rubber around freezer door about five times, heated rubber to stay in place twice. Now rubber will not stay in place, no suction at all for freezer door to be air tight. Heavy ice build up on food, refrigerator constant running to regulate temperature.

Have been waiting since December 2021 for a door replacement (can you imagine no refrigerator during the holidays!). The freezer is not operational, the refrigerator freezes what is placed in it. My foods have spoiled. I am at my wits end. Urgent need of a remedy to correct this issue! Please!

We bought a Maytag commercial technology mod#mvwb765fw3 about 26 months ago from Lowes. It cost $866 with tax. The control board went out and will cost over $500 to replace, over half the cost of the washer. It is used in a household of three. The control board as well as the washer should last longer than 26 months if avg use. Then it is no longer under warranty and when you call their complaint department they could not give a rats butt less. "We can document the problem but that is about it". Absolutely no help and not the least bit of sympathy. Maytag brags about being American made and dependable, but once they get your money they could not care less. The products suck, their customer service sucks and their complaint department is utterly useless. They should not be allowed to brag about being American made since they obviously could not care less. They are an embarrassment to anything made in America. Maytag, Whirlpool and Kitchenaid are all the same company and should be avoided at all cost- or all the costs will fall to you as they waltz away with your money.

The relay module broke in it is less than a year old. It would not run through the cycles properly. Store I bought it from looked at it and told me what part was broken and how much it was going to cost. ($290.00 plus labor to fix it.) You cant get a part in until May of 2022. I shouldn't have to pay anything! It wasn't my fault it broke! Your part was defective! In the meantime I have to pay to go to the laundry mat.
Bought 12-29-2020 from Buttorff's Hardware 111 bridge street Jersey Shore PA. Delivered Jan 8, 2021. Used it lightly less than 35 times on Fridays from Jan to November 2021 when it broke. I have been dealing with the store from November through the December Holidays. Now I'm going straight to you.
Modal # MVWC565FW2
Serial # CX4701227
I prefer my money back first or it fixed for free.

This washer has a flaw in the design of the control panel. It's open on the bottom and moisture from the washer corrodes the board, require a control panel replacement (over $300 for the part alone) every 8 to 12 months.
You can see from my attached photo how the circuit board is corroded in a user control panel that is less than 8 months old and is now throwing the F6 E2 error (communication error with the user control panel).

Top tray was incorrectly designed so that you have to manually square up the top washing piece in order to slide the tray back in the washer. I understand that Maytag redesigned the next version to fix the problem. That does nothing for the 2019 model.
I had Repairman come out today and he said there is nothing he can do. As I remember the top tray do work without a problem for about a year we think. Not sure what happen but the repairman doesn't think there is a cure. He said the tray and top washing arm is not damaged and are working correctly.

I bought this because it's suppose to be the best. 2 years later it quits in me and they want $369 to fix it. On the front it says 10 year warranty but that only cover the rack and tub. That's kind of s misleading I think. Checking on internet seems to be a common problem with washers that use this same control module. For that price I could go buy another and probably last longer. Last Maytag I will buy.

I purchased this stacked washer and dryer set in 04/20. I left 3 months later for a year. They were fine when I came back. Four months have passed so this brand new washer / dryer set has been used for a total of 7 MONTHS.

The "in house" repair contract I got from Good Deals Appliances in Fort Myers, FL in 2020 is now a 3rd party company called EPIC. EPIC operators call a local repair company. The wait was 3 days the first time and 5 days for the 2nd appointment.

The repair person came out and said that the dryer has to be on a frame and the washer has to be on rollers underneath. It was not sold to me that way. Since the units are stacked on top of one another - he can't get at them to begin to fix them inside.

The Dryer - The dryer selection knob only heats on the "whites" setting. The repair person could fix the electronics on the dryer because he can reach the control knob and the electronic keypad... but he got it to work while he was here so he wasn't going to do work that might not be needed... and then the settings didn't work the next time I tried them. The dryer still only heats up on the "Whites" setting.

The Washer - The washer is leaking out of the door and not completing the rinse cycle. It started out with a little leak and now the entire rinse cycle isn't working. The noises are weird.

Good Deals Appliances
14680 S Tamiami Trail, Unit 4
Fort Myers, FL 33912
Phone: +[protected]

This is so bad that Maytag needs to be involved. This type of appliance used to last 20+ years with minimal maintenance or issues. 7 MONTHS of operation to terminal failure? Wow. And sold to me without a stacking rack or rollers that would allow the repair person to work on them?

At this point, I want them out of here. I don't have time to play repair games.

This washer has a glass lid insert. TWICE the plastic lid by the hinge cracked/exploded in small pieces so that the washer could not turn on (lid would not close). I submitted pictures Maytag to demonstrate what happened. The machine is only 3 years old and I have paid $530.94 to replace the lid TWICE. On Dec 4, 2021 I wrote to Maytag Customer Experience Center to tell them about their defective lid. Today, January 15, 2022, I received a standard kiss off letter telling me they have high production standards and they decline my request for a new unit. They obviously did not read my letter closely because I did not ask them for a new unit. I said if this problem happens again, I want a new unit. I wrote to them because there is obviously a design flaw with this machine. The plastic lid is incapable of holding the glass insert. My neighbor's machine is also cracking at the hinge but she can still close the lid at this point. I am very disappointed and frankly angry at their apparent lack of concern regarding their product and more importantly, their customers. IF this problem happens again, I will get a new machine... and NOT a Maytag/Whirlpool product. Great way to maintain longtime customers.

My 2 year old Maytag Commercial washer started making a loud noise on spin cycle that sounds like a jet aircraft taking off. The machine is used in a 2 person household and has been carefully taken care of. A service technician advised that it is likely a bearing or transmission problem and that I would be better off to just buy a new washer. The 2 year life on this machine is absolutely unacceptable and I feel that Maytag should correct the problem.

We purchased a Maytag Washer on 11/1/2018 and we bought a Lemon. Within the warranty period the washer stopped working and the main board was replaced. Recently 12/30/2021 the washer would not power up and we called the 800# for a service Appt. The earliest was 1/5/22. The service tech said it was the main board again. We asked about the 10yr warranty sticker that was still on the washer, and he replied it only covered certain parts, which is really false advertising. With all the problems with this washer and the cost of labor plus the part it was not worth it to have it repaired. The tech clearly said this washer should not have these issues due to the age of the washer and already having the board replaced once. I have attached my receipt and either want a new washer or a reimbursement check for purchasing a Lemon.

Purchased a Maytag Washer ( MHW8630HW1) only 2 years ago and having issues with it. The message board states " Low Flow" clothes is soaked after wash. Called Maytag and the earliest date for service is Jan 21, 2022(2 weeks) Had a company to fix the issue and a rubber hose inside the machine had to be replaced . It had a small hole. cost$260. Hose probably cost $5

We have only had this machine for 11 days. Clothes are sopping wet. Fabric softner is not dispensing. When I call the customer service line, no one will answer the phone after lo g wait times. We should not be having any lriblems with a product that we have had for under 2 weeks. How do we fix this if I cant even get ahold of the company? Still on hold as I write this... we bought a maytag/whirlpool because we THOUGHT they stood behind their products.

I purchased a Maytag undercounter dishwasher 06/26/2019 not necessarily because I liked the features that it had but for the reason the Maytag is 'Supposed" to be so reliable.
The dishwasher starts on any cycle and then quits and drains and we have to start all over again using more detergent (which isn't cheap and I specifically use the brand of detergent and rinse recommended by Maytag), more electricity and water. It started just on one cycle so then we would use another one and slowly they all started doing the same thing. Washing for a little bit and then draining.
I am so extremely disappointed in Maytag products.
I contacted a service representative, and he determined that it is the door latch and is ordering the part.
Now, two years after purchasing it, I need to pay for a service call and a part that shouldn't have been necessary at the age of this appliance.
At the time that I purchased the dishwash, I also purchased Commercial size washer and dryer. Disappointed in them as well. I will never ever again purchase anything with the Maytag brand sign.
Just for the record; I purchased all of these appliances at Lowes in Montoursville PA 17754.

Has anyone else experienced this problem and needed and new door latch?

In 2018, I had a Speed Queen washer. I replaced it with a MVWP575GW based upon comments on the internet. The Speed Queen at that time was not rated well since it had a new washing cycle. The Maytag worked for about 3+ years and then began to have problems. I tried to have the unit repaired but was unsuccessful. Another repair company came out and I was told the unit was fine. About 3 months after the initial contact, the unit would not drain water out of the machine. A service technician came out and replaced the motor and device that pushed out the water. (The failure was a thin rod that held the impeller had broken. It looked like the thin rod had rusted through.) The unit then worked for about 2 months and then started having problems doing any wash load, no matter what the cycle selected. Based upon my experience with the Maytag unit, I will have a Speed Queen classic clean top load washer installed. It is I hope better than the Maytag that will be replaced. My wife and I want a washing machine that works. To have a warranty that must be used several times is of no value if continuing problems occur. To say I am disappointed in the Maytag washing machine is beyond an understatement. A long warranty is not good if the device needs warranty work to be called on every several months.

Ice maker/dispenser stopped working after just 4 years. Certified Maytag repairman said wiring harness snapped at the bottom hinge of the door due to poor design which puts stress on those wires every time the door is opened and closed. He explained that a new door is the only fix. The door alone is $1, 092.00, plus labor. I called Maytag who said the 10 year warranty is limited to the compressor. All other parts have a 1 year warranty, so they will not pay for a replacement.

Purchased on 07/03/2020. First time I cleaned under the center burner porcelain finish chipped off. Now the finish at the very top of the oven door is flaking off revealing a shinier metal surface. The finish is not covered by any warranty. Eventually it will work down to the visible front of the door. A new door costs $ 546.00 . The whole range cost $782.00.
SO !SO! disappointed in American made and Maytag.