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Maytag

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3 761 complaints
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Maytag reviews & complaints 601 - 640

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Maytag complaints 761

Maytag - bravos xl dryer

I purchased a dryer from Conns on or near the 2nd of February. On the 7th of February, the dryer stopped working. I called Conns since I purchased a warranty service plan. They scheduled a repair...

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Maytag - washing machine

I bought this machine it hAs been only about 3-4 months and it is giving me so much hard time. Most of time the machine takes about 3 hours to run a cycle and once the cycle is finished the clothes are still ditty.I called Maytag and they told me "you should use the "he" soap. So I purchased that soap and still I am getting the same results. I called them again and the representative the spoke to, was rude to me and she hung up the phone. So I never bother to give you call back. Today, a friend of mine told me about the complaint Center. It is ridiculous that even though Maytag is a big company but their washing machine sucks! Please kindly find me a solution to this machine. I can't bear it anymore. We are having tough time with it. If there is possibility that I can exchange my machine with another one, I'll do it, but please for goodnesssake take this machine away. If I do not get a response, I will not hesitate to leave bad rating about the machine and the company itself .

Thank you
Will really appreciate if someone responds me
Anna

Maytag - mvwb765fw0

I have similar unpleasant experience with Maytag. I bought a Maytag washing machine MVWB765FW0 from Lowes in Calgary in mid Feb 2018. I was assured that I will have a 5 years parts/labor warranty and...

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Maytag - refrigerator

Seriously! I remember when they used to last. Mine is only 4 years old and this...
How to Fix a Maytag Fridge's Freezer Leakage
Your Maytag fridge has an automatic defrost system that melts the ice from the freezer coils. As the ice melts, it drips to the bottom of the freezer, exits through a drain and collects in a drain pan beneath the body of the refrigerator where the heat from the condenser and motor evaporates the water. Occasionally, the drain and drain line can freeze, causing water to begin to accumulate in the bottom of the freezer and begin to leak from the freezer onto the kitchen floor. Melting the ice from the drain will fix a Maytag fridge's freezer leakage.

Hi Pamela. Appreciated reading your concern.

Maytag produces a really decent fridge/freezer system. I have one from their product line in my very own kitchen. I believe I can help you fairly easily. If you'd like the assistance, drop a response to this post. There's got to be too many people who just drop a complaint on the site and never check back, so I won't spend the time unless you're interested. If you would, leave me the actual model number of the unit you own.

Hope I can be of assistance.

S
Mar 01, 2018

Maytag - mhw3500fw0

I bought the Maytag washer about 18 months ago, and the metal sheet inside the washer is ripped open and one of the baffle broken. I call The Birck and they told me I didn't buy the extend warranty...

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Maytag - maytag washing machine - bgh electronics for repair

Purchased machine in April 2017. Have had problems with clothes not getting clean. In trying to identify if something I was doing was the problem, changing what clothes I washed together, changing...

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Maytag - maytag freezer

I purchased a freezer april 2016 and it has gone out! I have had a technician out to my house 4 times, which between my wife and I we had to take days off of work! And it is still not working! I...

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Maytag - washer 10 year warranty

I purchased a washer from Aaron's in May of 2015. When I contacted Maytag to inquire of my 10 year warranty, I was advised that the warranty only covers the motor and the tub. However, I was not...

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Maytag - I was delivered a damaged dishwasher.

I picked out and paid for a Maytag dishwasher to be delivered to my house. The delivery was scheduled for January 15, 2018. Upon delivery the installers reported that I needed a new shut off...

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Maytag - maytag bravos xl mvwb835d

To whom it may concern:
We purchased this washer from Home Depot on June 30th, 2016. I have contacted Maytag who did have someone come to my home to look and make sure everything was working properly, they did confirm they could not see any issues with it. We purchased the Washer and the mathching Dryer. I purposely bought a very large capacity one because of our large family. My clothes do not come clean, the washer basically just moves the clothes, what I consider not to be enough to get my clothes clean. I have tried washing less clothes, which defeats the purpose of a large capacity washer. I don't find there is enough water in the machine to adequately clean. We have clothes come out dirty after the wash. I find it very frustrating when I purchase a washing machine at the cost of $599.00 and I feel it is very unhealthy that we can't get our clothes clean. I would like to get some kind of rebate to purchase a different machine. I have purchased Maytag products in the past that have worked very well, this machine does not!!!. Please help. I am use to having a washer for atleast 5-10 years and this one I consider to be the worst machine I have ever had.

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Maytag - washer mvwc555dwo serial # c52244421

This washer has been a piece of junk since the day we bought it, first of all I hate the new technology I would take my 13 year old whirlpool over any of this new junk they are selling. The washer i...

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Maytag - dishwasher

The dishwasher is leaking and when I looked it up online, apparently tons of people are having the same problem with this specific model. I reached out to Maytag chat and was told they can't help me, that I need to pay a service technician at $85 to find out what's wrong with THEIR machine. I asked about a recall and was told they have no flags about any problems with this machine. They obviously don't listen to their customers or they'd see there are tons of complaints about this model. Terrible customer service and quality of products. Not a company that stands behind their products. Will never purchase Maytag again.

Jan 17, 2018
Hi cam7187, we would like to inquire further about your review with you. Please email us at [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the Dishwasher. Please also copy and paste your review from complaintsboard into the email as well.

Hi Cam. I'd like to help.

What is the exact model and what is its age?

If this is a significantly older model, you're likely to see a lot of people experience leaks because all pumps will eventually do so. The same will apply to any other brand as well.

If this isn't the case, however, we'd like to know.

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Maytag - maytag front load washer 24" mhwc700yw serial number cd62228005

THE WORST -MADE IN CHINA. My first machine broke 1.5 years after delivery. No parts in the US. Had to wait six weeks for a new maytag replacement. I purchased the unit around 1-1-16 and had it...

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Maytag - maytag washer 2000 series

We purchased this washer 3 years ago. We had an old GE top load washer for 20years that we never had any issues with, but thought it was time to upgrade to new more efficient technology. We chose...

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I
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Maytag - mvwx655dw1

I have had this Maytag Bravos machine for four months. I bought it when my previously owned Maytag Bravos machine broke down after only five years. Well, this machine also quit working. It stopped mid-cycle, full of water and laundry. When I called Maytag to have the machine serviced, since it is still under warranty, I was told to expect a technician the next day, between 6 am and 2 pm. I waited all day; no one showed up. I called Maytag, told them that I thought the problem was the control board, and so when the technician came, could he please bring the needed replacement part. The next day, a technician did show up, although without any replacement parts. He told me that I needed a new control board for the machine. Yup, that's what I had told Maytag. It is now a week later, and the technician just left...the replacement control board he tried to install is apparently faulty. All I know is that the machine still has not been repaired. A new part has been ordered, and "maybe" the machine can be fixed four or five days from now. That's two weeks without a working washing machine. These Maytag products are junk, the replacement parts seem to be junk, and it takes forever to get a problem fixed. I am very unhappy with this machine, so I would suggest to anyone, do not waste your money on Maytag...it is not the company or the product it used to be.

Actually, I like Maytag and their entire line of washing machines. Unfortunately, anything can break. Did you contact the retailer you purchased the merchandise through?

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Maytag - maytag dryer

MAYTAG DRYER 7.0 CU FT ELEC DRYER MEDC300BW JUNK

I would never buy another Maytag anything. This is the worst customer service/repair.

I have had the repairman out three times and each time they do not have the part on their truck. It has to be special ordered. Please in a world of amazon I don't believe it. Each time it has been 2 week waiting on the repairman and another 4 weeks waiting on a part and another week waiting on them to come and fix it. Then it breaks again and I repeat the same thing over and over.

First of all Maytag is not standing behind their products or this would not be a repeat problem. They need to monitor the repairs after the purchase and make sure the products that they sell are working. OR DO THEY THINK THAT THIS WILL NOT PUT THEM OUT OF BUSINESS. If you work for Maytag take my advise and find another job. This company doesn't care about you if they don't care about the products that they are putting on the market.

Jan 02, 2018
Hello idoubtit, we would like to inquire further about your review with you. Please email us at [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also copy and paste your review from complaintsboard into the email as well.
B
Dec 27, 2017
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Maytag - last only 7 years as the motor is now gone

For this HE top load washer (MVMB850WR), we paid $1, 130 (13% tax incl) on March 14, 2010 from The Brick, plus purchased the extended warranty. To my astonishment, this new maytag (known brand name...

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Maytag - mvwb835dw1

Not enough water in machine to wash clothes, which do not come out clean. Called Maytag & they sent a service man who switched out the panel since it was under warranty but would not address the holes in clothing. However, no one wants to address the machine is eating clothes (even on the delicate cycle). Please don't tell me I don't know how to load a machine as I've always separated types & colors my entire life. This machine is eating ALL of my clothes and putting pin holes in the fabric. I counted over 60+ clothing articles that are now ruined. If I want to keep my blouses I cannot put them into this washer. It is not economically feasible for me to replace ALL of my work clothing and Maytag needs to address this issue. I cannot be the only person experiencing this. The serviceman checked for defects in the stainless steel drum and of course, there are none. The only thing I believe is when the water drains it is pulling the fabric through the small holes and ripping it in the spin cycle & the lack of water doesn't help. The material starts with several pin holes and then progresses. I need to replace this machine and hope that Maytag will refund my money. These machines are expensive.

Update by J Billiot
Dec 26, 2017

Really!

Update by J Billiot
Dec 26, 2017

Purchase 3/21/2017; Home Depot / Did not purchase extended coverage.
I understand they are suppose to use less water and be energy efficient however the clothing is being beat up in the wash and the majority of my new blouse that I have purchased are now with holes. What does showing your clothes mean versus that of bathing? The washer provides maybe 2" of water in the stainless steel tub and clothes are getting holes in them. I know it is the washer because I hang my blouses to dry so therefore cannot blame it on the dryer. The clothes do not even have enough water to clean them. The serviceman that Maytag sent changed out the panel that is suppose to control this. No change.

Dec 28, 2017
Dear J Billiot:
Thank you for your review. We are sorry to hear of your Washer concerns. We would like to inquire further about your review with you. Please email us at [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase, the website that you submitted your inquiry, and a brief description of the issue. We look forward to your reply.
Thank you.
Maytag® Social Media Relations

Really! You've spoke of a couple of issues which indicate the problem MAY be the way in which the washer is being used. This is not necessarily unusual in that most of today's washers fuction completely different from those of yesteryear.

To begin with you were surprised as to see the rather small amount of water being used, feeling that only with extra water your garments would get clean. Maytag washers now support a cycle called PowerWash. This cycle does use extra water, heat and wash action to clean, BUT IT IS NOT INTENDED FOR DELICATE ITEMS.

In addition, you've indicated that you prefer to air dry your blouses. Some may think that spinning out these items at higher RPMs aid in the drying process, but in fact, can more easily damage delicate garments.

Taking both these concerns under consideration, you may find it helpful to change your wash habits or invest in a different type of washer. If you choose the latter, you'll also want to consider trading out your dryer as you'll want a firm of dryer capable of handling the kind of wash load a traditional washer might put out.

Again, I'm truly honored to help assist you!

Hi Ms. Billiot.

Appreciated reading your complaint. If you would, please supply a little more information. When was the unit purchased? From where was it purchased? Did you purchase the unit with extended service coverage?

These newer units do work differently than most older systems. They are required to be more energy efficient and thereby use less water. The cleaning method is more akin to showing your clothes versus that of bathing.

Look forward to hearing back from you.

Hi Ms. Billot.

Ironically I appreciate your question about questions. Questions are generally used to garner more information than is originally supplied. In this case, to hopefully reach a preferred outcome.

I apologize for my initial "typo." The line should have read showering versus that of bathing. Most newer units use less water, pumping the water over the fabrics to be cleaned. This has both benefits as well as drawbacks. The biggest drawback is overall longer wash times, although with higher RPM for final spin out, drying times are drastically reduced, along with better fabric upkeep.

This leads us to your potential problem. You should drastically reduce the spin out speed on anything delicate. Not doing so MAY lead to the problem you're describing.

Ultimately you may decide that the high efficient design is not for you. Although all washers are now required to be rated H.E. some use a crossover design that allow simulation of the older wash style. MAYTAG creates some great washers such as this.

If you'd like to have your washer looked at by an authorized service technician, contact the Home Depot you purchased it through. They'll be glad to direct you to such a service center.

Thank you so much for reaching out for support. We're delighted to be of help.

Why can't Maytag address the issue and not ask questions with questions?

Maytag - maytag brovos

This is the worst washer I have ever owned. I have always bought maytag and it use to be the top product in the business, but with this water saving piece of junk the name has went to the bottom. It...

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Maytag - maytag washer# mvwc6esww1

I have already made a complaint about this inferior product and I received a notice from Maytag wanting more information. This washer is just a pile of junk as is evident by all the comments of other unlucky people who happened to purchase this machine. The water leveling-temperature control switch will go bad and start to agitate before any water runs into tub. You may run the risk of tearing out the transmission or even running the washer over with water on your floors. Then if you are lucky enough to get through the spin cycle, it runs more water to get your clothes all wet again. When I got the chance to talk to the Maytag representative, I just happened to be sitting in front of my commuter, looking at all the hundreds of complaints others had already made. She denied that this problem even existed. She offered to give a discount on new washer, call a service person to fix my washer at my expense. I know there is not much else an unlucky owner of this piece of trash can do to get Maytag to take responsibility for making this product good. I do however think that all owners of these defective washers should let Lowes, Home Depot, and other large retailers know that you will no longer buy these appliances from them unless Maytag makes some amends.

Hi Frankie.

Appreciate reading your concerns on this washer. I've got a considerable amount of background and can state that this model is actually pretty decent. It has sold a considerable amount although it's an older model and still no longer within the industry.

Unfortunately even good products can break. It's frustrating I know.

Did you purchase any form of extended warranty coverage on the unit?

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