Maytag
reviews and complaints

My washer makes loud noise and bounce all over the place when spinning. I tried doing small loads. I have asked Lowes in Dickson, TN to look up my receipt, and they did not call me back. I call today and they put me on hold and never answer back. I know I register on line my washer, but I am getting no satisfy answer for anyone in your company. I want a new washer or to return this one with a discount on another washer. I found online numerous complaints about this washer. You should do a recall.
Thanks
Alisa collins

I purchased this washer Model #MVW6200KW in April of 2021 and i have had nothing but problems. First it was always going off balance (I was placing things exactly like it said to do). Then and still now i can't always use the other settings. Sometimes it would barely agitate. Other times like today it wouldn't spin at all. The power light and lock light would only be flashing slowing and doing nothing. Everything in the washer would still be soaking wet so i have to put it on "drain and spin". It's very noisey when changing gears at times. I have owned Maytag washers/dryers for 30 some years and i have NEVER had problems like this with a new washer. Today we were washing towels. My husband washed on normal and it did work ok. The second load i washed on the towel setting and that's when it went haywire again. No booklet on how to use this washer either only the quick start guide.

Bravos MCT Maytag Commercial Technology High Efficiency. The washing machine does not have an add water button. It will go through a complete cycle without enough water to get all the clothes wet. We have to add water with a garden hose. The rinse cycle also does not add enough water. I contacted Maytag right after we got the machine and was told it was working as designed. I wish I had remembered about the lemon law because this machine is definitely a lemon.

Washer purchase in September of 2016 and stopped spinning October 2021. Lander's Appliance came out to repair the washer but the tech could not remove the bolt stuck on the agitator. We were charged $139.95 for the service call even though the tech couldn't get the bolt off to repair the washer. He told us it was a Maytag problem. We called Maytag and were told the washer was out of warranty and they would not help us. Terrible customer support. We would like some offer of a solution as to how to remove the bolt to get the machine repaired or else it will end up in the landfill.

Purchased this very expensive Maytag Top Loading Machine that has caused more problems than necessary. The Model Number: MVWC465HW2 Do not waste your time or money buying one of these machines! Sure has all the frills, and top choice selections. However, it never fills properly: I cannot even begin to say how often I have had to literally fill it to the minimum help to wash items the way they should be. Not only that, but even if you pause the machine, and leave the lid up for a short period of time~it automatically empties all the soap, and whatever water was in there! Had this happen more times than I would like to admit~considering there just went a ton of money on laundry soap, borax, bleach, detergent, fabric softener! Goodness, like who can afford crap like that literally down the drain? If you want only hot water, and you just happen to lift the lid, cold water dispenses as soon as you shut the lid, every single time. You cannot lift the lid to see it agitate. Utilizing a two way prong I was able to actually see the machine agitate, and wow! No wonder they do not want you to be able to see it in action, it barely moves as in a barrel going forward a couple inches and back again it barely does anything to wash! Just incredible what a farse of a washing machine this really is! People need to know, an $800.00 washing machine by Maytag is not worth its weight in dollars! NO one should have to work this hard with a machine that is suppose to do the job! Where did all the Wringer Washers Go! ;)

I have had this washer for about 5 months and am very dissatisfied with it. We have owned Magtags for the last 50 plus years and have never had this much trouble. For one thing, we made the mistake of not getting one with an agitator, plus every other load I do seems to cause an inbalance and cause the machine to be stopped and readjusted to finish the spin cycle. Sometimes it takes forever to even do the Quick wash cycle. Then there's times when everything is completed and the clothes are still very very wet.

We have owned Maytag products for over thirty five years, but this washing machine has had suspension rods replaced and tub bushing replaced it still shakes and walks across floor. All work was performed by Maytag approved repairmen. This washing machine is not five years old just a piece of junk is all you can say but Maytag does not give a dam about the products they put out now much like the Demoncratic party let's scree them out of as much as we can they will keep purchasing them wrong. This on is going in the river.

Bought Maytag washer machine Model # MVEC565FW2 in December, last year. The machine is stall under warranty, however, it has generated five services call during last three months. Maytag did not provide repair service directly they have had third party who provide all services depended the zip code you enter the Maytag service inquire on their website. This washer machine constantly make noises and wet clothes. Scheduling services is play tennis back and forth. Finally, technician order the part because they do not stock the general parts in the service vehicle. While we are waiting for the part, the machine cannot be used a couple of weeks. Then, technician had the part in hand but he was sick until he returned to work. He replaced the part that is called shift actuator. If you Google it shows it is very common part to cause the wet clothes. Anyone who can do oil change he or she can replace it. The most of serious problem is the machine stop working after technician replaced the part and left job site. He never test the machine, later, we have bring all wet clothes to outside and to use public laundry. Another service was placed and same technician found that he did not install the part correctly. Now, the machine make noise again like earthquake and whole machine is moving. I called and spoke manager at the third party repair service. She said they cannot scheduling time that I am available. I am so frustrated this horrible machine. Contact Maytag Headquarter no one answer the phone call when the switchboard to transfer the phone call to the customer services department.

7 weeks ago, we identified our washing machine, under warranty, was not working. We had a technician deployed to our house and he could not assess the issue because the machine would not turn on. A motherboard and two additional parts were ordered. It took 7 weeks to get the part (and several calls checking on status). The technician came to the house to install the part and partway through the test, the motherboard smoked and broke in half. We called Maytag and was told we need to wait for the part to be shipped again. She could not offer to do anything else. I spent 1 1/2 hours on the phone today and many hours prior. I cannot understand why we would get two motherboards to attempt to fix the washer when the washer alone cost less than two motherboards. I asked for a supervisor and was told that there was noone above her pay grade we could speak with. I am frustrated beyond measure.

How can a brand new Maytag Washing machine be bad already, delivered on [protected]. Model MVW565FW2. It vibrates loudly in the middle of rinse and spin cycle . I have tested the washing with no clothes in the machine, with same results. The washing machine is level. Why would Maytag tell me if a service tech is sent and nothing is found wrong it will be a service charge of $129.00 or $89.00. There is something obviously wrong, does not Maytag honor, their 1 year warranty that comes automatically with purchase?

We purchased Maytag dryer MED5630HC2 SERIAL # MA0704806 on 05/15/21 and purchased extended warranty. The dryer was delivered several days later. On Aug 23 2021 we called service to advise we needed service as it would turn on then immediately turn back off. Even my husband said at the time it was the motor. Repairman came out Aug 25 and in a short amount time said it was 2 control panels which he ordered that day. On Sept. 14th the repairman came back out and installed the boards but said it was compound problem and the motor had to be replaced. I called Maytag a couple of weeks ago after not hearing from repairman and was told the motor was in stock and serviceman had placed order on Sept. 17th. I called back today 09/30/21 and was told they can't locate a replacement motor but they sent it up the chain to locate one and it could be 2-4 weeks. I have been without a dryer for over 35 days now and looks like it might be another 4 weeks. We switched from a Samsung to a Maytag when it was time to replace our as we thought it was a better product. So very disappointed with product and service.

In October 2019 we bought a new Maytag dishwasher from Home depot. The purchase date was 10/18/19. Model # MDBH979SAM, SERIAL # F22419969
We had problems with the dishwasher not starting within the first 6 months we owned it. read tech manuals online and reset many times. We found after door removal that the control panel was not screwed in, the screw was missing-never placed. We used duct tape to keep the panel in place. Now, after resetting multiple times, we cannot get it to reset, there is no tech available in our area (?) and costs from a local electrician surpass buying a new one after the callout and travel plus hourly charges.
Very disappointed, always had Maytags before but after this, we will never have another Maytag appliance as there is no service available for us and this one was junk when we got it. What a waste of time and money. What is worse is that we have talked up Maytag for years with family and friends, now there is sadly nothing good to say.

Machine doesn't get all of the laundry wet. Some comes out with parts of it dry. Also, machine has "eaten" 2 sheets and we had to pry them out.

I have never bought a bigger piece of crap in my life. This thing wants to tell me how much water I can use with it's little sensors. It's like a little ccp man is standing over my shoulder saying nah nah you canuh use dat much wahter. I even filled it up with the hose so I could do a good presoak at least and HELL NO as soon as I closed the lid it drained it all out. I'll never buy another one and I'm putting the old Kenmore in the shop and will use that one. This maytag will be used for target practice.

From day 1 my dryer won't work on any setting but timed dry. Turns off after a minute saying it's done on any other setting. It sucks in bounce sheets into front vent. It snags all my towels terribly. It's snagged favourite blouses. I tried for over year to resolve and all they've been interested in was running me out if my 1 year warranty time so i'm out of luck. Everybody that uses my dryer screams what is wrong with this thing. I want to throw it through their headquarters window as it's been a close to $1000 loss. So upset.

We bought a Maytag washer at the beginning of 2021. It has never washed clothes well. We found out recently that the agitator was not working. We called the store. They admit that it looks like we bought a lemon and referred us to Maytag service. Maytag service arranged for a service call in one month. This is unacceptable. We wrote to Maytag asking that they refund or replace the washer. We received an automatic acknowledgement of receipt of email. We followed up two weeks later and received another automatic response.

Maytag clothes washer, m/n: MVWC565FW2 s/n: CX4908755
Bought: 8 Jan 2021
Called store to complain: 30 August 2021
Called Maytag service: 30 August 2021.
email to Maytag Service / Social media team 1 Sept 2021 - auto ack. no action
follow-up email to Maytag : 13 Sept 2021 - Auto ack. - no action
(Auto ack. means automatic receipt of email acknowledgement)

I consider myself a very informed shopper and specifically chose Maytag brand of washing machine because I believed it would be the most reliable and best warranty. I now believe I chose wrong. I have already spent approximately $250 in repair cost and am now being told by a certified Maytag technician that it will cost another $600 to repair my washer. I never expected that after 5 years of use I would basically have to throw away my washer and buy a new one. So disappointing

One of the worst refrigerator s going the refrigerator freezes in parts of the refrigerator I purchased 4/9/21 already freezer light out and one horrible purchase. Do not buy you will be sorry

Brand new. Purchased from Best Buy. Trying to get set that is color matched. Set comes only in bright white. Original set matched exactly. However, washer was defective and replacement came as Grayish white instead so washer and dryer are now different colors. Best Buy ordered 2nd replacement. Also grayish white. I am now being told by Best Buy that manufacturer doesn't guarantee an exact color match and there is no way to match at warehouse prior to delivery because they come from different warehouses. However, I just discovered that Maytag produces appliances in 3 shades of white and believe this color error is a defect because they accidentally switched to a different shade. This may seem petty, but I bought a matching set and am extremely unhappy with mismatch. Either white or grayish white is ok, just want washer and dryer to match. Maytag and Whirlpool customer service both say they can't help - don't know what to do. What can I call or what can I do to resolve matter.

I purchased a Maytag dishwasher in April 2021. In early September, the machine did not finish a cycle. I tried calling the customer service line and could not get through after several hours for three days. I emailed them and eventually got an appointment for two weeks later. Meanwhile the dirty water is sitting in the machine. The repair company did not arrive. according to their rep "the system" put in the wrong address. NO one had called, emailed, or texted me to confirm the address. I was given another date, a week later.

I just called the repair company because I had heard nothing about the appointment. I was told by the rep that Whirlpool canceled my appointment. There and been no contact from any company to tell me this and the the rep had no idea as to why this had happened.

I like my dishwasher, but I am beyond frustrated with Maytag/Whirlpool. What good is a warranty if you cannot access it? The lack of courtesy is beyond frustrating. I am calling a private repair company and paying for the repair, despite the fact that it should be covered under the warranty. I am not likely to ever buy an appliance from either company again.
Luanne Rusk