Maytag

My 2 year old Maytag Commercial washer started making a loud noise on spin cycle that sounds like a jet aircraft taking off. The machine is used in a 2 person household and has been carefully taken care of. A service technician advised that it is likely a bearing or transmission problem and that I would be better off to just buy a new washer. The 2 year life on this machine is absolutely unacceptable and I feel that Maytag should correct the problem.

We purchased a Maytag Washer on 11/1/2018 and we bought a Lemon. Within the warranty period the washer stopped working and the main board was replaced. Recently 12/30/2021 the washer would not power up and we called the 800# for a service Appt. The earliest was 1/5/22. The service tech said it was the main board again. We asked about the 10yr warranty sticker that was still on the washer, and he replied it only covered certain parts, which is really false advertising. With all the problems with this washer and the cost of labor plus the part it was not worth it to have it repaired. The tech clearly said this washer should not have these issues due to the age of the washer and already having the board replaced once. I have attached my receipt and either want a new washer or a reimbursement check for purchasing a Lemon.

Purchased a Maytag Washer ( MHW8630HW1) only 2 years ago and having issues with it. The message board states " Low Flow" clothes is soaked after wash. Called Maytag and the earliest date for service is Jan 21, 2022(2 weeks) Had a company to fix the issue and a rubber hose inside the machine had to be replaced . It had a small hole. cost$260. Hose probably cost $5

We have only had this machine for 11 days. Clothes are sopping wet. Fabric softner is not dispensing. When I call the customer service line, no one will answer the phone after lo g wait times. We should not be having any lriblems with a product that we have had for under 2 weeks. How do we fix this if I cant even get ahold of the company? Still on hold as I write this... we bought a maytag/whirlpool because we THOUGHT they stood behind their products.

I purchased a Maytag undercounter dishwasher 06/26/2019 not necessarily because I liked the features that it had but for the reason the Maytag is 'Supposed" to be so reliable.
The dishwasher starts on any cycle and then quits and drains and we have to start all over again using more detergent (which isn't cheap and I specifically use the brand of detergent and rinse recommended by Maytag), more electricity and water. It started just on one cycle so then we would use another one and slowly they all started doing the same thing. Washing for a little bit and then draining.
I am so extremely disappointed in Maytag products.
I contacted a service representative, and he determined that it is the door latch and is ordering the part.
Now, two years after purchasing it, I need to pay for a service call and a part that shouldn't have been necessary at the age of this appliance.
At the time that I purchased the dishwash, I also purchased Commercial size washer and dryer. Disappointed in them as well. I will never ever again purchase anything with the Maytag brand sign.
Just for the record; I purchased all of these appliances at Lowes in Montoursville PA 17754.

Has anyone else experienced this problem and needed and new door latch?

In 2018, I had a Speed Queen washer. I replaced it with a MVWP575GW based upon comments on the internet. The Speed Queen at that time was not rated well since it had a new washing cycle. The Maytag worked for about 3+ years and then began to have problems. I tried to have the unit repaired but was unsuccessful. Another repair company came out and I was told the unit was fine. About 3 months after the initial contact, the unit would not drain water out of the machine. A service technician came out and replaced the motor and device that pushed out the water. (The failure was a thin rod that held the impeller had broken. It looked like the thin rod had rusted through.) The unit then worked for about 2 months and then started having problems doing any wash load, no matter what the cycle selected. Based upon my experience with the Maytag unit, I will have a Speed Queen classic clean top load washer installed. It is I hope better than the Maytag that will be replaced. My wife and I want a washing machine that works. To have a warranty that must be used several times is of no value if continuing problems occur. To say I am disappointed in the Maytag washing machine is beyond an understatement. A long warranty is not good if the device needs warranty work to be called on every several months.

Ice maker/dispenser stopped working after just 4 years. Certified Maytag repairman said wiring harness snapped at the bottom hinge of the door due to poor design which puts stress on those wires every time the door is opened and closed. He explained that a new door is the only fix. The door alone is $1, 092.00, plus labor. I called Maytag who said the 10 year warranty is limited to the compressor. All other parts have a 1 year warranty, so they will not pay for a replacement.

Purchased on 07/03/2020. First time I cleaned under the center burner porcelain finish chipped off. Now the finish at the very top of the oven door is flaking off revealing a shinier metal surface. The finish is not covered by any warranty. Eventually it will work down to the visible front of the door. A new door costs $ 546.00 . The whole range cost $782.00.
SO !SO! disappointed in American made and Maytag.

This week computer board fried it self. Machine just stopped, I unplug it to reset machine, when plug in again it started again all by it self I never touch any part of it, with no lights. I called you got a appointment four 3 weeks out. The machine is label model # MVWX655DW1 Your warrenty card is printed MVW655DW0. Serial number 5364165. Trying to track this down. My service man finds that Whirlpool is not manufacturing this part any longer! So I have a machine warrented for 10years that cannot be repaired. Because you are not manufacturing the parts. This service call cost me 95.00 Before this unit I have owned two previous Maytag each lasting 20 yrs. Never needing the Maytag man. I guess you no longer practice the "quality goes in before the name goes on."

Maytag top load Commercial Washer has continuous problems: OOB (out of balance), clothes can only be filled to a certain measurement (about 1-2 inches between a dot and line) no higher, no lower said repair tech yesterday or it will go out of balance. We were never told this or read this in sales manual. How do you wash a couple of sweaters in cold on the delicate cycle. Impossible repair tech said, it needs to be filled to that imaginary line between the circle and line OR WILL GO OUT OF BALANCE (OOB). Expect towels to finish the towel cycle wet and soggy although machine says "Washing Complete" then expect to attempt to do the drain and spin cycle another 21 min to get the soggy out. Then be told you are not loading your machine correctly! We never had any of these issues with other machines despite years of doing laundry by washing machine. Then to be told by Maytag Customer Service that only option is to keep calling service with out warranty. We have had the machine 4 months and always problems and also a very very noisy spin cycle like machine is going thru the wall. We need our money back to buy other than Maytag.
BE AWARE !

The Washer/Dryer Combo I purchased for over $1500 is complete junk! The first washer had transmission failure out of the box. It makes grind and loud screeching noise when it has 5 Bath sheets to wash. WORTHLESS! The dryer is so light and flimsy it moves across the floor when in operation. The link trap never catches lint as it falls off and into the machine when trying to remove the link trap. What little it does catch ends up on top of the machine. If I ever find who designed this, they had better hide! My entire home has been Whirlpool all my life, and that ended with this purchase. Their customer service is worse than any I've ever tried to use, and end up ignoring you. I will be getting new units and will be displaying my junk at a public square with a sign on it to show all the problems. It's the only recourse I have about a company who won't stand by their product or give me a refund in the 1st month of purchase. I'M DONE WITH THESE CROOKS!

This unit has a huge, heavy flaw. The lid is too big for its hinge. It separated over time, stopped closing correctly, and had to be held down to lock shut to start a cycle. I had a 3 year warranty that we used 2 years in. The day after the new lid was installed it started to separate at the same spot as the old one. It's just a matter of time before I have to pay $200 for a new lid. They need to make a lightweight metal lid you mend the issue. It washes great.

I purchased the Maytag range in 2019. I didn't purchased the warranty because my last range (Kenmore) lasted 10 yrs and continued to work without any service. I only purchased a new one to match a new refrigerator. The Maytag oven stopped working only after 2 yrs and now it's going to cost close to $500 with visit, parts and labor to repair. On top of that they cannot tell me when the part will be available though they requested partial payment. This is ridiculous and I shouldn't have to pay for this as it appears to be a manufacturer defect. I will never purchase a Maytag product again and will share with family and friends. This is totally unfair to the consumer and robbery.

It is simply impossible to be able to reach the burned out light bulb in my Maytag over the counter microwave. I have removed everything needed to locate the interior light but there is absolutely no way to reach the bulb to remove it. I cannot afford to pay $100+ for a service call to put in a light bulb...so have to do without an interior light. I think your engineering team needs to know about this flaw in your otherwise good microwave.

I bought a Maytag washer model # MVWB865GW1 and I absolutely hate it! It leaves a white residue on all dark colored clothing and has ruined them. I use HE tide pods. Not sure where residue is coming from. I have tried different settings hoping It would fix the problem but it has not. Just recently I poured a few buckets of water into the load of dark clothes and this seemed to have left less residue. I wanted to do my part in conserving water with the new washer but when I find myself washing the same load 2 to 3 times and manually adding water …..makes no sense. I miss my Kenmore that I had for close to 20 years.

We have had this stove for approx. 5 years when we bought the house.
Builder got stove with no instructions or registration.

11/23/2021 - we placed party mix in the oven at 255 degrees.
After 45 minutes, the stove went to BROIL BY ITSELF. The party mix
caught on fire. If we had not been home, the kitchen would have caught
fire. We had stove destroyed and bought a kitchen aid stove.

We do NOT want this to happen to another customer.

Please check the ranges - a recall maybe needed.

John Jarvis - [protected].

Bought this Washer with matching Dryer in June of 2019 from Lowes. When looking through the reviews on this washer, and I seen nothing about the lid breaking and causing the it to not lock and start the cycle. I am currently trying to find a lid replacement and they are sold out all over the internet except where they are the most expensive... Through Maytag directly. I am so disappointed that with the continuity of lids breaking, there has not been a revision or even a substitute for the fragile and poorly designed lid. I am also displeased that the lids are so difficult to find due to the limited availability. My warranty expired. Never would I have imagined a situation of part of the washer breaking and not being able to fix it or buy parts for it. With the probability of another lid breaking in the next year, I could buy a washer from GE for the cost of the 2 lids.

Bought this fridge one year ago this month. All of a sudden it just stopped working. Stopped cooling, stopped running. Maytag agreed to extend the warranty since it's only been a few days past the one year warranty but we can't get anyone to come out and repair the fridge cause they told us they don't do warranty work for Maytag cause they never get paid. That's is NOT GOOD! Whatever happened to the lonely Maytag repairman? I don't think it's too much to ask that a fridge costing $1800 last longer than one year. I'm totally disgusted and will never buy anything from Maytag again.

Why does my washer not fill up with enough water to get a small/medium load wet? (I know better than try a large load). Even after two rinses the clothes on top are still dry, so I know they can't be clean. The salesman told me that all the washers have a sensor in order to conserve water. How is it conserving water when I have to carry buckets of water from the bathtub and pour into the washing machine? Have we de-volved? I feel like my grandmother, carrying water from the well to wash clothes. I may as well take them to the creek and beat them against the rocks, at least they'd get wet! I put the dial to 'deep water wash' and still can't wash more than 5-6 items. That's discouraging. I've only had this washer less than a year and tried everything I know to do and still have to add buckets of water. You need to fire the man, yes I said man, that designs washers and hire a woman, the one that actually does the laundry to design a washer that doesn't take you back 60 years.
I didn't really care for the front loader that I had (which is why I changed) but at least it did rinse the soap off the clothes.

Dear Manager or preferably General Manager,

OBJECT: Laundry machine, Serial # CA0605004, Model # MVWC465HW3

Bought this machine on line (because of COVIV) at Brault and Martineau in Gatineau, Quebec, Canada back in April 2021. Delivery of machine was fine.

The machine worked for a few months but in July 2021 it started acting up by not emptying properly. I had to run the laundry machine on the rinse and spin cycle before putting the clothers in the dryer. I thought it was just bad luck because sometimes it worked and sometimes it didn't.

I reported the problem to Maytag and the first service call was done on August 31, 2021. The technicien was here for about 20 minutes doing something under the machine. He proceded to explain that I should not change the position of the buttons. I thought buttons on a laundry machine were made to be touched and changed depending on what you want to wash. This is not my first laundry machine and saying stuff like do not touch or change the buttons on a laundry machine is absolutely rediculous. The problem continued.

The second service call was on September 16, 2021 conducted by the same technicien. He was very upset that I had touched and changed the buttons on the laundry machine. He started called me bull-headed, he was extremely impolite to the point where he scared me. I asked him to let me talk but he left slamming my front door instead. I reported the technicien to Maytag. The problem continued.

The third call was set for September 28, 2021 but no technicien showed - they couldn't find an explanation why the technicien didn't show. I called Maytag again but couldn't get another appointment before October 6, 2021. By then the liquid soap was not diluting in the water.

The fourth call was on October 6, 2021. Two techniciens arrived to test the machine. They said that they would have to order a part to fix the machine. I asked how long it would take, they couldn't answer.

On October 28, 2021 I called to check when would they be coming to change the defective part(s). Nobody knew about parts being ordered for this laundry machine. I then asked to speak to the Manager or General Manager of Service. By this time I knew I was getting the run around.

On October 28, 2021 it was agreed by me and the Manager or General Manager of service that the laundry machine would be replaced at no cost. They gave me file number J751567 to deal directly with Brault and Martineau in Gatineau, Quebec, Canada. I called and ordered a new machine on-line (NOT MAYTAG).

When Brault and Martineau arrived on October 13 with the new laundry machine they refused to the exchange because I had cut the exit water hose ($20 at Canadian Tire) for easy transportation. So here I am on October 13 with no laundry machine. I will be buying a new machine at Costco tomorrow because I know Maytag will continue to find every way possible to not reimburse me.

This has caused me health problems (depression). I feeled totally defeated by companies such as yours.

Still trying to figure out where is the client satisfaction in all of this because I certainly do not have satisfaction in this case at all. Being a single, older and not healthy women I cannot continue this fight anymore nor can I continue to carry my laundry bags to other places to be done. You win Maytag, you stole my money Maytag and you are a disgraceful company. Shame on you for taking advantage of people.

Sincerly yours,

Joanne Gauvin
[protected]
2-228 rue de Liverpool
Gatineau, Quebec
Canada J9J 4G9
Disgrunted consumer!