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Fisher & Paykel Appliances Customer Care Service

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Complaints24
Pending0
Resolved0

Fisher & Paykel Appliances Ltd

15 Maurice Paykel Place East Tamaki
Auckland
California
New Zealand - 2013

Customer Support Phone Numbers

800 088 6605(United Kingdom) 0 0
1800 625 174(Ireland) 0 0
+64 800 372 273(New Zealand) 1 0
+61 738 269 207(Australia) 0 6
+1 855 372 1934(United States) 0 0
+1 888 936 7872(Canada) 1 0
+44 190 858 8370(Europe (United Kingdom) 0 1
+65 67 410 777(Asia (Singapore) 0 0
+86 400 640 8777(China) 0 0
Fisher & Paykel has been designing products since 1934 and has grown into a global company operating in 50 countries and manufacturing in the USA, Mexico, Italy, Thailand and New Zealand. Our design heritage is founded on a pioneering spirit and a culture of curiosity that has challenged conventional appliance design to consistently deliver products tailored to human needs.
Australia
2 Weippin Street, Cleveland QLD 4163, Australia

The United States
695 Town Center Drive Suite 180, Costa Mesa, CA 92626

Canada
4800 Eastgate Parkway Unit 2, Mississauga, Ontario

Europe & The United Kingdom
Maidstone Road, Kingston, Milton Keynes MK10 0BD

Asia & Singapore
150 Ubi Avenue 4, Ubi Biz Hub, № 03-01A, Singapore 408825
Plus

Fisher & Paykel Appliances Complaints & Reviews

Fisher & Paykel Appliances / washing machine

Jo
Joan Venn on Nov 14, 2018

We bought a washing machine online while we were in Europe and having our house in Australia renovated. The machine was installed in June 2018 and we returned on 29th October to settle in. I put the machine on the test rinse and it half filled, clicked off and stopped with locked door and...

Fisher & Paykel Appliances / service call

Ma
MallochJ on Oct 1, 2018

My Reference Number for a Service Call is: 3498797 I booked a service with the company for Tuesday 2nd October and was told someone would be there between 7am - 12noon. I arranged for people to attend my house to wait for the service repair men. I phoned the company several times to ask the...

Fisher & Paykel Appliances / freestanding cooker

Ma
Mark A Pearce on Aug 26, 2018

Reference Number 345 7992 I have been trying to get the oven fixed on our dual fuel freestanding cooker. It was to be repaired on Aug 22 2018 but was advised the service reps van had broken down. It was re booked for today Aug 27 The technician arrived and looked at the cooker and said...

Fisher & Paykel Appliances / washing machine and a condenser dryer

Ga
Gan9494 on Aug 10, 2018

Bought a condenser dryer and washer from Fisher & Paykel in 2016. Both these devices have given me nothing but problems for two years. Similar issues occur and technicians are sent every 6 months to rectify one item or another. I have just called to raise the same issue again and been told...

Fisher & Paykel Appliances / technician

Pr
Prudence Matar on Jul 26, 2018

Today a technician came to my home to repair my dishwasher. He used my bathroom after completing the job. He left puddles of his urine on my bathroom floor and my toilet. what a disgusting disgrace to treat someones home like this. Needless to say, I spent $240 on the repair and then hour...

Fisher & Paykel Appliances / service

Al
Alice Wilson on Mar 20, 2018

I needed a washing machine seal fixed and your service person came and fixed it on the 20.3.18 his service was ok but we were not impressed that he left his rubbish and old part in my laundry and a container of drained water on the floor my washing machine was also left un level too so did...

Fisher & Paykel Appliances / wash machine

An
Angrymum1976 on Mar 10, 2018

Fisher and Paykel are the Fuken worst brand in the world, go [censor] yourselves for ripping people of u [censor]s, never buy from them...on that note here's what happen I Bought a fisher and Paykel wash machine for $1700Aud after 8 months the wash machine broke down. I had the...

Fisher & Paykel Appliances / online service booking

Pa
Pam Foley on Jan 31, 2018

I booked an online service for my dishwasher, ref no: 0003243464 and received confirmation that it was on 01/02/18 between 7am and 12pm. Please see attached confirmation. When nobody turned up, I rang the 1300 service line and was told my appointment was for 14/02/18. Why is there a discrepancy and...

Fisher & Paykel / 48" range

Li
liza2448 on Dec 16, 2015

Have had DCS range for 1 1/2 years...center burner ignitor went out and repairman could not get top of range off because the nuts holding on the burners, "were frozen" according to Fisher Paykel...FP instructed to "grind" the burners out and even had a video to show how to do it, obviously...

Fisher And Paykel Dishwasher Control Panel / Did not receive goods or refund

Aj
ajp1608 on Apr 8, 2014

I ordered a control panel for my dishwasher. I received emails saying it had been dispatched within a few hours. I never received the goods. I contacted Mr Appliance and received a reply from Ashley and said the goods had been sent. After a few days, I asked for a refund . Ashley replied...

Fisher & Paykel Top-Load Gas Dryer / Cause House Fire

Ik
ikemike on Nov 14, 2013

On Dec, 10, 2009 in Farmers Branch, Tx, My Fisher & Paykel Gas Clothes Dryer Caught Fire Due To A Defective Drum Bearing Assembly not Properly Lubricated. It failed and caught fire. The fire then spread, and consumed the entire house. My Wife Rosemary Webb Was KILLED due to Smoke...

Fisher & Paykel / DO NOT BUY WASHER OR DRYER!!

Kr
KrisMarsh on Jan 8, 2011

Our F&P washer, at two years old and $700, has had $300 in repairs. Our three year old F&P dryer, $770 has had nearly $800 in repairs. LOWES extended warranty people said they won't replace these units because it isn't "economically feasible" for them. The water pump is dying on...

Fisher & Paykel / repair

I bought a washer on the 23rd of March from Sears and after hauling home we found out that it does not work. Sears sent a repair man out who thought he knew the problem ordered the part and told me it would arrive in a week and it did.. Turns out wrong part ordered another said will be at...

Fisher Paykel washer and dryer / numerous repairs

Re

Talk about appliances from hell and customer service to match!!! Starting with the washer, I have had a drain pump, controller, diverter valve, a second drain pump and wire harness, a cold valve, a hot valve, motor controller and display board replaced. (All repairs were done over only a...

Fisher Paykel / Wall oven

Our 4 year old Fisher Paykel wall oven has been nothing but trouble. The cleaning cycle let the oven get so hot that it set off the smoke detector, exterior burned my hand while trying to turn it off, and burned the electronics so bad that it shut off the oven and left the door locked...

Fisher & Paykel / Substandard Product

Kh

Purchased a brand new Aquasmart Washing Machine in January 2009 and had nothing but problems. Had called for service man twice to find that the pump in the machine needs replacing. This problem has been ongoing since the first call out and was advised back then my machine was working...

DCS (Fisher & Paykel) / DCS WO-227SS wall oven

Our WO-227SS oven spontaneously burst into flames a couple of weeks ago. This was not due to any power surge or electrical wiring problem in our home. It appears that one or both capacitors exploded. Because I wanted to get compensation from DCS for a 5 yr young $4K oven for which all of...

Fisher & Paykel / FAULTY DOOR

Ar

WELL I BOUGHT THIS FISHER & PAYKEL FRIDGE MODEL C170 FROM COURTS HOMECENTRES AND WITHIN ONE WEEK THE FREEZER DOOR DOES NOT CLOSE . DUE TO NECK PAINING COMPLAINS IT IS ABOUT 1 AND HALF MONTH AND SOME GUYS CAME TO CHANGE THE RUBBER BUT THEY BOUGHT A BIGGER RUBBER WHICH WAS FOR SOME OTHER...

Fisher & Paykel Singel Drawer Dishwasher / Lemon Dishwasher - Poor Warranty Service

On November 21st 2007, I bought a Fisher & Paykel & Paykel DS603SS Single Drawer Dishwasher from Lowes. I was building a bar in my basement and needed to buy it before they began in order to template the space. The project was large in scope and included finishing 1400 sqare feet of the...

DCS / Fisher & Paykel / Terrible experience!

I am in the same boat as the two other complainants on this site. My DCS stove has not worked properly for more than a year. The simmer burners have been fluttering for longer than that, and now the ignition system never stops clicking as long as a burner is turned on. It is maddening...