The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Makro Onlinemakro unable to stick to their promises

A Dec 06, 2018

Good day

I placed an order on the 23rd Nov. I was given 7-9 working days for stock to be delivered. I have been following up with Makro's customer service, which told me the last day to delivery would be the 06/12. This morning (6/12/2018) I received an email saying, it will take another 7 days for Makro to Deliver.

I will never order again from Makro, as I could have purchased the same merchandise from some where else and have it delivered already.

Makro your service is pathetic!!!

Adima Ebrahim
[protected]

RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • Makro Online's response · Sep 03, 2019

    Good day Adima,

    Thank you for bringing this matter to our attention.

    Kindly accept our sincerest apologies for the inconvenience this has caused you and the delayed response. Please advise if this matter has been resolved so that if not, we can offer you further assistance in this regard.

    Looking forward to your response.

    Kind Regards,
    Makro Complaints Board Team

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