Lowe's review: GE appliances

In May 2023 we bought a complete GE appliance package from Lowe's, including a refrigerator, range top, dishwasher, and oven/microwave unit. Value was well over $10,000. The salesperson gave us two (2) rebate forms to submit, one for installation, and one for the GE appliance package. We filed all forms with all the required documentation. Within a couple weeks we received the $150 rebate for the installation, but as of September 15, 2023 we have not received the GE rebate. We filed, and twice refiled, the proper paper work for the appliance package rebate, as the rebate center kept dismissing the claim. We have complained many times to the rebate center and every time we get a different person who provides nothing but excuses! Last complaint they told us they had provided a $268 GE rebate to us---and the gift card has been used---which is absolutely FALSE! We have never received and such rebate---and this certainly appears that Lowe's is running a SCAM! In addition, not one single person from Lowe's has ever reached out to us to discuss this issue! Now it seems it is time to reach out to the news media or attorneys to handle this issue!