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LG Customer Care Service

LG Electronics Alabama Inc.

201 James Record Rd SW
United States - 35824-1513

Customer Support Phone Numbers

+1 800 243 0000 35 33
+1 256 542 5738 3 5

LG Complaints & Reviews

LG / LG Tone Platinum warranty exchange issue

Gadgets514 on Oct 21, 2017
am writing in reference to a bluetooth headset that was sent in for repair on October 5, 2017. The headset was deemed to be under warranty and therefor would be replaced in the event it could not be fixed. Unfortunately the headset which is model LG HBS-1100 in Black had to be replaced...

LG / LG French Door Refrigerator

21Demers on Oct 20, 2017
On 8/12/17 it stopped cooling. Had it 4 days shy of it's 1 year 'anniversary'. Compressor went out. LG contacted a certified repair company. A week later they came out said the compressor was out. Took 5 weeks to get a compressor in and it was damaged. Repair company said they'd order...

LG / lg aristo

Meagan Pinkard on Oct 17, 2017
Hello my name is Meagan Pinkard and I am sending this complaint via email to inform you of how horribly made the screens for your Aristo phone are. Earlier this year I purchased 2 LG Aristos, one for myself and the other for my son. Both our screens cracked. I was sent another one through...

LG / lg k20 plus

Dave bisher on Oct 16, 2017
Hi my name is dave bisher and ive been a huge supporter and contributor to all types of lg products. Ive always had an lg smartphone and it was always lg g series phones my lastone was the lg g4 and now i have an lg k20 plus. I had to down grade because someone stole my lg g4 and also...

LG / reimbursement of a service call that never happened

badrig on Oct 11, 2017
Never ever, ever buy lg product!!! Freezer of my lg refrigerator stopped working. We called the 1-800 number on the back of the refrigerator and arranged an appointment for a technician to come to the house. We were told we had to pay a fee of $250.in advance, which we did. The next day...

LG / mobile phone lgh860 g5

Ed Thai Hansen on Oct 10, 2017
There is no serice for parts or any office in Europe, ME and most of Asia that will attempt to service this. they all give the brush off to find sercie in Riyadh, SAudi where I buy. Jarir bookstore tell me to find serice on main web site as no service in Saudi. Philillipines is trying to...

LG / refrigerator

Pam Brink on Oct 10, 2017
DO NOT BUY LG PRODUCTS. Worst customer service and warranty repair service I have ever seen. Refrigerator stopped working, called Lg and was given repair company to call they couldn't get to me for 2 weeks asked them if they could order compressor as to bring with them when they came wa...

LG / french door refrigerator

Jodi McWhirter on Oct 4, 2017
We puchased an LG French Door Refrigerator (Model #LFC22770) in December 2014 and here I am less than 3 years later paying about $400.00 to have it repaired. This is a joke so I called LG to try and negotiate a better price but was informed it was too late to argue the price since they had...

LG / lg mobile phone lg g5 repaired 3 times and forth time is on the way

Harelsh33 on Oct 2, 2017
I can understand why there is no alternative for mobile phones that it's HW keeps failing. I have lg g5 which is not one year old and already had GPS issues twice, camera issue once and now I have new ticket open for screen ghosting and this will be the forth time in less than a year. I ask...

LG / repair nexus 5x

James Hsu on Oct 1, 2017
Sent in the repair for a no power issue mostly due to the boot trap/overheat issue. Was told touch screen broken and LG doesn't perform partial repair. Got the phone back. There is no touchscreen crack. The plastic camera lens cover is broken. LG was going to charge me 160 dollars to...

LG / rust around bleach dispenser

Kristee Bedgood on Oct 1, 2017
I purchased my LG top loader washer in April 2012, in 2015 I started to notice rust around the bleach dispenser. I’m pretty diligent about cleaning up spills etc... and thought this strange, if this were normal then all washers would rust around the bleach dispenser right? It’s now October...

LG / lack of service for warranty issue on lg refrigerator

Diane Rickenbach on Sep 30, 2017
We purchased an LG French door refrigerator (model LFX25991ST) from Home Depot in May 2012. We also purchased an extended warranty from Home Depot that expired in May 2017. We evacuated for Hurricane Irma in early September 2017. When we returned home, our refrigerator was not cold and...

LG / washer/ dryer pedestal hardware

Humphrey Xiao on Sep 28, 2017
I bought 2 pedestals from Lowes closeout sale, not knowing that I will need 16 additional screws and some plastic tabs to install the washer and dryer onto the pedestals. The hardware shall be included in the user manual package. I did not check the detail when I bought them, there is one...

LG / what is lg doing???

Cory King on Sep 28, 2017
I have been loyal to the LG brand for the past five years now. I have had the G3, V10, V20, Stylus 2, Stylus 3, and now the Q6. First of all, the weather animation option is not available on the Stylus 3 or Q6. On the Stylus 3, the newest version included a fingerprint sensor, but it left...

LG / 55 lcd lg 4k uhd led smart tv model # 55uf6450

Sharon Andert Kampschroer on Sep 27, 2017
We purchased this Television at Best Buy in December 2015 for our lake home in Northern Minnesota. For the 1st 8 months from December to August the television was used very little only on a few weekends in a month. In July of 2017 the television would not turn on so I took it in to Best Buy...

LG / product

Dalusinh on Sep 27, 2017
I have purchased lg ac 2014 and after 1_1/2 years condensor leakes pay for Rs 6200 new fitted dated 22.09.2015, again same problem condensor leak 26.09.2017 me call care and he ans you pay for charges but why payment product repairing charge, allredy product problems, i am not satisfied...

LG / lg60uh6550

Pamela1066 on Sep 26, 2017
Television repair request for internet password save issue but (LG) service rep damaged where the television now has no power. Called (LG) on 8/16/2017!due to TV will not save password. (LG) service repair replaced parts on 8/19 and 9/02/2017, on 9/15/2017 (LG) service repair replaced...

LG / washing machine

kflob on Sep 26, 2017
On December 18, 2014 I purchased a new LG washer. In March of 2017, it broke completely, and apparently there was an issue with the drum and spinning parts. Since it was out of warranty, I was told I had to pay 310. for repair, which I did. They repairman had to take out the entire drum...

LG Electronics / french door refrigerator

Carmen Lancellotti on Sep 22, 2017
We purchased an LG French door refrigerator in September 2011 from Home Depot. In 2015 we gave that refrigerator to our daughter, son-in-law and two children as we had inherited an even newer LG 3 door refrigerator from our son who had passed away. This week our daughter's LG failed...

LG / lw1216hr. aswahdp / wra

Joy Fang on Sep 21, 2017
Purchased this window a/c on Sep 26, 2016. The fan and pipe broke into piece on August 30, 2017. Submitted online service request on Sep 1, 2017. (within Warranty) Called customer service on Sep 3, 2017 since no reply from online service request, an appointment was scheduled for one week...

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