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CB Consumer Electronics LG Electronics Refrigerator
LG Electronics

LG Electronics review: Refrigerator

R
Author of the review
2:30 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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This review was chosen algorithmically as the most valued customer feedback.

I am an 85 year old who purchased an LG refrigerator around 10 years ago. The unit stopped working and fortunately I have a 22 year old Amana working strong in my laundry room so I move the food to it. The compressor was still under warranty but the labor was not so I purchased the flat rate repair for $350. The repair man fixed the unit and it worked for three days and totally failed again. The repair man returned and fixed the unit again but the freezer never really reached the -4 degree set point and floated between 1 and 10 degrees. The ice cream never really froze solid so I called LG and the repair man returned and indicated the unit was working fine and cheap ice cream doesn't always get hard. I let it go and now 100 days later the unit has failed again. The labor was only warranty lasted 90 days so I plan on buiying a decent unit and recommend no one buy LG products. I will also stop looking at their TVs and some other appliances I was looking at upgrading.

Claimed loss: $350 along with the 8 hours of time loading and unloading a refrigerator

Desired outcome: This company needs to listen to their customers and fix products correctly that really are not that old. My Amana as I have stated is still working strong in laundry room after 22 years.

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