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Les Schwab Tire Center

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Les Schwab Tire Center reviews first appeared on Complaints Board on Jan 17, 2008. The latest review Brakes was posted on May 6, 2021. The latest complaint over charged me for mounting tires was resolved on Sep 05, 2018. Les Schwab Tire Center has an average consumer rating of 2 stars from 153 reviews. Les Schwab Tire Center has resolved 32 complaints.

Les Schwab Tire Center Customer Service Contacts

PO Box 5350
Bend, Oregon
United States - 97708
Mon7:30 AM - 5:45 PM
Tue7:30 AM - 5:45 PM
Wed7:30 AM - 5:45 PM
Thu7:30 AM - 5:45 PM
Fri7:30 AM - 5:45 PM

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Les Schwab Tire Center Complaints & Reviews

Les Schwab Tire CenterBrakes

I had requested a brake inspection at the Ellensburg WA location, I was very specific on what was going on with my brakes, and thought it might be the ABS system.
A team member told me they checked it out, and that I needed front brakes, on 4/22/2021(Invoice no [protected]) I had the brakes done, at a cost of $554.00, however I continued to have the same issue.
I called the store, and they told me to bring the car back in, this time they confirmed it was the ABS system. That when I had the brake inspection, they must not have test drove the car. Since they could not get the part, I would need to go to the dealership.
I was not happy, let the person know I just spent $554.00 to do brakes, that might not have needed to be done, this is not acceptable, he apologized, and said if he could get the part I needed, he would "take" care of me.
Maybe I did need brakes as well, but this is not how a customer should be treated. I have no idea if I was charged for a brake job that I did not need.
Not happy with the outcome at all.
Taya Farrell-Coburn
Please contact me at [protected]@live.com

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    Apr 04, 2021

    Les Schwab Tire Center — Vehicle not repaired correctly

    At about 4.15pm on 3/26/21 I paid for and picked up the keys of my 2015 Audi Q7 at the Les Schwab store...

    Les Schwab Tire CenterFlat repair

    Franklin in bend oregon lea schwab, went in for simple patch due to screw in tire, waited nearly 2 hours, service was rude, no sense of urgency whatsoever. Drove back to prineville, tire patch failed within 2 hours, les schwab in prineville had to replace tire rather than repair. As we own a medical transport company transporting critical care patients, service like this is absolutely ridiculous.

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      Les Schwab Tire CentersAppointments do not work

      Hi. I have a suggestion on how to make appointments at the tire dealer more successful. Appointments are not real here. Even after I make an appointment. It is first come, first served. And waiting times are awful. To make true appointments and adhere
      To them. Can be done. If you have a service bay for service emergencies. Air pressure checks and quick tire checks. And the other bays for pre appointments. What I'm saying is to be true about appointments.

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        Mar 20, 2021

        Les Schwab Tire Center — Vehicle damage

        On Monday, March 15, 2021, I drove from my home in Rogue River to Les Schwab on Union Ave., Grants Pass, to...

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        Mar 18, 2021

        Les Schwab Tire Center — Stupid advertisement

        In one of the advertisements for Les Schwab Tire Center, They show the internal monlogue happening within...

        Mar 15, 2021

        Les Schwab Tire Center — Customer service

        I was on my way to work and noticed that my tire was flat I took it into les swab on Francis in Spokane...

        Feb 16, 2021

        Les Schwab Tire Center — Returns

        Zak at store 10340 in Beaverton, will not accept employees mistake, I bought two sets of chains and five...

        Feb 13, 2021

        Les Schwab Tire Center — ES79 quality easy sock

        I originally bought this product on 01-26-2021. I used this product on my tires for 3 separate day...

        Feb 09, 2021

        Les Schwab Tire Center — Installing a new axle on our trailer.

        Incident Date 1/16/21, left trailer at Les Schwab Tire Center, 420 E Heron St, Aberdeen, WA Name: Brian...


        Les Schwab Tire CenterNew tire

        I purchase a brand new tire because I had a flat on my front left tire I was not told my tires aren't supposed to hold the weight of my vehicle instead I was charged 150$ for a tire without knowing that my tire went flat because they are to small for my car and so I drove and a day later my right tire was flat and I went to discount tire to see if they can repair it and they said no because those tires aren't safe for them to work on because mr tires aren't meant to hold my vehicle weight and they would only sell me a bigger tire and my car would be higher up on one side so it made no sense to buy that instead I'm left to buy 4 bigger used tires for the price I paid for one and the tire I bought from you guys is litterally a waist of money and you guys should have told me that my tires aren't safe for my vehicle

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          Jan 18, 2021

          Les Schwab Tire Center — Service

          I called the swab around 5:00 in the evening and asked them if I can come pick up the battery they had...

          Jan 02, 2021

          Les Schwab Tire Center — Recently put bigger tires on my 2004 gmc envoy, now my transmission is messed up! I no longer have 3rd or 4th gears!

          I recently purchased 4 brand new tires at les schwab in spanaway, wa. Unannounced to me these are bigger...

          Dec 28, 2020

          Les Schwab Tire Center — Damage to rims

          Dropped of my truck to have winter tires put on. The front desk customer service was great. Unfortunately...

          Dec 22, 2020

          Les Schwab Tire Center — Lost steering control

          I'm not sure who I need to speak to, but hopefully this is the best direction. I lost steering control of my...

          Sep 29, 2020

          Les Schwab Tire Center — New tire service

          I purchased 4 new tires for my 2004 ford f250 super duty diesel with the mounting and balancing. Recently...

          Jul 23, 2020

          Les Schwab Tire Center — Customer service and not being able to pay

          my daughter in law hit a pot hole right behind Les Schwab on Isaacs here in Walla Walla, Wa. When I got to...

          Les Schwab Tire CentersTerrible customer service

          On the morning of [protected] we had a flat tire while commuting to work, upon taking the tire into the store at 8:00 a.m we were told the tire was no good I asked them to replace it and reinstall the spare into the holder under the truck . It took the store an hour & a half to change one tire and then they threw the spare into the bed of the truck and told me I'd need to put it back and they also did not install the hub cab back onto the vehicle either, the young man also wanted to charge for the new tire saying it wasn't covered under warranty but after some discussion and me stating I'd drive it to central Oregon to the headquarters to get it covered he said he'd take care of it . After such a horrible experience I will be recommending we take all company vehicles to a different tire retailer so we can receive the service that we expect from now on !!!

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            Feb 17, 2020

            Les Schwab Tire Center — brand new tires mounted destroyed in less than 40 miles of driving

            We brought 4 brand new trailer tires to Enumclaw Les Schwab Tire for mounting. One of the original trailer...

            Nov 15, 2019

            Les Schwab Tire Centers — battery warranty

            I bought a truck and it had a new lesschwab battery in it that kept going dead . I took it to lesschwab they...


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