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Complaints & Reviews

Les Schwab Tire CentersTerrible customer service

On the morning of [protected] we had a flat tire while commuting to work, upon taking the tire into the store at 8:00 a.m we were told the tire was no good I asked them to replace it and reinstall the spare into the holder under the truck . It took the store an hour & a half to change one tire and then they threw the spare into the bed of the truck and told me I'd need to put it back and they also did not install the hub cab back onto the vehicle either, the young man also wanted to charge for the new tire saying it wasn't covered under warranty but after some discussion and me stating I'd drive it to central Oregon to the headquarters to get it covered he said he'd take care of it . After such a horrible experience I will be recommending we take all company vehicles to a different tire retailer so we can receive the service that we expect from now on !!!

brand new tires mounted destroyed in less than 40 miles of driving

We brought 4 brand new trailer tires to Enumclaw Les Schwab Tire for mounting. One of the original trailer tires on the right side had a slice in the side wall. Since Les Schwab...

Les Schwab Tire Centers — battery warranty

I bought a truck and it had a new lesschwab battery in it that kept going dead . I took it to lesschwab they tested it it was bad they asked me myu name to look up the batterie i...

Les Schwab Tire Centers — screw in tire

36659 Went in to have a screw pulled out of the side of my tire today. Honestly, I hate going in there, because every time I do it is the same story: "we can repair that, we will...

Les Schwab Tire Centers — service traction warning light

I go to your tire center on Monday the 7th, return the 8th was told that it was a transmission problem. So I went to the shop recommenced by Jessie was told at transmission shop...

Les Schwab Tire Centers — free tire balance and rotation.

I took my brand new tires and rims that I bought in June @ Les Schwab to have my first free rotation done. The wait time was not that long and the staff was busy but polite during...

Les Schwab Tire Centers — brake repair

I purchased tires from Les Schwab and had a brake problem. The first mechanic said I needed a master cylinder. So I changed the mater cylinder. Still did not fix the problem. So I...

Les Schwab Tire Centers — wheel alignment

LES SCHWAB - 3301 Sonoma Blvd. Vallejo, CA 94590 Customer ID: AD674205 service date: August 8, 2019 Invoice # [protected] Work Order [protected] Vehicle: 2006 Lexus ES300 On...

Les Schwab Tire Centers — mount and balance

I recently had work done at the Ontario, OR Les Schwab Tire Center and my complaint is charging me $50.00 a wheel for mount and balance. This was a complete shock to me as thi...

Les Schwab Tire Centers — forest gh salesperson either forgotten or overlooked my rotors

1st of all I really want to say you know I paid $500 for 100% satisfaction and did not really receive it because he put brand new brake pads on roaders that should have been...

Les Schwab Tire Centerswas told I need rear brake shoes

After buying tires from Les Schwab located on Minnehaha in Hazel Dell, WA. I was told I needed rear brake shoes on my 1997 Chevrolet pickup I needed brake shoes and they would install them for $238.00 so I took the truck in to my mechanic and he found their is 50 percent brake shoe left. So as a senior citizen how many others has been scammed at this tire center ?
Any one know ?

Les Schwab Tire Centersservice billing

my mother-in-law just purchased two new front tires to replace, two of four .two out of the four she bought from them earlier and less than 40, 000 miles on the car in the front ones wore out due to it looks like an alignment problem she's been regularly taking the car in to have air pressure checked and rotating the tires and nobody ever mentioned it anything about any problems.she had two tires put on they charged her $6 for each tire for valve stem replacement it has a monitoring system they didn't touch .they charged her $12 for no reason at all and then for the warranty the other ones were balanced and they charged her again for balancing $28 and total trying to make sure the warranty was good witch should have been under the warranty of the first tires she bought. they charge for a total of 185 19 when I think it's very high and unnecessary be that high for two tires if this is a result I believe we'll go someplace else next time and they marked the mils wrong by adding 500more mils on the invoice.
Store:559 invoice; [protected]

Les Schwab Tire CentersI was denied a service during business hours

I came into Les Schwab on June 8th 2019 at 3:45pm for a rotate on my tires. When i got to the front counter at Hilltop Les Schwab, Redding CA, i was denied service by Brandon Stewart who told me that they were no longer taking service due to already being busy until 6:30pm that night when they closed at 5:00pm. I immediately went over to the South Market Les Schwab who got me in and out in less than 10 minutes for a tire rotate. My boyfriend works at the Hilltop Les Schwab and told me after i left they still took new service, and that they could not deny any service during business hours. A personal issue out of work had happened with two of the employees, and myself, and i feel from what the crew was told about the situation was why i was denied service. I feel it was a VERY unprofessional way to handle someones personal business, which didnt relate to Brandon or his work at all. I should be able to be serviced at this Les Schwab whenever i please just like everyone else, and not be treated differently for a matter not concerning work or ANYONE at work.

Les Schwab Tire Centers — 4 tires

Bought 4 truck tires and brought back because of vibrations at 50 to 60 mph. They said the wheels were put of balance which is strange since they installed them and they're...

Les Schwab Tire Centerstire repair

Wednesday 5/22/ 19

My name is Theresa Howard and I live in Sweet Home, Or.

I am a volunteer at the Sweet Home Gleaners, a non profit food bank/ distribution organization. We have an older box van that has seen better times but it's all we have to pick up donations so we make do.
Right now one of our steering tires has a nail in it. Our driver stopped in at the Sweet Home location and spoke to the manager
to inquire about getting it fixed. The manager immediately said he "was NOT giving us a tire". That was fine, our driver asked him if they could fix it and rotate it to the back and bring a back tire up in it's place. And could they give us a break on the labor? His answer was "absolutely NOT"He totally refused to help us out at all. We have close to 400 members that we help out with food, clothing if needed and a large portion of our membership relies on us for the bulk of their monthly food. Some days the need outweighs the supply but we don't give up.
I have used the Sweet Home store for EVERYTHING I need for my car for over 20 years.Unfortunately I won't be using Les Schwab in Sweet Home any longer and trust me when I say I will spread the word to our members and let them know exactly what happened today and I'll encourage them all to stay out of the Sweet Home location.The ultimate decision will be up to them.
Needless to say I am VERY disappointed in the Sweet Home Les Schwab Tire Center

Les Schwab Tire Centers — tire rotation

Went into the Les Schwab Center on 04/22/19 to get tires rotated I checked in with the lady at the counter and I was kept waiting for 50 minutes with my vehicle parked in the...

Les Schwab Tire Centersa manager screaming and verbally assaulting a woman in the parking lot for asking an employee to move so her far could be pulled in

Today I was at led Schwab tires in bend Oregon and I witnessed a manager named Jason verbally assault a woman who simply asked an employee to move so her far could be pulled in this was horrific and made me change my mind entirely on using this location. I ended up leaving and refuse to go back with this man still present his name is Jason I did get that much I am completely disgusted with how demeaning and abusive he was.

  • Updated by Thomas1006 · Apr 19, 2019

    The address was 105 ne Franklin ave

Les Schwab Tire Centers — rough ride

I took my 2004 F150 in because it was riding really rough like I was on a gravel road they told me my tie rods was bad so they replace that. it didn't do anything it still...

Les Schwab Tire Centers — new tires

36659 In 2011 I bought 4 new tires from the local Les Schab Store. Since that time I've only driven about 3000 miles and just around town. I never expected my tires would get bad since...

Les Schwab Tire Centers — customer service and quality of service

I recently purchased my own tires on line, the same ones les schwab put on my rear previously. I also had new rear rims to be installed as well and needed the front end...

Les Schwab Tire Centers — customer service

On January 29, 2019, I had a battery replaced on my sister's car at the Forest grove Les Schwab. The car sat for two days after the replacement and then upon driving, it would not...

Les Schwab Tire Centers — damage caused during replacing brakes and master cylinder

We took our daughter's car into replaced breaks and master cylinder on December 19, 2018. When I picked it up Josh told me the coolant was leaking. There were no issues of leaking...

Les Schwab Tire Centers — tires m/t (6)

Had 6 M/T tires put on my f350 dualy on January 3 in the Wenatchee WA store- on January 21 had a flat- took to the Stanwood WA store near my house and they said was a bad valve...

Les Schwab Tire Centers — refused to change tires for me

I have been a customer of this store for several years and always had bought my tires there. Today I went in to see if they would switch tires that I had with two that were flat...

Les Schwab Tire Centers — theft

I took my truck to Cilfax Washington store for tire installation. Despite the price being crazy high (27 a tire) I am guessing because I didn't buy them there. Picked it up and...

Les Schwab Tire Centers — improper diagnosis

I took my vehicle to Les Schwab, located on Pacific Hwy in Des Moines, WA, on 11/17/18 to diagnose an issue I was having, prior to leaving for a road trip for Thanksgiving. I...

Les Schwab Tire Centers — hanford california

My name is Pierre Aspeitia. I live in Hanford ca I always heard about how you do the right thing, well I don't believe that any more. I went to your Hanford store to see about a...

Les Schwab Tire Centers — tire rotation

On October 29, 2018 I go in for an unsuccessful tire rotation. This is a second trip for this tire rotation. I was told on the first trip that one hour was needed. On the 29th I...

Les Schwab Tire Centers — tire separation

On 12 October 2018 a tire on my camp trailer had a tread separation, causing major damage to the trailer floor and wiring. Changed tire and completed the weekend plans. On 17 oct...

Les Schwab Tire Centers — alignment

I drive a 1988 Ford pickup thats converted to 2006 f350 axles and suspension. I took time to set it up to be very close to stock geometries. I asked if they, Bremerton, WA store...

Les Schwab Tire Centers — management

I am a wife and mother to Les Schwab employees. My husband is a long time employee and our son was happy when he was hired as an employee. He worked for them all through hi...

Les Schwab Tire Centers — tire rotation

36659 On October 13, 2018 I, Tony Wiley was driving my 1971 Ford F100 truck when all Of a sudden my left front wheel come off causing damage to my left front fender, Brake drum and mag...

Les Schwab Tire Centers — rattle in my truck

I took my truck to les schwab Blackstone in fresno ca to fix a rattling noise in front driver side they diagnosed it was the back brakes? That it would fix the problem. It didn't...

Les Schwab Tire Centers — high speed tire blow out at 70 mph at mile marker 116 i10w new mexico

36659 On 8-16-18 I had the complete front end of my Chevy Trailblazer rebuilt at your repair facility at 9095 Fairway Dr., Roseville, CA 95678. As part of the repair work I paid for a...

Les Schwab Tire Centers — service

36659 I waited over an hour with only 3 cars in an 8 bay lot and 7-8 employees standing around so I could get a tire repaired. When I asked for a time frame the employee at the desk...

[Resolved] Les Schwab Tire Centers — over charged me for mounting tires

I called Les Schwab on 3020 S Carson St. I had spoken to an employee. I needed to have 2 tires mounted on front of my car and an alignment. I asked SEVERAL times how much my tire...

Les Schwab Tire Centers — brake job

When they worked on my brakes at the south Carson. City Nevada store the left both of the rear simulator caps loose and one came off and flew across 4 lanes of traffic when I wa...

Les Schwab Tire Centers — tires

Bought a whole new set of tires from Les schwab, very poor quality, had to eventually replace two front tires and move the rear ones up to the front only to find out that one of...

Les Schwab Tire Centerstires and service and honorable business practices

About 3 years ago I took my 2000 Nissan Sentra in to the Medford store on Hwy. 62. I bought 4 new tires and had the vehicle alignment done to ensure my investment. I bought tires with a 7 year/ 70, 000 mile warrantee. I went in today to have a tire checked that had developed a slow leak and when the tech came in he told me that he could not fix the tire or rotate any of the tires because the inside edge of all four tires was too worn?! The tires have 32, 000 miles on them and I have rotated them each time I have changed the vehicle's oil! When I mentioned this fact to the young man attending the counter, he informed me that there was nothing to be done because I had not had them do the rotation. In other words...HE ACTUALLY TRIED TO SELL ME ANOTHER SET OF TIRES!!! I have never been treated so shadily by this company. It so thoroughly disgusted me that I told them to put the vehicle down and that I'd take it home. I WILL NEVER SET FOOT IN LES SCWAB AGAIN AND WILL STEER ANYONE WHO ASKS MY OPINION AS FAR CLEAR OF THEM AS I AM ABLE! I believe that this business has slid completely from being trusted, in my opinion, based on my personal experience.

Les Schwab Tire Centers — overlooked important issue regarding front end repair

On 3/22 of this year, Les Schwab in Auburn, WA (903 Auburn Way South - 98002 did some extensive work on my car, which included 2 strut installations, a 4 wheel alignment with...