Mavis Discount Tire Customer Service


Mavis Discount Tire

358 Saw Mill River Rd Ste 1
New Jersey
United States - 10546

Customer Support Phone Numbers

Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM

Mavis Discount Tire Complaints & Reviews

Mavis Discount Tire / brake job not performed

Jun 12, 2019

on5/26/18 I had your Marshall's Creek store do a brake job for which entailed having both the front and rear rotors and pads done. Within 2 months time I had to have the rear brakes and rotors as well as the parking brakes and right rear spindle replaced as the cables were never adjusted...

Mavis Discount Tire / tire service

Jun 09, 2019

On Friday, June 7, 2019, I went to Mavic Discount Tire in 6801 Hadley Road, South Plainfield, NJ 07080(908) 912-0319 and inquired about availability of 205/55/R17 91H for my 2011 Mini Cooper Countryman S The store was out of stock and they have to order it. I agreed and I was told by...

Mavis Discount Tire / oil change/tire rotation

Jun 08, 2019

I called ahead of time for Oil change and tire rotation. They said bring it right in. I dropped off the car at 1:30 PM. They close at 5 PM and said that they will call me when finished. I called at 4 PM to check and they said that they were almost done. He stated that he would call me when...

Mavis Discount Tire / theft of services

Jun 04, 2019

This is the second time i was charged for an oil change but the filter wasn't. I had a 100.00 credit from Mavis East Peachtree city GA because a few months ago when the check of work was made-- we found the old filter was still on the van. (manager verified) Today we brought our 100.00...

Mavis Discount Tire / tire rotation & nys inspection

May 29, 2019

4/7/2019 had 9am appointment for tire rotation & NYS Inspection. Arrived on time and was told 2 hour wait. I was ok with that & completed errands. Arrived back at 1115am, vehicle was not serviced. At 1215pm I stated I wanted to re-schedule and was told "You're next". At 1230pm, I wa...

Mavis Discount Tire / false diagnosis

May 29, 2019

First of all, I have a 2015 Kia Forte. They told me I needed new front brakes. The car only had 35k miles on it. I found that peculiar, but went along "with the ride they took me on", $400 worth of service. Charged to my Bridgestone card. They rotated the tires. I immediately noted a noise...

Mavis Discount Tire / previous complaint made, no resolution

May 27, 2019

Angelia Jordan, 251 510 5847, srore in semmes Al, no resolution on previous complaint, still waiting for some one to explain where the new tires i bought went, and waiting for damage on my car to be repaired, no body calls, nobody had any explanation, what kinf of company are you running?...

Mavis Discount Tire / poor customer service/unresolved service matter

May 27, 2019

4/19/19 rear pads and rotors replaced at above location. a day or so later ck engine light came on, days later service light came on. service alert is for rear break pads. I thought maybe the sensor was not properly installed or engaged. 5/20/19 10 AM, I went back to the location and...

Mavis Discount Tire / customer service

May 23, 2019

Was saddened to see Kauffman Tire sell out to Mavis in the Atlanta area in the past year. Was never a "raving" fan of Kauffman yet they provided fair prices and very good customer service. Can't speak of Mavis' prices because I haven't and don't plan to spend any money with them but their...

Mavis Discount Tire / alignment and driver side steering knuckle replacement

May 21, 2019

Mid March of 2019 I brought in my 1999 Chevrolet s10 for an alignment with thier recommendation I bought two new tie rod ends from a different auto parts store for them to install after the alignment I replaced my drive side CV joint while changing the part I found the tie rod ends wa...

Mavis Discount Tire / my rim

May 20, 2019

I carried my nephew truck to the Saraland Al store location on 5/17/19 to have some rims and tires installed and a 4 wheel alignment. I ordered the rims and tires as a package deal brand new, therefore they mounted and balanced them before they shipped them. So everything was still in the...

Mavis Discount Tire / grease hand prints on interior

May 20, 2019

Picked up my car after being serviced on 5/14/19. I picked up my car after having the shocks in the front and rear replaced. This was the second time I needed to drop my car off for this service as the manager claimed that they had tried to call me on my previous appointment date (5/11) to...

Mavis Discount Tire / charging higher prices to females

May 19, 2019

Shame on Mavis Discount Tire. It is 2019 and to charge women more for THE EXACT SAME THING is discrimination. Attached are 2 invoice for the exact same thing. The only difference is 1 was take in by my boyfriend and the other by me. i think it is shamefule that you would charge me more...

Mavis Discount Tire / and complaining about a simple brake job that was done to my car

May 18, 2019

I came to Mavis discount tires in Rahway New Jersey with my acura RDX to get the brakes done as soon as I left I had to return the car back within the next 3 days because the technician enough something loose and my car was Shaking really bad and making noise after that everything seem to...

Mavis Discount Tire / front desk representative

May 13, 2019

On Mother's Day, I had the unfortunate experience of encountering Tyrone at the above mentioned site. It appears to be a given that when people enter Mavis with a tire problem, they're usually experiencing some level of stress and expect to be treated kindly, not to add to their current...

Mavis Discount Tire / put old tires on my car, and tire flies off. they are refusing to pay for body damage on car

May 09, 2019

Bought two new tires from . Mavis in semmes al, left tire flew off while diving, yowed to mavis, they were vwry apologetic, and assured me they would handle everything, when regional manager Andrew got involved, he decided it wasnr yhere fault, he said tapws reviewed shiwed they put on my...

Mavis Discount Tire / tires/oil change/broken engine cover

May 02, 2019

Tires installed on 4-6-2019! Waited three and a half hours for installation! My son checked tires and the wrong tires were put on and also on the wrong sides! Told to come back on 4-8-2019 and they would make things right and give a free oil change! This time there two and half hours. They...

Mavis Discount Tire / tires/ rude, false information etc, etc,

Apr 28, 2019

We went to Mavis April 24th to replace 2 tires from potholes which were insured. They weren't able to get the tires for several days. When we asked the manager why he informed us that we had bought SHIT TIRES. These being the same tires we bought there for years on the recommendation of...

Mavis Discount Tire / diagnosed my brakes

Apr 26, 2019

I brought my vehicle to Mavis tires on State Street in Schenectady New York because there was a squealing sound in my right front tire. got a call back from the manager told me that I need a new brakes new calipers and new rotors it would cost somewhere around $800. I needed to get a...

Mavis Discount Tire / service

Apr 25, 2019

Jennifer, was very rude with me when I did not want to purchase for tires. Jason quote me a price of $250 for the two tires that I wanted on April 23 2019. Jennifer quote me a price for the same tires $295. This happened the next a April 24, 2019. She behavior is on Unexpectedly. I told...

Mavis Discount Tire / sale price / yokohama ascend gt

Apr 20, 2019

Mavis discount tire - false advertising On 4/16/19 I search for tire for my car online. I was looking for a set of 215/55/16 tire size. I dicided on a set of yokohama ascend gt The on line price was $110.99 with a rebate offer four 4 tire purchase. I proceeded on to make my appointment...

Mavis Discount Tire / website issue to schedule appt

Apr 14, 2019

My local Mavis does not appear at the top of the list when I enter zip code 30024. It is listed 4th. When I select the correct location and select schedule an appointment, then select service and proceed, it defaults to the Johns Creek location. I feel this is something that should be...

Mavis Discount Tire / manager tom

Apr 09, 2019

Every time i have made an appointment on line and then called to confirm there is always an issue. I dropped my truck off this morning to have new tires put on and when i arrived i immediately received a rude attitude from the manager Tom. He stated my appointment was scheduled for...

Mavis Discount Tire / unauthorized repair (never called the owner of car)

Apr 08, 2019

06 April 2019 Pamela Sharp Return Refund I called Mavis on 06 April and spoke to a rep by the name of Patrick who was nice and answered all my questions. I stated my problem (nail in one of my tire). He quoted me two repair prices. I let him know that I was unable to bring the car myself and...

Mavis Discount Tire / wheel damage during install and other

Mar 17, 2019

This is the second time I've gone to mavis and been disappointed! The first time last yr I went i ordered a set of 35" mud tires that were supposed to be installed at mavis however it took hours to complete due to the fact nobody told us they couldn't remove the rear wheels when they...

Mavis Discount Tire / new tires and price... unethical and I want a refund for the overcharge.

Mar 04, 2019

I purchased two new tires for our dodge ram truck at this brick location. After having them put on our bill came to approximately 540.00. Yesterday I again took our dodge ram truck for 2 more new tires to a different mavis location. This time to the location on route 37 in toms river...

Mavis Discount Tire / service

Feb 20, 2019

I called and spoke with a gentleman at the Lincolnton, NC Mavis Discount Tire and he said around 2:00 for two tires. My daughter, who is 17, arrived there around 1:45 for that appt. She is still there waiting and the car has not even been started yet. When I called, I was told at least 30...

Mavis Discount Tire / driver door interior handle broken by mavis discount tire dba kauffman tire employee

Jan 29, 2019

My name is Paula J. Bridges and last Thursday, 1/17/2019 at approximately 6:05 p.m. Eastern Time I left the Kauffman Tire Store Wade Green. Once I reached my destination which was about 1/2 mile from store, I wasn't able to open my driver door from the inside handle. I immediately called the...

Mavis Discount Tire / brian at the mavis discount tire located at 10123 park rd, charlotte, nc 28210

Jan 22, 2019

Yesterday, 01/22/2019 I called Mavis Discount Tire at 10123 Park Rd, Charlotte, NC 28210 and received Brian on the line. I ask Brian does Mavis do Radiator flush and Brian said yes and the cost is $99.00 after I let him know the make, year, and model of my vehicle. I then proceeded to ask...

Mavis Discount Tire / appointment.

Jan 19, 2019

I set up an appointment on line select my tire and show up on time. I request to wait for the service. I come in and it turns out there is no appointment scheduling priority. I am on line behind every one that showed up ahead of me. Had I known this- I would have made alternate plans to...

Mavis Discount Tire / oil change

Jan 03, 2019

I went in for an oil change and they told me I needed new lugs on my newly installed tires. they said that they are worn out and I asked why was I not told when the new tires were installed 3 months ago and when I got a flat 1 month ago. I kept the old lugs and the Ford dealer told me they...

Mavis Discount Tire / charged for wheel alignment I did not ask for

Dec 18, 2018

purchased 4 new tires and asked to be balanced and mounted they charged me for wheel alignment I did not ask for Is this usual practice of Mavis tire to charge people for services they did not ask for Have never had a problem. I contacted customer service and local mavis dealer no response...

Mavis Discount Tire / car vibrations

Nov 27, 2018

I went to Mavis discount tire located in upper glens street, new york. I told them my car is vibrating whenever i am going above 50mph so they replaced my all 4 tires. I took a test drive and the problem was still there. I went back to them so they diagnose my car again and found that it...

Mavis Discount Tire / purchased new snow tires, but regular tires were never put in car.

Nov 19, 2018

On Friday November 16th, my daughter dropped her car off for a Saturday morning pick up to have 4 new snow tires put on in the East Greenbush/Rensselaer NY store. She made sure to mention that she wanted to keep the 4 tires being replaced. Those tires were not placed in her car and she wa...

Mavis Discount Tire / broken original air pressure sensor when installing new tires air pressure dash board light never went out

Nov 13, 2018

on 10/31/2018 I had bought four new tires installed at mavis discount tires 123-11 rockaway blvd s, ozone park ny 11420--when they installed tires they said they broken one of the air pressure sensors--they installed the wrong type sensor made of rub board light stays on.two times I wa...

Mavis Discount Tires / repairs 2004 chrystlar concorde sle

Nov 10, 2018

I dropped my car off the 2nd week in October to Mavis. I told them the car is leaking fluids, every 10 miles or so, I have to stop and refill. A.J. the mechanic, told me he would call me in a few days to discuss price etc.. He did call me and gave me an outstanding price saying the labor...

Mavis Discount Tire / flat repair

Nov 02, 2018

I went in at 9:20am for them to look for the hole in my tire and fix it.. at 12:31 pm they pulled my truck out and said the tech had a hard time finding an issue, and replaced the valve stem... I paid and left.. 30 minutes later and my tire is about flat again. I took soap and water to my...

Mavis Discount Tire / unfair treatment and unprofessional

Nov 01, 2018

I was #2 customer and they took # 3 & 4 before me with no explanation except that they only had a tire to be changed. I waited from 830 to 910 for the first tire . and i was told i was after that but then #4 customer came in with a tire to be changed and they took her before me. This was a...

Mavis Discount Tire / car check engine light

Oct 29, 2018

On June 29, 2018 I had my car (2001 Nissan Maximum) tow to the Wade Green, Acworth GA location due to the check engine light on and it kept cutting off and on. I paid for a Diagnostic and was told what was on my invoice receipt they said that was the problem. When I pick my car up on July...

Mavis Discount Tire / damage to my auto

Oct 27, 2018

On Oct 26, 20018, I brought my car to Mavis discount tire service station in West Nyack, New York. on route 303. I had a flat tire (which I had purchased at same location) to be fixed and a alignment . Upon completion I notice a dent in my trunk that I am sure was not there when I brought...