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Mavis Discount Tire

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Customer Service

+1 800 757 4291 (Customer Service)
358 Saw Mill River Rd Ste 1
Millwood, New Jersey
United States - 10546
Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM
SatClosed
SunClosed

Complaints & Reviews

They did not do the work that we paid them to do

On june 16/20 my vehicle was dropped off at mavis on central ave in schenectady ny. I was not told atime it would be ready. I called several times during the day. Rob who was taking care of my vehicle was not honest with us he did not tell me that there machine to do alignments was broken. Hedid not tell me it would have to be driven to another shop to be aligned. He did not tell me that it went to rotterdam ny to be aligned. He hung up on me and refused to communicate with me. Mydaughter intervened and talked to receptionist, when we went to pick up vehicle the keys were in the truck with paperwork. As we wer driving the truck started to jerk and tremble, I had to run off the road on to the sidewalk to keep from hitting another vehicle. Thank god no pedestrian was on sidewalk at the time, they wood have been killed the next morning I took it to rotterdam and scott took ever this mess. He took the truck for adrive and deemed it unsafe to drive. He said I cannot let you leave here with this truck and have a clear concious. Scott s very respectful, professional, and has bent over backwards to rectify this situation. Today is june 21 and still no truck. Parts had t0 be ordered, and work be done. We wer give a truck and charged 924.10 for what? We should have been given a rental, and if that were done in beginning we would have at least had transportation. We have a businessto run, we have lost quite a bit of money, lost orders, customers upset. I was very disrepected by rob, and could have caused the death of myself and others. I dont know when I will have transportation. I am aware of the 20 lives that wer lost as a result of mavis lying about work done.

Tire services.

I purchased 4 brand new tires for my jeep Cherokee back in November 2019. We are now in June 2020 and my four-wheel-drive is not working properly because they put the wrong tires on my car. I addressed the manager who changed my tires but my car 4 wheel drive is still damaged $4000 worth. They have been giving me the run around. The regional manager Scott was suppose to call me and no one has called. It's been three weeks and I've called headquarters and still no response.

Customer service

Good Morning, My name is Cheryl Hopkins. I take my car to the Mavis located at 6301-19 Frankford Ave...

Reg oil change

this the 2nd time this location has over charged me first time one my f 250 then said they would give me a...

Brakes not completed properly

In mid-October 2019 we took our Ram 1500 to the local (Clemmons, NC) Mavis store to get brakes done. They...

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needed brakes

I was visiting friends in NY.in the course of driving from my home in Pennsylvania to Buffalo, I lost brake...

service

Asked the gentleman to look at my car and did work with out my permission and had to barrow money to pay for...

brakes

I brought my car into Mavis on 1/24/20 because the brakes were pulsing, Michael did the estimate and said I...

West Hempstead Cars, Parts & Vehicles

improper work. unethical behavior

January 24, 2020 Joe Robson 14 Prospect Street Trumansburg, NY 14886 To whom it may concern: I am...

rear brake service

In November 2018 I took my car in for rear brakes and left driver side rear caliper. Was told caliper wa...

mounting and balancing tires/rims

Mid 2019 i had brought my mustang with speciality rims to be mounted an balanced on tires only to recieve my...

service

I made appointment with my local Mavis discount tires center for 01/05/2020 at 14.00 for all brake pad and...

quality control

I am concerned with safety checks at this store, a customer was recently sold an alignment on a vehicle that...

payment for subs

This company does not pay subs we installed several locations in Georgia and were refused payment by Royal Services because of their calling it faulting craftsman ship. They called our work bad when in fact the product we were installing was faulty. Never want to do any business with Royal Services and Mavis Tires left my small Veterans business 20, 000.00 in the hole af ter we went out of way and above and beyond what was necessary to comply with this company including supplies and Labor. Please do not go here for any services.

overcharging

I went to the store for an inspection, I was told I needed brakes, three new tires and wiper blades $ 1, 000!...

stem valve replacement

I visited Mavis discount tire on 11/21/19 to get a stem valve replacement. My appointment was scheduled for...

new tire purchase

Dear sir/maam, I called on 11/13/19 to the 607.330.9998 number which is the local Mavis location on Elmira...

4 new michelin tires

Called two weeks ago to make a appointment to have 4 new tires installed. The appointment was for Sunday 10...

new tires and tire bearings and poor labor.

Picked up car and two minutes later car wobbling and making weird noises. Returned to mavis. They said they...

oil change

I've used mavis (formerly kauffman tires) for many years, I like to have my cars serviced only by only...

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