Les Schwab Tire Center reviews and complaints 1
View all 224 complaintsLes Schwab Tire Center - Continental tires warranty
I spent $1200 on new tires for my Audi Q5. The tires came with a 60,000 mile warranty. 27,000 miles later (total mileage under 60k) 2 tires have blown sidewalls and all 4 tires are down to between 3/10-2/10 tread.
The manager (Brian) insists the tire wear is uneven and is therefore due to a mechanical issue. In other words, no warranty coverage.
I regularly bring my 2018 Audi into the Audi dealership for maintenance, and there are no “mechanical” issues that would cause tire wear. Tires have been rotated and aligned by Audi but apparently that doesn’t matter. Brian immediately diagnosed my car with mechanical problems and says the tires aren’t the problem so the warranty doesn’t apply. He was quick to offer to sell me 4 new tires. I declined.
Even if the tires had worn evenly, they still wore out prematurely. (Not to mention 2 of them having a spontaneous ruptured sidewall.)
What a complete joke. The warranty is worthless. Tires are worn out at less than half their designation life.
Desired outcome: Warranty coverage- all four tires have to be replaced after less than 30,000 miles and well within warranty coverage
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