AutoAnything

I ordered parts for my Chevy SS from this company on October 7, 2022. Since then I have not received them and the last correspondence from them was an email on May 2, 2023 that the shipping date was August 28, 2023. When I did not receive the parts I began calling the customer service number after September 4, 2023. The phone rings busy every time I call no matter morning, noon, or afternoon.

Hey car people avoid buying product from AutoAnything. Their customer service STINKS. They took my money and I have not received what I ordered. Made multiple attempts to contact them and I get no response.

I had to contact my bank to report them plus go thru the inconvenience of canceling my debit card and getting a new one.

I have purchased many items from them in the past with no issues, something has changed drastically on their end BUYER BEWARE.

Please someone help me with this issue. Iv'e sent 5 emails to customer service.

Order number [protected]

Good Morning First my order was canceled. That I did not cancel. Then a refund was issued. And now the refund was cancelled. I sent an email to customer service when the order was canceled and never heard from them.

Please can you help me with this issue.

Thank you Richard North

[protected]@gmail.com

[protected]

I recently had a very unpleasant experience with Auto Anything. I purchased a Covercraft HD Car cover from them, which was supposed to be tough enough to withstand hard rain. However, when I received the product, I found out that it was a cheap one-layer cover that leaked at the seams. I live in Florida, where it rains heavily, and I needed a cover that could protect my car from the rain. I explained this to the sales guy, and he assured me that if I was not satisfied, I could return it for a full refund. However, when I contacted them to return the product, they refused to refund my money, saying that it was not refundable.

I was very disappointed with their unprofessional behavior and their deceptive sales tactics. I felt like I had been ripped off, and I was very angry. I tried to reason with them, but they were very unresponsive and did not return my phone calls. I felt like I had been scammed, and I regretted buying from them.

I would strongly advise anyone thinking of buying from Auto Anything to stay away from them. They are a very unprofessional and deceiving company, and they do not care about their customers. I paid almost $300 for a product that was not worth the money, and I could have purchased a better product for $30 on eBay. I wish I had read their poor reviews before buying from them, and I hope that others will learn from my mistake.

In conclusion, I would not recommend Auto Anything to anyone. They are a rip-off, and they do not deserve your business. If you are a representative of Auto Anything reading this, please refund my money in full, and I will be happy to change this review to a positive experience.

I gotta say, I had a pretty rough experience with Auto Anything. I was looking to get a rear bumper for my FJ Cruiser, and I placed an order back in October of 2019. The part I wanted was delayed for almost two months, which was way longer than they promised. So, I decided to cancel that order and try a different bumper that they advertised as being compatible with a swing arm I wanted to use. But when I checked with the manufacturer, turns out that wasn't true. So, I cancelled that order too.

Eventually, I decided to go back to the first bumper I wanted and placed another order in December of 2019. They said it would be delivered in January of 2020, but then they pushed it back to March. I chatted with customer service and they promised it would ship on March 5th, but when I called the next day to check, they told me it had been discontinued.

All of this waiting and back-and-forth really messed up my project, and they had already charged my credit card when I placed the order. I'm really disappointed with the whole experience, and I don't think I'll be ordering from Auto Anything again. It's frustrating to see that they have an A+ rating with the BBB despite all the bad reviews they've gotten. I have all the order numbers and chat transcripts to prove it.

I called AutoAnything, com and talked to one of their reps. I gave him the deets for a custom fit 3D Maxpider Kanu Cargo Liner for my ride and he put it in my cart. I bought it and it came before Christmas, which was sweet cause it was a gift. But when my daughter tried to put it in the trunk, it didn't fit. I've been trying to return it for three weeks now, but they're saying it's been too long and they won't take it back. They also won't do an exchange cause they're saying the manufacturer doesn't make a mat that fits my car. I've been trying to talk to a supervisor, but they keep transferring me to people who aren't really supervisors. They don't even have a phone number to call, so I have to use their "chat" thing, which takes forever. They keep saying a supervisor will call me back in 24-48 hours, but it hasn't happened yet. AutoAnything messed up and now they won't fix it or give me my money back. Don't make the same mistake I did. One of their reps even told me to sell it on Ebay! They asked for pics of it not fitting, which I gave them, but then they said they won't take it back cause it looks like it's been used too much. They keep changing their story. It's just terrible.

I recently made an order on Auto Anything for brake pads and front rotors for my Honda Accord. I went for the EBC Ultimax rotors and Greenstuff pads. The shipping was pretty quick, and I received the rear pads a day before the other parts arrived. I was excited to get to work, but things didn't go as planned. After struggling and cursing for a while, I realized that the rear pads were too wide by about an 1/8th inch. I was so mad and hot out, so I decided to put the old pads back in and set it aside for a week or so. I didn't want to attempt the front for fear of having more grabby pads on one end of the car. The EBC pads are supposed to have additional performance characteristics, but I didn't want to risk it without being sure that the parts would fit.

In the meantime, I had to go for outpatient surgery for a past work accident on my hip. After roughly 2 months, I decided to call their customer 'service' number to explain my situation and request to purchase 2 power stop brake kits- Calipers, pads, and rotors for the front AND rear of the car if they would agree to take a return outside of their 30 day policy. I was hoping to get a positive response, but it was not to be. After politely asking several times, I was told to call EBC to make my own exchange for the original parts sold. I was so disappointed and frustrated. I had hoped that they would be more accommodating, especially since I was willing to make another purchase from them.

I have decided to take my business elsewhere. Rock Auto has my next order, and I won't be doing business with Auto Anything again. Those British designed pieces of $#*! are going in a dumpster somewhere alongside my future business with this company.

This company is a total joke. I called them up to order something and I asked them to check with the manufacturer to make sure they had it in stock and could send it to me right away. After waiting on hold for a while, they told me not to worry and that they had placed the order and it would be shipped out on a certain date. But when that date came and went, I called them back and they gave me some bogus story about the manufacturer not having the item and that they were working on getting it to me as soon as possible. The next day, I got an email saying that the manufacturer was sold out and that my shipping date was pushed back another month.

I was so mad! I decided to contact the manufacturer directly and it turns out that Auto Anything was lying to me the whole time. They made up some story about the manufacturer not having the item when they really did. Instead of being honest with me and just canceling my order, they decided to keep my money and make up excuses. I would never do business with this company again. Every person I talked to there was just making stuff up to try to make me feel better, but nothing ever got done.

I had a first-hand experience with this company and I can tell you that you don't want to buy anything from them. They're just a bunch of liars who will take your money and not deliver what they promised. I attached a screenshot of the email they sent me three weeks after I placed my order, blaming the manufacturer for the delay, but it was all just a bunch of lies.

Hey there fellow Jeep and 4WD Offroad enthusiasts! I wanted to share my recent experience with Morris 4x4 Center, which is owned by autoanything.com. I've ordered parts online and over the phone from various companies in the past, including Summit, Jegs Offroad Design, Barnes 4wd, eBay, Amazon, and several others for my 69 Chevy Blazer and other vehicles. Rarely have I had an issue with a wrong part, shipping, or customer service. However, my recent order with Morris 4x4 Center was a different story.

I ordered a VI-*** Viair onboard kit, which was supposedly in stock. However, they sent me a Mustang gauge dash part instead. I was confused as to why a Jeep and 4x4 store would even have this part, and it didn't even show up on their website. I spent over 5 hours on hold trying to get the issue resolved. While I could contact a salesman in 5 minutes, it took forever to get through to a customer service rep. When I finally did, they transferred me to another rep and put me on hold again. It was frustrating, to say the least. Finally, the third rep said they would issue me a label for return of the wrong part and eventually a refund. However, I have yet to receive it.

To make matters worse, the part was wrongly advertised and they wouldn't honor the price. I sent two emails, but neither got a reply. They also said management would call me before close, but that didn't happen either. Overall, I was disappointed with the customer service I received from Morris 4x4 Center and would recommend ordering from someone else or a business with better customer service.

So, if you're looking for parts for your Jeep or 4x4 truck, I suggest looking elsewhere. Don't waste your time and potentially end up with the wrong part like I did. Save yourself the headache and order from a company that values their customers and provides better service.

So, I was looking for some floor mats for my car and I stumbled upon AutoAnything. They had a 10% discount on the first order, which sounded like a good deal to me. I thought it would be a piece of cake to get some front and rear mats for my car, but boy was I wrong!

The front mats were fine, they fit perfectly, but the rear ones were a nightmare. They didn't buckle down and they didn't fit as they should have. I decided to return them and that's when the real trouble began.

I sent them an email to initiate the return process and it took them 13 emails to finally give me the instructions and authorization. And to make matters worse, the return cost was almost half the price of the mats themselves! I felt like they were trying to exhaust me and make it so difficult that I would just give up and keep the unwanted item.

Their customer service was slow and unhelpful, and their return policy was terrible. They kept asking me if the mats were in the original packaging, unused, and resalable, even though I had already confirmed that they were. And yet, they still charged me almost half the price of the mats to return them. What a rip-off!

I think they are just trying to make as much profit as possible from new customers, without caring about repeat business. Well, they won't be getting any repeat business from me, that's for sure!

In conclusion, I strongly advise against buying anything from AutoAnything. Their customer service is slow and unhelpful, their return policy is terrible, and they charge hidden fees and charges. Save yourself the trouble and buy from somewhere else!

I recently had a terrible experience with Morris 4x4 and AutoAnything. I ordered over $2600 worth of items over a month and a half ago, but have only received $200 worth of stuff. The worst part is that customer service is non-existent. If you call to make an order, you'll get an immediate answer, but if you need to check on an order, you'll be on hold for over an hour. And even then, you might not get anyone. Online support is also useless. I've dealt with Thaymar Sanchez, Patrick Turcar, and Thomas LABAU, and they were all useless. Thomas was somewhat helpful, but it didn't make a difference in the end.

Morris 4x4 is a complete breakdown as a business. They should be ashamed of how they're treating customers and should stop taking orders. They clearly state that they don't charge until items are shipped, but they charge immediately. Then they try to get things drop-shipped and blame the manufacturer instead of accepting responsibility and taking appropriate actions. They'll tell you a guaranteed shipping date, and then nothing will happen. The online system to check the status of your order is also not functional. It's stated that my order is shipped and complete over a month ago, but I still haven't received it.

Morris 4x4 was bought by AutoAnything, and AutoAnything has been involved in this order and is aware of what's going on. Therefore, I'm considering them the same. I will never order from Morris or AutoAnything ever again. This has been the worst online company I have ever dealt with. They can't blame COVID, other manufacturers, or high call volumes. That's just making excuses. All other companies I've been dealing with have been able to function and communicate appropriately. There's a complete breakdown with Morris 4x4, and AutoAnything is letting it happen. They need to stop taking orders. They're affecting people's lives and finances. It's pure embelzment.

I bought some floor liners from Auto Anything about a month ago. They said it would take about 3 days to ship, but after 3 days, it still hadn't shipped. I decided to wait until Monday to see if it would ship, but it didn't. I contacted customer support to ask when it would ship, and they said there was a delay and it would ship the next day. But Tuesday came and still no shipping confirmation. I contacted them again and got the same response. I needed the liners that week, so I found them somewhere else for a better price and cancelled my order. The next day, I got a notification that they had shipped, but it was too late.

I contacted customer support to let them know and asked for a return label so I could get a refund. They said I had to wait until I received the item to request it. I waited until Saturday, which was the estimated delivery date, but the item never arrived. I tried to track it, but all it said was that the label was created. I contacted customer support again, but could only reach them through live chat because their phone line was closed. They said the refund had been processed and would take 5 business days to show up on my PayPal. But it's been more than 5 days and I still haven't received it. Luckily, I made a claim through PayPal to get my money back.

I will never shop at Auto Anything again. They are the worst business I've ever dealt with. Save your money and shop somewhere else!

I've been a customer of Auto Anything for some time now, but I have to say that my recent experience has left me disappointed. I placed an order for EBC Brake kits on August 3rd, 2021, but the delivery date has been pushed back multiple times since then. At first, it was supposed to arrive in September, then October, November, December, and now the latest update is that it won't be delivered until March 2022. The reason given for this delay is that there is a supply chain shortage and constraints.

I've contacted customer service three times, but it hasn't helped me get the parts I need. Even when I escalated the issue to the management team, they were unable to provide any assistance. I'm running out of patience, and I'm not sure what to do next.

There are a few problems with this situation that I've noticed. First, it's surprising that a multinational company like EBC is unable to fulfill a single kit for months. Second, Auto Anything seems to have poor inventory management practices. They sell products that they don't have in stock, and they charge your credit card without shipping the parts. This means that they have your money, and they don't have an incentive to push their suppliers to fulfill orders. In my case, the management team didn't seem to care about my situation, and I'm concerned that this could hurt other consumers in the future.

Finally, the price of the kits I ordered has increased by 20-30% since August. This seems like a deliberate strategy to encourage customers to cancel their orders, so they can charge the higher price to new customers. It's not a fair practice, and it's disappointing to see a company like Auto Anything engaging in it.

If you're considering ordering from Auto Anything, I would advise you to be cautious. If there is a backlog, make sure you cancel your order and get your money back. Even better, consider shopping elsewhere until Auto Anything changes how they do business. The management team doesn't seem to care about their customers, and that's not a good sign.

I ordered a one car seat cover (order# [protected]). After a few hours my son came home and gave me a whole set for the father's day. I contacted Autoanything.com for cancelation and saw on the fedex tracking ( FedEx notified to void this shipment message) that shipment was canceled at 8.20am. Nevertheless today I received a package and after tracking realised it's the very same canceled order was sneaky reshipped at 3.21pm. the same day it was canceled. Now to return this order I'll have to pay a return shipping. Never ever will deal with Autoanything.com again. Attaching order receipt (look at 2 tracking numbers).

Hi. I ordered shocks from auto anything on march 23rd 2022. The order# is [protected]. Gabriel air hijackers. I patiently waited but was curious about a tracking #. My wife also ordered a set but recieved email saying they were not available. I never got my email so I called auto anything's supplier. They said the shocks have not been sold for 4yrs from them. After waiting and my car sitting for days at mechanic expecting part to come I called auto anything and operator told me to wait until the tracking# comes but there was never a package. I had to actually chat with an agent who finally told me the part was never in stock. Wow! That's how your supposed to treat customers? You guys should make this right. Do something besides refunding my money after heartbreak! You guys were yhe ONLY company that had the part after an extensive search. Disappointed big time!

flaps are not even close to fitting i have sent 2 request to return part #58276 and order #[protected] recieved 3 return request #584440 but have never gotten any follow up i have also disputed the bill with my credit card company this is not how i thought this would be handled

The product was delivered, the box it came in was intact, nothing looked like it was crushed. Opened up and the insides were crushed, the lid was warped and jammed. The company (anything auto) did nothing but say, oh you signed for it, you're stuck with it. I just want to tell folks, buyer beware, this company does not take care of their customers at all. You'll be sorry.

I placed an order on the phone so we could make sure the right part was ordered for a 12 inch drop down step. I received the box in the mail and gave it to the mechanic to install. After the install it was discovered that I was sent a 7 inch step instead of the 12 inch step I paid for. It has been about a month now since I tried to resolve this. I need to talk to someone that can help me. I should not have to even pay for another install. It was your error. Who can I contact that can actually do something about it?

Barry Roberts
[protected]@rocketmail.com
[protected]

They shorted my order. Package was received in poor condition. It was partly open, and there was only the air filter, I inquired about the car bra I also ordered, they first told me it was on bo, and then sent me another email saying it was lost in mail that it fell out, "i" had to file a claim and file all the paperwork and everything. They could do nothing else, they do not have a customer service. I ordered the same car bra from amazon and low and behold it would not have fit in the box I got them. Total scoundrel's and criminal operation. Avoid at all costs! You will lose your money. Here's the chain:
This is the first one:
Ricardo palacios commented:

Dear mike,

Thank you for reaching out to us! We were able to review the status of your order. Unfortunately this order had to be pushed back by the manufacturer.

In full transparency due to covid-19 some shipments are taking a bit longer than normal to ensure the safety of our customers and those employees filling orders from our vendors.

We apologize for any inconvenience and unnecessary confusion caused by this.

The newly revised estimated shipping date is now
10/7/20. Once this order ships we will be able to provide you with the carrier information and a tracking number.

Second email:
Ricardo palacios commented:

Dear mike,

We are so sorry to hear your order arrived in this condition. This is definitely not a normal autoanything experience and we want to make this right! We are limited in the support we can provide via email. However, if you give us a call at [protected], we would be happy to help you file a damage claim and set up a replacement order at no cost.

I waited 2 1/2 hours before hanging up.

This company is bogus and fraudulent. They should be shut down. They are bogusly selling products that they don't have available. They sold me rims for my car, and said they had them in stock. Over a week later they send me an email saying they never had them in stock, and I would have to wait for them to be available. They even threatened to charge me a 20% restocking fee if I was not willing to wait. I don't see how legally they can charge a restocking fee for a product they never had in stock in the first place.