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CB Furniture Stores La-Z-Boy
La-Z-Boy

La-Z-Boy review: Faulty electronics

I
Author of the review
7:00 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My $4,000 LA-Z-Boy recliner had the electronics fail 6 weeks to the day of delivery. Not a power or connector issue and since it is all electronically controlled it is now a big paperweight. Started calling Customer Care around 2pm and the number was busy or on hold for 2 hours until the phone system switches to the call back on Monday at 9am message. So it will continue to be worthless to me for 3 days plus however long it takes LA-Z-Boy to honor their “Lifetime Warranty”. A warranty is worth little when you cant use their poorly made product.

Recommendation: Buy a cheaper product. My opinion now is that they are all built to be disposable and the warranty is not worth the inflated price.

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La-Z-Boy Category
La-Z-Boy is ranked 242 among 358 companies in the Furniture Stores category
#240 Floyd Floyd #241 Montage Furniture Services Montage Furniture Services #242 La-Z-Boy La-Z-Boy #243 Lane Home Furniture Lane Home Furniture #244 Sofa City Sofa City

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