The complaint has been investigated and
resolved to the customer's satisfactionResolved Kohls — misleading ads
resolved to the customer's satisfaction
On 5-5-2009 Kohls had a sign in the mens department that said "ALL SOCKS: buy 1 package, get 2nd package half off". In tiny print on the bottom of the sign, it also said "excludes gold toe". Of course I didn't read all the fine print and when I got to the register I was charged full price for both packs. Stupid me for assuming that "all socks" meant "all socks"? No, stupid me for shopping at Kohls. At least the clerk apologized. The store manager blew me off. I guess these are good times for Kohls managers.