Kohl's

My ex came in this country supposedly to study at a university in Arkansas in 2003. She had all the papers from her university in Mongolia to "substantiate" that she was coming for a short time to study and return to Mongolia. However, she never attended one day of class in the U.S.and never registered with the university. Instead, she worked "under the table" for three years until finding some U.S. citizen fool enough to marry her (me). I learned of this fraud after the marriage. Ofcourse she was then able to obtain a green card. She has, since that time, acquired 5 charges for theft, and is permitted to leave the country and return with no consequences even though these crimes make her inadmissable and deportable. In addition, in 2010 she applied for student aid stating she did not possess a B.A. The fact is she has a B.A. and M.A. from Mongolia which has been accredited by WES. By this fraud she was able to obtain a Pell Grant and student loans to attend a massage therapy school. This is federal fraud and has been reported to the authorities with no action whatsoever. In fact, all of her illegal actions have been reported to ICE, USCIS, Homeland Security, various senators and representatives, the inspector general's office for education and numerous other government agencies. Thus far, nothing has been done to rectify this flagrant abuse of the U.S. Immigration system.

So if you think shoplifting alone is going to get you deported, well think again.

Bottom line, a sale price is just that, a SALE. When it comes to shoplifting, you are charged for the RETAIL price. Besides, stealing is stealing, so trying to rationalize that you only stole 200, not 500 is pretty bad. Besides, even 200 dollars worth of stuff is a pretty good size cart full of items. You deserved to be caught.

Yes they do.

So does Kohls use face recognition?

Couple things, if you work for Kohls LP dont post here or at least announce it and say somthing stupid as to you ### slapping a shoplifter. That makes you a criminal as well if you didn't know if you were to do that and your professionalism goes right out the door as your now representing Kohls. Shoplifters "always" think they are entitled to the sale price on the sign...Let's just get this straight right now...Shoplifters dont get sale prices, you get what the tag says...PERIOD. You will get the sale price if you purchase the item. Sale prices are for Kohls customers who shop our store and provide a tender in trade for the items.

Have a nice day :)

yes a company can charge you full price if you steal something remember the saying dont do the crime if you cant do the time how much money do you think a company loses when you steal and who does it affect the employees and the customers you say your sorry but you was not thinking of your actions when you stole and of course you say you are here from another country what do you think would happen there if you did this and i bet it not paying a fine

I agree! Everybody has a chance to mess up! you want to talk about criminals and go back to where you came from...but America within itself has been the biggest criminal since day one! Just ask him where he came from and ask how many criminal acts America has done towards his country! In fact, he chose the right place to come to and be a criminal! That’s why our laws are not as strict as other countries because of guilt for what the government does on a daily basis!

While yawl are being so patriotic, America right now is committing criminal acts against others and its own people as well. Where were you on 911 idiots when Bush clearly allowed this event to occur. Whether it was out of stupidity, negligence, or on purpose It is documented fact that he had more then enough intelligence to prevent this from happening. That’s why that idiot didn’t notice he was reading the Children’s book upside down when he heard the news because he was either feeling guilty about neglecting his number one duty as a president which is to protect this country, or he was going over in his head what was to happen next as he would later use this event for an excuse to enter into a country that had nothing to do with 911. Hell did anyone even stop to think why someone would want to ### bomb us in the first place…probably because we was messing with them and they wanted to teach us a lesson. Nope our dumb ### signed all of our power to him.

He manipulated the people to allow him to go to war with a country he had no good reason to fight other wise. He was the biggest criminal and if you ask me he should have been tried and executed right along side Saddam. Every step America has taken to get where we are right now has been a criminal act. Talk about excuses according to the history books slavery and the attempt to annihilate the total existence of Indians were all steps we had to take to be the Powerful country we are today with all of our freedom and wealth! With that said being a criminal is apart of the genetic make up of this country. If America can have multiple chances to redeem itself...then why cant this person.

Some might say that the people of America didn’t have anything to do with the presidents CRIMINAL ACTS against these other countries, but he did all this in the name of the very country you all think you are defending! It was then OUR job, including mine, to hold him accountable and impeach his ###. Otherwise, the blood is on all of our hands. it just so happen that our people are so damn ignorant and stuck on stupid that we don’t care how many people has to die or be taken advantage of for us to maintain our lives as free Americans. And that, my judgmental fellow Americans is a crime! So while we are throwing around the word criminal like its some kind of soccer ball...please don’t forget to think of yourself in the same regard before you judge another.

the wise sayings goes something like..."let the person without sin, be the one to cast the fist stone." No where in that sentence does it say a liar is better then a thief, or a adulterer is better then a murderer…but all sin in general. So in other words if you cant answer the question or say something positive in his battle toward righteousness...then don’t say nothing at all!

I hope this educated some of the ignorance displayed on this Q&A and if not, I hope no more will persist.

Talk about a bunch of idiots, this young man that supposedly shoplifted has probably been back home to his country for 6 months... god folks... get some lives...Oh I foregot Kohls is your life.. poor fools! Like the owners of these big companies care about you!

I work for Kohl's LP. I wish I had caught you. People seem to react in one of two ways when I catch them stealing. They are either sorry (or try to convince me that they are sorry) or they try and retionalize what they have done and put the blame on anyone but themselves (The drugs made me do it, Its too expensive, it dosn't hurt you if I steal). I have a pretty good idea which class of people you fall in. I also, personally, would like to [censor]slap you several times for having enough money to study abroad and then complain about being caught stealing.

The fact that you said he stood there and didnt say a word leads me to believe that it was probably an accident. If he was a pervert, dont you think he would have said something so he could stay and stare just a little bit longer? I promise you that if he was doing it on the regular, Kohls would have fired him. Honest mistakes happen. I once walked in on a lady in the dressing room at target (I dont work there, just wanted to try something on). I swear, I think I was more embarassed than she was, and I'm a female. I imagine the kid was mortified. I know you're mad, but just try to see things from his point of view.

Waaaaaaaaaaaaaah! I can't beleive you filed a police report. Well, I can beleive it, but REALLY? What do you expect? Money? What do you mean you "Went" for the manager and then someone called you 3 weeks later.

hahaha i too had a bad and shocking experience in khols in the dressing room.
but different whic shocked us all.
I went to kohls and was trying my dress and came out to show my hubby my dress for fitting.
When i went back after 5 min, i couldnt find my dress inside my roo.
Ok if they have taken it and kept it outside no prob.
But they have taken my knitted top and kept it in the display in womens section.
I was shocked that my dress was in display after they checked for halfan hour.
And most shocking is that the top is an indian long top completely of indian embroidery.
What the hell are they doing.
I purchased a top from kohls on my birthday and have got it packed.
when i was wearing my top on my birthday the top smelled sewat.
I went back and askked for return.
She said that the price tag is taken out and used.
I said i got it without price tag and smelling thats y i wanna return
I was so upset that my birthday dress had spoiled my birthday celebration.
I have never worn a used dress on my birthday

Do you suppose nothing has come of the police report because they understand the meaning of an honest mistake?

It sounds like they've talked to the kid since he's more careful now. I've been walked in on in fitting rooms in other stores before, but I didn't care. It happens

In December 2007, I purchased a $25 gift card for a relative. Since it was about two weeks before Christmas, I opted to pay extra for rush shipping. I entered my information and my relatives information correctly. I double checked the transaction and confirmed the order.

The item was supposed to arrive well before December 25. My aunt, the recipient, called and said she never received the card. It was a grab bag gift, so I was embarrassed. I called Kohl's and I spoke with a representative. The representative told me that the card had been accepted in my aunt's hometown. However, it never arrived at the appropriate address. I asked her to cancel the card and refund my money. At this point, almost a month later, I had bought another gift card and mailed it myself. I had spent well over $50 on a $25 gift. The rep told me a manager would contact me. I never heard from them or was refunded the money. I called again, but the call was again ignored. DO not purchase from this company, online. It was a bad deal all the way around.

I have to disagree with your assertion that Kohl's has any interest in providing customer service or fixing an error. I had an account that was in good standing with no outstanding charges changed from my address to another one in November. No notification, no verification of the information. An authorized user used it without telling me in December, I only found out when I got calls from collections. I got a response from customer service only after writing the CEO. I requested a refund of the fees charged, a letter to the credit bureaus, copies of the bills, and an explanation. The refund was made as a credit to a closed account instead of the check I requested. The refund amount was incorrect. I did finally get copies of the statements sent to me and am assured that the credit bureaus have been contact regarding the error. The explanation provided was lousy, no coupons, no sincere apology. I've never had this problem with another credit card and never encountered a company so uninterested and unwilling to fix an error. I have been a Kohl's customer for a long time but I will never shop at Kohl's again, I will tell everyone I know about my experience and I will file complaints with every consumer advocate I can find.

You are so full of it lady, when an address is changed and kohls find out it was our mistake, kohls corrects the mistake, and refunds any late fess and interest charges to your account. On top of that kohls sincerely apologizes for any inconvienience they may have caused you and sends awesome coupons to you for your trouble. And this crap about sharing your information with strangers, no sorry, pay ATTENTION, does your bill have your account number or social security number on it? NOPE, so stop being so ridiculous, talk to a supervisor and get it straightened out. If you let kohls give you customer service, then they would, but freaking out and being obnoxious won't get you anywhere with ANY BUSINESS, good luck doing business anywhere.

I have been a satisfied customer for yrs.of KOHL'S. On Sat i waited for 25 minutes in the shoe Dept. with 7 other customers. Finally I went to the front cashier and asked to have someone come to help us. After another 10 min.and another request at the front a lady came. By this time more people had come and found no help, now mad, I waited then took the display shoe i wanted to her and she said all shoes were out due to recent inventory.I explained that i could not event find anymore different size shoes on sale let alone the mate to the one on display.! we both looked. Why would you put 1 shoe on display for SALE and have NO MORE IN STOCK or event under shelves.NONE. I gathered my other items went to check out only to find only 3 registers open with lines upon lines of customers waiting to pay! I went to the jewelery counter and found no line BUT the male cashier was on the phone. I couldn't help but hear he was on a personal call, so i spoke up and asked if he could check me out. HE NEVER LOOKED TO SEE IF I HAD JEWELERY BUT said he couldn't check me out because i had clothes! He returned to his caller and i went to wait in lines. PEOPLE were putting down things and walking out. I would have too except they were birthday presents for that day. NOW comes the KICKER! As i was going by the jewelery counter the man was checking out a customer that was buying shoes and non jewelery items. I WAS ALREADY DISCUSTED WITH THIS SERVICE so i stopped and said"" I THOUGH YOU COULDN'T DO THAT! ""HE HELD UP A PR. OF EARRINGS and said he has jewelery too. Itold him you never looked to see if i did or not when you were on the phone!

I have been going to Kohl's since I was little. My family and I go there all the time and have never ever been ripped off.

I am sorry about this it is an attempt to make it easier for you to move with credit card, but that idea that they can't change it to what you need is absurd and needs to be fixed.

did you ever think that you should contact your post office and lodge a complaint with them?

Me and my wife were looking for a right size of jeans in the Mens section of this store on 10/27/09 at 7.00pm and where taken aback coz of an employee cursing us on our backs just coz he had to put the clothes back to there proper place.I felt humiliated by this incidence and i am going to lodge complain against this employee to the head office.

Khols does have cameras that can see in the dressing room. Google Khol's cameras in dressing rooms. It is disgusting. I wont shop here again.

They use video cameras because I got caught stealing at 17 liken idiot. I actually was jumped by a man and dragged to security and forced to watch my video of me changing and stealing in the camera room . So do not f***ing say its not true. Kohls employees are sick f***s!

How would you feel if someone came into your office right after you finished organizing files, then tossed them all on the ground? It's just like that, man. You should have just asked them to check the stock room for your size. They know better than you, they work there.

if only you could see the four z rails in the back for just mens department. please know kohls is two stories.

I understand why and its part of the job but is it that hard to put things back

they wouldnt use the tapes in court. itd be just a tool used to root out potential shoplifters.

after you leave the store, thats when they catch you red handed with the merchandise. they dont need the tape to prove anything at that point.

willow- stop lying about the video cameras. kohls does not have video cameras in the dressing rooms. if they did and they used this pretend footage (which is illegal) in court it would never fly BECAUSE ITS ILLEGAL! sure, it makes sence to use illegal evidence IN COURT. get real. way to poke a hole in your own convoluted logic.

They do not tape everyone in dressing rooms.. I've been in the video room before.

Are you ladies aware that Kohls video tapes EVERYONE in the dressing rooms... It is against the law but they still do it. They use the excuse it is to catch shoplifters... So I guess you can break the law to catch someone breaking the law... The shoplifters will not complain when they show the tapes in court... they are in no position too. I on the other hand do not wantsomeone seeing me or my little girls naked... I will not shop in their stores!

Kohls is terrible on many counts and and provides false information! I placed an order online on Nov 25th and realized shortly thereafter that the address had exactly one alphabet wrong. By the way, this was an order to help a priest tide over the Christmas season! I called Kohl's to rectify the mistake, the very next day. Although the order had not even begun to be processed, I was told that the order was in process and changes cannot be made, but a cancellation and a new order for the same items was possible. The first order would be refunded once the cancellation went through. I did this. Unfortunately, not only was the original not cancelled, but they charged me for shipping for the second order-which was advertised as free. The "icing on the cake" was that I never received an email with the details of the cost and don't even have a receipt at this point for my second purchase. When I called back to deal with the first order again, I was also informed by Kohl's that I had to call the shipper and inform them of the mistake in the address, and if that was not possible then the addressee should refuse the order and Kohl's would refund me the amount for the first order. Fedex helped me, but UPS could not. I have yet to receive a refund even though the delivery was refused several days ago. I have spoken to at least 10 people, three of whom are managers. These include Nancy, Daniel, Kiara, Gladys, Sharon Hanson, Rita, John and Reed Gradeless. One manager (John) even had the nerve to give me a wrong telephone extension (x73017) and email address (john.var1257@kohls.com). I know this because when I tried calling back, I was told that there was no such extension. The second manager (Sharon Hanson) never returned my call, the third told me that he would cancel the order and would email me back, but never did. I called corporate today (Dec 9th, 2015), who sent me back to the online ordering system! I beyond furious with KOHL'S, and urge those of you with a similar experience to come forward and share your story. Needless to say, I will NEVER shop at Kohl's and will make sure that my friends and family hear about the unacceptable customer service at Kohl's.

HE SHOULD HAVE GONE TO JARRODS ! HAHAHA

I agree with you. My fiance got me a ring for Christamas. It took six weeks to get it returned from being sized, and when we went to get it, there was a deep scratch on the side of it. We were told that they can send it back but that it will be an additional 2 weeks to wait... Unbelievable!

I opened a card in November of 2010. I originally started with paper statements and then went to e mail statements which was a mistake. I placed a charge and then like one customer above, the statements went into my junk mail account with my internet provider. I was called after my account was 60 days late. My records with Kohls show no other call to me prior to this time (they did have valid phone numbers for me). When I complained as to why I was not contacted sooner, I was told by a supervisor that it is NOT the policy of Kohl's to call you at the point of your account being 30 days late. WHY? Because they do not want to upset a customer according to the supervisor. I think the why is...they do not mind ruining the credit histories of their clients. I originate home loans each day and I had noticed that many good paying customers often have lates shown on their Kohl's accounts. I now personally understand why. We are living in difficult financial times when 50 points on a score can make or break a customer. I will close this account even if my score drops 120 points.

Totally agree..same thing happened to me. When I call their customer service, they said I had the paper billing turned off. I asked them to switch it on and then again next month no paper billing..What is worse, my score dropped 50 points due to these idiots. I even wrote to them explaining the situation and they sent a response saying "The integrity of the credit reporting system relies on the validity of the information furnished; therefore, we are unable to comply with your request." Integrity..[censor] you. I immediately called them up and canceled the account and after 8 years of using the card, cut it into 20 pieces..I request everyone using Kohls credit card to do the same. They will make money by hook or crook..

The exact same thing happened to me! My credit score dropped 50 points. The funny thing is it went back up 15 points once I cancelled my Kohls Credit Card. I have reported this to the BBB and the Attorney General. I have been notified that they will investigate my case further. I would advise both of you doing the same. This way maybe we can put a stop to the unlawful procedures in place at Kohls. Horrible company with the worst customer service department I have ever experienced.

Phil,
Same thing has happened to me and my credit score has dropped from 775 to 660. I am having sleepless nights and do not know what to do. I have had a spotless credit history and now I am banging my head thinking "why did i even open this account".

All this happened when I am just about to buy a house.

God..help me !

Did you consider that someone may have stolen your identity and tried to use a fake card with your name on it at the store? And way to assume someone must be on drugs for being confused. I'm sure you were confused when you found you couldn't use your card online? Were you suddenly on drugs then, too?

My November statement was due 11/21/09. My on-line payment cleared on 11/20/09. On my December statement I was charged a $25 late fee. When I called Kohl's they told me they changed my statement due date to 11/19/09 and I was one day late. Supervisor Peggy, TK82150 told me they can change my statement due date any time they want too and without any notification.

Alot of credit card companies have 25 day billing cycles. This information was given to you when you signed up for the account. This is why it is important to read your credit card agreements.

Did you try calling the credit company and asking them to remove the late fee? They will usually remove it for an honest mistake like yours.

If you don't want to wait for credit customer service to answer your call you can always call from any local Kohl's store. They have a phone in the customer service area that is a direct line to the credit company so that you don't have to wait. Also, the customer service assoicate can call on your behalf if you do not wish to deal with a representative over the phone, they just need your lisence, SSN and Kohl's card.

Did you know that you can also pay your Kohl's card payment at any register in the store? You can even pay right after you use your card so that you don't have to worry about paying the bill later. You can also pay online and even set up payments 45 days in advance on the website.

We really do try to make every effort to make your experience at Kohl's a pleasant one, but we cannot help you if you don't tell us that you are upset.

dont just asume that because your payment is usually the 9th every single month is the same say. for example if your payment for january was february 10 the payment for february might be may 7 because feb has 28 days and your payment is every 25 days. the next payment would be apr 1st etc

totally agree. when you sign up for a credit card, you sign up for all of their fine print. take better care of your finances.

Yup well said. By the way delete that harrasment calls title.

Sorry hun - but if you didnt pay your bill on time then they have every right to charge any fees as put forth by the contract with them - not their problem that you dont pay your bills on time

yea im with the other comments here. and caps lock isnt cruise control for cool

yeah. if you had your reciept, you would most definitly get back EXACTLY what you paid for it. sounds like you has a coupon you forgot to account for.
or, without a reciept, you would get the lowest sale price in store credit. which is not the store's fault because they have no idea who much you actually paid for it.
so either way, your wrong.

Also, did you even bring your receipt with you when you returned it?You didn't mention it.The computer doesn't know hoe much you paid for it on whatever day it was.

question did you use a coupon on your purchace cause if you used a coupon for you entire transaction it would still apply duh!

why dont you pay your bill in the store or online? obviously you can go there to shop, so you can go there to pay your bill.

Use another card. They take Visa, MC, Amex, and maybe even Discover. Kohl's is usually a nice place to shop. I like that my store is NOT at the mall and I don't have to fight the mall traffic.

Kohl's cards have extremely high interest rates anyway!

I had the exact same incident and curious to find out what Kohls responded.

Kohls is VERY unprofessional and make up things as THEY see fit.. I called to get extension on a pick up order and they cancelled it without any notification to me.. (the day I called they said the extension had been put it.. I get email that order was cancelled.. I call only to be told that I would need to place another order.. (ok , fine, so while on the phone I tried to reorder , items say out of stock..) I asked for a manager, area manager, regional manager and was told the store manager is the area and regional manager.. Association then went in to say she will not help me because I’m yelling .. I WAS NOT YELLING, she was looking for an excuse to not assist me due to not having answers for my questions.. I told her I would contact Michelle (who is the CEO) she said fine .,

So I not only list the items but the sale price as well.. All they gave me back was $10 kohls cash that I used toward the purchase.

Oh man I’m so sorry you and your wife had to endure those trolls! Disgusting [censored] behavior on their end and karma got your back you better believe it.

This is my experience How sad is it that I went to Kohl's - Hilliard Rome Rd. to shop for my kids and shop at the other stores nearby and I was followed by a manager the entire time and when it came time to leave I couldn’t find my card I again am still being followed so I show her the contents of my bag which is absolutely nothing other than my phone which fell out right before I went to my car to find my card and I came back in and my phone was missing so was the kohls shopping bag I had and the clothes i intended to purchase and she pretends she didn’t know where it went but it didn’t just grow feet and walk off so I told her I couldn’t get home without it as I’m not from that area I drove an hour to get there using my gps I had zero idea how to get home without it I am crying at this point looking frantically I even got on the ground to make sure it wasn’t on the floor I was in one area before it fell out right by the door before I went to my car to check for my card. This manager had my phone the entire time and offered zero help no phone to use to call for someone to come get me NOTHING and made me leave because it was closing time. She wouldn’t offer help looking for something she had of course SHE KNEW I HAD NO WAY HOME WITHOUT IT SHE DIDNT CARE! I informed her I’m autistic (she already knew) she didn’t care she enjoyed victimizing me like a high school bully. I had to ask a stranger to use their phone. I had to leave my car these for 2 days before I was able to get a ride back to get it and my phone. Kohls lied about where my phone was located by saying multiple places in which we’re not possible for my phone to be and the fact the couldn’t keep their story straight and the camera footage proves she took my phone! I as so scared I was devastated and I am traumatized. Kohls has treated me like a piece of garbage since and the manager has not been punished what so ever not at all! Kohl's sees nothing wrong with anything she did to me and THAT is a huge problem. Kohls corporate legal member has lied so many times about the events that took place on 7/15 and it’s sickening that I as a customer am being treated like literal garbage when I AM THE VICTIM HERE! then called in the other day and a manager that was there the day of 7/15 proceeded to lie and say I stole a cart full and dumped it into my car! I stg I am still in shock. I didn’t even use a cart that day nor did I steal anything I’m appalled and kohls don’t care at all

It's no surprise that most people here are Americans. Such a pu$$y country, no surprise you need big guns. With how many conservative pussies are out there and in here, a fist fight would see a change of hands in power. In literally every other country, including America, if there is no labeling, there's no law. PERIOD. Now, you Karens and Chads go lobby for a change of laws. Oh wait. You won't. You'll just sit there and [censored] on public forums and think that it somehow affects change. I've never seen so many puppets in one place. Simply amazing. Guess what happens in Germany if someone gets caught peeping in a public dressing room. He goes to jail. The same thing happens in America. If the man was clearly with his wife and helping her, then you guys are unreasonable and are akin to a mob. There was no labeling or signage. Yes, common sense should've said "Maybe some people have a problem with this." Last time I checked, there's no law against having no common sense. I wish someone would put their hands on me when I'm with my wife of 31 years, helping her try things on. That is a law. It's called assault. Some of you need to be sterilized.

My husband and I decided to go use some Kohl's cash I had this past Thursday, May 30 at the Jacksonville, FL location. We have a 6 month old daughter who was being extremely clingy & my husband couldn't keep her happy because she just wanted to be with me. Obviously, I couldn't hold my daughter & try on clothes at the same time. I had my husband just come in the large fitting room stall with me to hold her in my sight & keep her happy like we have before. We were talking the whole time, baby was laughing and "talking", people (employees and customers) were in and out, and no one said a word to us. As we were leaving the dressing rooms, baby in tow, an employee named Annette (I believe, it was hard to read because her nametag was mostly covered) yelled at us and asked why my husband was in the fitting room. I told her he was trying to help me with my baby who was being fussy. Her response was "I don't care what he was doing, he could've stood out here with her! A woman ran out of the rooms the other day because there was a man in there!" Ok... not my problem? They all look unisex to me. Would you rather my husband come and sit in the stall with our baby and me to keep her happy, or have her screaming bloody murder outside of the fitting rooms because she can't see me?

There are no signs specifying rooms are for specific gender or a specific gender is not allowed. I asked her if the rooms said somewhere that they were only for women and she just rolled her eyes, grabbed clothes off the return rack and took off putting things back. The other employee that happened to be standing there just let out a chuckle and rolled her eyes while shaking her head, as if this is something the Annette lady does often (overreacts and is rude to customers).

I mean, what if I had a disability and needed my husband's assistance? What if he comes to this location with our daughter once she is older; would he not be allowed to help her in the fitting room?

There are NO policies posted stating any sort of rules for the fitting rooms, not even like a clothing limit. So, I feel her yelling and and response was completely uncalled for. I wanted to just drop everything and not buy stuff but we'd spent countless hours poring over the clearance racks and trying things on, so I decided to go ahead and make the purchase.

I am shocked that so many people have a problem a man helping their wives with this situation. I too was recently rudely told to leave a department store underwear section while helping my wife with her selections. My wife and I have been married for 11 years and I have always helped her with her bra shopping. I know all the things about her old bras that she struggled with. I can help her more than a friend or an assistant there at the store. My wife will loose and gain weight over time and needs help fitting into new sizes. So taking a bra home and trying it on would mean that she would have to purchase several bras at once just to travel back to the store and return them. A good bra is expensive and we cannot afford to purchase several of them at a time to take with us. I think that it is a husbands job to always be willing to help his wife with these kind of things. Husbands SHOULD help their wives with these kinds of things. My wife is lucky to have a husband who is comfortable and mature enough to step into situations like that. As a personal rule if there are young women that look under the age of 18 I do not even go into the department. They are not old enough to have experienced men in those areas. They probably have never seen a man in that department at all. So, as a personal rule I stay out of them if that occurs. Otherwise, I will try to be as respectful as possible and stay near my wife and keep my back turned to women who are looking. If the area has a lot of women there I will just kindly leave.
I was helping my wife with a bra fitting in our stall in the fitting room once. This is a closed door fitting room and does not have a three way mirror. Nobody is supposed to step out in a bra because the entire mall would see them if they did. I was rudely asked to leave and then told I had to leave. I was extremely upset and embarrassed. I was escorted and treated like a pervert in the store. My wife was humiliated and really did need my help. I had my 6 and 8 year daughters there and they were embarrassed. I have just as many rights to be there helping my wife as the other shoppers in the store. If they are uncomfortable they can wait. I would have no problem with a wife helping her husband in the next stall next to me if I was in the Men's fitting room. My wife helps me there all the time. I want her opinion, not just my own. Employees and other shoppers can tell if a man is trying to be respectful and mature. There is no reason to post a man or women only sign. I would like it if there were family dressing rooms located in each level of a store and we could walk a little further and have a family area to try on clothes. That would be an easy fix for a lot of these departments.
A lot of the comments talked about thinking about the other shoppers in the area. If it is a closed fitting room with a door then I would not be able to see them change. I am not doing anything wrong by helping my wife. We are not stupid for wanting to help our wives. I think it is immature for someone to not allow men every opportunity to help his wife.
There is a huge difference between restrooms and fitting rooms.

I rounded up my Kohl's payment, which should have left a .53 balance. When I got my next bill I noticed that credit balance wasn't there and checked my previous online statement. Kohl's had simply added a .53 charge to take my extra money! I just called and they'll reverse it, but if this is happening to all cardholders, I'm sure there's others out there who sometimes round up their payment.

Maria new supervisor of LP at Kohls in Northern California is an abusive monster!

Avoid working here. This is a terrible place to work.

I made a payment well over my min. payment at the Kohls store. The next month I was charged a late fee. I called and got everything fixed. After that they called me well over three times a day, even up to eight o'clock at night! I explained multiple times the was no late fee! Finally I lost it on a guy. He told me he would take me off the call list but that it would take ten days to go through! My bill isn't even due for another eight days! The kicker is I have only had the card for two months!

We had paid our bill but it was posted to the wrong account and even after it was corrected we received daily calls for weeks and it has not stopped. We spoke to 4 different reps who eventually discovered that yes, the problem was resolved. I have cancelled the cards and I will never shop with them again. I have never had such a poor customer experience from any other retailer.

They keep harrassing my family too. Call after call after call. I think a call to our local police department is in order. This is beyond harrassment.

Kohl's has been calling me for weeks and weeks at LEAST 3 times a day (more like 5-7 on average) about my ex-wife's unpaid balance. I've picked up a few times, and each time told them this is not her number anymore. They don't ask for more information, they're not even polite. They just say something like "oh ok" or an insincere-sounding "sorry" then hang up. The calls just keep coming, and they're coming later and later at night. 11:00pm tonight and last night!

Hey, I know Kohl's needs my deadbeat ex to pay up but I'm outright TELLING them THIS IS NOT HER NUMBER yet they keep harassing ME and disturbing MY sleep!

Sorry Kohl's, but you have now lost all my business. (I have a card too, which I've always pay off on time.)

I have never been more bothered by a company in my life! Khols is calling 5 times a day with their auto phone-bot which sometimes never even connects you with their lovely collection department. At first they left excessively long and repetitive voice mails. I am truly surprised a department store would damage their reputation with these insidious irritating phone calls. I consider their never-ending nuisance phone calls harassment. I am afraid they have lost a good customer who simply missed a payment on their first bill.

ITS YOUR FAULT NOT KHOLS! DON'T FILL SORRY FOR U AT ALL.

I can understand the frustration of having the phone ring and then nobody there, but, you know, the other posters are right (I seem to be not only following Lisa, but echoing her sentiments as well)--pay your bill on time, and these annoyances are avoided.

Yay, I'm part of the solution and not the problem! :-)

What the hell did you expect? A congratulations and pat on the back for not paying your bill? If you can't handle it, cancel it. Don't blame Kohl's for being poor and lazy.

Pay your bill on time and you can avoid this. I don't see how it is their fault for calling you when YOUR bill is late.

I just want to tell people the scam continues! Don't let them give you a credit line. Total scam to charge you late fees and the then harass you over 29 bucks. I made the mistake and didn't do my home work. I hope people w h o see this think twice. They will be a discout store before too long because they treat customers like this.

Never had any issue with the card. The times i was late was because i didn't pay it on time. When i verified by looking at the bill, OOOPS I was 4 days overdue.

But ...But...ITS NOT MY FAULT IT YOURS. You moved a piece of grass one night, that set off some dew, causing a storm cloud to form making a wind that knocked over a plant outside the night I was going to pay and I forgot all about it! HORRID!

I am a part time employee at Kohls. My boyfriend had lost his job, I wasnt getting any hours at work ...and I couldnt even afford to make rent let alone pay on my credit card. The bills kept racking up and so did the harrassment. I explained my situation and was basically told too bad. I asked them to at least stop calling me because I only had a cell phone and they were using all my minutes that I couldnt afford. I was told that the calls wouldnt stop until my balance was paid in full. So they called 10 to 15 times a day every single day...like the stress of being border line homeless wasnt stressful enough. They were rude and very disrespectful to the point that I didnt even want anything to to with Kohls what so ever. They called my job even after i had asked them not to on many occasions. They finally said the only way to stop the calls was for them to send my bill to collections. I tossed my hands up..."Then by God, Get it over with!"...It has been 3 months with no calls and we are starting just now to get our things together. Making up back rent...you know, the imediate important things. Just 3 days ago the calls have started back up again. Only this tim every time I answer and confirm that it is me that they are speaking to...they hang up on me. WOOOOW...are you kidding?

Ivan has it right. Besides, I've established a consistent payment history and have had no problem getting the occasional late fee taken off my bill. It's a good card to have if you shop there frequently.

Don't feel offended that we ask if you want to apply for a Kohls charge card. It is a requirement to ask every customer that we check out. You only have to pay 1/3 of your bill...mk for me I only put 5 dollars on the card every month. Just five dollars! I don't get charge anything other then what I put on the card myself. What card company makes you pay such low payments? Don't shame us because we ask or charge a fee for late payments.

I to am a victim of Kohls scam and while some people may only have a few bills and can notice that they didn't receive their first bill in four weeks, the rest of us have many bills that we pay as they come in and wouldn't notice if a bill that has never came in before was late or not. Not to mention that it is Kohls responsibility to send out credit statements (bills) to their customers and not every customers responsibility to make sure that they receive their statement (especially new credit accounts).
It was 5 1/2 weeks before I noticed the bill hadn't arrived. Not only did the bill never arrive but customer service gave me the run a round when I called and tried to find out what I needed to do to pay my bill that they still hadn't sent me. They said my bill would be sent out but it still never arrived and by the time I called them again they had already turned into their collection agency (that they own) and I found out that my $60 in charge was now $148!
Kohls changed my address from the one I entered on the credit application to one on my credit report. Not only that but they never called my phone until they had already closed my credit account and sent my case to their collection agency (that they own). That means they never bothered to resolve the issue until they had already tacked on $88 in bogus fees, closed my account and put the information on my credit report. I agreed to pay my bill if they would remove the erroneous information from my credit report. They refused to do so and to this day I haven't paid them one cent. Who is running this company? It is almost as though they hired a ### to do their data entry and instead of holding that person responsible for this obviously repeated unnoticed mistake, they continue to allow this person to work at their company. It's either that or they are doing this on purpose for some unknown reason to the public. I can't figure out how they would benefit from doing this on purpose unless they need tax write offs or something and even that doesn't make real good sense. Go figure. All I can say is if you are thinking of applying for a Kohls card DON"T, because this can happen to you.

Kohl's customer service representatives will run your credit card application even if you tell them you will be declined. How do I know? I was declined the first time for having great credit, thousands in savings, but no present income (returned back to college at a later age in life). The application was made - then I had to wait and hold up the line. Well, the credit co. called the CSR right then and there - she said, "just tell me what me what you used to make - they just need a number." She just wanted the credit for putting an app. through.

Same thing happened to me today. I told the CSR I will be denied because I HAVE NO INCOME! She wanted me to apply anyway so I could receive 10% off (not even worth the ding on my credit report) and get herself credit for putting an app. through. This is very, very, very shady.

I recently recieved a late statement saying my account was past due. The problem? I didn't even know I had a balance to begin with, now they have reported me to a credit bureau. The 'late fees' are way more that what was supposedly my original bill amount. They said they had been emailing my bill to me, I KNOW I never recieved these emails, All I can say, is STAY AWAY FROM KOHL'S CREDIT CARD!

Write the CEO BBB and attorney generals office. I did and I did get SOME action. I still will NEVER shop Khol's

I HAVE BEEN THROUGH THE SAME SITUATION. I HAVE BEEN LIVING AT THE SAME ADDRESS AND THEY ARE TELLING ME THEY WERE SENDING PAYMENTS AND THE MAIL WAS RETURNED NOW THEY ARE ABLE TO FIND ME AND TELLING ME THAT I DIDN'T PAY THEN IT WAS AROUND $300.00 AND THEY SEND IT TO THE COLLECTION AGENCY. i ASKED THEM IF YOU GIVE ME A PROOF THAT I SIGNED THE RECIEPT I WILL PAY BECAUSE I DON'T REMEMBER ANY BILL THAT I DIDN'T PAY THEIR AGENT 'JUNE' IS SO RUDE AND UNPROFESSIONAL REFUSE TO LISTEN AND WAS YELLING AT ME AND SAYING YO HAVE TO PAY. I CAN'T TILL I FIND OUT WHAT THE TRUTH IS.I WISH SOMEBODY CAN HELP ME WITH THIS. ANY SUGGESTIONS?

THANKS.