The complaint has been investigated and
resolved to the customer's satisfactionResolved Kohls — employee at jewelry dept.
resolved to the customer's satisfaction
I recently went to Kohls and I wanted to see something at the Jewelry dept. The employees who work in the small cubicle didn't acknoweledge my presence. I asked if I could look at a bracelet or a necklace anything but she ignore me totally. I waited for 10 mins. and never asked me if I wanted help. Now there was a white customer that came there and finally the lady employee helped her. I was really offended by her actions, was she racist or was she being rude to me because I was asian! I just walked out of Kohls and never came back