The complaint has been investigated and
resolved to the customer's satisfactionResolved Kohl's — bad business practice
resolved to the customer's satisfaction
Wow, what a story. I am a Kohl's employee and I see all these posts about the store. Let me just stand up for all the employee's working at our store! We are overworked, unappreciated and it's a shame that upper management let's these airheads (that get hired from other companies and just cause they have college degrees, OH BIG WOW) runs a large store without any or little experience run a store improperly. Our store Manager sits in the office all day long on his phone and does nothing all day. Never has pushed a rack, never helped with freight, never picked up clothes from the floor, never accepts responsibility for things going wrong, never says thank you, never gives credit where credit is due, all he does is sit in the office and talk on the phone and eats the food that people bring back to him during THEIR LUNCH HOUR! He has had several HR complaints about him and you would think by now Corporate HR would get a clue and send people out to interview everyone at the store! BUT NO WE ALL GET PUSHED UNDER THE RUG! The store is overstaffed and yet there are still no employees on the floor to help with customer service issues! Overstaffed being that there are "alot" of people getting 4 hour work weeks, employees complain about not getting hours but still they hire more people! People at the fitting rooms doing go backs are overwhelmed, messy customers who feel that we are getting paid to pick up after them, (which we are NOT), cashiers dealing with rude customers, going into a fitting room and picking up clothes that have urine on them, or sanitary napkins rolled up, (utterly disgusting)! I think that Kohls needs to see all the hard work these employees do and take notice of bad management in the stores. (Which is really WIDE SPREAD!) It's really not worth it all for a 3% yearly increase! (If we are lucky we get 3%)But with the job market the way that it is, we all stay out of necessity and at the same time we all need our jobs no matter how badly we feel that we should quit! Maybe the top management will see all our concerns and get up and do something themselves...why expand and build more stores when they cannot get the ones that have already in shape! Makes no sense at all to grow a company when they have such idiots running the show!