J&T Express
Reviews and Complaints

Lousy service, after 6 days item still haven't reach me although sent from same State. J&T Distribution Center just 5 mins away from my house but delivery takes forever. Status "Out on Delivery" on previous day but up to date, item never arrive.

J&T Klang Jaya - Despatch collect the items at J&T Klang Jaya but keep the item with them for 4 days...What happen if the items is food? Too bad.
Dont make this happen..Service is too bad... I will banned J&T

[protected]:07
Parcel is in transit. J&T LDC KLANGJAYA 603
[protected]:19
Parcel is in transit. J&T LDC KLANGJAYA 603
[protected]:01
Parcel is in transit. J&T LDC KLANGJAYA 603
[protected]:34
Parcel has arrived at station J&T LDC KLANGJAYA 603
[protected]:03
Parcel has departed from station J&T SHAHALAM GATEWAY
[protected]:52
Parcel has arrived at station J&T SHAHALAM GATEWAY
[protected]:18
Parcel has arrived at station J&T PRK_GATEWAY
[protected]:39
Parcel has departed from station J&T PRK_GATEWAY
[protected]:09
Parcel has departed from station J&T DP BAGANSERAI 01
[protected]:43
Parcel has been picked up by courier
[protected]:57
Sender is preparing to ship your parcel

My order was returned to seller without proper communication re delivery schedules from the assigned rider. He reported that i could not be contacted but i did not receive any call or message from him. This is such an inconvenience since seller is from bacolod, negros occidental and i am in metro manila. I am requesting that you reprimand this driver or impose proper sanctions rider name: jomar sape +[protected]. Thank you.

My parcel no. [protected]
Date : 3rd August 2021
My parcel have arrived in a week but have not been delivered to me.
I want to know what problem with this J&T.

Hi, J&T saya nak complain mengenai branch J&T LDC KLANGJAYA 603 - KLANG. Kenapa mereka suka hold barang terlalu lama di sana. Barang saya dah masuk 5 hari di hold dekat sana. Please pastikan barang sampai tepat waktu.

Incident date: 31/08/2021

20
Jul
16:01
Drop Point PCP TMN SENTOSA 445
City : JOHOR BAHRU
Status : Picked Up

30
Jul
12:42
Drop Point CDC KUCHING 301
City : BAHAGIAN KUCHING
Status : Inbound

Its been 10 days, still haven't delivered. Always On Hold

Hello barang saya sudah 3 ke 4 hari berada di j&t segambut 606. Boleh saya dapatkan barang sy segera? Di sini saya sertakan traking [protected]

Good evening
I need complaint about j&t express batu caves
Very bad service
27/7/2021 i have post some things from kelantan
28/7/2021 arrived at batu caves but until today never delivery
How we can use j&t express next time?
I have post some food things, i think that food now will damage
Please delivery tomorrow…very very urgent
Tracking no: [protected]

Many online seller love to use J&T because the delivery cost is cheaper and the delivery is 7 days a week. But I find J&T delivery sucks!

I had on two occassions at least where parcels were stuck at Cyberjaya Drop point for two days or more.

If you have problems with that drop point, please work on remedy or alternative routes.

Check on [protected]

Barang saya still pending dekat j&t shah alam dari 22/7 sehingga la harini 30/7, saya mohon pihak j&t mengambil tindakan secepatnya kerana saya amat memerlukan barang tersebut dengan cepat

Delivery my parcel..

Kpda pihak jnt sila titik beratkan attitude staff awk tidak amanah dalam mnjalankn kerja parcel saya dihntr dr johor bharu dalam keadaan baik bila sampai di tangan saya semalam parcel sudah terkoyak .mknan yg ada di dalam parcel sudah pun terbukak kemungkinan staff jnt yg makan.perkara ini amat mendukacitakan sebab saya percaya perkhidmatan yg jnt sediakan.

Tracking number [protected] please check your driver why fake success and where my parcel? Proof of delivery not my house.

J&T ninja drop off parcel di atas pagar rumah tanpa sebarang notis, atau memberi salam dan hon sedangkan pembeli ada di rumah. Ia merisikokan barang untuk hilang dan kecurian. Seller tidak akan layan untuk refund sekiranya parcel dicuri. Malah j&t ninja akan mempertahankan diri dengan bukti parcel telah dihantar di depan rumah. Sedangkan parcel hanya diletakkan di luar rumah tanpa sebarang notis.

Number Airwaybill: [protected]

Sender; Nana affendy

no.tipon :[protected]

Parcel : Tudung ( Scarf muslimah) 2 Helai

Harga barang RM65 keseluruhan

Stuck atau hilang sangkut at jnt transit center pjs gateway klang city on 18 julai 2021 at 8.38am
total lost rm65..harga tudung dan penghantaran

need refund of total lost rm65. sila refund ke atas bank acc cimb [protected]..tq atas kerjasama anda amat dihargai

tqvm

Hye saya nk buat aduan berkenaan my parcel tak terime lagi ..jnt seremban memang bermasalah ..pihak sane x hntr barang sy dri awal bulan sekaeang dh hujung bulan ..sy nk pakai barang to urgent ..sy dh nk bersalin .dn brng kelengkapan sy semua stuck dan masih belom dihantar ..sy duduk di rembau sekarang musim pkp x boleh rentas daerah so sy terpakse beli online .sy harap pihak cik faham keadaan sy bile sy wssap brunch dieoeng hanye tinggalkan bluetick tiada ap ap respon ...ad brng sy di rembau sy hanye nk.kepastian boleh pickup atau x ..tetapi smpai skrng tiada respon ..kalau mcm nie kadaan jnt ttp.la dlu courier kt shopee to so that kteorng boleh plih syarikat lain ..jnt seremban dan rembau sgt sgt teruk servis nye

My parcel was is taking to long at shah alam dc and now pending at puchong dc.. Untill now my parcel I not delivery to receiver..
Tracking no [protected]

I sent a box of item from johor bahru to bedong, kedah the item they send got damage and broken..although got fragile sticker on the box yet i think they throw the box...few items broken n damage...vry bad service.if like ths service next time i wont sent thru J&T Express..vry upsad with your service..

Penghantar j&t telah menggunakan bahasa yang kasar kepada saya semasa menghantar barang kepada saya, dia tidak menelefon sebelum membuat penghantaran, dan mengambil masa yang lama untuk saya keluar. Dalam masa tersebut, penghantar tersebut telah menyebut perkataan kasar. Mohon pihak j&t untuk mengambil tindakan disiplin terhadap penghantar tersebut.

Berikut adalah details:

tarikh : 28/7/2021:
waktu : 0930am
tempat: a-01-08 jalan emas 33, 42700 banting
no tracking : [protected]
no kenderaan : blt 3098

Sy pos kek darj 16.7.2021 mnggunakn expresspos dan dicaj rm3...staff jnt perak bgtau esk trus sampai...tapi skrg brg sy smpai pd 26/7 smua kek custmer sudah rosak dan berkulat...xde sorg pon staff inform sy jnt terengganu tutup sbb ad staff kena covid...sy nak minta ganti rugi dari pihak jnt disebablan kelalaian semua staff😡😡😡