J&T Express
reviews and complaints

My parcel not deliver
Parcel no
1. [protected]
2. [protected]
Please help me. Tq

Good Day to J&T team. I would like to know the status of my parcel with tracking #[protected] which was ship on 14th July 2021. I really hope to hear feedback.Thank you.

My client parcel have been on hold for 5 [censored]ing days at batu caves 603, selangor, malaysia. Send it today. I'll no longer wait after this. [censored]ing 5 days ! send it now

order da pos dr 12hb julai ok tp received 24 julai...da la lambat brg sye pecah pulak tu! tlg btggjwb kalau x sye wt report polis!bnde bukan murah!name sye alia dan num tracking sye [protected]...parcel da d balut dgn bbuble wrap dan kotak yg keras tp still bole pecah! jnt ldc setapak mmg service cmni ke? tlg respon dan email sye balik [protected]@gmail.com!

[protected]

Dear JNT

Barang kawan saya hampir 1 bulan lebih tak dapat. Still pending. Seremban cakap shah alam. Shah alam cakap Seremban. Mana satu betul ni. Banyak kali call. Still benda yang sama. Item tak jumpa lagi. Nk call shah alam tak ada nombor boleh call. Nak cari sapa lagi. Servis tak bagus. Tak jaga customer. Tak ada rasa tanggungjawab item bukan murah. Diharap Pihak JNT dapat bagi jawapan dengan baik.

Your customer

[protected]
[protected]
[protected]
[protected]

Tlg cek. Brg sy ni kenapa. Lama sgt hold kt. Puchong kalau. Kata ada masalah penghantaran.. Brg yg lain elok jer smpai.. Setiap hari 2&3 brg sy smpai dr jnt... Tkkan yg pelik 4 brg sy tu hold.. Ke org jnt dh makan semua kuih kuih sy tu..

I am Zuzaireen Binti Abdolkader. I would like to make a complaint about my parcel. My parcel has been stuck at J&T Labuan (22 July 2021) and start from that day, there was no update which is almost 2 days from J&T Express. Hopefully, you able to give me the latest update and feedback as soon as possible for the location of my parcel ( [protected] ). I am a student and urgently using the stuff that I bought from Shopee and I hope I able to get this parcel this week or at least next week. Thanks for the help and cooperation.

My parcel has been on hold due to natural disaster, despite our weather here is freaking good and never rain for more than a month. I tried to make phone calls to J&T customer service and waited for long time, then i been told that my parcel is been arranged for delivery, but 3 days later the status still remain the same. I am really frustrated on the services that provided by J&T, as they are not providing us a good services even a simple announcement or what. in their facebook, everyone have the same issues. J&T Express please give us an explanation!

[protected]

My customer parcel on hold at CDC PUTRAJAYA
[protected]
Receiver
SITI robanie bt hizat
4c TOO U07 JLN P9H
FASA 4 PRESINT 9
PUTRAJAYA
62250 WP PUTRAJAYA
MALAYSIA.

Why my pacel still dont post out?!

I need to confirm my order on shoppe on 20/7 but now 23/7 i still not receive my parcel..my parcel out for delivery on 19 but until now i didnt receive an parcel...can explain for me why this happen?

Until now i didnt get my parcel❗ 5 days in same place ...its missing or something else i dont know...

Very2 disspointed with ur servis❗

parcel dipos bernombor [protected] pada 16/04/2021 melalui Jnt Express Kota Tinggi, Johor ke Kuching Sarawak tetapi sampai sekarang barang tidak di terima oleh penerima. sudah 3 bulan 7 hari. saya semak dalam sistem J&T barang tersebut ada dekat gudang CDC Kuching 301, Sarawak. saya sudah menghubungi J&T customer service beberapa kali dan memaklumkan kepada mereka dan mereka mengatakan barang ada di scan dan out untuk delivery dan jawapan itu adalah jawapan yang sama setiap kali saya mengubungi dan bertanyakan tentang barang saya. tetapi tidak dihantar juga. saya cuba menghubungi pihak J&T CDC Kuching 301, tetapi tidak ada maklum balas dan panggilan tidak dijawab. jadi sekarang saya tidak tahu status sebenar barang saya sama ada masih ada dekat gudang atau tidak. saya semak CDC Kuching 301 dalam google banyak sangat komen negatif. saya harap pihak J&T Express Kuching 301 akn lebih bertanggunhjawab dan amanah melalukan kerja. barang pemilik adalah hak pemilik dan pemilik berhak menuntut semula.saya harap pihak tuan/puan memandang serius dengan situasi dan tindakan harus diambil. sekian terima kasih.

17 .7 21 until 23..7.21..my parcel still at kuala selangor j&t post centre why?
Please answer your phone too..

My tracking number : [protected]

It was sent on 13/7 and i have yet to receive the item, when i call they said the Kuala Selangor branch jad covid 19 case, so the delay.

Now when i check the tracker, my item is back at Kuala Selangor..

Asal lambat smpai brng, rsnye sdah lme dh beli tu…

Saya pengguna akaun VIP di SUNGAI PETANI.. Pada 6 Julai 2021 sy telah menghantar parcel kepada pelanggan saya di BANDAR SERI PUTRA, SELANGOR. TAPI saya TAK TAHU kenapa Parcel tu di key in alamat SABAH.. SATU KELALAIAN DAN KEBODOHAN YANG MENYUSAHKAN!

Sekarang ini, parcel tu telah sampai ke KLANG TAPI MASIH JUGA BELUM DISERAHKAN KEPADA PELANGGAN SAYA..

SAYA SANGAT SANGAT SANGAT SANGAT TAK PUAS HATI DENGAN MASALAH YANG BERLAKU INI...

SAYA ATTACH MAKLUMAT PARCEL SAYA
SELESAIKAN SEGERA!

I am living in Kuching, Sarawak. I have ordered 2 parcels and it is currently being held at J&T CDC SEMARIANG 306 for a number of days now. My question is for what reason is J&T doing this? Why are they so keen on keeping my parcel there? and ever since Shopee forces us to use J&T it has been nothing but disappointment when I purchase stuff online.

What happened to J&T in Drop Point LDC PUCHONG 601 area as I send out the parcel since 8th July but until today 23th July my client still didn't receive the item. It's been 3 weeks already :((

Airway bill no : [protected]

i have ordered many items and unfortunately everyone is using J&T but their delivery service is the absolute worst out of everyone else.
WHY THE HELL ARE ALL MY PARCELS BEING LEFT OUTSIDE MY HOUSE FOR HOURS AND I AM NOT NOTIFIED. WHAT IF IT GETS LOST?!? WHAT IS UP J&T, IS IT SO HARD TO CALL OR SEND US A TEXT? AND WHY THE HELL DO YOU SEND US AN OTP IF THEY DON'T EVEN NEED IT.

I ordered a wacom tablet THEY ARE NOT CHEAP! the delivery time was ok but when i got my package it was very badly damaged.

Every my item got broken. It was packed properly with bubble wrap and all the original packaging, the seller sent me a photo of it in very good shape 10/10 and when i received it, its broken in the middle! 😭😭😭 im very dissappointed, angry and sad that people dont know how to handle things with care.

I have purchase a writing desk through Shopee on 14th July 2021 night and J&T has collect the said parcel on 15th July 2021 from the seller. Tracking system show that the parcel has reach J&T PJS 998 on 16th July 2021 and it don't have any update until now. Try to contact J&T with they live chat numerous times but no 1 respond to my enquiry. Call them they all me to seemed whatapps, and when I send whatapps they want me to request refund. No 1 is try to solving the problem at all. At the end manage to contact their facebook page admin and the admin request the parcel packing photo from seller. I've suspect they have lost my parcel. Cause they say have to check their CCTV to find my parcel.