World Courier’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of logistics clients are dissatisfied with shipping and delivery services.
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Delivery
Look we’re not usually critical of any courier or their employees. However the attitude problem with a World Courier employee from Cary, NC is worth taking the time to vent over.
We had a delivery from this courier service and the employee whose name was Rog, or Raj, or something like that, totally turned us off to EVER using this company again.
Sorry but you Mr. Rog or Raj do not run our company. You are a delivery driver whose job it was to deliver, not lecture us on our faults.
The worst most arrogant courier driver we’ve ever experienced here. He spent more time lecturing that we were the reason the delivery was late, and ranting about how other newer employees are paid more at World Courier than himself, and maybe we should ask for one of those drivers, rather than explaining why our shipment was late.
Desired outcome: Either let him go or give training which is needed for customer service in his role.This guy has an attitude that will drive off customers. No customer wants to be brow beat and listen to a disgruntled employees rant.
Delay in shipment
Regarding JOB 9785 World Courier
I am the recipient of a shipment of research reagents from I Pasteur, Paris France, to Fiocruz, Rio de Janeiro, Brazil. We have filed the documents required by the federal customs agency, and sent these to World Courier, last friday, 4 days ago.
Unfortunately the Brazilian World Courier office has not authorized shipping and is delaying the shipment. I have contacted the Paris branch who on the phone said there is information that the shipment will be on friday. But we can not wait this long as the documents are ready. The MAWB does not show up with Air France.
I respectfully request that this be looked into and that the shipment is authorized asap.
Thank you.
Teca Galvao ([protected]@gmail.com +[protected])
Desired outcome: Shipment authorization and urgent shipping
They are unsurpassed and a specialist company, with unparalleled execution! Of over 50 years with world wide office locations and right ahead of the competition!
Or are they?
Pick up and delivery with 2,5 hour delay
I placed the pickup of important biological samples for 14.30 for February 27th 2020 (job number is 201011936CL ), received two confirmation emails (attached), but no one showed up. With calls every ten minutes (and no one called back for almost an hour), the package was only picked up at 16.40 instead of 14.30. I am attaching the email from 16.07 stating that they appoligize for the dealy, and then my email from 16, 21 where I say that the sample was not picked up yet.
The time-sensitive biological samples were on dry ice longer than they were supposed to be. The doctor at a medical school (45 min drive) who was supposed to get the samples at 3.30 waited until 6PM, eventually had to leave and look for someone to receive the sample (that was delivered after 6).
I requested the full refund, but didn't get any reply.
Is World Courier Legit?
World Courier earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for World Courier. The company provides a physical address, 37 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
World Courier has registered the domain name for worldcourier.com for more than one year, which may indicate stability and longevity.
Worldcourier.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Worldcourier.com you are considering visiting, which is associated with World Courier, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with World Courier is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
World Courier website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
Overview of World Courier complaint handling
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