Menu
Ingles Markets
Ingles Markets Customer Service Phone, Email, Contacts

Ingles Markets
reviews and complaints

www.ingles-markets.com
www.ingles-markets.com

Learn how the rating is calculated

1.2 173 Reviews

How responsive is Ingles Markets's customer service?

10 Resolved
163 Unresolved
Very poor 🤒
We don't know much about how Ingles Markets handles customer complaints outside ComplaintsBoard, but what we see here, on our website, is quite disappointing. We think there might be reasons for the company's actions (like not knowing about the complaints), and we would be happy to see them among customer-focused businesses that easily solve customer problems. But until that happens, we ask reviewers to be cautious when dealing with Ingles Markets and using their services, and to carefully read the experiences of other customers on ComplaintsBoard, because who is warned is armed, you know! 💪
Verified
The authenticity of the customer service contact information for Ingles Markets has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ingles Markets reviews and complaints 173

Sort by:

Newest Ingles Markets reviews and complaints

ComplaintsBoard
A
11:14 am EDT

Ingles Markets Bakery department i'm complaining about the employees not doing their job and not wanting to do their job and being rude and just point out being lazy

Okay me and my family went in there on 7 to 20 to get my daughter a cake for her birthday on the 9th after giving the lady the information on what cupcakes all I needed was cupcakes wanted I would be in on the 8th before 11 so today is the day we went in there so it is 7/8 to 20 I mean 20 20 nobody pays any attention their standing around not doing anything finally after an elderly couple walks up one person finally comes over with an attitude and ask us what we want nwven stopping to hearous they didn't even wait they go straight to the elderly people that walks up say yes may I help you now im pissed off I'm sorry but I but in telling them we ordered 12 cupcakes on the 2nd the lady loomatsame with my paper work in her hand and says rhey are not done and won't be done till after 11 and I told them I said well then it's 10:30 already and I said I wanted them before 11 so need to get them done aftervthis I went to the manager and talk to her I don't know what her name was but she said technically that they don't have to start doing anything until the time on the sheet I said technically if you're runnin rhe right place I said they should have been done first thing this morning or first thing last night so they would be ready to be picked up this morning she argued with me that I was wrong and what you should have been doing was going back to the bakery forget the people that's not doing anything working again technically I should have got free everything because they were so rude and just so lazy that I cannot even imagine even having people like that work for me and I will never ever and I promise you I will tell everybody that I know in Laurens and Clinton and the surrounding areas do not go in that that that that that bakery or that grocery store because they are the rudest people and they don't know what the hell they're doing and they're lazy and they don't do nothing. I should have gotton free cupcake. Bottom line

Read full review of Ingles Markets
Hide full review
ComplaintsBoard
C
12:25 pm EDT

Ingles Markets Covid 19

I was just wondering why Kroger, Walmart, food depot and Publix are all offering either delivery or curb pickup and Ingles is not. I live in Villa Rica, Ga. I am 70 years old. I don't need to get out. It would be very nice if you offered something to help us seniors get our groceries safely. The other stores do not always have the items that i need. Please consider helping us out. Thank You!

Read full review of Ingles Markets
Hide full review
ComplaintsBoard
E
9:19 pm EST

Ingles Markets The girls in the white shirts (assuming some kind of supervisors?)

It is Wednesday, February 19, 2020. The weather forecast is calling for snow and of course everyone goes to the grocery store. My complaint is that while the poor cashiers have people lined up trying to get them checked out, the girls in the white shirts are standing around talking/laughing with one another. As higher up management they should be helping to get those customers in and out as fast as possible. Customers could easily go down the road to the next store. They need to know that us customers are why they have a job and it shouldn't be up to the cashiers to try by themselves to check customers out and try to bag their groceries on a busy day like today. It takes everyone doing their part to run a successful business. If the girls don't like what they are doing and aren't going to help, find someone who will. I would be embarrassed if I were manager at this store. Just my thoughts. Work together!

Read full review of Ingles Markets
Hide full review
ComplaintsBoard
J
5:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Ingles Markets steaks

the product that I am complaining about today is I bought some steaks at the price of 2093 and you put alarms up underneath the stickers or the Marion store did anyway if I don't eat the stickers and it does not have warning that there is the alarm system up underneath there and put them in the microwave to defrost and it just about burnt my house up because y'all did not give warnings. So I believe that could be a lawsuit Levy because I could have burned my house down to hurt hurt my family I mean a lot of things could happen I know it burnt my microwave up so and I didn't get to eat the steaks because of it so we're going to have to figure something out here to make me happy what y'all done or I'm just going to go ahead and get a lawyer and go ahead syrians because that's wrong that they need to be warnings letting people know that y'all have put that under the sticker of your steaks and other products probably it's out y'all have they could possibly burn somebody's house down or somebody's family my name is Julie Dover my phone number is [protected] if you would like to talk to me give me a call if you'd like to try to solve the problem with me before we go to court I'll be fine but I will be going talking to a lawyer today thank you

Read full review of Ingles Markets
Hide full review
ComplaintsBoard
G
8:11 am EST

Ingles Markets horrible hate speech from employee

I was in the produce area and there was (What I assume to be) a gay couple shopping. An older white haired man, I think his name tag said Curt, walked past them then turned back and gave them a disgusted look. As they left the area I heard him say "[censored]ing [censored]s".in this day and age that is beyond unacceptable. I dont want to shop anywhere that encourages or employs that type of behavior. I didn't see or hear the couple do anything to him. Personal opinions and beliefs do not belong in the workplace like that. Everyone should be treated equally and with respect.

Read full review of Ingles Markets and 1 comment
Hide full review
1 comment
Add a comment
C
C
carlos payne
, US
Jan 01, 2021 10:36 am EST

On December 31, 2020 - I was shopping in INGLES at 780 Hendersonville Rd, ASHEVILLE, N.C. I was in one of the Disability Shopping Cart because of my recent knee surgery and I was in aisle 4 when a stock person had the aisle BLOCKED with his warehouse food cart, first he asked me, do I need to get by with my cart and I said YES. Well this Ingles employee REFUSED to move his stock cart and rudely told me to go around. When I asked him to give me his name he refused. When in fact he was NOT wearing a employee name tag and I went to get the 2 managers ( Craig and George). When we went to approach the employee he lied and said he didn't do anything wrong and that he removed his stock cart, well his stock cart was still in the middle of the aisle in which he NEVER MOVED IN THE FIRST PLACE. I'm not sure that anything was done and I filed a verbal Complaint. Mr. CARLOS PAYNE

ComplaintsBoard
S
6:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ingles Markets about managers

I work for Ingles and for the last couple of months Glen rice, assistant manager, and Ryan, floor manager, have become very unprofessional in their attitude towards me. Ryan cusses under his breath showing irritation if I ask him with any type of help. Glen rice has been very unprofessional in that when I say hello he says nothing back and completely looks the opposite way like I'm not there. It has been increasing in these type behaviors towards me and I have done nothing to deserve the way these guys have been treating me. I work very hard and try to do my best in my job so I cannot figure out why they do this to me; they are increasingly doing it to the point where I may quit my job at Ingles. They way I am treated is very hurtful and demeaning and something needs to be done about it because it is not right at all

Read full review of Ingles Markets
Hide full review
ComplaintsBoard
D
8:11 am EDT

Ingles Markets customer service at ingles gas station

On several occasions I've frequented the Ingles gas station and typically the cashiers are friendly. I've now come across an older gentleman who is not only outright rude but a tad bit racist. I've worked in the customer service industry in some form my entire life and have never seen this type of blatant attitude. On one occasion when attempting to pay for gas the older gentleman slides the drawer out for us to pay. Normally you insert a card into the machine if there is a chip on your credit card. We failed to notice this machine was different and kept trying to insert when we should've slid the card. This older gentleman rudely states "It says slide the card". We looked at his rude demeanor and simply smiled while the transaction was completed. On the next day I was driving and noticed that my tire pressure light was on so prior to getting on the highway that morning I stopped by the same Ingles gas station to put air in my tire. Keep in mind the air machine is located in the rear of the cashiers booth. As I'm on the ground placing air in my tire he comes out I guess to see what's going on. I didn't think this interaction was bad this time. Now the very next morning I make a stop to put gas in my vehicle. I noticed as I pull in the lights closest to the cashiers both were out on the pumps but only the lights that were at the far end on each side were on. My practice is never pump gas on the end especially in the mornings for safety concerns. I go to the pump next to the cashiers booth. Although the light was off the pumps were still on. I simply leave my headlights on and pay at the pump while pumping my gas. As I take notice of my surroundings who do I see, the same older gentleman staring at me almost in disbelief. There was jazz playing on the Ingles radio so at least this made my visit much better. When I'd finished fueling my vehicle, I politely got in my car looked at that same cashier smiled and waved at him. He sat there stared at me as if he hated his job and didn't even wave back. In order for consumers to continuously frequent your stores then it's necessary that employees are welcoming. Why work in a customer focused environment if you lack personal skills with what it appears to be a certain type or color of individual. This is ridiculous and should be addressed as I frequent your stores and gas stations very often.

Read full review of Ingles Markets and 1 comment
Hide full review
1 comment
Add a comment
T
T
tipwings
, US
Oct 12, 2019 1:14 pm EDT

DO YOU WANT TO RECOVER YOUR HARD EARNED MONEY ON BINARY OPTIONS AND BTC MINING?

✅ Binary options may be used in theoretical asset pricing, they are prone to fraud in their applications and hence banned by regulators in many jurisdictions as a form of gambling. Many binary option outlets have been exposed as fraudulent. The U.S. FBI is investigating binary option scams throughout the world, and the Israeli police have tied the industry to criminal syndicates. The European Union is publishing regulations that will ban binary options trading. ASIC considers binary options as a “high-risk” and “unpredictable” investment option.

✅ Most people have lost their hard earned money through this binary options Tradings, yet they would go to meet scammers unknowingly to help them recover their money and they would end up losing more money in the process. You can easily identify these scammers with their Fake Testimonies, the thing is some of all these testimonies ya’ll are reading on these forums are fake, scammers are just trying to lure you into their Arms to get you ruined more.

✅ The Only People who are capable of helping you to recover your money are HACKERS, most of this Binary option companies are scam so therefore they have weak Database security, and their vulnerabilities can be exploited easily with the Help of our Special HackTools, Root HackTools And Technical Hacking Strategies. All we do is to hack into the Company’s Database, Extract your files and documents, Decrypt your Transaction Details and some Technical Hacking Procedures follows then you have your money recovered in Bitcoins.

✅We have a trained team of seasoned professionals under various skillsets when it comes to Hacking. Our company in fact houses a separate group of Hackers who are productively focussed and established authorities in different platforms. They hail from a proven track record Called “HackerOne” and have cracked even the toughest of barriers to intrude and capture or recapture all relevant data needed by our Clients. Some Of These Hackers Includes PETER YAWORSKI, FRANS ROSEN, JACK CABLE, JOBERT ABMA, ARNE SWINNEN And More

✅COMPOSITE HACKS is available for customer care 24/7, And You Can Also Contact us for other Technical Hacking Services you desire Such as:
* WEBSITE HACKING
* PHONE HACKING (giving you Unnoticeable access to everything Happening on the Target’s Phone)
* LOCATION TRACKING
* CLEARING OF CRIMINAL RECORDS
* SOCIAL MEDIA ACCOUNTS HACKING etc

✅CONTACT: services@oxpahat.org
* For Binary Options Recovery
www.oxpahat.org

ComplaintsBoard
C
6:34 pm EDT

Ingles Markets gas express

Oct 1st 2019 I went to get gas after I got off of work like I usually do and was treated very badly. The cashier at the gas station was very rude and disrespectful. She did not greet me or any of the other people that were in front of me. I asked her to help me at the pump and she rolled her eyes like it was a problem. I will not be returning there if she is working. Im guessing she is new cause I have never seen her before up there. But I think she needs to be taught customer service because she is horrible at at it.

Read full review of Ingles Markets
Hide full review
ComplaintsBoard
S
5:34 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ingles Markets service

I have shopped at this Ingles Store since the doors first opened in the 90's. I had become close acquaintances with the store's Employees and worked with them through charity events. managers and other employers didn't quit, they stayed until retirement. For the past few years there has been a huge turnover and not to the good of the store. An Assistant Manager (Pam) is not only rude to cashier's and customers she will follow people through the store watching them. "I am one of those people she has followed several timed. I don't understand why because I am slim, do not wear loose fitting clothes and I do not carry a purse. If I were a thief, where would I put the merchandise?
I no longer shop at that store. I have talked to others who stop grocery shopping there as wel!, due to similar actions or rudeness.

Read full review of Ingles Markets
Hide full review
ComplaintsBoard
S
11:56 am EDT

Ingles Markets jim lanning ceo

From my Yelp Review
For those of you that have had bad experiences I can tell you I know why. The problem starts at the top with James Lanning CEO and President! I recently was trying to lease some unoccupied space in the Cherrydale Point shopping center in which Ingles Markets owns. I have a very successful retail and online business that I have operated for the last 15 years and have been trying to locate a suitable larger space to help expand my business. I first tried for weeks to contact the listed realtor John Spake with no real success. Finally after two weeks I received an email and was able to obtain floor plans. I had been trying to arrange a viewing of the spaces and was not getting any response via email or phone. I gave up and contacted the corporate office and spoke with the real estate person their named Mary. I explained the situation and she advised after a couple of calls that she would have the centers maintenance person call me and he would allow me access. I never heard from him and still had not heard back from the realtor. After two weeks I called back to Mary and she could not explain why I was not contacted. When I asked when I could get access she then advised me that I should look for another location and did not give me a reason. At this point I ended the call and tried to contact who she reported to. There is no information on who that would be so I tried to contact the CEO and received no response either via the phone or email. No let me preface that I have tried to contact other CEO and Presidents of much larger businesses to advise them of a customer service issue when I felt the lower level employees where not, in my opinion, living up to a good customer service standard. For example I once contacted the office of Bob Iger CEO at Disney and received a call back within an hour! The same with Intuit's President Brad Smith about a software issue. Both issues where easily resolved. Here's the kicker. I never talked to either one of those two CEO's. They just let someone else with the authority to address the issue here my reasonable question and gave me a reasonable response and resolved the issue. At Ingles, the CEO was never in the office during the two weeks I tried to contact him. He does not seem to have an admin or secretary just a phone receptionist that just takes messages. And of course you can not explain the issue to her. Today I received a call back from Mary in Ingles real estate advising me that Ingles would not lease to my business! They have never met me, seen my finances and even allowed me access to the space. Seeing some of the customer service comments I can see where the problems arise. It is the CEO and his way of communicating or in this case not communicating with a potential business partner. In this case a lessee of one of the companies properties! Frankly, I did not understand how this business can stay in business. If I treated people this way I would be out of business!

Read full review of Ingles Markets
Hide full review
ComplaintsBoard
N
6:41 pm EDT

Ingles Markets ingles health insurance

I've worked for ingles since 2018. I started with ingles insurance for the first time in January and my experience has been horrible. Went to the doctor in January for healthy track to have cheaper insurance and I keep getting the bill billed to me I called ingles insurance multiple times about it and I even called HR 3 times from January up until last week to try and figure out what's going on. It took me 5 months, 5 MONTHS for someone to tell me that I went 5 days before my insurance was covered. I was told multiple times I could go a head and go when I got my insurance card in the mail so when I started insurance it would all be taken care of. It takes one person to tell you that you should wait 5 days and go to the doctor and not one person told me that. It's ridiculous that I had to call insurance so many times the past 5 months to figure out why I keep getting the bill billed to me, no one would take me seriously or give me a straight answer as to why my bill wasn't being covered until last week and all they could tell me was sorry for all the miscommunication even HR couldn't tell me anything until I reached out to them a couple days ago with why I was so upset about the situation all she could say was a lot of new hires have had this problem... So now I have an outranges bill which got higher over time of not paying it all because i was told I was covered and it might the doctors office trying to screw me over. So now I have to pay for something that should have been free through ingles and got a finale notice letter about the bill I should have paid back in March on my credit score. No customer services skills at all and HR wasn't sure about anything the whole time.

Read full review of Ingles Markets
Hide full review
ComplaintsBoard
S
5:35 pm EST

Ingles Markets sale item, manager attitude

I purchased ingles frozen yogurt, sign saying 2/7, when it scanned, it was regular price of 4.28, manager checked into it, says it was 4.28. The part that was really irritating besides being an ingles member for over 30 years, this woman had a pissyass attitude towards my husband and I. She told us we were wrong and barricaded herself in the office where we couldn't talk to her. This woman who wears a ponytail and glasses is not going to have that attitude with me again. I thought this new store was nice along with employees but she had the worst attitude. I've worked and still do for the public for over 40 yrs, never seen an attitude like this. There are other grocery stores I can shop at without being treated this way.
Best of luck with this new attitude woman in the Hazelwood, NC store [protected]@gmail.com
I have receipt and photos of your false advertisement

Read full review of Ingles Markets
View 0 more photos
Hide full review
ComplaintsBoard
K
3:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ingles Markets general business ethos

On April 25, 2017 I went into the Hogansville, GA Ingles to purchase strawberries. The sign in front of the strawberries read 2 for $5. These were one pound packages.

When I went to check out; Ingles refused to sell me the strawberries at the marked price since I didn’t have an Ingles Card.

I was informed by the on duty manager that she would be fired if she sold them to me for the advertised price without having an Ingles Card and that I had to pay $4.00 per package. I informed her that I had no desire for an Ingles Card and that I just wanted to purchase the strawberries at the advertised price which matched the same cost as the other stores are charging.

Currently in my area (LaGrange, GA) Publix has the same berries for $2.50 a package or 2 pkgs for $5.00. The Lagrange Farmers Market is selling the exact same berries for $2.00 per package or 2 for $4.00 and Wal-Mart is selling the exact same sized package from the exact same farm for 2 pkg for $4.98.

So, the margins on the product don't vary for three other retailers, but yet Ingles was trying to get roughly $1.50 more per package above their advertised price since I didn’t have an Ingles Card.

The on duty Manager then called the General Manager, who promptly told her not to sell the strawberries at the advertised cost without me having an Ingles Card and that I would have to pay the higher unadvertised cost if I didn’t have or get an Ingles card.

I explained that I had no desire for an Ingles Card. I just wanted to purchase the strawberries at the in store advertised price, which matched the other local store prices.

Bottom line Ingles refused to sell me the strawberries at the in store advertised price, so I went to Wal-Mart and purchased the 2 pkgs for $4.98.

In essence, Ingles valued the $3.00 extra dollars they could gouge out of me more than me being a repeat non-Ingles Card carrying customer.

I had typically stopped by the Hogansville, GA Ingles store somewhere between 24-36 times a year and let’s say spent a conservative $20 each time, spending somewhere between $500 to $700 dollars a year.

I know that the financial loss to Ingles caused by me not spending this small amount money anymore at the Hogansville, Ingles won’t be felt by the corporate office, but at least the other grocers in my area will make a little more due to Ingles business ethos.

Read full review of Ingles Markets
Hide full review
ComplaintsBoard
P
5:40 pm EDT

Ingles Markets fall due to water on the floor

I fell at the Hendersonville (Howard Gap Rd) store in August 2015 around 11:45a.m. and reported it to the cashier and another guy working at the time. They took information and I called the manager later that day to ask if they had a particular doctor I should see if my pain worsened. He informed me he was the store manager not a doctor and could not tell me what to do. Very rude and not sympathetic at all. He acted as though he was mad because I fell. Well I wouldn't have fallen if there wasn't negligence of the store by having water on the floor. I did not go to doctor because my mom was very ill and dying. I did have pain in my hip and leg for several days. Still have some pain in my leg, but Ingles never offered to compensate me for the pain or embarrassment and humiliation by the store manager. I am really disappointed as to how the situation was handled as I have shopped with this store for 18 years. But I can say, this manager should have had some consequences to suffer due to being so very unprofessional. His name is Richard Cox..

Read full review of Ingles Markets
Hide full review
ComplaintsBoard
L
7:03 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ingles Markets fired over advatage card

I had worked for Ingles for nine years before getting fired over an advantage card. On monday I had gotten told I had six weeks to get my items per minute up. Thursday after I came back from lunch a customer had two items I had gotten distracted and forgot to ask for the card so i returned her items to straighten it out., I got wrote up. I didn't let them know I was upset and was sent back to my register Trying to choke back tears I went back to my register. Thirty minutes later I had asked a lady for her card she was looking for it and i forgot to re ask for the card and had finished the order, so I had to redo her order and was sent home told I had to talk to the store manager before returning.
After reading the otheir complaints I agree their is not enough training. They on inconsistent on their policies like the Ipms they will fuss for awhile then it quietens down and the thing is they tell you how to "cheat" but they have yet to show you a prper way of scanning groceries. Have you ever wondered about why you have to sign the Advantage card policy over and over again. no traininbg on that either just sign a piece of paper until the next time.

Read full review of Ingles Markets
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
L
3:15 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ingles Markets manager complaint

My lawyer bought my husband and I $963.00 worth of food out of the blue because he felt bad for us ( My husband and I were involved in a truck accident 10/24/10 on I-26 where a semi tractor trailer truck hit us at a stop going over 75 mph; killed 5 people). So our lawyer brought us grocerys because I am not medically released for employment and don't have money at all. My husband and I had to leave town and all that food was going to go to waste so I tried to return just some the next day. When I walked in, I told a man I wanted to return some items and he said he had to get the manager. The manager (Shawn) walked up, didn't say anything and I said "hi, are you the manager?" he said "yes." and I said "I would like to return these things my lawyer bought it for me out of the blue. My husband and I are leaving town and can't eat it." he said "I remember him, so is it going back on his card?" I said well yea or I could I have store credit?" and he shook his head no. That surprised me. I understand not giving me money but no store credit? From not even 48 hours ago? He DID NOT look at my things at all. I had 8 lbs of spagetti sauce, 8 lbs of peanut butter, etc. Stuff that wouldn't have gone bad for awhile. I called him to let him know I was displeased and after 11 years of shopping there we will no longer shop there. Ever Again. I have been a manager before and his managing ethics are extremely immature. Thank you for listening.

Read full review of Ingles Markets and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
M
M
MauiAL50
, US
May 18, 2012 11:21 am EDT

You can't work and have no money. Someone did something nice for you so rather than try and get credit from the store, why not pay it forward? Donate it to your local food bank.

ComplaintsBoard
K
8:18 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ingles Markets general

I shop at the Black Mountain Ingles store occasionally. It is generally a clean store, friendly manager and most employees are nice. There is one cashier at the store that works there. I avoid going in her lane when possible. I saw her when I went in recently Aug.30, 2010, and chose another lane next to hers. I was getting my groceries checked out, but noticed how she treated the customers in her line. She does not greet them upon entering her lane, smile, or nothing. In fact, she doesn't say a word to the customers, except for how they are paying. She saw me entering the check-out area, did not smile, and looked at me with a blank look on her face. I don't know how she stays there. She acts like she does not want to be there in the first place. I thought about telling management upon leaving the store, but figured she will run into someone one day who will complain of her rudeness by not speaking to customers. I work as a grocery store cashier at a different grocery store. I give my best, smiling and saying hi to customers, thanking them and even engaging in conversation. When I go grocery shopping elsewhere, I expect the same service as I give. If you don't like working at a grocery store, quit, and do yourself a favor and take your bad attitude somewhere else.

Read full review of Ingles Markets
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
8:40 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ingles Markets discrimination to school kids

My son worked for Ingles in Commerce, Georgia for almost 2 years. To make a VERY long short, he was fired (after months of trying to get something on him) for picking up a doughnut that had fallen on the floor in the bakery, wiping it off, and eating it...The lady in the bakery was about to throw it away and she told him he could have it. This was considered stealing. He got fired, she got wrote up. This came after months of verbal treatment from the customer service manager over the frontend as well as the manager. Complaints were made to the home office, the district manager, and the store manager and nothing was ever done. I now have letters to the EEOC, Better Business Bureau, Ingles Market Personnel Manager, Ingles Market Head District Manager, and our local Chamber of Commerce. Ingles as usual has responded in NO WAY. Everything is my sons fault! They treat the teenagers that work for them horrible. If they don't like you they will ride you until you quit or find a way to fire you. They jump on these kids in front of customers. NO ONE WILL DO ANYTHING! I did not want my son to quit because he was saving for college. They finally found a way to justify getting rid of him: stealing a $.50 doughnut that was dropped on the floor that could not be sold to a customer! Of course they claim they had different things on him -- well all I can say is prove it. The days he was out sick we DID have doctors excuses. If I could say one thing to mothers with teenagers -- do not let your children work for a place that ignores problems like this! Your child could be next!

Read full review of Ingles Markets
Update by CJ West
Aug 02, 2010 1:17 pm EDT

You do know the whole story...this was not the first time a confrontation was made. I work for a large retail company...most of the time they do want to find a reason to justify what they do so they don't look so bad. He was followed out to the parking lot later in the week when he picked up his last pay check and cussed out by the manager because of something posted on Facebook. He is only a MINOR. So do you still want to stick up for a company that cusses out kids?

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
M
5:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ingles Markets deli manager intimidating

I do not appreciate Mister William Boheim (deli manager) at Woodlin Hills Ingles, store #22 breaking into my facebook, cut and pasting my profile and a conversation I was having with my friends, adding stuff to it and then proceeding to hand it to my son and intimidate him with it. My son has been written up twice and gave a verbal warning all in about a week. My son has worked there many years and has never been abused like this. Since Mr. William Boheim was on the clock when he did this, I hold INGLES responsible also. This will not get swept under the carpet!

Read full review of Ingles Markets
Hide full review
ComplaintsBoard
M
10:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ingles Markets dayshift slacking

I use to work at the Ingles at Woodland Hills. My son still works there. He works at night in the deli department. There are a few day shift workers that leave alot of stuff for night shift to do that they could or should of done. They should do there DISHES but they leave them along with alot of other things for nightshift to do. The night shift is suppose to get everything cleaned up by 9 pm, but with them doing their job and dayshifts stuff, they don't get out on time. My son has been making sandwiches for a long time there and now he got a verbal warning about sandwiches! It is probably because they just interviewed some people and are going to can some of the workers. I am so glad that I got out of there before the new deli manager came in. It sure was working alot better with the old manager. I think that some of those deli workers need to quit milking and get their jobs done instead of putting it off on someone else.

Read full review of Ingles Markets
Update by moondancen
May 11, 2010 9:39 am EDT

LOL! Yup, who would of thought that it would be you. LOL!

Update by moondancen
May 11, 2010 9:37 am EDT

If you r who I think you r "Irish", then I will be seeing u very soon. I know more about computers than you ever will. LOL!

Update by moondancen
May 10, 2010 9:47 pm EDT

Pretty soon all Ingles will be just places that I pass by on my way to grocery shop somewhere else. Writing up someone about one sandwich done wrong, lol. What a bunch of stupid people.

Update by moondancen
May 09, 2010 3:33 pm EDT

I am not even going to answer this Irish. She puts garbage on alot of complaints on here.

Update by moondancen
May 09, 2010 12:27 pm EDT

I wrote to HR, but as long as they r making money, they do not care about what goes on.

Update by moondancen
May 09, 2010 12:03 pm EDT

I use to work there in the deli and they r doing the same thing that they did when I was there. They need to do their job and quit putting if off on night shift. Get it straight. I am the one complaining. My son SHOULD NOthave been written up! Some people just don't not what they r talking about on here.

Hide full review

Ingles Markets In-depth Review

Overview: Ingles Markets is a well-established grocery store chain that has been serving customers for several decades. With a rich history and background, Ingles Markets has become a trusted name in the industry.

Product Range: Ingles Markets offers a wide range of products to cater to the diverse needs of its customers. From fresh produce to pantry staples, the store has a variety of grocery items available. Additionally, specialized sections such as the bakery, deli, and pharmacy provide customers with convenient options for their specific needs.

Pricing and Value: Ingles Markets employs a competitive pricing strategy, ensuring affordability and value for money. When compared to its competitors, Ingles Markets stands out for its reasonable prices. The store also offers discounts, promotions, and loyalty programs, allowing customers to save even more on their purchases.

Store Layout and Atmosphere: The store layout of Ingles Markets is well-organized, making it easy for customers to navigate and find what they need. The premises are kept clean and well-maintained, creating a pleasant shopping environment. The overall ambiance of the store contributes to a positive shopping experience.

Customer Service: Ingles Markets prides itself on providing excellent customer service. The staff members are friendly and helpful, always ready to assist customers with their inquiries or issues. The checkout process is efficient, ensuring a smooth and hassle-free experience for shoppers.

Online Presence: Ingles Markets' website is user-friendly and functional, allowing customers to easily browse and find the products they need. The store also offers online shopping and delivery options, providing convenience for those who prefer to shop from the comfort of their homes. Integration with mobile apps and other digital platforms further enhances the online shopping experience.

Community Involvement: Ingles Markets actively participates in local communities and charitable initiatives. The store supports local farmers and suppliers, promoting sustainability and contributing to the local economy. Additionally, Ingles Markets takes steps towards environmental sustainability, making it a socially responsible choice for customers.

Accessibility: Ingles Markets' physical locations are designed with accessibility in mind. The store provides ample parking spaces, ramps, and other facilities for individuals with disabilities. Moreover, the stores are conveniently located near public transportation options, making it easily accessible for all customers.

Product Freshness and Quality: Ingles Markets prioritizes the freshness and quality of its perishable items. Through proper handling and storage practices, the store ensures that customers receive products of the highest integrity. Customers consistently express satisfaction with the overall quality of the products purchased from Ingles Markets.

Special Services: In addition to its wide range of products, Ingles Markets offers various special services. These include catering and floral arrangements, providing customers with convenient options for special occasions. The store also stocks specialty items and international products, catering to the diverse tastes and preferences of its customers. In-store amenities such as seating areas, restrooms, and Wi-Fi access further enhance the shopping experience.

Feedback and Reviews: Customer feedback and reviews from various sources highlight the positive aspects of Ingles Markets, such as its affordable prices, friendly staff, and high-quality products. Some customers also mention areas for improvement, such as the availability of certain items. Overall, customers express a high level of satisfaction with their experience at Ingles Markets.

Conclusion: Ingles Markets is a reliable grocery store that offers a wide range of products at affordable prices. With its excellent customer service, convenient online presence, and commitment to community involvement, Ingles Markets stands out as a top choice for budget shoppers and health-conscious individuals. The overall value and experience provided by Ingles Markets make it a preferred destination for all grocery needs.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Ingles Markets customer service

Website

www.ingles-markets.com

Most discussed Ingles Markets complaints

slimy with a bad smell fish
7
(opinions to this review)

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Ingles Markets?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ingles Markets Customer Service. Initial Ingles Markets complaints should be directed to their team directly. You can find contact details for Ingles Markets above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Ingles Markets. Discuss the issues you have had with Ingles Markets and work with their customer service team to find a resolution.