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Ingles Markets Customer Service Contacts

2913 US Highway 70 W
Black Mountain, North Carolina
United States - 28711-9103
Mon7:00 AM - 11:00 PM
Tue7:00 AM - 11:00 PM
Wed7:00 AM - 11:00 PM
Thu7:00 AM - 11:00 PM
Fri7:00 AM - 11:00 PM
Sat7:00 AM - 11:00 PM
Sun7:00 AM - 11:00 PM
Postal Address
Post Office Box 6676, Asheville, NC 28816

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Ingles Markets Complaints & Reviews

Ingles Marketsproduce

the produce, especially at the South Post Rd. location in Shelby is disgusting. It always looks old and I can always find mold on items. I have found outdated items on your shelves as well. Additionally your cashiers, especially at the self check out are always on their cell phones.

I will be happy to start snapping photos to send for proof.

This store never has a good selection of cheese and the deli department is lacking in Boars Head selections. I would just close the store or hire
a new management team.

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    Feb 25, 2021

    Ingles Markets — Sales prices are not correct

    In one week time I shopped at two different Ingles... Franklin NC store on Georgia Rd, and the one in Sylva...

    Jan 26, 2021

    Ingles Markets — Store manager Ellijay GA., rudeness

    Mr. Hudgens, rudeness Went I go into the store if he knows you he acts like you don't exist. He will...

    Jan 24, 2021

    Ingles Markets — Ingles shredded cheddar cheese

    I have had so many issues with the OTeen ingles in east Asheville. People have forgot my groceries, charged...

    Jan 24, 2021

    Ingles Markets — Store manager anger issues

    The Ingles store on highway 24 in Anderson, South Carolina, with the store manager named Mike Sherman, is a...

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    Jan 23, 2021

    Ingles Markets — Car wash/co-manager

    I recently waited in the car wash line for 25 minutes and paid for my wash. When my turn came the car wash...


    Ingles MarketsCashier/anna

    I was in ingles yesterday 1/14/2020 with my daughter and grandchildren.my 2 year old grandson has autism and gets overwhelmed in crowds so he was crying and getting very upset.this anna girl kept looking at him and whispering to her bagboy.she was also short and very rude.i have lived here for 43 years and until yesterday i would have gave ingles wonderful reviews but i feel they need to screen the employees they hire better and make sure they are public friendly.this employee needs to be dismissed for her actions

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      Ingles MarketsStore policy

      It frustrates me to no end the non enforcement of masks in your stores. The employees almost never have them on and no one even tries to enforce customers to wear masks. You have these up beat psa over the store radio and then don't enforce any of it. It is virtue signaling that Ingles cares while allowing irresponsible customers to endanger their employees and other customers.

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        • Pr
          Pres Elect Cindi Rose Feb 18, 2021
          This comment was posted by
          a verified customer
          Verified customer

          And it irritates me to no end the “sheeple” mentality around these damn masks! You are so blind that no matter WHAT FACTS are shown to you that MASKS DO NOTHING your just a lost cause! Stupidity runs like wildfire in this area just a bunch of fearful sheep... shut the hell up or shop somewhere else... NOT WEARING A MASK is normal idiot! Shop from home if you afraid!

          0 Votes
        Aug 07, 2020

        Ingles Markets — The store is horrible in everyway

        This store is not clean, buggies not clean & broken. Also the workers that should be unpacking boxes are...

        Aug 03, 2020

        Ingles Markets — False advertising

        Rockmart GA Why does Ingles put signs up advertising a reduced sale price, 2 for 1, half price, etc &at...

        Jul 08, 2020

        Ingles Markets — Bakery department i'm complaining about the employees not doing their job and not wanting to do their job and being rude and just point out being lazy

        Okay me and my family went in there on 7 to 20 to get my daughter a cake for her birthday on the 9th after...

        Ingles MarketsCovid 19

        I was just wondering why Kroger, Walmart, food depot and Publix are all offering either delivery or curb pickup and Ingles is not. I live in Villa Rica, Ga. I am 70 years old. I don't need to get out. It would be very nice if you offered something to help us seniors get our groceries safely. The other stores do not always have the items that i need. Please consider helping us out. Thank You!

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          Feb 19, 2020

          Ingles Markets — The girls in the white shirts (assuming some kind of supervisors?)

          It is Wednesday, February 19, 2020. The weather forecast is calling for snow and of course everyone goes to...

          Jan 29, 2020

          Ingles Markets — steaks

          the product that I am complaining about today is I bought some steaks at the price of 2093 and you put alarm...

          Jan 14, 2020

          Ingles Markets — horrible hate speech from employee

          I was in the produce area and there was (What I assume to be) a gay couple shopping. An older white haired...

          Nov 17, 2019

          Ingles Markets — about managers

          I work for Ingles and for the last couple of months Glen rice, assistant manager, and Ryan, floor manager...

          Black Mountain
          Oct 12, 2019

          Ingles Markets — customer service at ingles gas station

          On several occasions I've frequented the Ingles gas station and typically the cashiers are friendly...

          Oct 02, 2019

          Ingles Markets — gas express

          Oct 1st 2019 I went to get gas after I got off of work like I usually do and was treated very badly. The...

          Aug 23, 2019

          Ingles Markets — service

          I have shopped at this Ingles Store since the doors first opened in the 90's. I had become close...

          Ingles Marketsjim lanning ceo

          From my Yelp Review
          For those of you that have had bad experiences I can tell you I know why. The problem starts at the top with James Lanning CEO and President! I recently was trying to lease some unoccupied space in the Cherrydale Point shopping center in which Ingles Markets owns. I have a very successful retail and online business that I have operated for the last 15 years and have been trying to locate a suitable larger space to help expand my business. I first tried for weeks to contact the listed realtor John Spake with no real success. Finally after two weeks I received an email and was able to obtain floor plans. I had been trying to arrange a viewing of the spaces and was not getting any response via email or phone. I gave up and contacted the corporate office and spoke with the real estate person their named Mary. I explained the situation and she advised after a couple of calls that she would have the centers maintenance person call me and he would allow me access. I never heard from him and still had not heard back from the realtor. After two weeks I called back to Mary and she could not explain why I was not contacted. When I asked when I could get access she then advised me that I should look for another location and did not give me a reason. At this point I ended the call and tried to contact who she reported to. There is no information on who that would be so I tried to contact the CEO and received no response either via the phone or email. No let me preface that I have tried to contact other CEO and Presidents of much larger businesses to advise them of a customer service issue when I felt the lower level employees where not, in my opinion, living up to a good customer service standard. For example I once contacted the office of Bob Iger CEO at Disney and received a call back within an hour! The same with Intuit's President Brad Smith about a software issue. Both issues where easily resolved. Here's the kicker. I never talked to either one of those two CEO's. They just let someone else with the authority to address the issue here my reasonable question and gave me a reasonable response and resolved the issue. At Ingles, the CEO was never in the office during the two weeks I tried to contact him. He does not seem to have an admin or secretary just a phone receptionist that just takes messages. And of course you can not explain the issue to her. Today I received a call back from Mary in Ingles real estate advising me that Ingles would not lease to my business! They have never met me, seen my finances and even allowed me access to the space. Seeing some of the customer service comments I can see where the problems arise. It is the CEO and his way of communicating or in this case not communicating with a potential business partner. In this case a lessee of one of the companies properties! Frankly, I did not understand how this business can stay in business. If I treated people this way I would be out of business!

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