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Ingles Markets
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1.2 173 Reviews

Ingles Markets Complaints Summary

10 Resolved
163 Unresolved
Our verdict: If considering services from Ingles Markets with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Ingles Markets reviews & complaints 173

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Newest Ingles Markets reviews & complaints

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12:06 pm EST
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Ingles Markets Employee age discrimination

I was an employee of Ingles for about 8 years. Full-time for about 4 years. I am 62 years old and planned on continuing to work until our new store manager had a bookkeeper walk up to me and cut my hours from 5 days to 2 days a week. No warning, nothing. I was so upset I just stopped working. I don't think anyone should treat their employees like this. I ran the uscan ordered the tobacco and candy. I have a MBA and did my job. Someone needs to stop them from doing this to anybody else.

Claimed loss: I have lost a year of pay at about 12 dollars an hour. Ingles might as well not pay nothing. No raises but a quarter per year

Desired outcome: I want them to pay.

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8:27 am EST
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Ingles Markets Manager problem

I work at store #150 in Statesville NC, I’m on 3rd shift and I worked there since August 13th 2022, we had a new manager since May of this year and he didn’t even earn it. He worked there for 3 weeks and quit because he got mad at the manager at the time, trashed the entire pallet and walked out, and 3 days later he’s a manager. Well today, he was yelling and screaming at all of us this morning and my uncle, (he works there too by the way) was just trying to calm him down, and he cusses him out and grabs him. Throws him to the floor and assaulted him badly. I told him to get off of him, and he told me I was fired too and hit me for no reason. We were assaulted and fired because of his temper tantrum. His name is Darrell crane, and he’s 3rd shift grocery manager and his behavior is unacceptable, I said some things to that wasn’t good and all, but I couldn’t even defend myself because he was hitting us so hard. And they didn’t even punish him for any of it, the assault, the racial slurs non-stop, and he smokes weed on the job to where he’s got an anger problem every time he smokes. And they didn’t let him go? I’m getting a lawyer

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8:01 am EDT
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Ingles Markets A manager

She has been unprofessional with an employee and lying. She trained her employee for gas attendance while she sat on her phone watching tik toks and reading sexual stories. She is a manager. She never said anything to her employee about doing any training videos until he was working there for a month. He works 6am to 3pm and they expect him to be there earlier, but take a while to relieve him. She has started to be very rude to him about finding time to do the videos. She is saying his needs to make time and stay after work to do them. However the employee has a very strict schedule and it was her job to have training videos done when someone is training, that is obvious. It is uncalled for that she did not have him do the training videos while she was with him down there training him. When he told her this stuff, she decided to write him up and lie. She lied saying he was not answering the phone right, claiming he only said "Yeah?" When he would say "Welcome to Ingles gas what can I do for you?" He only forgot to say his name. We believe she is trying to jeopardize his employment so she can continue to sit in the box. Her name is Carrie and she is a manager.

Desired outcome: I would like something done about her unprofessionalism. None of the other managers or coworkers are like that. She is the only one attacking her employees. Most of them say that she doesn't like her job and that is why she is like this.

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Is Ingles Markets legit?

Our verdict: Complaints Board's thorough examination reveals Ingles Markets as a legitimate entity with notable strengths. Despite a 5% resolution rate on customer complaints, which invites a closer look, Ingles Markets stands out for its commitment to quality and security. Clients considering Ingles Markets should delve into its customer service record to gauge compatibility with their expectations.

Ingles Markets earns 91% level of Trustworthiness

Perfect Trust Endorsement: Ingles Markets achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Ingles Markets. The company provides a physical address, 2 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

A long registered date for ingles-markets.com can be seen as a positive aspect for Ingles Markets as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Ingles Markets's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Ingles-markets.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Ingles Markets website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

We looked up Ingles Markets and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Ingles Markets has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 5% of 173 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Ingles Markets protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from Ingles Markets that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
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1:51 pm EDT
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Ingles Markets Empty shelfs all the time

Your Ingles store in Washington Georgia is the worst grocery store I have ever been in. The people there are not friendly and that usually means they are not happy with management. The shelfs are empty all the time it would be easier for me to list what they have then what they are out of. They are the only grocery store we have in town now and there prices are high.

Desired outcome: Would lie to have a well-stocked store with friendly people and reasonable prices.

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8:47 am EDT

Ingles Markets Deli

I was in the Ingles on Sand Hill Rd at 8 am on 9/17/23. I wanted to pick up a container of chicken salad for lunch. One employee was serving the other Ingles employees, there was an older gentleman slicing meat and a younger blonde woman in a ponytail walking back and forth. No one even looked at me as they passed by, no one asked if I needed help or even said Zi will be right with you. It was as if I was invisible. So now I am not going back since you have to be an employee to get served or go through a line to be served.

Desired outcome: I want your employees to be more attentive to their customers.

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2:32 pm EDT

Ingles Markets Work

I’m a cashier at an ingles in Arden, Nc on long shoals rd. I love my coworkers and members of management, but I have an issue with one that I’m still having problems with. A Hispanic manager. She is very rude to me and always has an attitude when I ask her for help when concerning a customer. I have spoken to the store manager about her behavior and she is still rude and unprofessional. I am at the point of requesting a transfer because she is difficult to work with.

Desired outcome: Either I’m transferred to another store or she is taken off weekends.

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11:39 am EDT

Ingles Markets Harassment of a customer.

I was Ingles in Statesville n.c. on Sullivan fd. I had just purchased food at deli and had eaten in food court I walk to women's restroom and was followed by a transgender employee. I was there for 5 minutes had to brush teeth because I had food between teeth she lied and said I was taking a bath in restroom and she and a manager thur me out of store and threatened to call police trying to put me in jail for no reason. Thur me off property for no reason may have thought I was homeless when I had rented room for one wk. Across street. Ingles has good food and deli the problem is there employees are not honest and are racist

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9:30 pm EDT

Ingles Markets Customer service

“Steve” the manger in Jackson ga around 9:20pm he said “ shut up” to the bookkeeper “tres” she said back to him you “shut up”. There were about 6 customers in the front of the store where Steve and tres was at. Tres always making fun of another employee of the Jackson store. She use bad language there was about 9 customers where she was at when she said. Steve also talks to customers in an inappropriate way. This happens almost every night when the store about to close.

Desired outcome: I feel like both Steve and tres should be put out of work for couple days with out pay.

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10:12 am EDT

Ingles Markets Employees

September 9th 2023 @ 9:06 am register number 16. I had bought more than I planned and told the bag boy I needed a bigger buggy, instead of him going out to get it I had to. Then I had to load my own grocery’s as he stood there with his hands in his pockets. I shop in this store almost everyday and never had this issue. Yes it’s a petty complaint but what was his purpose other than holding up the counter, he never once tried to help. What’s the use of paying someone to stand there. I’m sure your cameras can figure out the employee.

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12:07 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

Ingles Markets - Buying Soda

Laurel Park Ingles Hendersonville NC. Trying to buy soda at the sale price marked. Three 2 liters for 3.98. We got 6. That's 3.98 x 2 + tax. Just about anyone could tell that would not add up to 13 dollars and some change. The manager Shawn Milstead walked over with an attitude. When he said the discount was there. It was like he couldn't do simple math or...

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4:40 pm EDT

Ingles Markets Pharmacy and denial of medicine in system.

I came to ingles on west Blvd shelby to pickup wife's medicine. It was called in yesterday and said it would be available today. I ask at pharmacy for medicine they said they don't have it at this store. Which I was today t would be here. They said it was at store across from walmart. But the store was closed due to an emergency. (Strange emergency happen to be labor day. Anyway I ask if that store was closed why could they not transfer it to the west dixon store. One would have thought I had ask for a miracle. the pharmacist said it's ingles policy not to be able to do that. Sad service. System either broke or don't care.

Desired outcome: Make pharmacy or pharmacist take care of customer and fix broken system. Making people wait for o medicine is sad and uncaring. Jeff Gregory [protected]. [protected]@hotmail.com

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1:12 pm EDT

Ingles Markets Aetna benefits card

This morning, September 1 at 11:44 a.m. The manager is John Berryman and my cashier was Harry.

I tried to use my Aetna Benefits card and it was declined. My card has $150 balance on it for Over the Counter drugs and groceries. I was told Ingles does not participate with Aetna. I am a senior citizen on a fixed income and have been coming to Ingles for over 30 years. I am appaled that Ingles doesn't accept this, but oh yes, they'll accept food stamps and EBT cards.

Please explain why Ingles does not help the senior citizens of their communities.

Desired outcome: Start participating in the Aetna Benefits program.

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7:05 am EDT

Ingles Markets I am an employee

I am a cashier at an ingles in Arden, Nc . I enjoy my job and I love the people I work with . However, I am having problems with one member of management! This woman is VERY rude to me, always has an attitude when I ask her for help concerning a customer’s question or request and I don’t know who I can really turn to about my problem with her. I need help!

Desired outcome: I want her bad behavior to stop or be moved to another shift.

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5:39 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Ingles Markets - #87 service dogs

I came into the store around 6, as I have for the past year, and brought my service. he is a small dog, and he always sits in the buggy next to me, the reason he sits up close to me is because. I'm a diabetic, I have seizures, severe panic service, heart problems, he has been trained to stay up close to me, he has never. had been on a leash, that's how he...

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11:37 am EDT

Ingles Markets Deli price gouging and bad nreakfast

I had ordered a one meat and one vegetable lunch. It had add a fountain drink for a dollar. I got the fountain drink as am afterthought and brought it up to the cashier after she tang up 8 dollars and sixty cents.

She called the manager over, he switched th3 bar code sticker, and it till came up to 8 dand sixty cents. I has a best, a thigh, and Green beans and a drink. No way does 7 dollar ecomr 8 dollars and sixty cents . I toldthe cashier that I wasnt paying for it and paid for the drink at checkout.

I called corporate and the complaints man couldnt do the math .

He didn't even know the percentage tax on 7 dollars.

Breakfast here is bland and the grits are like soft gravel.

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8:37 am EDT

Ingles Markets Deli employee

I was shop at the Andrews store all the time. I've been doing all my grocery shopping at that store for over 5 years now. I get all my lunch meat cut fresh from the deli. Two days ago I was in the store doing my weekly shopping. I was walking by the deli when I noticed an employee was eating the deli food. That usually doesn't bother me, however, this employee was not wearing gloves. She was placing her hand inside the hot bar grabbing food out of the pans. I walked up to the deli to get some meat cut. Darcey, the employee, brushed her hands together, licked her fingers, and proceeded to the back of the deli. Another customer walked up and Darcey came back help to assist the customer. At this point she still has not washed her hands. I was very disgusted with the employee. As long as she is back there working I will not being buying and more meats from the deli. I am hoping this matter will be resolved as that is extremely unsanitary and could easily get others sick.

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1:07 pm EDT
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Ingles Markets Customer service in the deli/ lunch area

I am a uniformed officer, I went to Ingles store #240 @ 2404 hwy 81 Anderson SC at my lunch time there was 1 person working taking lunch orders. I waited by the chop Stix area to place my order. A second employee came over to help called the next two in line. After that the employee looked at me and went to help a person that just walked up after I've been waiting. I know she saw me as she looked right at me. I ended up walking out. If your employees are not going to support law enforcement/ Veterans it's a shame. I doubt if I will go there for lunch again.

Desired outcome: Re train employee's on customer service. Not be bias agaist law enforcement.

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2:32 pm EDT
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Ingles Markets Deli

On July 10,2023 at about 12: 45 a male employee (tall with facial hair) put his hands on his lip, then reached into the fried food area with his bear hands and pulled out a few pieces a few fried food. He stuck the food in his mouth, licked his fingers, then put the his hands into the fried food again to munch on more food. Another employee sold some of the same items to a customer which he had contaminated.

I reported the incident to a female manager who made me wait awhile while she finished her phone call. Her 15 second response to me, "What's your problem? Ok. I'll take care of it." She turned her back on me, then shut the door in my face.

I will be contacting the board of health since the manager and deli employees continued to sell the food.

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10:36 am EDT
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Ingles Markets Rude management

I worked at ingles for over a year or so now. And the managers are rude. They don't care about their workers or their schedules. They tell you that the schedule is non negotiable and said that if you didn't like it to quit and find another job. I hurt my self at work picking up heavy boxes and I filed it and since then I feel like they have been trying to get rid of me since then. The managers will talk to you however they want and they expect you to deal with it. That's why the managers in the deli can't keep no workers because of the way they treat them. Ingles need to do better, especially in managing their departments.

Desired outcome: Treat workers better, and then yall would be able to keep workers .

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1:35 pm EDT

Ingles Markets Behavior of Store Manager Misty Martin

I shopped store # 445 Ellenwood, Ga. on 6/28/23 at 4:28 PM, and purchased a total of $228.30, including one pack of cigarettes. After putting the items away later, I realized I did not have the cigarettes. I called the store the next morning and spoke to the Manager, Misty Martin. She took my name, number, and the time on the receipt, and said she couldn't just give me the replacement, would investigate and call me back. I told her I would not spend over $220 and try to cheat over a $6 pack of cigarettes. She said "I didn't say that"

I waited over 3 hours and she had not called, I went by the store. She said she had been busy and was going to call me LATER. I told her she didn't understand smoking. I purchased them because I was running out!

She said hold on and let her check the store CC camera. After me waiting 10-15 minutes she said "Yes, The video shows him ringing them up. What kind were they"?

SAY WHAT?!

My receipt shows they were rung up. You act like I am a criminal over $6.00?! She said "Well, I am not just going to give them to you without investigating."

She said "if it was any other item I would just say come in and get a replacement, but not tobacco items. That would be like having a pack of cigarettes just walk out the door"!

I was in retail management for many years, and that is NOT the way to treat people! I don't know where she learned her job but she needs a refresher course!

Thereis a Kroger right across the street, and a Publix nearby. I don't HAVE to shop at your store!

Desired outcome: Change her attitude about the way she treats customers !

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Ingles Markets In-depth Review

Overview: Ingles Markets is a well-established grocery store chain that has been serving customers for several decades. With a rich history and background, Ingles Markets has become a trusted name in the industry.

Product Range: Ingles Markets offers a wide range of products to cater to the diverse needs of its customers. From fresh produce to pantry staples, the store has a variety of grocery items available. Additionally, specialized sections such as the bakery, deli, and pharmacy provide customers with convenient options for their specific needs.

Pricing and Value: Ingles Markets employs a competitive pricing strategy, ensuring affordability and value for money. When compared to its competitors, Ingles Markets stands out for its reasonable prices. The store also offers discounts, promotions, and loyalty programs, allowing customers to save even more on their purchases.

Store Layout and Atmosphere: The store layout of Ingles Markets is well-organized, making it easy for customers to navigate and find what they need. The premises are kept clean and well-maintained, creating a pleasant shopping environment. The overall ambiance of the store contributes to a positive shopping experience.

Customer Service: Ingles Markets prides itself on providing excellent customer service. The staff members are friendly and helpful, always ready to assist customers with their inquiries or issues. The checkout process is efficient, ensuring a smooth and hassle-free experience for shoppers.

Online Presence: Ingles Markets' website is user-friendly and functional, allowing customers to easily browse and find the products they need. The store also offers online shopping and delivery options, providing convenience for those who prefer to shop from the comfort of their homes. Integration with mobile apps and other digital platforms further enhances the online shopping experience.

Community Involvement: Ingles Markets actively participates in local communities and charitable initiatives. The store supports local farmers and suppliers, promoting sustainability and contributing to the local economy. Additionally, Ingles Markets takes steps towards environmental sustainability, making it a socially responsible choice for customers.

Accessibility: Ingles Markets' physical locations are designed with accessibility in mind. The store provides ample parking spaces, ramps, and other facilities for individuals with disabilities. Moreover, the stores are conveniently located near public transportation options, making it easily accessible for all customers.

Product Freshness and Quality: Ingles Markets prioritizes the freshness and quality of its perishable items. Through proper handling and storage practices, the store ensures that customers receive products of the highest integrity. Customers consistently express satisfaction with the overall quality of the products purchased from Ingles Markets.

Special Services: In addition to its wide range of products, Ingles Markets offers various special services. These include catering and floral arrangements, providing customers with convenient options for special occasions. The store also stocks specialty items and international products, catering to the diverse tastes and preferences of its customers. In-store amenities such as seating areas, restrooms, and Wi-Fi access further enhance the shopping experience.

Feedback and Reviews: Customer feedback and reviews from various sources highlight the positive aspects of Ingles Markets, such as its affordable prices, friendly staff, and high-quality products. Some customers also mention areas for improvement, such as the availability of certain items. Overall, customers express a high level of satisfaction with their experience at Ingles Markets.

Conclusion: Ingles Markets is a reliable grocery store that offers a wide range of products at affordable prices. With its excellent customer service, convenient online presence, and commitment to community involvement, Ingles Markets stands out as a top choice for budget shoppers and health-conscious individuals. The overall value and experience provided by Ingles Markets make it a preferred destination for all grocery needs.

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