I sincerely do not know what you can or can not do regarding Ingles Grocery Store but felt it was necessary to tell you some of the things that have happened to me while shopping there.
Last week I shopped at Ingles. With other groceries, I purchased frozen cooked shrimp ($15.48 dated 2012) and 4 chicken ***. The shrimp were bad. The smell and taste were terrible so uneatable. Two of the 4 *** were obviously chicken ***. The other two *** were definitely chicken skin but wrapped around parts (pieces) of darker meat of some kind. I threw those out also.
In the past I have written the store and complained.
I have brought home a jar of rancid mayonnaise.
I have brought home sour milk.
I have brought home cans upon cans of outdated vegetables, not even realizing till one smelled terrible and I saw the date was 2007. I am 64 and have shopped in NJ and Florida for over 30 years and never thought to check dates on canned vegetables. I actually never checked dates at all.
Now I do but I won't go into Ingles anymore. I have never once in over 30 years shopped and brought something that was bad home. I find that I can not protect myself from Ingles and every time I shop there, I come home with something bad, rancid, moldy - something to throw out.
I went to the salad bar and wanted some mustard potatoes sale. I asked the man if it was fresh. He picked up the bin and said "Yes, it is fresh we made it Monday" This was Thursday and I don't consider 4 day old salad with mayonnaise fresh.
I have brought home cheese that was moldy within the expiration date.
I have brought home cheese that was moldy but only on the inside within the expiration date.
The list is longer and I will not purchase things from Ingles any longer. It is difficult here because they make themselves "THE ONLY STORE IN TOWN"
This particular store is the Super Ingles in Black Mountain.
They do everything they can to "force you to walk the store impulse buying" as one manger told me. She shops at Bi-Lo. They try to induce you to buy their Laura Lynn products but my question is if the store, which people see, is that bad, what can their factory be like - or their products?
Taking something back. I have complained to the manger and his comment is "beats me" I have written and complained. My neighbor (who works there) just told his wife they have a lot of waste and to be extra careful of what she buys there. He said he would talk to his manager.
They did clean up some of the cans but the meat - don't get the family package cuz the two on top look fine but the two on the bottom are always brown, in my experience.
I will shop somewhere else. I have found the management to be the rudest people I have ever met in my life. Their customer service is great only when you are wiling to listen as to how much the employees hate working there.
How can a store this big, with this kind of clout be allowed to exist with such poor management is beyond me but it sure doesn't speak well for NC.