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Publix Super Markets Customer Care Service

Publix Super Markets Inc.

PO Box 407
United States - FL33802-0407

Customer Support Phone Numbers

+1 800 242 1227 12 6
Web: publix.com
Work days:
Mon8:00 AM - 7:00 PM
Tue8:00 AM - 7:00 PM
Wed8:00 AM - 7:00 PM
Thu8:00 AM - 7:00 PM
Fri8:00 AM - 7:00 PM
Sat9:00 AM - 4:00 PM

Publix Super Markets Complaints & Reviews

Publix Super Markets / I am complaining on a publix associate

Anonymous 122 on May 2, 2017
I shop at publix every day I spend a lot of money with publix on Paola rd. This associate name Abby who works there she has poor customer service skills. She was very rude to me and other people in her line. She acted like she didn't want to work. She was very disrespectful l was trying to...

Publix Super Markets / pharmacy inefficiencies

annoyedandstuff on Apr 26, 2017
I recently moved and decided to switch pharmacies to the Publix across from my house instead of driving 20 minutes to the Walgreens I was using. I have been filling birth control prescriptions every three months regularly with Walgreens for years. The BC I have been taking is Mononessa. I am going...

Publix Super Markets / General

JohnQuincey on Apr 12, 2017
We have been a Publix customer first in North Port and now in Naples. I have three issues I'd like to share with you that I have found common in both cities. First, while I appreciate you wanting to support local charities and causes, it gets very old for your cashiers to ask for a donation...

Publix Super Markets Store 54 In Hollywood / Asst manager and produce bully click

Joseph Ahmed on Mar 29, 2017
Those new Ass't manger at Publix are the worst they should be working in a prison with the nasty face they give the customer, the produce department need to split up that racist click, more like the Untouchable, I saw one of those Boys almost pick a fight with a customer over a grape...

Publix Super Markets / Management forcing employees to work past scheduled shifts

MaggMc on Mar 28, 2017
Having been with the company for years (8) now, I've seen a lot. My position is irrelevant to the matter at hand, but what I've seen lately, the last 6-8 months, seems to be a growing trend, more so with these younger, untrained managers. Because it has now happened to a dear friend, I...

Publix Super Markets / Placing an order at the deli for pick up

Sara Bald on Mar 28, 2017
I called ahead and pre ordered a sub. A woman took my order and said in 15 min it would be ready. I live appx 20 min away from the store and was on my lunch break so I had limited time. When I arrived to pick up my sub, there was no sub to pick up. I had to wait several minutes to have...

Publix Super Markets / A rude manager; unethical behavior

Clover Chambers on Mar 27, 2017
I went to the Publix on Furrys Ferry, and I saw the manager Rick Willis berate a deaf employee and taunt her because of her deafness! Rick Willis is a horrible rude and mean manager, not to mention ableist. I was disgusted by his behavior, and I also saw him be incredibly rude to other...

Publix Super Markets / Manager

Clark Stewart on Mar 24, 2017
Manager told customer service associate to humiliate my 68 year old handicapped mother . This just because they said they did not have her brand of cigerattes when they did have them. When finding out they had them my mother was told to stand in line again at the customer service desk. We...

Publix Super Markets / Tide pods

William6060 on Mar 5, 2017
I went into store 1631 del Prado Blvd suite 500 cape Coral 33990. First off while I was shopping I asked 3 people where a product was not 2 of them never even stood up they just said it's over there. The other one just ignores me all together I said can I get some help he just kept walking...

Publix Super Markets / Service cashier

Orchid lady on Feb 10, 2017
In line and cashier kept head down a lot lady who was ahead of me caahing out was cut short on service.she pd and said thank you the girl kept head down hittinf something. It is her cell phone sittinf under counter. She never said to me did you find everything ok etc etc. She couldn't wait...

Publix Super Markets / Bakery

Kimarka on Jan 30, 2017
I went to the Publix bakery on Murfreesboro Rd in Antioch, TN about a month ago. I ordered chocolate covered strawberries. The display price was $0.89 for each strawberry. I was charged $1. When I noticed it I asked someone else in the bakery department about it and she corrected the...

Publix Super Markets / An employer in produce!!!

Bella5111 on Jan 30, 2017
Since 2011, I'm working for publix, my complaint comes 5 years ago so far, talking to the head of the product department and the general manager of publix, due to the worker Brendy Davis since she is full time and we have two Working part time we do all the work she does not do all day, if...

Publix Super Markets / Covering the picture of our next president!

Kim Hunt on Jan 18, 2017
My wife and I have shopped at Publix for at least 20 years. I would call that a loyal customer. Our son attended Florida Southern and as I recall Publix was active with certain events or help for the college. We recently moved to Charlotte, NC and were very happy Publix had moved to the...

Publix Super Markets / Customer service

garystan on Jan 5, 2017
Publix supermarket in vero beach, florida, has just made a terrible mistake. As of july 3, 2017, publix has put a block on my bank-issued debit card.In all honesty, especially on a public website, I did not commit any crimes... I treat the employees with respect and politeness. I did not...

Publix Super Markets / Unsanitary checkout belt

Unsanitary on Jan 3, 2017
I have been shopping at publix for the past 8 years and in the last few months have notice the checkout belt are not getting clean or sanitized. The person working the register has to notices that it’s something that should be getting cleaned regularly and it’s unsanitary. As a customer...

Publix Super Markets / Magazines at checkout

mary veronese on Dec 29, 2016
I saw online that you are blocking nat enquirer cover of donald trump. What is wrong with you? If you block him then block barack and his ugly wife, queen ellizabeth and paris hilton. You are wrong to make a political statement at the checkout counter of a grocery store. You do not care...

Publix Super Markets / Community service

Gini Ferris on Dec 29, 2016
I thought you were a "Local" business but when I asked if you could post a pic of my lost dog I was told that I could not. There is no community posting board except in the break room which is only for employees. Very disappointing. I sincerely think you could do better than this. You are...

Publix Super Markets / Long line, too many items, in bag someone had their pet inside the store

Jmonday on Nov 18, 2016
I was shopping at Publix at 2515 S Florida Ave, Lakeland, FL 33803, the lines were ridiculously long, only 3 cashiers opened, as I am standing in line, I see someone inside the store holding their puppy, I am allergic to dogs, and it was not a service dog. I asked to speak with a manager, she...

Publix Super Markets / Publix q-tips

Nino Gambino on Oct 11, 2016
I purchased two boxes of your qtips. One for me and one for my daughter. I use these to clean my ears, and i pulled one out of the box and not looking at the qtip inserted it into my ear to clean. I ended up scratching my inner ear to the point that it bled. There was not cotton on the...

Publix Super Markets / service

Chewy1973 on Sep 18, 2016
Cashier Karen 9/17 16:34 hours so649. R1057521co226. Started out ok. Cashier very chatty comments her day is dragging and she has training for 1 year review soon. No one to bag so I had bought the buy 2 get 1 free on lobster tails and leaking...went ahead and bagged those. She stated if I...

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