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Publix Super Markets Customer Care Service

Publix Super Markets Inc.

PO Box 407
United States - FL33802-0407

Customer Support Phone Numbers

+1 800 242 1227 9 6
Web: publix.com
Work days:
Mon8:00 AM - 7:00 PM
Tue8:00 AM - 7:00 PM
Wed8:00 AM - 7:00 PM
Thu8:00 AM - 7:00 PM
Fri8:00 AM - 7:00 PM
Sat9:00 AM - 4:00 PM

Publix Super Markets Complaints & Reviews

Publix Super Markets / Service cashier

Orchid lady on Feb 10, 2017
In line and cashier kept head down a lot lady who was ahead of me caahing out was cut short on service.she pd and said thank you the girl kept head down hittinf something. It is her cell phone sittinf under counter. She never said to me did you find everything ok etc etc. She couldn't wait...

Publix Super Markets / Bakery

Kimarka on Jan 30, 2017
I went to the Publix bakery on Murfreesboro Rd in Antioch, TN about a month ago. I ordered chocolate covered strawberries. The display price was $0.89 for each strawberry. I was charged $1. When I noticed it I asked someone else in the bakery department about it and she corrected the...

Publix Super Markets / An employer in produce!!!

Bella5111 on Jan 30, 2017
Since 2011, I'm working for publix, my complaint comes 5 years ago so far, talking to the head of the product department and the general manager of publix, due to the worker Brendy Davis since she is full time and we have two Working part time we do all the work she does not do all day, if...

Publix Super Markets / Covering the picture of our next president!

Kim Hunt on Jan 18, 2017
My wife and I have shopped at Publix for at least 20 years. I would call that a loyal customer. Our son attended Florida Southern and as I recall Publix was active with certain events or help for the college. We recently moved to Charlotte, NC and were very happy Publix had moved to the...

Publix Super Markets / Customer service

garystan on Jan 5, 2017
Publix supermarket in vero beach, florida, has just made a terrible mistake. As of july 3, 2017, publix has put a block on my bank-issued debit card.In all honesty, especially on a public website, I did not commit any crimes... I treat the employees with respect and politeness. I did not...

Publix Super Markets / Unsanitary checkout belt

Unsanitary on Jan 3, 2017
I have been shopping at publix for the past 8 years and in the last few months have notice the checkout belt are not getting clean or sanitized. The person working the register has to notices that it’s something that should be getting cleaned regularly and it’s unsanitary. As a customer...

Publix Super Markets / Magazines at checkout

mary veronese on Dec 29, 2016
I saw online that you are blocking nat enquirer cover of donald trump. What is wrong with you? If you block him then block barack and his ugly wife, queen ellizabeth and paris hilton. You are wrong to make a political statement at the checkout counter of a grocery store. You do not care...

Publix Super Markets / Community service

Gini Ferris on Dec 29, 2016
I thought you were a "Local" business but when I asked if you could post a pic of my lost dog I was told that I could not. There is no community posting board except in the break room which is only for employees. Very disappointing. I sincerely think you could do better than this. You are...

Publix Super Markets / Long line, too many items, in bag someone had their pet inside the store

Jmonday on Nov 18, 2016
I was shopping at Publix at 2515 S Florida Ave, Lakeland, FL 33803, the lines were ridiculously long, only 3 cashiers opened, as I am standing in line, I see someone inside the store holding their puppy, I am allergic to dogs, and it was not a service dog. I asked to speak with a manager, she...

Publix Super Markets / Publix q-tips

Nino Gambino on Oct 11, 2016
I purchased two boxes of your qtips. One for me and one for my daughter. I use these to clean my ears, and i pulled one out of the box and not looking at the qtip inserted it into my ear to clean. I ended up scratching my inner ear to the point that it bled. There was not cotton on the...

Publix Super Markets / service

Chewy1973 on Sep 18, 2016
Cashier Karen 9/17 16:34 hours so649. R1057521co226. Started out ok. Cashier very chatty comments her day is dragging and she has training for 1 year review soon. No one to bag so I had bought the buy 2 get 1 free on lobster tails and leaking...went ahead and bagged those. She stated if I...

Publix Super Markets / Publix brand yogurt not as stated

Trumpeteer on Aug 25, 2016
The Publix brand of yogurt called "Fruit on the Bottom" has NO fruit on the bottom! At least I know for a fact the blackberry type does not . That's the name of the yogurt which is not only mislabeled, but the ingredients listed says clearly "blackberries". It also says "blackberry...

Publix Super Markets / Manager

Big K.W. on Dec 7, 2015
I have never been so embarrassed in my life, The Assistant Manager at the Publix in Hermitage, Tn. on 3 separate occasions has screamed at employees in front of the whole store, it was so bad the last time it embarrassed me to the point that I WILL NEVER shop at a Publix Supermarket again...

Publix Super Markets, Inc. / Absurd Flintstonian internet access policy

Reviewer78296 on Nov 8, 2015
Access to www.publix.com is being restricted to ips that are ONLY in the USA. I live out of the country and wanted to check product availability in Coral Springs Florida as I and my family will be vacationing there for 4-6 weeks!! I have run numerous tests (pings) from proxy sites in and...

Publix / Produce, watermelon

mikkiG on Oct 2, 2015
The watermelons at Publix, North Gate, Winter Haven, Fl are terrible. They must be old, I bought three seedless ones lately, and all three were a very pale pink, and mealy. I am very annoyed that I have to cart home a watermelon, cut it up, and have this mealy slush . I am disappointed in...

Publix Super Markets, Inc. / Manager cussing out an employee

Reviewer66273 on Sep 22, 2015
My son has worked for Publix for several years. A manager called him into the office and cussed him out. Is this considered professional behavior in the work place? I have an issue with this. There is NEVER a time in the work place to use this type of behavior!!!

Publix Super Markets, Inc. / Unethical behaviour

Publix Is Uncaring on Sep 12, 2015
My complaint is with an employee from Publix @ Pinecrest FL. 33156. A woman there named Christine Gutierrez who's a Customer Service Team Leader is a backstabbing 2 faced individual. She's only nice n polite when she wants to be & to whoever she wants to be. I feel that she lack...

Publix Super Markets, Inc. / Noise

Audrey Neal on Aug 31, 2015
To Whom this may concern: These signs where put up behind your store loading docks a month or so ago, by your property manager Miss Roxanne Hargis rh@exceltrust.com. I doubt she has made plans to have someone monitoring these signs. Because they have not been, unless the drivers do not read...

Publix / People

Annoyed833 on Jul 3, 2015
I have worked at this new publix for about two months. I am a very cheerful person and I am always getting complements for how friendly I am by customers. I was complemented to a passing by store manager and he didn't even say anything about my speedy check out lane. I had a costomer...

Publix / treatment of customers

SandyJones on Jun 8, 2015
This has to do with the manager of Publix in Brunswick, Georgia. I always thought that if you want customers, you need to be nice to them. Well the manger in Brunswick is NOT!!!. I believe her name is Keisha or something like that. She is basically rude. I was in there shopping a few day...

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