Ingles Markets
reviews and complaints

I shop for my groceries exclusively at Ingles. When I was in high school, I worked as a bag boy, stock boy and cashier from [protected]. It helped me go to the University of Georgia where I graduated. I love and appreciate this company. However, customer service has left the building.
I shop in Toccoa where there are 6 checkout lanes. There are rarely more than two open. There are self checkout (2) which are sooo slow, especially if someone has alcohol. You will loose business with people standing around with ice cream melting. I am not exaggerating ! This happened yesterday.

Again Ingles Starbucks in Burnsville NC has let coffee fans down. 4-16-21. Usually an every week or 2 occurrence. Espresso machine down! Is anybody listening, instead of putting more Starbucks in other Ingles, maybe give the stores you already have some equipment that works. Other stores have 2 machines that way if one years up then they would have at least 1 machine. This is why some many of the Starbucks employees leave.
Can you please fix this!
Crystal Whitson

Ingles employees making up their own rules regarding returns
Night supervisor at the ingles in Weaverville North Carolina basically told me they cannot except a return where a receipt was provided it was within the same day purchased and he said you have to take it to the store that you got it from with a smart attitude and a smirk on his face which I feel is completely unprofessional and I will never ever give that Ingles any type of business again That is so unprofessional he should not even be able to work in the public with an attitude and people skills that he has

Failure to receive receipt at gas pump happens more often than not at Ingles in Black Mountain but at other sites in Swanannoa and Asheville also.
We often ask store managers to pass on our complaints but they seem uninterested. I met the public relations person once and was very impressed, so I do expect a response and a solution.

My brother came in to buy a box of insulin syringes and he had no prescription my brother ended up going through diabetic shock and ended up dying because of this y'all need to do something about your pharmacist it's on Locust Hill Road in Greer South Carolina because it's ridiculous my brother had to die because of your pharmacist

My friend is employed at Ingles #436 within starbucks. She is part time, but currently being forced to work 9 days straight with over 40 hours. The starbucks does not even have a manager currently. They're constantly out of product. She is over worked, under paid, and guilt tripped by what I believe may be the assistant manager (his name is Brady). She requested to be off to spend the day with her step daughter, he approved it, then scheduled her anyway while he made himself off that day. When she mentioned it, he was angry with her. They do not treat employees like humans. More like machines. She needs a raise and a couple days off. This is illegal as she is part time being forced to work full time with NO benefits! Fix this immediately!

I bought a package of this cheese just an hour ago at Ingles in Knoxville, Tn (Karns location on Oak Ridge Highway). The cheese was moldy but I didn't notice until I dumped in on my lasagna. It ruined a pound of organic beef, a whole spaghetti squash, a jar of Mezzetta Italian Plum tomato sauce, a container of Laura Lynn ricotta cheese, and container of Laura Lynn shredded Parmesan along with the Italian Cheese being unusable. It was a lasagna so it was all layered together so I had to throw out the entire dish.

the produce, especially at the South Post Rd. location in Shelby is disgusting. It always looks old and I can always find mold on items. I have found outdated items on your shelves as well. Additionally your cashiers, especially at the self check out are always on their cell phones.

I will be happy to start snapping photos to send for proof.

This store never has a good selection of cheese and the deli department is lacking in Boars Head selections. I would just close the store or hire
a new management team.

It frustrates me to no end the non enforcement of masks in your stores. The employees almost never have them on and no one even tries to enforce customers to wear masks. You have these up beat psa over the store radio and then don't enforce any of it. It is virtue signaling that Ingles cares while allowing irresponsible customers to endanger their employees and other customers.