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Food Lion Customer Care Service

Delhaize America Company

P.O. Box 1330
North Carolina
United States - 28145-1330

Customer Support Phone Numbers

1 800 210 9569 10 0

Food Lion Complaints & Reviews

Food Lion / need an mvp card

Maynard Gregory on Oct 16, 2017
Around September 26, I called to have a new MVP card sent to me. The card was never sent, and I called today, and I contacted Brittany at Customer Service to get a new card sent. She said that they had sent a card, but since I didn't receive it, they would have to contact their Research...

Food Lion / west fenwick food lion store

Lynn Baker Wivell on Aug 29, 2017
I am contacting you again regarding the trash problem in and around our local Food Lion store. I have spoken to the manager twice. He assures me that he is addressing the situation but I see little if any improvement. There is still a great amount of trash littering the parking lot, fencing area...

Food Lion / service

Lawrencetonya on Aug 8, 2017
Every time I come to the Food Lion store #0769, the experience is not welcoming. The employees don't greet you. Today I enter the store asking for cash back. The cashier told me she only had a limited amount which is fine. She told me I could go to another line. The next cashier already...

Food Lion / lack of food items previously carried

Groundhole on Jul 26, 2017
I've been shopping at Food Lion Midlothian Turnpike in Midlothian for over thirty years. I am recently discovering more and more items you've stopped carrying: Friskies cat food "beef in garden sauce"; "salmon in white sauce" ; "beef in white sauce"; "beef in garden sauce." Also, I can't...

Food Lion / customer service

Charisse Dowdy on May 12, 2017
Hi I was just inside food lion on Martin Luther King Dr in High Point. For starters I walked into a line at Customer service I waited for about 5 minutes before I asked a customer waiting had anyone said to her they were sending someone she replied no. I then politely asked if they could...

Food Lion / seafood sale sat. sun. price..

Foodlion on Apr 22, 2017
I went to the Foodlion store Saturday morning to purchase shrimp that was on sale for $4.29. .when I was in the seafood section, I noticed that the price was wrong.I told an employee that was working in that dept.that the price was wrong..he said to me ..it is what it is..I repeated it...

Food Lion / Rotten meat

Tony Gee on Feb 21, 2017
I bought lamb chops from Food Lion; when I got home and opened the tray it stinked like a 3 weeks dead body. I launched a complaint with corporate but never got a response. I guess they are overwhelmed with complaints for their bad products and service. Word to the wise, don't get the...

Food Lion / Pepsi max

GrammieBrown on Jan 2, 2017
One of the 12 packs of pepsi max I purchased had 2 cans that was smashed & empty inside of box. I drink this beverage from the time my eyes open until I go to bed. I know horrible right? I'm just saying I get a lot of cases or 12 packs (Depending on which way it's on sale) and I have...

Food Lion / Sexual harassment of my wife

Andrew R. Wilson on Dec 26, 2016
My wife works at the store in Princeton and the store manager In mount olive keeps hurrassing her and showing up to her work. When she tells him off he tells her he will come to my work to do harmful things. I know he has a past of this within his own store and has been in trouble for it...

Food Lion / Found glass in food lion 1 gallon bucket of ice cream

wstroud on Dec 15, 2016
Tonight 12/15/2016 approx 7pm EST, I was eating ice cream and found broken pieces of glass in my mouth. We had eaten approx 75% of the bucket so this was near bottom 25% of bucket. The two pieces fit together. I ran my fingers through the remainder in my bowl and didn't feel anymore. I got...

Food Lion / Cashiers had bad customer service

1980service on Nov 30, 2016
I went into the store to pick up a few items this morning and when I get ready to checkout, the cashier told me she couldn't ring me up because she hadn't logged it and she had an attitude as well. So I just went to next cashier. When she saw that, she told me I could come back to her...

Food Lion / Unethical behavior/false accusations

Nicole2879 on Aug 15, 2016
Food Lion in Garner NC on 5th Ave is a joke. My daughter had been working there since June of this year. I had to pick her up today, August 15, 2016, because they falsely accused her of stealing when she was given a "On Me Sticker" to get something to eat 3 months ago(back in June when she...

Food Lion / trying to order a product food lion does not carry

polack on Aug 1, 2016
On August 1st, 2016, I called Food Lion to complain on why it takes so long for them to find out if they can get a product I am interested to stock in my local store. After calling customer service, I asked why does it take up to 2 weeks to find out if they can provide a product, they do...

Food Lion / Unprofessional Behavior/Untrained Cashier

Cat Rose on Apr 22, 2016
have had repeated unpleasant experiences at your stores at the hands of your cashiers and today I had a particularly upsetting experience with a cashier named Lola Rose. This wasn't our first run in. Lola Rose has been bitter, hateful, and lazy every time I've been forced to go down...

Food Lion Bennettsville, SC / Manager over cashiers

Ljn123 on Apr 6, 2016
When you walk in the doors of the Food Lion in Bennettsville. SC, you can feel the tension and the unhappiness of the employees. I have witnessed, on more than one occasion, the way Theresa, the manager over the cashiers, walks around like an army sergeant criticizing cashiers in front of...

Food Lion / Employee and manager

Reviewer73716 on Nov 26, 2015
I was in this store around 5 p.m. on Nov. 25, 2015. I went in to get last minute items for Thanksgiving meal. I stopped by the pet food to get a certain kind of wet food for my cats and found the last six four packs of it. I then proceeded to the spice isle to look for poultry seasoning...

Food Lion / Poor Customer SErvice

Reviewer81027 on Oct 16, 2015
I went to store 0093 in Wytheville, Va to pick up some Duchess 2% milk and there was not any on the shelf. I went to the back and there was a person of management & stock clerk unloading a Food Lion truck. They both were unloading the truck working fast. I stood close to where they had to...

Food Lion / 12 can coke/ flat taste in every can

bmwbeemer7 on Sep 20, 2015
I purchased a 12 pack of can Coke from Food Lion on Hard Scrabble Rd. in Columbia SC 29229 the week of Sep 14th and every can was flat. I thought it was me at first then my wife and sons said the same thing. We still have the box with the codes on them to see if there was maybe a bad batch...

Food Lion / Disgust in produce

Reviewer12724 on Aug 25, 2015
Recently shopped Food Lion. Was looking at strawberries, sealed in hard plastic containers. A two or three year old child jumped in front of me, opened a package and started shoving strawberries in his mouth. His mother obviously thought it was cute and did nothing. I reported it to the...

Food Lion / Employee Inequity

Anonymous432 on Jun 12, 2015
Company won't allow cashiers the same privileges everyone else in the store has. Other employees are free to leave their work stations any time they choose to get to the bathroom, break room, water fountain or for a smoke. Managers generally allow cashiers bathroom breaks on demand...

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