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Imperial Tobacco Australia

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Imperial Tobacco Australia reviews first appeared on Complaints Board on Aug 8, 2012. The latest review JPS+ Crushball Red 20pack Cigarettes was posted on Apr 16, 2021. The latest complaint Horizon Menthol RYO tobacco was resolved on Mar 09, 2021. Imperial Tobacco Australia has an average consumer rating of 4 stars from 342 reviews. Imperial Tobacco Australia has resolved 277 complaints.

Imperial Tobacco Australia Customer Service Contacts

121 Winterstoke Road
Australia - BS32LL

Imperial Tobacco Australia Complaints & Reviews

Imperial Tobacco Australia — jps red tobacco

I have bought a few of these tobacco pouches, they have a lot of bark and one pouch had some sort of ball in...

Imperial Tobacco Australiawhite ox tobacco

I have smoked white ox from the age of 15, i am now 60 yr old, i have complained about the big chunks of uncut tobacco in the packs before, i live out of town i go in once a month to shop and buy 11 packs of white ox tobacco, The chunks are still there, i have had enough from now on i will be looking for a better brand, its a shame because ox was a great smoke, sorry one unhappy smoker

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    • Sc
      Scotty Smith Aug 06, 2018
      This comment was posted by
      a verified customer
      Verified customer

      yep agree 100% the uncut tobacco is making it harder to stay with the only brand i have smoked for over 20 years the prices keep going up but the quality keeps going down shame shame shame its not like ya dont make enough money out of us smokers to have better quality control not very happy customer here

      0 Votes
    • Si
      Simba68 Jun 01, 2018
      This comment was posted by
      a verified customer
      Verified customer

      I also since 17 yrs old I'm now 50 and quality control has gone down hill the logs now I could build a canoe

      0 Votes

    Imperial Tobacco Australia — jps 25g tobacco

    The 25g pouch of tobacco I bought was unfortunately extremely hard to roll as it was full of really thick...


    Imperial Tobacco Australia — horizon tobacco

    I always buy horizon 50gm tobacco. Last couple of pouches have had hard sticks and bark all through. Each...

    Imperial Tobacco Australia — escort blue cigarettes 35

    Been smoking escort cigarettes for 20 yrs now and have never complained... But now im paying around $43 per...

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    Imperial Tobacco Australia — horizon 50 grams

    I brought 2 packets of horizon 50 grams from a newsagency/ freechoice tobaconist In Napier st East mackay and...


    Imperial Tobacco Australia — horizon blue

    Hi my name is sita i have a complaint about the packet of smokes i bought. I got me a 50g horizon blue from...

    Baulkham Hills

    The complaint has been investigated and
    resolved to the customer's satisfaction
    Imperial Tobacco Australia — jps gold 26's twin pack number [protected]

    I purchased a twin pack of JPS gold 26's twin pack from Woolworths Corrimal on Saturday 14th April 2018 for...

    Sydney Metro Area

    Imperial Tobacco Australiajps red 20's

    I am a loyal customer and purchase JPS Reds religiously. I have purchased the same smokes for years. The only change has been from blues to reds. I've had a few problems with the product recently though. I have noticed the quality has dropped, somewhat drier, but have never made a formal complaint before as I have given the benefit of the doubt. Today however I was extremely disappointed to find a single cigarette without a filter! Its frustrating! I had a rant to a friend about it and they claimed to have had the same thing happen to them not once, not twice, but three times! He switched to Pall Mall and never looked back. I am considering making the switch to Win Field... Out of some strangely overwhelming feeling of customer loyalty I thought I'd provide some honest feedback and see what you're response is.

    Thank you for your time.

    jps red 20's

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      JPS Endless Blue Tobacco — 25gm pouch of tobacco

      The packet of tobacco i have has huge unsmokeable pieces of bark like texture. This happens all the time but...

      Mount Gambier

      Imperial Tobacco Australiawhite ox tobacco

      Have been a white ox smoker 4 over 20 years now and would like to complain about your product. Over the last few years i have noticed that there is more and more crap in each pack bark and or stems, it has come to the stage where i feel i need to complain about this product, with the price we pay now days for our smokes one would think that the product would be better not worse. I smoke the 50gram packs, and even tried the 25gram packs, to see if the quality was better but it was not, this is the reason for my complaint, I smoke at least 2-3 packs a week and its just not right to pay out 50 dollars per pack, and receive the poor quality that i have been receiving, please respond to this email to ( edited ) with your reply.

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        Imperial Tobacco Australia — jps red cigarettes

        Bought a pkt of Jps Red 30s, code at btm 716720:20, and couldnt open the packet. Used a knife finding inside...

        Baulkham Hills

        Imperial Tobacco Ltd — no cigarettes in the new sealed packet

        ‪this morning I went to my local service station before work. I had paid for petrol and brought a 20 pack of...

        Imperial Tobacco Australia — 25 gm pouch white ox

        Bought a pouch of 25gm tabacco from tobacconist in Mirrabooka shopping centre and when i opened it it didn't...

        Imperial Tobacco Australia — horizon cigarettes. blue 93mm long. pack of 20 barcode [protected]

        For the third time - the third time! - I've just had to leap from my chair and tip my drink onto the carpet...

        Baulkham Hills

        JPS — Superking black cigarettes

        Since the cigarettes have changed over to plain packaging they have a different taste and there is a blacker...

        Imperial Tobacco Australia — tally-ho papers

        1st of November 2016, For the second time in two weeks I purchased a box of 5 Tally- Ho Papers from my local...


        Imperial Tobacco Australia — cigarettes jps red

        I got a packet of JPS red 20's from a Foodstore grocery shop in Kingston, Qld. When I opened the packet I... — Tabbacco

        Hi my is Margaret I have been buying JPs endless blue for a while now and I buy at least 3 pouches a week and...


        The complaint has been investigated and
        resolved to the customer's satisfaction
        JPSSWorst hosting company ever. Cheap and cheat


        Myself JMI Software. I have purchased a reseller from JP Software Solution . Until purchase the middle man said the technical knowledge and handling of servers are maintained by top end people and good with their skill. But after that I cant be able to use anything. Right now when I am continuously calling their mobile phone it stays switched off. Just a baby-due reason that cell phone tower is not near and middle one always say that that technical person is out of station and other silly reasons.

        After reviewing messages from Mr. Jeya Prakash. The Honourable Managing Director of . What kind of Business is this. Don't you know that you are affecting our Business. Don't you have manners. Why you blame Kumaresan. If you have proper source you would have suspend his account way long back.

        Are not you a shame of yourself to behave like this. Please be aware that we are going to complaint directly to the Consumer Board and going to cancel your registration. There is always power of common People.


        Worst hosting company ever. Cheap and cheat

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          • Ja
            JaiSuriya Nov 13, 2014

            He Always Do like this.Members of this forum Pls to Take action and help the company who is struggling with this fraud company. IT not a matter he is running, The Great fault is . switching of mobile. I lost 7lak project because of him . I dint know what to do .

            0 Votes
          • Ja
            JaiSuriya Nov 13, 2014

            Yes I Agree ; He Is Fraud

            1 Votes
          • Ni
            nikhilmk Jul 03, 2014

            even i lost more than 10 people bcoz of him

            1 Votes
          • Co
   Apr 27, 2014

            I agree with that. Got problem and lost 20 customer because of them. they are not good with what they say.

            1 Votes

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