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Imperial Tobacco Australia

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Imperial Tobacco Australia Customer Service Contacts

121 Winterstoke Road
Bristol
Australia - BS32LL

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Use this comments board to leave complaints and reviews about Imperial Tobacco Australia. Discuss the issues you have had with Imperial Tobacco Australia and work with their customer service team to find a resolution.

Complaints & Reviews

V

Imperial Tobacco Australia — horizon 50 grams

I brought 2 packets of horizon 50 grams from a newsagency/ freechoice tobaconist In Napier st East mackay and...

Mackay
T

Imperial Tobacco Australia — horizon blue

Hi my name is sita i have a complaint about the packet of smokes i bought. I got me a 50g horizon blue from...

Baulkham Hills
P

The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Imperial Tobacco Australia — jps gold 26's twin pack number [protected]

I purchased a twin pack of JPS gold 26's twin pack from Woolworths Corrimal on Saturday 14th April 2018 for...

Sydney Metro Area

Imperial Tobacco Australiajps red 20's

I am a loyal customer and purchase JPS Reds religiously. I have purchased the same smokes for years. The only change has been from blues to reds. I've had a few problems with the product recently though. I have noticed the quality has dropped, somewhat drier, but have never made a formal complaint before as I have given the benefit of the doubt. Today however I was extremely disappointed to find a single cigarette without a filter! Its frustrating! I had a rant to a friend about it and they claimed to have had the same thing happen to them not once, not twice, but three times! He switched to Pall Mall and never looked back. I am considering making the switch to Win Field... Out of some strangely overwhelming feeling of customer loyalty I thought I'd provide some honest feedback and see what you're response is.

Thank you for your time.

jps red 20's

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    K

    JPS Endless Blue Tobacco — 25gm pouch of tobacco

    The packet of tobacco i have has huge unsmokeable pieces of bark like texture. This happens all the time but...

    Mount Gambier

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    Imperial Tobacco Australiawhite ox tobacco

    Have been a white ox smoker 4 over 20 years now and would like to complain about your product. Over the last few years i have noticed that there is more and more crap in each pack bark and or stems, it has come to the stage where i feel i need to complain about this product, with the price we pay now days for our smokes one would think that the product would be better not worse. I smoke the 50gram packs, and even tried the 25gram packs, to see if the quality was better but it was not, this is the reason for my complaint, I smoke at least 2-3 packs a week and its just not right to pay out 50 dollars per pack, and receive the poor quality that i have been receiving, please respond to this email to ( edited ) with your reply.

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      N

      Imperial Tobacco Australia — jps red cigarettes

      Bought a pkt of Jps Red 30s, code at btm 716720:20, and couldnt open the packet. Used a knife finding inside...

      Baulkham Hills
      B

      Imperial Tobacco Ltd — no cigarettes in the new sealed packet

      ‪this morning I went to my local service station before work. I had paid for petrol and brought a 20 pack of...

      A

      Imperial Tobacco Australia — 25 gm pouch white ox

      Bought a pouch of 25gm tabacco from tobacconist in Mirrabooka shopping centre and when i opened it it didn't...

      A

      Imperial Tobacco Australia — horizon cigarettes. blue 93mm long. pack of 20 barcode [protected]

      For the third time - the third time! - I've just had to leap from my chair and tip my drink onto the carpet...

      Baulkham Hills
      S

      JPS — Superking black cigarettes

      Since the cigarettes have changed over to plain packaging they have a different taste and there is a blacker...

      P

      Imperial Tobacco Australia — tally-ho papers

      1st of November 2016, For the second time in two weeks I purchased a box of 5 Tally- Ho Papers from my local...

      Smithfield
      J

      Imperial Tobacco Australia — cigarettes jps red

      I got a packet of JPS red 20's from a Foodstore grocery shop in Kingston, Qld. When I opened the packet I...

      B

      JPSEnterprisegroup.com — Tabbacco

      Hi my is Margaret I have been buying JPs endless blue for a while now and I buy at least 3 pouches a week and...

      Echuca

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      JPSSWorst hosting company ever. Cheap and cheat

      Hello,

      Myself JMI Software. I have purchased a reseller from JP Software Solution . Until purchase the middle man said the technical knowledge and handling of servers are maintained by top end people and good with their skill. But after that I cant be able to use anything. Right now when I am continuously calling their mobile phone it stays switched off. Just a baby-due reason that cell phone tower is not near and middle one always say that that technical person is out of station and other silly reasons.


      After reviewing messages from Mr. Jeya Prakash. The Honourable Managing Director of JPSS.in . What kind of Business is this. Don't you know that you are affecting our Business. Don't you have manners. Why you blame Kumaresan. If you have proper source you would have suspend his account way long back.


      Are not you a shame of yourself to behave like this. Please be aware that we are going to complaint directly to the Consumer Board and going to cancel your registration. There is always power of common People.


      JPSS WORST SERVICE AND FRAUD COMPANY WITH JEYA PRAKASH RUNING OTHER PEOPLE LIFE

      Worst hosting company ever. Cheap and cheat

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        • Ja
          JaiSuriya Nov 13, 2014

          He Always Do like this.Members of this forum Pls to Take action and help the company who is struggling with this fraud company. IT not a matter he is running, The Great fault is . switching of mobile. I lost 7lak project because of him . I dint know what to do .

          0 Votes
        • Ja
          JaiSuriya Nov 13, 2014

          Yes I Agree ; He Is Fraud

          1 Votes
        • Ni
          nikhilmk Jul 03, 2014

          even i lost more than 10 people bcoz of him

          1 Votes
        • Co
          contact.me.india. Apr 27, 2014

          I agree with that. Got problem and lost 20 customer because of them. they are not good with what they say.

          1 Votes

        JPSEnterprisegroup.comI WANT MY MONEY BACK!

        JPSEnterprisegroup.com. This so called company is a scam. When you go to the BBB they have A+ rating! That is not even them! I had put my ad on craigslist and next thing you know these crooks called me and asked me to pay money TO SELL MY CAR??? Does that make sense? I WANT MY MONEY BACK!

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          RCJPSdidn't ask any details about me

          I applied for a job on craigslist. Company called RCJPS wanted to hire me. We talked through Skype. I had to analyse the data and to put the info into the tables. They didn’t ask any details about me, my account and etc. It looked strange as how will they pay me salary? I hang up…

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            • Ja
              Jaimelee May 10, 2020
              This comment was posted by
              a verified customer
              Verified customer

              I have chucnks of what looks like tar in my tabacco and what also looks like thick leaves I'm not happy

              Comments

              0 Votes
            • Ra
              Rachxelll May 09, 2020

              Now i expect every now and then a little bit of resin tobacco in my pouch but lately its been way too much and if i saved it and weighed it i would be out of pocket a pouch of tobacco.
              This is just 1/4 of what i found in one pouch.

              Comments

              0 Votes
            • Mo
              Morgan Shepstone Mar 04, 2020
              This comment was posted by
              a verified customer
              Verified customer

              I open the packet an a smoke was chopped near the butt, I'm not the complaining type but smokes aren't cheap an you want what you pay for.

              Comments
              Comments
              Comments

              0 Votes
            • Ar
              archbolddaniel Mar 01, 2020

              i bought the 25g jps tobacco and found it had so much lint in the tobacco as well as small sticks in it, as i can not afford to throw it awaway i smoke the tobacco, on about the 19/2/2020, it was under weight about 3.5 grams aswell
              i have the barcode [protected] thank you for time daniel archbold
              [protected], [email protected]

              0 Votes

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