Menu
Write a review
File a complaint
Imperial Tobacco Australia Profile

Imperial Tobacco Australia

Learn how the rating is calculated

4.2 1 Review 821 Complaints
Claimed
Imperial Tobacco Australia has claimed their business profile
Write a review File a complaint

Imperial Tobacco Australia Complaints Page 42 of 42

ComplaintsBoard
C
2:15 am EDT

Imperial Tobacco Australia Didn't ask any details about me

I applied for a job on craigslist. Company called RCJPS wanted to hire me. We talked through Skype. I had to analyse the data and to put the info into the tables. They didn’t ask any details about me, my account and etc. It looked strange as how will they pay me salary? I hang up…

Read full review of Imperial Tobacco Australia and 92 comments
Hide full review
92 comments
Add a comment
W
W
Will6228
US
Send a message
Oct 19, 2024 3:30 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased a packet of white ox this week from my normal tobacconist in ballina, and the pich I got has a lot of pierces of tobacco that look and feel like bark, from 3mm long to one that is over 2 centemeters long, pictures attach

View 0 more photos
P
P
Philip Seeto
US
Send a message
Oct 08, 2024 4:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased a packet of white Ox 25gm from TSG shop in Chatswood on the 18/9/24 , when I opened the packet the tobacco was very dry and had large pieces of woody bits, which was unsmokerable , it was very harsh on my throat and made my experience un-enjoyable.

View 0 more photos
R
R
Ren'e Richards
US
Send a message
May 13, 2024 6:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Approximately 3.40 pm on the 8th of may 2024 I purchased a pkt of cigarettes. Horizon Blue classic 40's at My local supermarket at woolies DTC delcombe Victoria 3351. Upon opening my pkt a single cigarette was broken due to the packaging. With the amount ppl pay for their cigarettes I believe every pkt should be in tact and no broken cigarettes.

View 0 more photos
K
K
Keekscar
Melbourne, AU
Send a message
Apr 18, 2024 5:57 am EDT

I purchased a packet of these cigarettes at Footscray Coles in Victoria around 8pm today. When I opened them about 15 minutes ago one of the cigarettes was broken in half but the bottom half of the cigarette was not in the packet. There was only the filter and half a cigarette.

Number on bottom of packet 3H29HQB 1751

View 0 more photos
K
K
Kiara Lacy
US
Send a message
Apr 04, 2024 3:06 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a patch of 50g white ox and there was this massive uncut piece of tobacco. How do I smoke this?

Thanks

View 0 more photos
J
J
Jb*
Gellibrand, AU
Send a message
Mar 20, 2024 4:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Big chunks of tar through the tobacco. It tastes awful. It's happened a few times now. We have always smokes your brand and don't want to change. But that was pretty disappointing.

View 0 more photos
S
S
Steven1390
Adelaide, AU
Send a message
Mar 12, 2024 5:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Stem all thru the tobacco

R
R
Ross Griffiths
US
Send a message
Mar 02, 2024 10:57 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I brought a packet of Champion Ruby 50 g from Woolworths in Caroline Springs on the 20.02.23.

For some reason it came in the old packaging. The one that doesn't fold over twice and the tobacco was stale and dry. I'm losing so much tobacco when I roll one and it does not taste good.

View 0 more photos
T
T
TheFat
Wagga Wagga, AU
Send a message
Feb 10, 2024 5:54 am EST
Verified customer This complaint was posted by a verified customer. Learn more

More and more often finding large solid resin type chunks in product, no doubt contributing to the 25g pouch.

View 0 more photos
L
L
Lorie Sawicki
US
Send a message
Feb 04, 2024 7:20 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Today, purchased a packet of 25 JPS Menthol & Firm Touch Filter Cigarettes. One cigarette was bent backwards at the filter & two behind it were shorter than they should be.

View 0 more photos
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Imperial Tobacco Australia Contacts

  2. Imperial Tobacco Australia phone numbers
    1800 677 953
    1800 677 953
    Click up if you have successfully reached Imperial Tobacco Australia by calling 1800 677 953 phone number 21 21 users reported that they have successfully reached Imperial Tobacco Australia by calling 1800 677 953 phone number Click down if you have unsuccessfully reached Imperial Tobacco Australia by calling 1800 677 953 phone number 25 25 users reported that they have UNsuccessfully reached Imperial Tobacco Australia by calling 1800 677 953 phone number
  3. Imperial Tobacco Australia emails
  4. Imperial Tobacco Australia address
    121 Winterstoke Road, Bristol, BS32LL, Australia
  5. Imperial Tobacco Australia social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 14, 2025
Imperial Tobacco Australia Category
Imperial Tobacco Australia is ranked 11 among 33 companies in the Smoking and Tobacco category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.