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Huntington Bank / Huntington Bancshares Customer Service

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Complaints133
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Resolved0

Huntington Bancshares, Inc.

555 Arena Drive
Columbus
Ohio
United States - 43210

Customer Support Phone Numbers

+1 800 480 2265(Customer Service) 7 0
+1 616 355 8828(Customer Service, International) 1 0
+1 800 480 2001(Business Banking) 1 0
+1 614 480 2001(Business Banking, International) 1 0
+1 800 480 2265(Credit Card) 7 0
+1 800 372 7725(Credit Card Payment Assistance) 1 3
+1 888 696 9982(Business Credit Cards) 1 0
+1 800 628 7064(Personal Insurance Sales Center) 1 0
+1 877 932 2265(Online Banking Technical Support) 2 1
+1 800 445 8460(Lease Customer Service) 1 0
+1 800 322 4600(The Huntington Investment Company) 1 0
+1 800 480 4862(Commercial Customers) 1 0
+1 800 231 5598(Naples, FL) 2 0
+1 312 775 4909(Chicago, IL) 1 0
+1 888 623 6476(Indianapolis, IN) 1 0
+1 866 350 8019(Birmingham, MI) 1 0
+1 866 625 5820(Bloomfield Hills, MI) 1 0
+1 866 745 8771(Grand Rapids, Holland & Traverse City, MI) 1 0
+1 800 950 2484(Flint, MI) 1 0
+1 989 776 7294(Saginaw, MI) 1 0
+1 888 384 6388(Akron, OH) 1 0
+1 866 748 9446(Fairlawn, OH) 1 0
+1 800 222 3004(Canfield, Warren & Youngstown, OH) 1 0
+1 877 478 2406(Canton) 1 0
+1 888 662 9371(Cincinnati & Dayton, OH) 1 0
+1 800 452 9472(Cleveland Branches, OH) 1 0
+1 800 543 7517(Columbus, OH) 1 0
+1 800 532 8767(Elyria, OH) 1 0
+1 800 589 2007(Medina, OH) 1 0
+1 866 649 0789(Toledo, OH) 1 0
+1 866 853 6967(New Castle & Pittsburgh, PA) 1 0
+1 866 745 8774(Charleston & Morgantown, WV) 2 0
+1 312 775 4909(Green Bay, WI) 1 0
Florida

Naples
8889 Pelican Bay Blvd, Naples, FL 34108
 
Illinois

Chicago
222 North LaSalle Street, Chicago, IL 60601

Indiana

Indianapolis
45 N Pennsylvania St, Indianapolis, IN 46204
 
Michigan

Birmingham
220 Park St, Birmingham, MI 48009

Bloomfield Hills
39520 Woodward Ave., Bloomfield Hills, MI

Grand Rapids
40 Pearl St. NW, Grand Rapids, MI 49503

Flint
328 Saginaw St., Flint, MI 48502

Holland
170 College Ave. № 150, Holland, MI 49423

Saginaw
101 N Washington Ave., Saginaw, MI 48607

Traverse City
1227 E Front St, Traverse City, MI 49686
 
Ohio

Akron
106 S Main St., Akron, OH 44308

Fairlawn
3421 Ridgewood Rd, Suite 100, Fairlawn, OH 44333

Canfield
6715 Tippecanoe Rd, Canfield, OH 44406

Canton
4481 Munson St NW, Canton, OH 44718

Cincinnati
525 Vine St., Cincinnati, OH 45202

Cleveland
  • 159 Crocker Place Boulevard, Suite 330, Cleveland
  • 200 Public Square, Cleveland, OH 44114
  • 30050 Chagrin Blvd, Pepper Pike, OH 44124
Columbus
41 S High St., Columbus, OH 43215

Dayton
490 E Monument Ave., Dayton, OH 45402

Elyria
105 Court St, Elyria, OH 44035

Medina
39 Public Square, Medina, OH 44256

Toledo
519 Madison Avenue, Toledo, OH 43604

Warren
108 Mahoning Ave., Warren, OH 44481

Youngstown
23 Federal Plaza E, Youngstown, OH 44503
 
Pennsylvania

New Castle
101 E Washington St, New Castle, PA 16101

Pittsburgh
310 Grant St 4th Floor, Grant Building, Pittsburgh, PA 15219
 
West Virginia

Charleston
1 Huntington Square Charleston, WV, 25322

Morgantown
3120 University Ave., Morgantown, WV 26505
 
Wisconsin

Green Bay
1601 S Webster Ave., Green Bay, WI 54301

Credit Card Payment Address 
Attn: EA1W18, P.O. Box 182387, Columbus, OH 43218 

Huntington Insurance 
37 W Broad St., Columbus, OH 43215 

Lease Payment Address 
Huntington Vehicle Leasing, P.O. Box 182519, Columbus, OH 43218-2519 
 
Lease Overnight Payment Address
Attn: GW4W22, 5555 Cleveland Ave., Columbus, OH 43231 

Lease Payoff Address
Attn: GW1N10, 5555 Cleveland Ave., Columbus, OH 43231 

The Huntington Investment Company 
41 South High Street, HC0729, Columbus, OH 43215 

Loan Payment Address 
Huntington Installment Loans, P.O. Box 182519, Columbus, OH 43218-2519
 
Loan Overnight Payment Address
Attn: GW1N140, 5555 Cleveland Ave., Columbus, OH 43231
 
Loan Payoff Address
Attn: GW1N10, 5555 Cleveland Ave., Columbus, OH 43231

Mortgage Customer Service
Attn: GW1N108, 5555 Cleveland Ave., Columbus, OH 43231

Mortgage Payment Address
PO Box 182661, Columbus, OH 43218-2661
 
Mortgage Payment Address (Overnight Deliveries Only)
Attn: GW1N13, 5555 Cleveland Ave., Columbus, OH 43231
 
Written Error Resolution, Information Requests or Qualified Written Requests
P.O. Box 340996, Columbus, OH 43234

Personal Credit Line Payment Address 
P.O. Box 182387, Columbus, OH 43218-2387
 
Personal Credit Line Overnight Payment Address
Attn: GW1N13, 5555 Cleveland Ave., Columbus, OH 43231

Plus

Huntington Bank / Huntington Bancshares Complaints & Reviews

Huntington Bank / I can't get waited on in a timely manner

Sc
Jul 11, 2019

I am a business owner in this town and I make a deposit daily. When Huntington purchased first merit they closed our drive through down the very first day. With in a year they closed our main bank down which left us only a very small branch .on any given day there is always a line of...

Huntington Bank / Huntington Bancshares / savings account closed without my knowledge

Ji
Jun 20, 2019

Last Sunday I discovered that one of my three bank accounts, a savings account containing $3, 000, was no longer listed on my portal. After calling the bank I discovered that they closed the account as they had requested information from me about it that I wasn't able to provide them...

Huntington Bank / Huntington Bancshares / repeatedly being told I do not have a voice credit card

Sa
May 20, 2019

I moved my saving and checking accounts from another bank to Huntington on May 9, 2019 and since that time I choose to do banking thru a teller rather than an ATM. I was making a deposit today, May 20, 2019 and for the fourth time I was informed that I had not signed up for the Voice...

Huntington Bank / Huntington Bancshares / customer service

Mn
Apr 09, 2019

I had placed two stop payments/ACH from Check N Go, called numerous times, your bank still paid the item, causing fees. In fact I am owed $100 in overpayment from this shifty payday company that harassed me for months...Renee assisted me with quick reimbursement as I sent all email...

Huntington Bank / Huntington Bancshares / brooklyn ohio

Ja
Jan 05, 2019

Hate crime on black men at that location. Huntington Bank is sweeping thier racial profiling and discrimination under a rug. Refusing to provide public service other than police calls to wrongfully arrest black men who havent done nothing wrong. Federal lawsuits need to be filed against...

Huntington Bank / Huntington Bancshares / unauthorized access to my credit reports

Ri
Dec 26, 2018

I received a notice in the mail today, from Huntington Bank, that claimed I had applied for a "home loan" with Huntington Bank. Huntington had pulled three credit reports on me, apparently in relation to this bogus loan application. I spoke to a number of people at the Canton, Michigan...

Huntington Bank / Huntington Bancshares / mortgage: refinance loan product

Ka
Nov 17, 2018

In October, 2018, on a recorded line, John Kaiser NMLS ID: 497319, provided me a refinance rate of 3.92%. He had me verbally acknowledge that the rate would be locked in. He then called a few days later to say the rate had changed and would be 4.12%. I filed a complaint with Keisha...

Huntington Bank / Huntington Bancshares / customer service

Ea
Oct 11, 2018

I called Huntington Bank on 10-11-2018 at 2:20 pm and I was calling to inquire about my savings accounts being closed because of inactivity and I got a customer service person named "Shakela" who was very unprofessional and talked to me in an unprofessional manner. During the conversation...

Huntington Bank / Huntington Bancshares / info needed for gap claim

Sa
Aug 14, 2018

In mid May, my son was hit in an intersection and his car was totaled. Since May 23rd, my son has been trying to get Huntington to fill out a form so that the GAP insurance can pay off the balance of the loan. We've faxed the form numerous times, called too many times to count. I find it...

Huntington Bank / Huntington Bancshares / unethical behavior by banker

Da
Jul 31, 2018

My fiance had fraudulent transactions on his debit card, and was told he would likely have to close all of his accounts and remove funds from all of them. We went to the Rocky River, Ohio branch (Center Ridge Rd.) to do so on a Saturday morning, and were straight up LIED TO by the banker...

Huntington Bank / Huntington Bancshares / deposits/ accounts/ criminal treatment

Cr
Jul 24, 2018

I have been a customer of Huntington bank for 30 yrs. with never a problem. I made a deposit of 2 checks. The security department RED FLAGGED all my accounts and blocked me from all on line banking until the checks clear (about 7 days). I can't even get a quick balance. They are treating me...

Huntington Bank / boat title

De
Jul 24, 2018

I paid our boat off last month and when I called in an spoke to someone in customer service they said the title would be mailed to me in 10 to 20 days, after that time had pasted I called again an the person I spoke to told me I should have it in the mail any day now and that they had to...

Huntington Bank / Huntington Bancshares / my checking account

Mi
Jul 04, 2018

I had over drawn my account which yes, they let me know so I deposited enough money to bring to positive of a couple dollars and this happened day before holiday. I wake up to check it on 7-4-2018 and they charged me 2 overdraft fees anyway so now I am back in the negetive. I have called...

Huntington Bank / Huntington Bancshares / unauthorized credit card charges, lies,

Am
Jun 26, 2018

On June 10th, 2018, I was victim of fraudulent activity on my account. I will take you through what happened, what the process has been, and why I am sending this complaint to you. I received a phone call from a Huntington representitive asking if I had made some large purchases at Walmart...

Huntington Bank / Huntington Bancshares / lack of support, tool, management and escalation

Ha
Jun 25, 2018

I have been trying to resolve an accounting issue with support agents and going around without any resolution. - I called Huntington service agent and get instruction how to clear an account with Paid Real Estate department early in June - Title agent sent a email and requested to clear...

Huntington Bank / Huntington Bancshares / locked account

Ca
May 10, 2018

My account has been locked for a week now san everytime I call they tell me the same exact thing that there is a hold aim my account because of a check but I need access to any account because I a need money!! This is completely not right to me I can't access my accounts or use my debit...

Huntington Bank / Huntington Bancshares / personal credit line

Bs
Apr 09, 2018

I called customer service today 4/9/18 with a question regarding my home equity line of credit. I was put on hold and waited 25 minutes and 38 seconds before giving up & disconnecting the call. I then called the 800 number and was told the wait was 1 hour and 10 minutes (current queue...

Huntington Bank / Huntington Bancshares / mortgage

De
Apr 02, 2018

We revived a letter from the bank our payment would be going up because there was not enough money in our escrow. It was going up 200.00 dollars. I called the bank about why did our taxes where so high. Hunting told me if I paid 1500.00 dollars. My payment would stay the same. I went to...

Huntington Bank / customer service

Ug
Mar 23, 2018

I had 2 overdraft fees the rep had lack of communication just kept on telling me what overdrafted I was disputing it in my business acct she just kept on asking me do u want me to print this out for u every minute and they always treat me like crap when I go in there's so disrespected I hate that bank I would never recommend anyone banking there!!!

Huntington Bank / I went for help and ended up paying fees

Un
Feb 20, 2018

I purchased a product oversees that seemed suspicious so I immediately call the bank to cancel the purchase. During their investigation they gave a provisional credit. When the investigations was over they took the provisional credit causing the account to go negative without any notice of...

Huntington Bank / customer service representative marvin delaney

Ar
Feb 19, 2018

November 2017, my father passed away - my family submitted a packet to have a Title change on his vehicle financed with your bank. Mr. Delaney called us after a month and requested more information which was immediately provided to him. A few week later, I called to inquire on the statu...

Huntington Bank / checking account and holds

El
Feb 17, 2018

I deposited my Pacheco this past Friday and they gave me $100 out of it. I also had the rescue I am working for deposit $100 cash for vetting I was suppose to get today for two dogs. Today I look at my checking account and I am $3.21 over drafted. So I call the Bank. They are telling me...

Huntington Bank / overdraft

Ma
Feb 09, 2018

Have been budgeting my money. One debit caused 2 different overdraft fees. While discussing the matter with customers service and getting nowhere I requested for someone who could better assist. There was a 10 minute hold. Finally porcha gets on the phone and is strict that I am at fault...

Huntington Bank / the international purchase verification

N8
Feb 09, 2018

I am a student studying abroad in Florence, Italy. I am attempting to plan a trip to Cairo, Egypt. My debit card was denied to purchase our tour of the cities and I gave a call to the international customer service number that is on the back of the card. I was first transferred to a man...

Huntington Bank / employees at meijer supermarket branch lincoln park, mi.

Ch
Jan 19, 2018

The employees there are good for handing out cookies and suckers but that's about it. Asked the branch manager to call me. Reminded them three different times. She never did. Finally went in to close account. Small deposit, $21, 000. Paid u $25 to wire, to my brokerage account. Employee...

Huntington Bank / unethical behaviour

Sr
Jan 10, 2018

I made several attempts talking to customer care for past one month, finally writing here. Please help Subject: Release of electronic Car title VIN: 1N4AL2AP1CN442124 Loan account: 20041917653 Phone:7326475146 To Huntington bank, I have paid my loan in full on 12/5/2017 and received a...

Huntington Bank / branch location complaints about customer services

Dr
Dec 30, 2017

I have been a customer at Huntington for over 20 years. I'm so sick of the slow process when I bank there at the Lafayette Rd &he 38th in Indianapolis and the 34th and high school Rd branch. I went to the 34th/high school Rd branch on Friday to cash my paycheck. I wanted to payoff some...

Huntington Bank / funds deposited to the wrong acct

Js
Dec 29, 2017

Thursday dec 28 2017... Went to one atm and it was down. Went to another inside of a giant eagle, and it was down. So went to a teller inside the same giant eagle to make a deposit of a $100 check, and $10 cash, only for it to be deposited into the wrong acct. I was depending on this money...

Huntington Bank / customer service

An
Dec 12, 2017

Cukesha D Edwards NMLS 1646434 WARREN MI 48089 Branch Manager who is rude unpleasant disrespectful after 3 bad encounter with her made me want to take my business else where I told her I won't be back to her branch she said good that's not how you talk to your customers she does not need...

Huntington Bank / auto loan issue

Dec 02, 2017

None of the representatives assisted myself regarding my auto loans in developing and increasing amount previously was around $21, 000 to more than $25, 000 in high debt against my finances in current difficult struggling from numerous companies regarding telecommunications, education and...

Huntington Bank / harassment by employee

Hb
Nov 21, 2017

Was harassed by Employee previous year and register location, noticing employee still worked at location. Was considering renewing agreement with bank but left store upon sight. Employee was African American male and manager of Huntington Bank, N.Canton (Giant Eagle). Harassment...

Huntington Bank / service is terrible

Al
Nov 08, 2017

Every time I go to this branch they give me all kinds of crap the 2 Hispanic ladies are very rude it's the closest to my house and I would like to go the but every time I do the ladies are very rude so I have to drive on the other side of town and I don't want to do that this is for the...

Huntington Bank Columbus Ohio & National Customer Service / I have been trying to resolve 49 misuse of debit card transaction since 4/2007

He
Oct 26, 2017

I contact the bank to dispute 40 transaction including 3 atm withdrawals out of my account. The bank refused to research the transactions and denied my claim 3 times. I have a police report and open investigation. All I need are the time stamps of the 3 atm transactions for the police to...

Huntington Bank / international transfer

Ka
Oct 25, 2017

My sister in-law transfers Money every year with no trouble. Now she received a notice that the Transfer could not be completed. After investigating she had my last name correct, bank number correct, swift number correct my address correct, routing number correct. She did not add my first...

Huntington Bank / cashing a check

Iv
Oct 23, 2017

I did electronic deposit from a check from my husband to do an automatic payment for our house payment. His bank doesn’t have this option. So I put the check in and your bank put a hold on it for 8 days! I move a lot of cash through my account and have never had issues with bad checks!!! When...

Huntington Bank / fees and customer service

Ji
Oct 18, 2017

After being promised $150 up front from Huntington Bank then told I did not meet the time away requirements the games started. Branch manager promised he would overturn and get me the $150 as promised. Months later and no follow-up or response from at least three calls to customer...

Huntington Bank / third party paid off vehicle that customer traded in in july 2017 still do not have title.

Ci
Oct 17, 2017

Huntington Bank Customer traded in their vehicle to the Dealership where they purchased their new car. Payoff was processed and overnight-ed on 7/21/17. I called on 10/04/17 to check on title and Lavonda was going to get with the title department to see what was going on. I called again on...

Huntington Bank / customer service

In
Oct 17, 2017

I was hung up on when I was talking with a operator they seem very ruled I have an account with Citi but I open this account to see how good your policies are because my plan was to close and my businesses with you all but this treatment make me think out a little longer I been with Citi...

Huntington Bank / poor manager

De
Sep 27, 2017

My experience was with the north Barrington branch. My advice is find another bank. The tellers are polite. The Bank manager disregarded court orders to uphold power of attorney orders from Cook County Illinois. Instead, the manger took into her hands to close accounts. Funds were...

Huntington Bank / money market account

As
Sep 27, 2017

I had linked my discover account to my money market account at Huntington. They requested to transfer 2500 dollars from Huntington money market account to discover. The day after I received an email from Huntington Bank that they had suspended my Discover account and the money that they...