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Huntington Bank

Huntington Bank review: atm usage

J
Author of the review
11:34 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

On July 1st, 2012 I went to the ATM located at 6705 Orchard Lake Road in West Bloomfield. I went to withdraw $600 from my Chase card that has my unemployment benefits on it. I went to Huntington because it is close to my house. Wish I had never done that. The machine went through the whole transaction and did not spit out the money. And no receipt either. So I went inside and told the teller what happened. She said the machine had been out of money. I didn't realize till later that evening that the ATM deducted the $600 without spitting out the money. So I am 600 short. I was told that it is going to take at least ten days to credit my account. I went to Chase Bank and they were very nice about it. A lot nicer than Huntington Bank Lead Teller. This is very serious for me because I have been unemployed since May and it was money that I desperately needed. They should maintain the ATM so these things don't happen with poor folk who need there money

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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