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CB Banks Huntington Bank Fraudulent business account
Huntington Bank

Huntington Bank review: Fraudulent business account

C
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12:57 pm EDT
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On 3/27/25, I received a monitoring alert that a business account was opened at huntington bank using my social security number. I knew immediately that this was identity theft as I opened no such account. I called huntington on 3/28/25 to report the fraud and was told a report would be forwarded to their security department for investigation. Two weeks later, I followed up and was told by the business department that this is an internal matter and they cannot give me a status update or any information at all, despite me having the case number. Huntington is showing no accountability to me as the identity theft victim, is non-responsive and needs better procedures for handling identity theft reports.

Desired outcome: Confirmation that the fraudulent account has been closed.

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Update by Complainant18650
Apr 09, 2025 1:04 pm EDT

Huntington Bank is just terrible to deal with if you are a victim of Identity theft. Their process for handling victim reports is not transparent and they do not communicate at all with the victim, particularly if a fraudulent account was opened.

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