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CB Banks Huntington Bank Complaints #2-21
Huntington Bank

Huntington Bank review: Huntington Bank stopped transfer without any warning and no reason or justification ( 1 comment)

R
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2:33 pm UTC
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I made an ONLINE transfer funds from my own checking account to my Huntington checking account. I have done this previously with no issue and I assume there would be no issue this time. I checked today and was SHOCKED to find that someone stopped the transfer never telling me they did it! NO email call, text, nothing! I called customer service who toldme that they were compelling me to come into a branch and prove that the other ban account wa actually mine. I explained that I due to medical issues am homebound at this time and cannot come to a branch. They had never stated that it was necessdary to ome into a branch to do an online transfer, and I did it before and did NOT have to come to a branch. There is nothing in their own rules or regulations that compels bank customers, especially a long term one such as myself, to come to a branch to do something that only requires online actions. There is NO legitimate reason for them to stop the transfer, NO justification compel me to go to a branch, no rule that this bank has that compels this. They know that is is not possible for me to come to a branch at this time. Ther are several ways to handle this without my coming to a branch. In fact, I had the other bank on the phone and the supervisor heard the conversation, that the other bank rep stated that that was my own account, and that they were willing to call or be called to confirm that I am the sole owner of the other bank account, but Huntington rep refused to accept that. I also told them that I could send them proof that I was the owner of that other account, and they also refused that! They are being completely unreasonable unfair, illogical and untruthful it appears when falsely claiming that it is a requirement to come to a branch to do an ONLINW bank transfer! I am extremely frustrated with their customer service.

Claimed loss: Loss of the bank transfer, wasted time, emotional upset etc.

Desired outcome: That Huntington follow their own rules and permit this and future online transfers.

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Theresa-Wittau
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4 comments
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Sep 26, 2026 2:16 pm UTC

We closed ALL our accounts after baking here loyally 20 ever since it was TCF Bank. This is because Winston Dacuycuy did a bait and switch on us. The Branch manager Theresa Wittau not only turned a blind eye but actually colluded with Winston after he said to me "you should have all these services free and NOT pay for them as a valued customer".

So after depositing many thousands of $ with the specific agreement that we would no longer be charged $6 for cashiers checks, he suddenly without notice broke our agreement a week later saying "agreements can change anytime". His true Jeckyll and Hyde came out with the nasty side of him dominating after receiving our $.

We immediately closed ALL our accounts. Our friends and family also closed ALL their accounts here. This review is to make others aware of the poor business decisions he made and prevent others from being deceived.

There are so many other nicer, kinder and more ethical banks to work with. Please be careful everyone.

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  1. Huntington Bank Contacts

  2. Huntington Bank phone numbers
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  3. Huntington Bank emails
  4. Huntington Bank address
    555 Arena Drive, Columbus, Ohio, 43210, United States
  5. Huntington Bank social media
  6. Rachel
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    Oct 14, 2026
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Huntington Bank Category
Huntington Bank is ranked 46 among 353 companies in the Banks category
#44 Kotak Mahindra Bank Kotak Mahindra Bank #45 Comenity Comenity #46 Huntington Bank Huntington Bank #47 Credit One Bank Credit One Bank #48 KeyBank KeyBank

Most discussed complaints

Theresa Wittau
2
(opinions to this review)
 Huntington Bank stopped transfer without any warning and no reason or justification
1
(opinions to this review)
 Dispute
1
(opinions to this review)
 Fraud department
1
(opinions to this review)
 Checking account fraud
1
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