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2:33 pm EDT
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Sandos Caracol Eco Resort - Double charged me for my room and not issuing a refund

I stayed at Sandos Caracol for 8 days in April with a hotel charge of about $2,000. At the beginning of the stay I was asked for my credit card. At the end of the stay, when we checked out, I was asked for a credit card AGAIN which I thought was to process the final bill. Unintentionally, I provided a different card the second time (both are Visa). As I...

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7:35 pm EDT
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Choice Hotels / Quality Inn - Dirty facility and unsafe location

Quality Inn / North Lafayette Rd/Indianapolis, Ill Facility was run down and very dated. Dirty. It was not a safe location and had transients living there. The front desk had no idea how to cancel my reservation (arrived within window to cancel). They had no number I could call. Lodged a complaint when I arrived home and they offered points for future use...

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8:36 pm EDT
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Glex Hotel Johor Bahru - Bad receptionist service and smelly bed and pillows

I’ve booked a 3 nights stay at Glex Signature Hotel JB through Agoda.com. Upon arrive at the hotel, the lift was out of service and without stated any notice. I had to walked down by using the staircase to check in then walk up to the room. Upon checkin, receiption staff was not very friendly and did not greet or even say a word besides saying about the...

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3:42 am EDT
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Ersoy Aga Hotel - Please refund and let others know this is no place to stay. I have upwards of 500mb of photos supporting this claim

We paid for a week in this hotel. On arrival there was no double room. They put us in a triple single room with no shower and mouldy bathroom. It was dirty and smelled hideously of smoke. The furniture was terribly worn and the floor was filthy. The WiFi did not work which resulted in my partner and I being separated in different hotels with no mean...

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10:01 pm EDT
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Hampton Inn in New Stanton PA - Employer

Breakfast guy Brian was really rude to me and acted like he didn't care what I had to say he was telling people by yelling at them to shut the warmer he was really rude to other people as well I asked for a banana he said we don't have any then the waffle mix was out he would not fill it up said its out and it was only 9:30 breakfast wasn't over till 10;00

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4:24 pm EDT
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Country Inn & Suites by Radisson, Marina CA - Never received the refund I was promised

I had a reservation at the Country Inn & Suites by Radisson, Marina CA Address: 3280 Dunes Drive, Marina Ca [protected] I checked in the hotel on 8/19/2022 the room was not ready and there were no other rooms available. The hotel found a room for me at another hotel which I paid for. I was promised a refund of $591.12. It's now been 37 days. I have...

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1:18 pm EDT
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Westgate Lakes Resort in Orlando - Condo rental

Im on vacation I rented a 3 bedroom condo at westgate lakes and the night We checked in I killed a big roach I called front desk they sent someone to get it an spray (there was no other rooms available) next day I was in the bathroom and another roach can across the floor I killed it and took it to front desk. This is unexceptable and totally gross. I took pictures as well.

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8:20 pm EDT
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Wyndham Days Inn - Disturbance / Wyndham Days Inn Ozark Alabama

It's not doing any good to complain! Anytime a Guest is staying at a Hotel/Motel, the owner should control the Employee's and stop them from keeping up loud noise! Wyndham Days Inn located in Ozark Alabama is a worst! And if a Guest is staying longer than expected, you have no other choice than to put up with the loud noise, because cooperate can't do...

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8:44 am EDT
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Lenton Lodges Hotel near Gatwick Airport - The condition of the room and place in general

book ref [protected] The picture on the website is NOT a true reflection of the actual property, it is rundown dirty and the car park was not safe to park our carin . I rang the bell and some man shouted out the window WHAT I informed him I had booked a room and he stated he be down in a min, several ins later a man answered the door said the host wa...

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9:03 pm EDT
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Ramda Inn - Staff member being very rude and hateful and inappropriate

9/24/2022 at 8:15PM (or there abouts) - I feel I should start this by saying, I have here at the Ramada Inn as a guest paying weekly rent since May 17,2022 , in the exact same room continuously. I have never once had any type of issues with any other staff member on this property. Have had a single incident or issue. There has always been great repour...

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8:28 am EDT
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American Best Value Inn Hotel - Not clean and false advertisement

I stay at Americas best value inn in west Monroe la on 09/23/2022 and 09/24/2022 the place wasn't clean the bed looked like a u like the head and the foot of the bed was higher than the middle the middle was almost touching the floor and then they advertise breakfast on everything like on the recite on they're website it's even on the TV guide free...

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11:38 am EDT
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London Star Hotel - Stay at London Star Hotel

stayed at the London star hotel 51 -53 Steyne road Acton w3 9nu for two nights on the 16 and 17th September 2022. while the room was good the hotel advertised it had a restaurant and provided a free continental breakfast ,when checking in we were told there was no restaurant and no breakfast . When making the booking these facilities were on the website and were a factor in picking the hotel . Can you offer any form of refund ?

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11:19 am EDT
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GAR*Hotel RES 800-468-3578 NL - Unberechtigte visa-kreditkartenbelastung bei hotelbuchungen philippinen

Am 25.08.22 habe ich über die Homepage von Booking.com drei Hotelreservierungen für nächstes Jahr auf den Philippinen gebucht. Bei der zweiten Buchung ist plötzlich auf der unteren rechten Seite der Booking.com Homepage die obige Adresse GAR*HOTEL RES [protected] NL über einen Betrag von EUR 537.66 erschienen. Dies mit der Möglichkeit, den Betrag über...

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1:19 pm EDT
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Protea Hotel Kimberly - Hospitality and bad treatment from receptionist

On my arrivals dated 12.09.2022 checked in by a tall dark lady and it was late at night time 22:40.on the following day 13.09.2022 I went to this lady asking for refrigerator on the room and she told me they provide them on request then ask her to request one for she said ok but on my surprise she never ask my room number and also laughing at me. and never...

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9:35 pm EDT
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Pine Tree Inn - Safety hazard

Owner is racist, she denied me another room due to the rain that damaged the ceilings in multiple rooms, black mold I have had, tried to physically harm me, I legally am a resident in her hotel She told me I can die on her property. I suffer from ptsd so she keeps intimidating me. I’m dealing with homelessness Leaking in side electrical wiring BOTH hotels the PineTree inn and Danmar

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5:20 pm EDT
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Quality Inn, on West Mercury Boulevard in Hampton, Virginia. - Unsanitary conditions: uncleaned room, dirty linen, bugs

I am writing to advise you of unsanitary conditions in the Quality Inn, on West Mercury Boulevard in Hampton, Virginia. My grandson and his fiancé made a reservation at this hotel for the night of September 2. They made this reservation through Hotels.com (conf# [protected]) and my credit card was used for payment. At 9PM that evening, they called to...

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4:27 pm EDT
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Bellagio Hotel - Overcharged my credit card

Dawn Austin [protected]@comcast.net 312.371.3796 Room No. 10089 Conf No. [protected] Arrival 7/5/2022 Departure 7/9/2022 I stayed at the Bellagio Hotel in Las Vegas from July 5th - 9th, 2022. My employer Chicago Public School put a deposit of $1,451.00 because I was staying to attend an education summit. When I arrived they held $600 on my personal credit...

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12:12 pm EDT
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Timeshare Vacation Internationale Resorts. - Complaint

My complaint is for years I've been going to the Oasis in Palm Springs California during Labor Day weekend for years with no problem. But it seems the Oasis found space for me because there was potential for them to get a bigger contract from me which of course means more money. Once I signed the bigger contract and they double the assessment fees without...

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2:26 pm EDT
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Niagra Crossing Hotel and Spa - Poor service, ruined wedding cake

My daughter had her wedding on august 6th at the Niagara crossing hotel and spa. Lewiston NY. Where do I begin so much went wrong, I have emails from my daughter to hotel and from the hotel party coordinator. I paid over 650.00 for the wedding cake which they never served only a sheet cake as thin as a piece of paper and they ruined the cake by not...

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9:33 pm EDT
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Diamond Resorts “HGV Max” - Timeshare

Horrible company full of lies! I was sold on the new “HGV Max” in June 2022. This was supposed to start in two weeks per our sales person and their manager in Scottsdale Arizona, over two months later I am now hearing October. I should have walked away as soon as I saw Diamond Resorts on the paperwork! I was told my fees would be almost nothing this year a...

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