Hotels and Accommodations Featured Reviews
CountryInn & Suites Hotel in Elgin, Illinois - Rude / unfriendly front desk clerks, and filthy rooms
I had decided last yr (2021), that I would NEVER stay in this hotel again, but against my better judgement I booked a room for 7 days (from 8/8-15/2022). NEVER again! This hotel is in the same league as Motel 6 in dirtiness, and I have pictures to prove it and the RUDEST Front Desk clerks. Last yr it was a front desk clerk w/ blond hair, possibly named...
Read full complaintRed Lion Inn Suites - Please refund of all costs.
8/20- 8/22/22. First room 101, moved to 223. Folio# 25512, I complained to the front desk the next morning, cashier 3470. Syead Ali is the owner and checked us in. The first room was 101, the cigar smoke was intense and caused asthma problems. I brought it to Mr. Ali attention, my daughter complained and three hours later my son in law met up with us and he...
Read full complaintSecrets Puerto Vallarta Bay (Mexico): - Service so horrible resort so nasty
Secrets Puerto Vallarta Bay (Mexico): I arrived and after the airport situation, I was upgrades to a preferred room 2504 on the all adult resort _ Dreams next door accepts kids). I went up to the room and there were bugs all over the floor with dirty bed covers. So I called down stairs and my room was switched to # 2512 and this room was better but the...
Biltmore Hotel Miami - Double fees
I stayed in this hotel from August 10 through August 14. I made the reservation directly with the hotel. When I departed I noticed that I had been charged a daily fee that was already charged in the original invoice. The employee at the reception told me that my reservation was made through Expedia and that Expedia should be responsible for returning to me...
Read full complaintHotel Reservation - Unclear cancellation policy
July 18, 2022 I booked a room at Embassy Suites in Denver, only to find that I already had a reservation. So, within 10 minutes, I cancelled the reservation. I received a message stating that my reservation had been cancelled. I was then charged for the room. When I called to find out why, they stated that I selected the non refundable option. I do not...
Read full complaintDouble Tree Hilton, Shah Alam - Bad service
I and my wife checked into this hotel in Shah Alam, Malaysia on the 10th August because their grand opening was on the 11th August and the Sultan was invited to officially open the hotel for business. we were very excited but unknown to us the general manager,Mr. Gagan Talwar hid certain facts from us. we had already paid a visit to this hotel earlier and...
Read full complaintRui Chiclana Hotel - Entertainment - music with swearing and bad language
On whole we think the entertainment is great, it is just one person who used a song with foul language in for the aqua fit. It said [censored]ing a number of times, it is all about sex saying licking, sucking and [censored]ing. I spoke to jose (the teacher) in spanish and explained and he apologised saying that he was hoping no english were in the pool. I suggested...
Read full complaintThe LA Grand Hotel Salvation Army - Major emergency crisis service
I'm so upset with the way the staff are conducting them selves because this program saved my life from the awful violence Los Angeles homelessness, rape and violence I have been through unfortunately during this pandemic The LA Grand Hotel currently occupied by The Salvation Army. I am a resident currently and as I am in tears greatful for this program, I...
Read full complaintGrand Prix Hotel - Room condition in Dayton Beach Florida
On thursday, august 4, 2022 at 2:00 pm I checked into a room 31. (I had trouble with the key unlocking the door and had to get assistance from the from desk). I placed my luggage in the room and went to the beach. When I retured, I once again had trouble getting into the room. Once inside I found a used condom, on the floor beside the bed. I called the...
Read full complaintMaples Motel 4409 Cleveland rd. Sandusky Ohio 44870 - Refund never received
We were unable to stay in the room we reserved due to the condition of the room and the manager/owner promised a refund however has not done so.The ceiling was wet with black mold and falling in over the beds.The air conditioning would not stay on and kept blowing off the circuit breaker. The room carpet was wet and there was a toad in the bathroom shower...
Be Live Collection in Punta Cana - Issues we experienced during our vacation from July 27 to August 3
To whom it may concern, My son and I had the misfortune of staying at the Be Live Collection Punta Cana Hotels located on Carretera Cabeza de toro, Km 7, Punta Cana, La Altagracia, Republica Dominicana. Our stay began on July 27th to August 3rd, 2022. Our reservation was name under the name of Sonia Oliveira. During our stay we encountered several...
Oswego Inn, Oswego NY - They should not be in business!
Walking up to the front door and up the steps that look like they will collapse any minute, I immediately felt a sense of dread. Not only will this motel (and I use the term loosely) not let you cancel within 3 days of your arrival, it also charges much too much for a place that's several notches below a Day's Inn. Cigarette holes in the furniture, a carpet...
Kings Creek Plantations - Time share sales deceptive tactics
I bought into a Kings Creek time share in April 2019. I was enamored by the glitz and promises. I was impressed that others in our presentation group were returning to purchase additional time shares or upgrades. The salient points that swayed me were the 1) ease of resale, 2) ease of renting unused time share, 3) collaboration with Hilton for property...
Read full complaintHotels.com and Avid Hotels - Cancellation of hotel reservation without notification
I made a hotel reservation with hotels.com on July 1, 2022 for a one night stay at an Avid hotel in Richmond, VA on July 30, 2022, for 2 rooms, 4 people in each room. The reservation was made with a pay at the hotel rate, which requires a credit card to hold the reservation, but the card would not be charged until hotel check-in on the day I arrive at the...
Read full complaintOban Hotwl - Check in issue
I've faced check inn issue & could'nt be able to use the booked property because of some hotel policies, i've registered complaint before but didnt get any response. I've paid the charges & faced issues as well. Kindly realie this matter & give me solution or refund my payment. This happens on saturday 30th july. My Booking ID: [protected] Email: irfan.hashmi095&gmail.com
Read full complaintCasa Guacamayas 11A Riviera Nayarit - Scammed out of 23,000 dollars
I am here to write a report on a Luxury property my Employer in Mexico had the displeasure of leasing. He was summarily scammed out of 23,000 dollars he had on deposit! The property is: Casa Guacamayas 11A Riviera Nayarit Which is located in Nuevo Vallarta, El Tigre, Paradise Village... My employer rented this property and was supposed to have access to...
Read full complaintHotel Paradise - Complaint
We came August 17th in the evening. We had no check-in information before but did manage with some help from neighbours. It was not even one piece of toilet paper in the apartment, tv didn’t work, shower head didn’t hang up, shower cabin could’n be closed and water was flowing in the bathroom from upper apartment. When I tried to call the host she...
Read full complaintKrystal Resorts and Latitude 21 - I am looking for help information.
Kystal Resorts and Lattitude 21 — unethical behavior/scam/ripoff/ buyer beware In February 2019 my sister and I book a trip to Krystal Resort in Cancun Mexico, but we had to listen to a 90-minute talk about timeshare. After 4 hours from the time the presentation started and 4 people changing the story of what you got and changing the price. they try to...
Read full complaintRoyalton Resort in Antigua - Hotel stay, services and accommodations; lack of service jan 3 to 10th, 2021
Hello. We stayed at your Royalton resort in Antigua. Although not your issue our interaction with Air Canada vacations was not ideal either to get this all booked and setup. Having said that the following issues occured and/or were lacking during our stay... Staff was not knowledgeable of services especially our assigned so-called Butler, assigned room wa...
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