Home Depot review: The delivery people could not speak or comprehend English

A delivery of a refrigerator was made on the 27th of August. It was fully assembled when it arrived. Before the delivery men left, who could barely speak any English, I asked if everything was working. Yes I was told. The next morning the freezer had frozen water leaking everywhere. The freezer drawer would not close completely. Called Home Depot and I was told someone, who again only spoke broken English, a repairman would be coming today, the 29th, to fix it. I was told I would receive an e-mail and text message when they would be arriving. Received nothing. I called this morning on the 29th only to be told that whoever I talked to failed to set up the appointment. I now have to wait until September 2nd for an instillation repairman to come.