CB Home Improvement and Maintenance Home Depot Complaints #22-41

Home Depot review: Home equity line of credit check not accepted as payment

Rick Hi of Indianapolis, US

Jan 08, 2024 11:17 am UTC

Verified customer

At Home Depot in Logansport, Indiana on 1/7/24. I attempted to purchase approximately $236 of supplies to start an update of a bedroom. I have an approved Home Equity Line of Credit through my bank and attempted to check out with one of my line of credit checks issued by my bank. I was told it would not be accepted, only personal checks, cash, or credit card would be accepted. If personal checks are approved, then a line of credit check, approved by my bank, should be honored too. It makes zero sense.

Claimed loss: N/A

Desired outcome: For a review of your policy. I'd like an apology and gift card.

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