SmartStop Self Storage’s earns a 2.3-star rating from 3 reviews and 0 complaints, showing that the majority of storage users are somewhat dissatisfied with storage solutions.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
SmartStop Self Storage - Crime scene - smartstop self storage-dallas
Since March 2025, SmartStop Self Storage – Dallas has become a hotbed for burglaries, with criminals targeting the facility repeatedly. Still, the company has shown a staggering lack of response, leaving the community vulnerable and in the dark. As a victim, directly affected by these events, I do not feel Happy, Safe, and Secure. On June 10, my unit and...
Read full review of SmartStop Self StorageSmartStop Self Storage - Be smart, don't stop
I had rented at the Corinth location for years before smartstop took over. The last month before they took over my rent was raised to $199 for a 10x10 elevator access climate control unit, The list regular price is $120. So I decided to move the last day allowed by US storage, which is the 5th, which I did. I was not on autopay, Smartstop used my credit...
Read full review of SmartStop Self StorageConvenient and Secure Storage Solution
I recently used SmartStop Self Storage for their climate-controlled units, and I must say, I was impressed. The facility was clean, well-lit, and secure, giving me peace of mind about storing my belongings. The staff was friendly and helpful, making the whole process easy and stress-free. I highly recommend SmartStop for anyone in need of a reliable storage solution.
Is SmartStop Self Storage Legit?
SmartStop Self Storage earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
SmartStop Self Storage has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for smartstopselfstorage.com can be seen as a positive aspect for SmartStop Self Storage as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of SmartStop Self Storage's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Smartstopselfstorage.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Smartstopselfstorage.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
A trust mark has been identified for a smartstopselfstorage.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.
We looked up SmartStop Self Storage and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
About SmartStop Self Storage

-
SmartStop Self Storage Contacts
-
SmartStop Self Storage phone numbers(888) 977-8672(888) 977-8672Click up if you have successfully reached SmartStop Self Storage by calling (888) 977-8672 phone number 0 0 users reported that they have successfully reached SmartStop Self Storage by calling (888) 977-8672 phone number Click down if you have unsuccessfully reached SmartStop Self Storage by calling (888) 977-8672 phone number 0 0 users reported that they have UNsuccessfully reached SmartStop Self Storage by calling (888) 977-8672 phone number
-
SmartStop Self Storage emailssupport@smartstopselfstorage.com100%Confidence score: 100%
-
SmartStop Self Storage social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 23, 2025




Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!