Having problems with Home Depot?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Home Depot Customer Service Contacts

1800 628 0525 (Canada)
1800 759 2070 (Pro Xtra Customer Service, Canada)
1800 747 3787 (Credit Card Accounts, Canada)
1800 004 6633 (Mexico)
+1 800 466 3337 (USA, Sales)
+1 800 430 3376 (USA, Customer Service)
+1 877 946 9843 (USA, Major Appliances)
+1 866 875 5488 (USA, Consumer Account)
2455 Paces Ferry Rd SE, #B #3
Atlanta, New Jersey
United States - 30339-1834

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Home Depot Customer Service. Initial Home Depot complaints should be directed to their team directly. You can find contact details for Home Depot above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Home Depot. Discuss the issues you have had with Home Depot and work with their customer service team to find a resolution.

Home Depot Complaints & Reviews

Feb 17, 2020

Home Depot — unethical behaviour

This store will not honor the veterans affairs card.They will only honor the card if it has service related...

Feb 17, 2020

Home Depot — calling the store is impossible

The manager richard powell, and the employees working under him have done something pretty unbelievable a...

Feb 11, 2020

Home Depot — flooring installation

Back in November of 2019, I purchased flooring material for my basement. The product I bought was called Life...

Feb 10, 2020

Home Depot — cabinets

I purchased cabinets for my bathroom. The order was received and there was damage. I had 7 days to report. I...

Feb 08, 2020

Home Depot — delivery of online appliance purchase

I recently purchased a washer and dryer through Home Depot online and had scheduled delivery in St...

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free
Feb 08, 2020

Home Depot — delivery service for an lg twin washer system purchased from home depot.com

Co: Home Depot.com Delivery Company: RAS Order#: W848858822 Items : LG Front Loader Washer/LG Pedestal...

Feb 05, 2020

Home Depot — unethical behavior towards handicap man refusing him from future purchases

I am permanently handicaped and had a large item on shopping cart proceeding to checkouts where 3 female...

Feb 03, 2020

Home Depot — replacement windows (5) of them

I should have known better then to chose a local Home Depot to replace my Windows. From the beginning, the...

Jan 31, 2020

Home Depot — artificial grass

On January 28, 2020, I looked on the Home Depot online website to see if they had a product I was interested...

Jan 30, 2020

Home Depot — refrigerator delivery

I ordered a new refrigerator on January 11th. I was given detailed instructions on how to prepare for...

Jan 28, 2020

Home Depot — delivery

We ordered a large refrigerator/ freezer with free home delivery. We followed all instructions. Cleared...

Jan 26, 2020

The Home Depot — horrible customer service and no item after payment using the reserve in store function

I reserved and paid for two masks at the Home Depot this morning but an hour and a half after I paid for my...

Jan 20, 2020

Home Depot — rental tool and insulation

We wanted install the blown in insulation in our walls, we went to the store to order as they don't...

Jan 17, 2020

Home Depot — flooring

I have been waiting for almost a year and a half for flooring completion.. Installation company took all the...

Jan 15, 2020

Home Depot — product deception and wrong product installed

I am very disappointed to find you are the most deceptive bunch of people I have ever dealt with - I am going...

Jan 14, 2020

Home Depot — appliance purchase and delivery

Dates: December 31, 2019 to January 14, 2020. Order No. WA76706451 Home Depot has no control over their...

Jan 14, 2020

Home Depot — roofing

We had a roof installed through Home Depot in 2017. The salesman (who was a Home Depot employee) told us it...

Home Depotservice; lack of understanding of the market

I contacted home depot to purchase a Samsung 1.9 cu ft. I tried to order it on line or at the store. The manger told me i have to pay a $60 delivery charge regardless if the item was delivered to my home or to the locall home depot. I think this is so stupied. I called lowes i was a ble to pick up the unit from there local store withoit any additional charge. and they gave me a 5% discount since i applied for a lowes credit card. Guess what that how lowes will be getting all my future busines and that how home depot will be loosing $.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Jan 10, 2020

    Home Depot — credit card

    I bought some products in july via a credit card scheme. Payment due on 5th feb 2020. Subsequently told in...

    Jan 08, 2020

    Home Depot — defiant led motion security light

    I purchased an outside sensor lighting; I paid an electrician to come and install it; he found it to be...


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.