Home Depot review: ARS rescue rooter; air conditioning replacement

ARS

3340 Scherer Dr. St. Petersburg, FL 33716

April, 2023; bought and replaced new air conditioning through ARS

June 14; Inspected by City of St. Petersburg, FL and did not pass inspection.

June 23; ARS office sent a technician to fix some issues, however, a technician just checked air conditioning and left. He did not fix anything.

July 7: ARS office sent different technician and again, just checked air conditioning. Nothing's done.

August 2; ARS office sent another different technician and finally fixed. He took and showed me air conditioning picture where he fixed. He said he is going to send to office and city inspector, so case closed. However, this technician did not send pictures. I had to make an appointment with city inspector.

ARS office set up inspection appointment on September 6. I called city inspector at 8 am on September 6 what time he is coming. City inspector did not plan to come. Inspector said "I already told ARS office just send picture and case closed." September 6, inspector did not show up my house.

ISSUE

1, ARS office sent 3 different technicians, different day. I had to clock out my work and wait for them. Especially 6/14 and 6/23 were nothing's done. waste of my time.

2, Technician who came on 8/2, he promised me that send pictures to office and city. But he did not. very unprofessional and irresponsible.

3, ARS office made city inspection appointment on 9/6, however, inspector was not planning to come to my house. He said he is very busy and no time to stop by. just send/upload picture. lack of communication between ARS office and technician. I hired someone who stay my house to wait for inspector because I could not take off from work that day. WASTE OF MONEY!