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Fred Meyer
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4.3 182 Complaints
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Fred Meyer complaints 182

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C
12:05 pm EDT
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You know I spend thousands of dollars with you guys constantly I buy laptops I buy tablets I buy iPads whatever and I go there and for the last four visits at the Fred Meyers over here in Portland Oregon addresses 1111 Southeast 102nd have Portland Oregon it's ridiculous that no matter what I do or when I go they follow me constantly just in the blatantly...

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1:14 pm EDT

Fred Meyer Shopping experience

What business tells their customers they don't care about others essentially calling them bad people over the intercoms if we don't get an experimental gene therapy? Personal health is not your business and to assume everyone is the same is ignorant and antiscience. Your company disgusts me and I will never shop at Fred Meyers again or any Kroger owned business.

Desired outcome: An apology and to vow never to mandate or coerce medical products

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6:13 pm EDT
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We have been waiting in line for 28 minutes for gas. 32 cars in line. 2 employees trying to handle both sides of the 2 islands open. 2 complete islands closed. This is so insane. Once u get in line, u doomed. No way out. Never will we come here again. It's always been our choice!!! We finally got out of line. We are at Chevron. Unfortunately not our first choice

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K
8:59 pm EDT

Fred Meyer Bad customer service

Customer service
while I was checking out a person in a wheelchair dropped a box. A worker laughed at them was pointing at them and when the person in the wheelchair looked up at them the worker waved to them as if they were a baby. She would not help then pick up their box I had to help them pick up the box. The worker was awful to them. This can not be going around. This was at Oregon City Fred Myers at 520ish

Desired outcome: For the worker to be fired.

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12:23 am EDT

Fred Meyer Hygiene Safety

Fred Meyer Wasilla's public restrooms are not up to any level of standards. The tissue rolls are on the dirty grimy floors, the floors are mopped using the same nasty mop water that's always sitting there in the hallway. Blood and feces smears are on the walls. The walls have never been disinfected in there. I've complained to the store manager but no one seems to care. It's filthy. I'd rather use the bathroom outside in the woods.

Desired outcome: Use clean mop water And freshen the restrooms

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3:26 am EDT
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I went into store around 7pm on May 12. The guy helping at self checkout was really rude to me and nasty attitude (male with, glasses). He called me a spic. Also manager was just as rude and non-helpful. I was told they accept contactless pay (Samsung), but when I attempted to pay phone, system wasn't working. I never in my was talked to on the way.

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8:43 pm EDT
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Your bananas were not considered fresh! In fact, they were too small as to be considered fresh! I had tasted one banana that was bought from your company and they had tasted so terrible that I had vomited it up into the garden garbage container! I would like to recall this fruit product and I would prefer bigger and fresher bananas, please. Sincerely, Alec

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2:25 pm EDT
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I placed an online order on 3/23/21 about 6:30 pm. The amount was $128.26. I received an email confirming my order. I added a few items to my order for a total of $7.10. I went to pick up my order this morning and was handed a small bag of items, they were the added items. They tell me they don't have the bigger order. Yet you still have my $128.26. I...

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5:53 pm EST
Verified customer This complaint was posted by a verified customer. Learn more
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I would like to report what I have experienced at the Fredmayers store at 2041 148thAve NE, Bellevue WA at about 11:48 am this morning (1/23/2021). The store customer service phone number is 425 865 8560. I was at the meat department and asked for white shrimp. The employee at that department said that the same shrimp is in frozen packet in a freezer. I...

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E
3:43 am EST

Fred Meyer Discrimination

I was discriminated against on fred meyers 3805 se hawthorne at approximately 9pm on 11/05/2020 by the cashier and manager "tim".

I had wine in my cart and gave the cashier my ecuadorian passport because i forgot my us id at home. She immediately looked at me suspiciously and kept looking at my passport until she told me it had expired in 2014. Tim then told me the passport had to be valid in order to be accepted.

I then realized they had looked at the wrong date and my passport was valid.
When i pointed they had made a mistake, the manager now argued that it had to be a us passport.
I knew for a fact that was incorrect since i passed an alcohol certification and educated him on the states alcohol regulations. He told me dismissively that those were kroger policies.
I asked him to show me the policy that he's referencing and thats when he came back with the book of policies for the store where it clearly stated any valid passport is a form of acceptable identification to purchase alcohol.
Immediately after he saw that line he closed the book and told me it had to be a valid us passport again.
This is where i knew i was being discriminated against because of my foreign passport and this person would not accept they were wrong.
I complained about this treatment and he just told me they didn't have to sell me alcohol and quote "do you know you can just buy alcohol anywhere else?". 
He had a grudge with me for absolutely no reason other than racism and didn't want to be caught being wrong in front of 5 other staff that were just standing there and seemed annoyed that i disturbed their chit chat.

I filmed the book with the policies stating a valid passport is an accepted form of id and he told me i was making him uncomfortable by filming and told me to leave.
At no point was i rude or did anything that deserved this kind of treatment and discrimination.  i'm a soft spoken, 5'3 female trying to make sense why they were refusing the sale with no valid justification.

This person is just not trained to be a manager and clearly never even read their policies. 
He made a call and was told to sell the wine to me. When i was paying i told him he needs to train the staff to avoid this discriminatory treatment and he told me " how many ecuadorian passports do you think we get around here?"

It's not only discrimination, he acted in a belittling and disrespectful way. His ignorance and lack of empathy are unacceptable.
I can understand the cashier making a mistake- or even the manager not knowing your store (or the state's) policies on valid id, but what i cannot understand is why after confirming with the policy book that the i was correct, he would still deny it so firmly and treat me badly in front of the rest of the store.

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SMS32
Seattle, US
Dec 09, 2020 6:53 pm EST

It was VERY disrespectful. I'm not so sure if it was actually racism or just stupidity on his part. Kroger employees, for the most part are a bit rude, and lack knowledge. But, it's because training comes from the top.

I was, for many years, a vendor of Fred Meyer. They owed my company over $20K and when I wrote to the CEO, he never answered, and we never received our payment. Their Accounting Dept is rude, the CEO is rude, so I am not surprised that the management is rude as well. I believe they do not train their employees well. And, their employees are always right, which is odd. It used to be "the customer is always right.

Maybe with your note, you have shamed Tim. One can hope.

ComplaintsBoard
B
4:13 pm EDT

Fred Meyer New web page

When I go on to the site to refill RX's I get a choice of 2 questions . #1 call my doctor #2 transfer from another pharmacy. I'm sorry this needs to a #3 refills.

Since last year when you made personnel changes, I have had a problem with a med that causes with drawl when not taken . I was almost 2 weeks without it and did not know it could cause this problem. When I called My DR he said the pharmacist should have known better that this would happen and given me a few to hold me over for what ever reason they could not fill it. Now I no longer get phone calls that my meds are ready for pickup, I have signed several permission papers for this to happen. Just like it did for almost 20 years. I have always been happy with F/M pharmacy until this new web site and Personnel happened .

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W
1:34 pm EDT

Fred Meyer Stores should be closed when air index rates above 300

Current air quality in wa and or are so hazardous that businesses are closing to protect the health of their employees yet kroger remains open telling their employees its alright.
Please close these stores until the air quality changes.

Kroger remains committed to continually harming their employees by placing them in hazardous conditions with no support.
Management does nothing to try and help - and with the threat of being fired, employees are scared to say anything yet continue to cough and complain.

Currently in vancouver wa the air quality shows 363. Last night at 1130pm is was at 520.
The weather may change by sunday... Today is tuesday.

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Update by WrigglyMonkey
Sep 15, 2020 1:37 pm EDT

As air pollution levels in Clark County remain hazardous, Southwest Washington Clean Air Agency has extended its air pollution advisory through Thursday.
Regular garbage, recycling and organics/yard debris services have been canceled in Vancouver and the rest of Clark County, and transfer stations will close early.

THIS IS HOW TOXIC THE AIR IS

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2:06 am EDT
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Hi, I am speaking up for all of the associates who work for Fred Meyers in Washington state and it seems that there are associates who are being bullied and picked on and banged up on other associates and this needs to stop, it seems they keep bulling and doing the same [censored] to an associate who works in the apparel department and they keep making her deal...

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D
3:25 am EDT
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Hi, it seems that the shoreline Fred Meyer in Washington state, 98133 location has too many changes it seems that I can't shop for clothes in the apparel because me and my better half are shopping but instead we keep getting watch by these old women in the morning times, and it is just strange. There seems to be a lot of people who work in this apparel. I...

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M
2:54 pm EDT

Fred Meyer Too much bullying!

HI! I work at this location in Shoreline, Washington 98133 and it seems that I have been getting bullied and picked on every single day that come to work at this place, I am getting bullied alot in apparel and cosmetics, and this has not stopped, and it seems that Aneila Malano, and Elizabeth (Liz) Moore have been bullying associates and they want everything to go their way, it is not fair and this needs to stop. They treat associates like their slaves and make sure that they are the ones bouncing around and being a ping pong ball and what not. It has never been this bad at this location. It seems that there are too many special needs and homeless and people that steal at this store. This needs to stop or I will have to report this L and I and the police department. So something needs to be done or else. Thank you for your time.

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10:58 pm EDT

Fred Meyer service

I was shopping I had a couple things in my basket and an employee approached me rudely grabbed my basket of stuff out of my hands and told me it was time to leave I asked what for and he wouldn't tell me he just kept telling me to leave I ask for his manager and he said he was the manager I asked another employee if she was a manager and she said yes but when I told her what happened she said she couldn't over ride him it was rude and embarrassing and for no reason I did nothing wrong I will never shop there again

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6:14 pm EDT
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On April 4, 2020 I walked into a Fred Meyers pharmacy to pick up my dad prescription drugs and a lady helping me threw the medicine onto counter. She was very rude about answering my questions. Her attitude and demeanor was discomforting to work with. I confronted her about it and she denied doing so. There are cameras monitoring everything! Her name is Tiffany.

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D
2:02 pm EDT

Fred Meyer Pharmacy practices

I am a physician who is retired due to a disability (so I have intimate knowledge of the inner workings of the medical/pharmacy systems). I went to fill a prescription yesterday at Fred Meyer, it was a "partial fill" of a prescription that I had filled there one month ago. The prescription was written for an amount larger than insurance would cover so the remainder was carried over in the form of a partial refill, which is a common and perfectly acceptable practice.
Insurance wasn't covering the partial refill so I informed the pharmacy I'd simply pay cash for it. The prescription was a controlled substance and the price they quoted me was $59. I immediately showed them the GOOD RX price, WHICH CLEARLY SHOWED THE EXACT MEDICATION, DOSE AND AMOUNT and FRED MEYER PHARMACY WAS THE FIRST LISTED PHARMACY, AS THEY HAD THE BEST PRICE OF $8.06! The pharmacy tech said they would not honor it as it was a controlled substance. I KNOW THIS TO BE UNTRUE AS I HAVE PAID CASH FOR CONTROLLED PRESCRIPTIONS THERE IN THE PAST AND THEY DID ACCEPT THE GOOD RX PRICE AS ADVERTISED! She reiterated that they would not honor the price, despite the fact it WAS VERY CLEARLY ADVERTISED AS SUCH, so I requested that she transfer the prescription to another pharmacy listed on the Good Rx app (the MOST expensive price of ANY listed pharmacy was $11.54) but she informed me that since it was a partial refill of a controlled substance that they could not transfer it. I informed the lady of this and in the background (not sure if it was a pharmacist or a tech) this guy seemed to make light of the situation and loudly remarked "Well I guess this is what happens when we have you by the balls."
I am requesting a refund of $48.93, the amount of money which I was forced to OVERPAY. My contact information is: [protected]@gmail.com and my cell# is [protected].
Thank you for your kind attention regarding this matter.
Sincerely,
J. Hunter Mafera MD, PhD

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8:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Fred Meyer I would like to know why it's still open during this "shelter in place" command.

The Starbucks counter at the Bothell, Washington, Fred Meyers is still open. And I would like to know WHY?
From reports I've recieved: The customers do not respect social distancing
mandates or sanitary measures concerning currency exchanges.
The employees have not been issued appropriate protection.
A Starbuck's counter in Fred Meyers is NOT a critical service and your disregard for human safety is a great concern!
The Starbuck's Corporation has stated they are very concerned about employee safety...do they know the jeopardy your Fred Meyers is placing their employees and customers in?
I believe this is serious enough to alert information and news networks about. It's been well-documented that many of the people who have Covid-19 aren't aware of it in the initial stages. Even if one infected person every three hours comes into the store/Starbuck's counter--there are not adequate measures in-place to protect other Customers or Employees.

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1:24 pm EST
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I was at my local Fred Meyers, waiting in line at Customer Services/ Money Services for well over an hour to do a return for a few items; 3. My mother had asked me to return them, mind you this being the second or third time in my life returning something to Fred Meyers. Well the receipt wasnt in the bag. I want aware of a 50.00 dollar limit, nor was I...

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About Fred Meyer

Fred Meyer is a one-stop shopping destination offering a range of products from groceries to electronics, and apparel to home goods. They also provide pharmacy services, jewelry, and fuel centers. Customers can shop in-store or online with options for delivery or pickup.

Fred Meyer Customer Reviews Overview

Fred Meyer is a one-stop shopping destination that offers a wide range of products and services. Customers can find groceries, electronics, home goods, clothing, and more under one roof. The store also features a pharmacy, jewelry, and a garden center. Fred Meyer provides additional conveniences such as online shopping with pickup and delivery options, catering to the needs of diverse shoppers seeking variety and convenience in their retail experience.
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Overview of Fred Meyer complaint handling

Fred Meyer reviews first appeared on Complaints Board on Dec 20, 2006. The latest review Cherry pie was posted on Apr 3, 2024. The latest complaint Produce workers and management conflict was resolved on Apr 13, 2023. Fred Meyer has an average consumer rating of 1 stars from 937 reviews. Fred Meyer has resolved 9 complaints.
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  1. Fred Meyer contacts

  2. Fred Meyer phone numbers
    +1 (800) 576-4377
    +1 (800) 576-4377
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    Customer Service
    +1 (855) 489-2502
    +1 (855) 489-2502
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    My Prescriptions
    +1 (800) 576-4377
    +1 (800) 576-4377
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    Gift Cards
    +1 (866) 520-0356
    +1 (866) 520-0356
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    +1 (866) 594-3644
    +1 (866) 594-3644
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    i-wireless
    +1 (866) 265-8419
    +1 (866) 265-8419
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    +1 (877) 300-7797
    +1 (877) 300-7797
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    +1 (800) 928-2274
    +1 (800) 928-2274
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  3. Fred Meyer emails
  4. Fred Meyer address
    1014 Vine St., Cincinnati, Oregon, 45202, United States
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