Fred Meyer reviews and complaints 2
View all 182 complaintsFred Meyer - Service/staff
Half of staff not wearing masks or not wearing appropriately. No attempt to enforce mask mandate with any customers. Other fred meyer stores in oregon have staff at each entrance to enforce mask requirements. Tenney road fm in vancouver, wa does not. Very rude cashier when questioned about this. I will not shop at your store if masks are not required... As mandated by law!
Desired outcome: Enforce mask mandate and teach employees how to wear appropriately.riately
Fred Meyer - Lack of customer service
8/18/2021 at 9:20 a.m.
Fred Meyer Salmon Creek Pharmacy in Vancouver, WA
I have several prescriptions at the above pharmacy so make frequent trips. The wait time / lines are getting longer and longer. Recently, I turned and walked out of the store because there were approximately 12 people in line ahead of me. Each time there is only one person working the "pick up" line even though there are 3 cash registers available. Please provide good customer service by hiring more help.
People needing prescriptions are often ill, in pain, etc. and need to get their Rx in a timely manner. This morning I waited 10 minutes in line and then was told I had to wait for the pharmacist to clear me. I waited 3 minutes, took my items and left.
Desired outcome: Hire more help! Or start paying your customers for their wait time.
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