Food Lion
reviews and complaints

Recently, Sept & Oct 2022 I have noticed while doing weekly shopping that the shelves holding food stuffs and other products are extremely dirty with spills, broken packaging and dirt and debris on shelves in each aisle. I have gone to mgmt twice with pictures showing my concern. The response was “…staff shortages” and “other than a vacuum we have no way to clean” apparently there is no procedure for cleaning spills of liquid. The dairy cases are filthy and since they are now often empty it is noticeable and off putting. If this happens again my next call will be to the county health department. Thank you for your prompt attention to this matter. I have quite a few other pictures.

I been a customer since yall open a store in Pelzer sc lebby st when yall bought out BILO yall didnt buy new wheelchairs the old ones from BILO didnt work when they had them and not working now i cant do my shopping with out a wheelchair you have a ton of buggs you can push but nothing handcap people I have sat and cry in the lobby because not having away to shop do something you need about four wheel chair please am begging you please i cant shop with out one there alot handcap people live in these town today date is 9/28/2022 I have talk with all the mangages there no help at all

On August 20,2022 at 10:11p.m at your 1072 location on college park rd Ladson Sc I was shopping as I’m walking to the front I had my arms full wallet keys phone and grocery’s so I placed 2 items into my disposable shopping bag to keep from dropping my things I’m headed for the register as I’m walking about 3 feet away a Mrs.Ravi’s walks back behind me again with a candy sour look yelling that I had something in my bag! I noticed her as I walked in because I’m a faithful food lion shopper and I’ve never seen a hateful employee at any location and I visit them often she gave me a nasty up and down look as I turn mortified as what just happened so I continued to walk to the register I sat my 3 items down along with my bag with the 2 heavy ones in there I Understand I should have gotten a cart but also I wasn’t anywhere near the exit when she so loudly yelled I had stolen stuff anyone from my school moms or kids could have heard this lie! This is absurd behavior and she should not be allowed to be in the service business acting like that it’s defamation of character! Thanks for your time

Tonight 8/3/2022 approximately 800 pm, I ran to the Food Lion on Hicone Road, Greensboro, NC. I purchased my food with no problems. I asked the clerk who was had helped another customer purchasing lottery tickets if he could help me and he said in about 3 minutes because he was cashing in his quarters in the machine (no problem). Rude clerk came and I asked for 2 power ball and 2 cash 5. He rang them up and said I gave him $5. I said I gave you $20. He said I didn't. I said If I'm wrong I apologize. He then said "you aren't going to scam me are you f — King blind". I responded negatively and said you are not going to call me blind because I have on shades. He proceeded to ask the other clerk what the bill was still calling me blind. The manager came and thought he was appropriate because he continued calling me blind and a scammer and said "call cooperate here's my name and number". I was inappropriate for being called a scammer and fking blind. I am 75 yrs old & have been a customer for 30-40 years and have never experienced this behavior. My FL card # is [protected] to verify how long I have been a customer.

Good afternoon this is John Webster. I’m writing because I have a formal complaint. I shop at your foodlion nearly almost every day. I’m a elderly man 73 years old and I go in foodlion and always have a pleasant shopping experience. This particular day Friday July 15 2022 around 2:30 pm it was storming, lightning and raining real hard I had already completed my order. I left to get in my vehicle. I was parked in the handicap parking zone.

Another young lady came to place her groceries from 2 buggies of groceries in her car and it was also raining. Instead of parking them buggies in a safe place the buggies was placed at the pole in front of my truck, 2008 Honda black crv. While I was in process of pulling off some how I guess the two buggies that the lady parked at the pole aas was not safely put at the pole. While I pulled off both buggies was moving to middle of the street and I didn’t see them until they had already hit my Honda CR-V. I got out to advise the manager of this incident and the manager seen where the dents was placed onto my vehicle. I was so distraught and disappointed that foodlion themselves wasn’t able to handle this situation so I was advised to go get an estimate and contact corporate office. So that’s what im doing now hoping we come come to an agreement to get my vehicle fixed. I understand that the lady shouldn’t have parked the buggies where she parked them. On both parties I should have paid more attention however At this point my vehicle is damaged by foodlions buggies. It was raining, storming, and I would love to be compensated for my truck being messed up. I hope we can resolve this issue in a timely manner. Below is an estimate I received at gate city auto body. Thanks so much for your attention to this matter!

Have a great day!

John webster

email:[protected]@gmail.com

Phone #-[protected]

I can be reachable any time

To say I was disgusted by my experience at Food Lion, 3200 Old Washington RD, Waldorf, MD 20602 on Tuesday, July 26, 2022, at approximately 7:30 p.m. is an understatement. On this day, I purchased a $1,100 money order and attempted to purchase a second one for $300. Although approved, they said the store policy was that they do not accept credit cards for money orders. Upset, yet maintaining my composure, I informed her that I was not informed of this. She stated that she asked me if the last one was done using a debit card. While she did ask me this, she did not make it clear that debit card were the only cards accepted for such transactions.

Next, I asked to speak to a manager. A woman who identified herself only as “Ms. Barbara,” made very snide comments to me when I explained that my wife and I just had a baby last month, that I needed to pay my rent, and that this was inconvenient. I then asked to speak to a higher up. She said in an abrupt manner “I am the top boss of this station,” “there is nothing you can do about it,” and other unkind things that I do not remember at the moment being as though I focused on maintaining my composure.

After I saw this was getting me nowhere, I told her that 1.) I am angry; 2.) I am a Christian; and 3.) Because of my religious conviction, I will not tell her what I think of her customer service skills; 4.) I am leaving. With that I turned to leave. As I was leaving, she shouted in front of a store full of customers, “We’ll have security escort you out.” I responded that I did not need an escort, I am a Christian man who is leaving to avoid a confrontation. She replied “Oh, I think you do!” To request that a security guard remove a customer who is 1.) Not using abusive language; 2.) Not threatening her; and 3.) Leaving of his own free will; is disrespectful to my dignity as a human being.

I had to ask myself, why Ms. Barbara would take the added steps of shouting at me in a store full of people and totally humiliating me by asking security to escort me out when I was neither belligerent nor a threat. It was clear that it was racially motivated. Why else would she ask security to escort a customer who was leaving out of the store? Especially when this customer was not even disrespectful. What she did is against the law, and two eyewitnesses were equally disgusted by her behavior.

Pursuant to State Government Article, §20-304, Annotated Code of Maryland, it is unlawful for an owner or operator of a place of public accommodation or an agent/employee of the owner or operator to refuse, withhold from, or deny to anyone the accommodations, advantages, facilities and privileges of a place of public accommodation because of race, sex, age, color, creed, national origin, marital status, sexual orientation, gender identity, or disability. The law only requires that I prove a casual connection between the two, and there would be no other reason for her to mistreat a customer who was peaceful, yet direct.

The food lion #2835 in inman sc has charged my card for 51.61 on july 12 2022,

The problem I have with this is I was not at food lion at this time, I need my money back, now. I was there ealier and yes I know the time frame that I was there I get alerts that state the place and time as well as the amount being spent.

This is really unprofessional, dont know if they have been hacked or it is within the store but it needs to stop, this is the first time either, a couple of weeks ago around 2 am, I work third shift, I got a message from my bank saying 51.61 was charged to my bank but was declined for not suffiecent funds, and this time the money came out even though I was over my limit. Need this resolved soon.

I purchased a Boston butt today as well as 2 cartons of blackberries, July 8th at the air station Food Lion in Jacksonville, NC. I have never had issues with the quality of Food Lion produce or meats. The Boston butt was $30.00 and was nothing but fat and bone. It was purchased for my daughters birthday, we are making pulled pork. Tomorrow I will have to get up early to make other arrangements for the party food and spend additional money.

The blackberries were moldy in the center. I was able to rinse about 1/3 to keep to eat but the rest were totally inedible.

I have noticed that overall, at most stores, the quality of food has declined greatly. With the cost of living increasing, it is really disappointing to spend money on products that I can not use.

Thank you for your time.

I was in the Prichard Road location this evening around 8 or 9 pm. I have never noticed hours for your Deli and definitely stood their with the associate's back to us for the better part of 10 minutes. We then asked about the case being empty and were told what we see is what we get. The associate then went on with attitude through the entire transaction as we asked for a total of approximately 5 lbs of deli meat. He didn't like that we asked for the product shaved and kept trying to end the transaction at weights lower then what we were asking for. I get it he doesn't want to be there and the job market is tough for employers right not. Maybe the customer service business isn't best for him or the young woman loading the case, as we finished. This is not the first time we've dealt with someone angry at the Deli counter. Maybe Food Lion should switch to the auto slicers so shaved meat isn't such an issue for the employees. Clearly this location has an issue offering customer service.

The supervisor is highly ill-mannered. I believe her name is Katy. Nearly every time I go to this store and see her she's being rude to the employees. For a while I didn't think much of it, until now. Some of the employees seem down when she's around, after I watched her verbally abuse one of the employees they seemed visibly upset, so much so that I wanted to confront her about her rude behavior. The last straw was when my friend told me about everything that she has done to them. She's damanding, emotionally abusive, expects too much, and just seems to have a hostile attitude most of the time towards employees. When my friend recently got home from work, they told me that every time they see her at work they feel nervous and uncomfortable. That is not ok. You're supposed to treat employees with respect. If she is going to behave this way, she doesn't need to be working with other people. Please note that I have changed or left out information for my privacy.

Food Lion in Elkton

1001 East Pulaski Hwy

Elkton, MD 21921

[protected]

There is no meat on the chicken. I broiled it today and nothing but shreds.

I purchased it in January 2022 and I froze it. I made chicken soup with some of it in January and it was very skimpy tough and tasteless. I think I paid $5.

email: [protected]@aol.com

Denise T

The Nestle Splash Grape flavored water at Walmart is $1.27 for six bottles. Food Lion was $2.19. I paid the $2.19 because Food Lion is closer to my house. I went to my Food Lion today and the water was $3.29. That is a $1.10 increase from last week. I can buy nearly 3 times more water at Walmart than Food Lion. I would assume that Walmart and Food Lion buys this water at very close to the same price, so why is Food Lion selling it for nearly 3 times as much?

Mark Honaker
176 Vols lane
LaFollette, TN 37766
[protected] home
[protected]@pbsouth.com

I shop at the Foodlion on Bridge Road(1173). The prices are always wrong and when asked why I was told the price coordinator changes the prices on Tuesday every week. I don't understand why this is happening?! I thought the sales were on Wednesday?! The Foodlion ad tells you what is on sale but it is really different then the prices in the store. I have an issue at checkout with this every time I shop! Please help!

This store is on Brittingham Lane in Princess Anne, Md. Since it was renovated several months ago shopping here is a complete waste of time. Fully 75% of sale items are not in stock. This is not an exaggeration I actually counted the empty shelves where sale items were supposed to be stocked. I overheard other shoppers complaing about the same thing.
On my last trip there I found so many common items (not even sale items) I needed were not available or no longer carried that I pushed my cart with the few items I could find, up to the cashier area, left it there and walked out the door.
I drove 10 more miles up the road to Walmart (Acme Markets is just a bit further up the road too). I was able to get everything I needed at WalMart's grocery section.
I won't even bother stopping at Food Lion anymore, I'll just drive the extra miles to Walmart or Acme and avoid the frustration and waste of my time. Food Lion needs to close this store.

I worked at Food Lion in 37388. I really thought I would be there for a long time. I had a rocky start in my training. It was during a reset and some floor and painting work. I made allowances for that. Then a few weeks later I realized I would never get proper training if I was only given one day a week.
The I wanted to apply for a position that was a step up. I waited for it to be posted. I was told we would be told when we could apply. I ask about and was told it was already closed. I was crushed. A few days later I was told to work at the bagging end and help out. Then a short time later I was told I could do that; I need to stand at the other end of the registers. I mean what am I supposed to do?
The next day I was treated even worse. I was pushed from one place to another. I mean what is that all about. I was hurt. I wanted to accomplish something with my job. But when another employee let it slip that I was not liked and wanted to leave. I told myself that day I would never be back in the store again.
I have to go back one time. I will take back the shirt and get my pay. But I will never go back to Food Lion again.