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Save-A-Lot Customer Service Phone, Email, Contacts

Save-A-Lot
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1.0 273 Complaints
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Save-A-Lot Complaints 273

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R
11:33 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Save-A-Lot I am completing about the general manager who's not doing his job at all in any area

I have been going in to save that for many years and I have been getting with a manager/general manager that is not like his job he's miserable he's mean everyday when there are things that run out he purposely does not reorder them because he knows I get them I am going in to get fudge even have purposely reorder them and it has been missing and gone off the shelves for 3 months I have tried to order Hawaiian rolls I have try to get fudge caramel ice cream bars chicken fingers corn on the cob Pizza he is purposely not ordering them I think that is very rude when I asked him why he does not smile or why he's so rude he doesn't answer me he's very disrespectful he doesn't smell he doesn't talk to anybody he does not like his job I don't know why he's working there then save that on ISB and Nova is the the worst store ever to go to

Claimed loss: I have cleaned off I have lost a lot of meals because of his diligence I have lost a lot of good days because he's miserable and on everybody else and he makes everybody else mad and mean and miserable like him

Desired outcome: I would like to see a happier manager I would like to see the things that I am persistently going into the store for I would like to see the items that all of us are looking and creating for or wanting to eat

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S
4:44 pm EDT
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On 9/4/23 I purchased a coffe cake, price $5.99 at Save a lot in Crescent City, Fl. 32112 store number 61230. When I opened it the next day it was stale. I put it in the freezer to take back the next time I went to the store. I had read their ad that said you could return items not to your liking. There were a couple of other things I did not think were...

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7:59 am EDT
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On September 9, 2023, Me and my wife were checking out at the register. Ken (Save-A-Lot Employee) was assisting with our check out. We had dividers for separate orders on the register. I explain to Ken that the orders were separate as he accidently charged me for one of my wife's items. Shortly after, Ken started developing an attitude toward us and...

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Is Save-A-Lot Legit?

Save-A-Lot earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Save-A-Lot to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Save-A-Lot is known for their high standards and safety. If you're thinking about dealing with Save-A-Lot, it's wise to check how they handle complaints.

We found clear and detailed contact information for Save-A-Lot. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Several positive reviews for Save-A-Lot have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While Save-A-Lot has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 273 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We detected that save-a-lot.com is missing an SSL certificate, which is a cause for concern. Without an SSL certificate, the website may not be taking adequate steps to protect users' sensitive information. This can increase the risk of intercepted data being used for malicious purposes.
  • The website belonging to Save-A-Lot has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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C
2:23 pm EDT

Save-A-Lot Managers

I think corporate needs to investigate Columbia, KY Save-a-lot office managers and their actions. Is it ok to send 18 year old in meat department without any training or interview for position? Yet later fires him for not doing something that was never trained to do? Is it ok to have relations with married men? Is OSHA ok of misusing equipment? How appropriate is it to piggie back ride on someone back (manager) and flirting with underage employees? Question I believe need to be looked into. Because Manager at Columbia KY save-a-lot are doing this and more which needs to be looked into. If asked current and past employees all will say same thing about all 3 managers. Manager sleeping a hangover off while other doing her job stating she working when she not? Check records. How one manager has relationships but when don't workout has gm to fire them ( 4 people).

Desired outcome: Demote the managers. They think they are untouchable. Set an example.

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R
3:28 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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On August 6th approximately 12:00 p.m. the manager cashier and camera operator runway accused my daughter stealing would not show proof of camera called cops on a public key humiliated me my daughter is only 15 that store location needs to be shut down due to all the violence around it the people that hang out around it and it is a very trashy location

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1:09 pm EDT
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Save-A-Lot Managerial Change -- Paulsboro, NJ location

I understand there has recently been a Managerial change at the Save A Lot Paulsboro, NJ location. As a long time customer, I have to tell you, customers, like myself, are NOT happy with the change.

The former Manager and his staff were very helpful and friendly. The shelves were always full. They would always ask you if you could find what you needed.

Selection was good. Now, just the opposite is true.

Residents from 3 communities have just lost our big box grocery store. The Save A Lot is/was our only alternative, unless we wanted to travel some TEN MILES one way to do our shopping. It was very evident, the Paulsboro Save A Lot had picked up substantial business, since the closure of our big box grocery store. Now, customers cannot depend upon the Paulsboro Save A Lot for their grocery needs. What a shame!

Desired outcome: Bring back the former Manager and his staff. Customers were treated better. Selection was better.

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9:48 am EDT
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I went into the Save a Lot store at 3540 Delaware Ave 14217. The cashier says hi wayne your gay. I went shopping for some food and when I got to the cashier. Sara the cashier kept calling me gay, your gay, your gay. I'm not gay I'm a black man. I asked sara do think anyone who works here should be calling customers gay which is poor customer service. She...

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B
9:06 pm EDT

Save-A-Lot Close early

I pulled up at the store on Terry parkway at 7:50 and the employee told me the store was closed. I told him it's not 8 pm yet and he td me they close at 7:45. I told him that the sign says 8 pm and he told me they ose for 7:45. I'm trying to understand why employees are closing the store at 7:45 instead of 8pm. The sign should say 7:45 instead of 8.

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M
8:24 pm EDT
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June 9th, 2023 An elderly lady was struck by a worker in their car while walking through the parking lot. The worker cut through an open parking space and did not brake. The manager was notified by another customer and did not call 911. The elderly lady’s family arrived on scene and contacted 911, to which ambulance and police were dispatched. The staff...

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6:44 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Save-A-Lot Tomatoes

I went into this store at 1230 S James Rd, Columbus to buy roma tomatoes because they were on sale for $.89 /lb. The cashier recorded my tomatoes as tomatoes on the vine for $2.49/lb. I bought 2.87 lb worth of roma tomatoes and got charged for tomatoes on the vine.I didn't know on time and I just feel unhappy about it. I hope they can train their staff better to to differentiate products.

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1:29 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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I went shopping today at 5200 block of risingsun ave when the cashier rang up my things and I paid but didn't ask how many bags I needed I said that him and he said he didn't have ti ask me that then he went on saying to take that up with my son which doesn't make sense because my son doesn't work there then instead of handing me my change he puts it on a...

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1:08 pm EDT
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I have a complaint about the store at 9850 W 87th St Overland Park, KS 66212 THEY NEVER HAVE what is advertised. 3 times I have gone into the store to pick up an AD special. Today it was ribs... for the 3rd time in 3 visits, they did not order it and it will be in Saturday. This seems to be the response each time. Ad comes out on Wednesday, truck did...

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8:14 am EDT
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Yesterday on May 24, 2023 me and my elderly 84 year old mother went to save a lot in Cairo Georgia. We went first to the produce section looking and the young man who is the manager told me and my mom we could have the almost out of date produce in bags in a buggy for free so we got several items out the buggy. Then the problem showed up Janice harassing u...

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Y
4:17 pm EDT

Save-A-Lot Mantia's lasagna with meat sauce

Product looks nothing like the picture on the box. Upon opening, viewing with plastic still on, there was barely and cheese shreds on the top. Sauce appeared brown not red like tomato sauce. Tasted bad.

*** Noticed it says, contains Bioengineered food ingredients on the back in small print. Would never had bought had I noticed on label.

I took photos while still in plastic.

Was not edible, tried a couple bites. Had stomach ache later that evening and next morning.

Desired outcome: Refund of purchase or store credit. Do not want coupons for same product free. CONTACTYvette Riley8197 Love RdHamersville. OHIO [protected]@gmail.com

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4:43 pm EDT
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Hello, I purchased a bag of the J.Higgs puffcorn( cheese). It is stale as all as out doors. It was purchased today 5/21/23. At save-a-lot. Very dissatisfying and I am requesting a full refund. I see why they were on sale for 2 for $3.00. The expiration date is 6/13/2023. The product is very stale. That's all that I can tell you. I will be waiting for your response, Thank you

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C
11:48 pm EDT

Save-A-Lot Unsafe conditions in store

Emergency exit has been blocked every time I have shopped there for several years. Have spoken with employes numerous times with no change. The manager says it complies with code! Only option I have is to contact the state fire marshal's office for their help. Don't want to have to do that. I think the manager just does not know what the fire code is and how dangerous that situation can be.

Desired outcome: Want emergency exits to be unobstructed as required by life safety code for the safety of shoppers!

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10:08 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Save-A-Lot Hours of operation

Hello,

I frequently patronize the Sav-a-Lot location in New Orleans at 4726 Paris Avenue. I regularly get off of work at 8:00 pm from the hospital where I work as a nurse. For the past 6 months or longer, every time I get to the store they are closed, but according to your website, they are supposed to remain open until 9pm. I like the store because it's so close to my home and I can run in/out if I need something.

Desired outcome: I'd like for someone from the Regional/ Corporate offices (like the program undercover boss) to visit the store without telling them who or when you are coming. Then you can see that they continually close @ 8:00pm.

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8:12 am EST

Save-A-Lot outdated policy

my best friend just got a job with yall . and im really upset about a few thing. the boss told her she had to dye her hair. she has red and black hair (looks great) cause yall dont aloud multicolor hair.and that she has to cover all tattoos. this is not 1950s. the boss told he to think about if she order food and someone can out with tattoos and color hair wouldnt she want someone clean to bring her food out. she is clean the cleanest person i know. my momma raise me not to discriminate! and to me thats discrimination!

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9:57 pm EST
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I visited the store 2/07/2023... As I walked in the store I see a black girl gathering buggies as always and the manager standing in front of the store vaping and not helping. I walk the store and got my groceries and headed to checkout the same girl getting buggies was at the register and the manager was in the office on her phone as the line grew longer...

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M
4:23 am EST

Save-A-Lot Employees

On 2/7/23 I visited the Save-A-Lot at 3333 Manchester Road Akron Ohio, I noticed as usual the employees with dirty raggedy clothes, this is the case every time that I go there, employees looking more like they are working at a auto repair shop and not a food store.

Manager had on sweats that looked like they have not been washed in months, a female cashier had on house shoes and pajama bottoms, another worker had on torn dirty sweatpants, at this time I decided I was not going to purchase anything from this store anymore.

If the employees are not clean then the food they process and handle comes into question in my opinion, I have seen road crews working that were cleaner than the workers in this store, this is sad and certainly no way to run a grocery store.

Desired outcome: The workers reflect on the store, it would be nice if they took a bath or shower and put on decent clothes that represent working in a food store and not a sewage treatment plant.

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Save-A-Lot Reviews 0

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Overview of Save-A-Lot complaint handling

Save-A-Lot reviews first appeared on Complaints Board on Mar 7, 2011. The latest review I am completing about the general manager who's not doing his job at all in any area was posted on Nov 11, 2023. The latest complaint cleanliness, customer service was resolved on Jul 31, 2019. Save-A-Lot has an average consumer rating of 1 stars from 273 reviews. Save-A-Lot has resolved 1 complaints.
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  1. Save-A-Lot Contacts

  2. Save-A-Lot phone numbers
    +1 (888) 725-4537
    +1 (888) 725-4537
    Click up if you have successfully reached Save-A-Lot by calling +1 (888) 725-4537 phone number 0 0 users reported that they have successfully reached Save-A-Lot by calling +1 (888) 725-4537 phone number Click down if you have unsuccessfully reached Save-A-Lot by calling +1 (888) 725-4537 phone number 0 0 users reported that they have UNsuccessfully reached Save-A-Lot by calling +1 (888) 725-4537 phone number
  3. Save-A-Lot emails
  4. Save-A-Lot address
    100 Corporate Office Drive, Earth City, Georgia, 63045, United States
  5. Save-A-Lot social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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