FedEx
reviews and complaints

FedEx driver continuously leaves packages in driveway in front of garage. The car can easily roll over the packages as they are not visible when leaving out of the house. The package ends up directly in front of the car when the garage door is opened. Today, it was raining profusely. The package was not reported/scanned as delivered yet, so I wouldn't have been looking for it. The box was wet since it had been sitting out there.

I received notification that my expected package was delivered to my front porch or front door at 12:29pm Thursday, September 21.

There was no package on my front porch, side porch, or back porch. My ring camera recorded no one entering my property or delivering a package.

I checked my back gate where the package was leaning against the gate just inside my property. The package was in clear view and could have been stolen. The package was wet because of the rain. This type of delivery is irresponsible and careless.

I have seen many videos on tv of fedex drivers careless deliveries but this was a first for me.

I am disappointed.

Tracking ID [protected]

Bonnie Allen

[protected]@gmail.com

[protected]

Delivery address

625 US Hwy 90 West

Baldwin, FL 32234

Fedex Smart post is extremely slow giving your item more of a possibility of getting damaged by being handled for such a long time. I had a package that was supposed to arrive on 09/17/2023. Fedex Smart post has had this package since 09/12/2023. I live in San Jacinto. San Jacinto is a short distance from Chino. The package has been in Chino since the 17th, now Smart Post is stating the package will not be delivered until Tuesday the 19th. Chino is 53 miles in heavy traffic, why should it take three days to get a package from Chino to San Jacinto? I would never use this service, and I am a business owner who need the product as quickly as possible. Fedex also ask that you list and show your name to register. Why?

I am another victim of FedEx delivery lying about attempting to make a delivery. It says they attempted a delivery at 4:54 pm:

"4:54 PM Delivery exception Customer not available or business closed SAN DIEGO, CA". At that time I was walking towards my main entry gate to look for the package, since it was unusually late for FedEx, which usually delivers around noon. I next went straight to the exit gate to see if it might be there since this year they started ignoring my delivery instructions about how to open the main entry gate, so they can leave the package inside the gate. I next went back to the entry gate and returned to my computer to check their tracking info again. That's when I found the delivery exception. I was especially concerned about this delivery since I bought an expensive enough item that the shipper decided to require a signature.

My medication was delivered without my knowledge. I had been checking my status all morning! It never said 'out for delivery'! So while I showered, it was delivered. It needed my signature.. the driver did not knock! My dog's would have barked! She (Flahgerty?) Just left a door tag!

I must have this package TODAY!

The designated office is 30 miles away! I have no means to get there!

On multiple occasions I have stayed home waiting for a signature required package from FedEx only for the driver to LIE saying that an attempt was made to deliver the package and no one was home or business was closed. Flat out lies. I was home all day each time and like nearly everyone else nowadays I have a door bell camera and there was absolutely no delivery attempt made. No door tag left. Nothing but lies.

Today, on 9/3/2023, I expected a package to arrive. Tracking information throughout the day showed it "Out for Delivery". However, I then received a message that the package could not be delivered but an attempt was made. There was no FedEx tag left. Security cameras show that no one attempted to deliver the expected package. Furthermore, I confirmed with FedEx and the retailer that the package did not require a signature. When I called the retailer, the retailer explained that they had received many calls today from customers who were told that a delivery was attempted even though it was not.

My problems is that 1) this was a time-sensitive package, 2) I paid for the package to arrive today, 3) I was lied to about an attempt to deliver the package despite a signature not being required, no delivery tag left behind, and cameras showing that no attempt was made, and 4) FedEx provided no remedy other than to deliver the package two days later than promised.

My packages are not being left ay my door. I live in an apartment community on the ground level. There are two ways to get to my apartment. From an upper level that requires the use of stairs to get down to the ground level or drive down to the opposite of the building for ground level entrance, my packages are bein left in a breeze wh ot vestibule that is not an entrance to my apartment. Therefore I have had to drive around to locate the delivery and struggle to get it down stairs two entrances away to get into my apartment. That is ridiculous!

They said it would be there by end of the day I was outside in the drivewayfrm 8 to 030 hoping they would show up and I have cameras they say they attempted to deliver at 857 pm no on was there straight up lie if they pulled in my driveway they would of hit meneeded the driveshaft spose to be to work in the am hope I don't get fired so now I'm out atleast 150 dollars and possibly a lol and they just blow it off like it's my fault this is so wrong I don't even no how to handle it

August 21st at 2 pm we got 3 boxes delivered to us. They were call covered in paint. I didn't see it at first, so I picked it up. My clothes were ruined, my outdoor carpet was ruined and my day. The paint was hard and irritating to get off my skin. I called FedEx and Dave returned my call to say there was a spill in the trunk and unless the inside of my package was ruined I was out of luck for the other damages.

To whom it may concern,

My daughter, my sister and myself ordered items from 3 different stores and we are going through the same problem with our packages. I’ve had different delivery dates and none of them have been correct. I called customer service support and they weren’t helpful. The customer service needs to do a better job on solving the problem. I tried speaking to a manager to get to the bottom of this and they were not helpful. I don’t know how you guys still have a business when you can’t help out a customer. I know for a fact that I’m not the only one going through this. You guys need to find a better system because the one you have it is not working and get someone who can really help. I used to think FedEx was a good company now I know it’s baloney. I need someone to write me back and find a solution as of yesterday. I’ll be waiting for a response and an answer.

Sincerely,

Denise Rivas

Not a happy customer

Sent from my iPhone

Drivers failed to follow instruction as to which door to leave package, This is the second package they did this with. They were instructed to call me first and leave package on the front porch They left it on the lower step to my side porch. I hurt my self struggling with the 75 pound package delivered the last time. Now I have to use a walker . The package must be put on my FRONT porch where it is protected from rain until I can get someone to brig it inside

My package was not delivered to my front door as all the other delivery services do. I got a notification that my package was delivered to my locker for my apartment. When I went to get it it was not there. The delivery driver did not put it in a lockbox and probably left sitting out I. The garage where the lock boxes for packages is located. Driver lied about putting the lock box. Someone probably took my package and they aren’t going to return it if they knowingly took someone else’s package. Meanwhile I don’t have the shoes I need for work and FedEx is doing nothing. Horrible delivery service and worse customer service!

First I cannot speak to a person concerning the nature of my needs.

the tracking number is from about jun 8 of 2023.

it is - lgw504nd2xv this number is not recognized by the fed ex system.

also more concerning is the return response links given with the delivery are not working. they respond as -no site address found- which makes it impossible to properly respond to much needed delivery. this has resulted to missed delivery for a very important delivery.

also the alternate delivery address was not utilized nor were even contacted.

my phone number is [protected]