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CB Shipping and Logistics FedEx Complaints #2-21
FedEx

FedEx review: I am trying to locate your search engine to find your services. ( 1 comment)

W
Author of the review
8:43 pm UTC
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Today, September 6, 2026 at 4:30 PM,
I was unable to locate your search tool on your FedEx website. I only wanted to locate your label printing services.

Why doesn’t FedEx have search tool like every other company in the world?

I would also like to complain about the fact that you don’t have a findable email address for general information and complaints.

I have spent over half an hour trying to find out about your label printing services and I have failed. Being redirected to FAQs, is no help.

Claimed loss: You have a vast list of services. But, you don’t even have a search tool, like every company in the world. You also don’t have a general email address to contact you about sending general complaints.

Desired outcome: I hope that you will realize that not having a simple search tool to locate any of your of your services is wrong.

Confidential Information Hidden: This section contains confidential information visible to verified FedEx representatives only. If you are affiliated with FedEx, please claim your business to access these details.

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Sadie208
US
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Sep 08, 2026 3:32 pm UTC

FED EX cannot locate a ring that was one of a kind, made with my husband's. cremains. The last call I received it was in customs in Memphis. I received a bill from FED EX to pay duty and taxes which I promptly did. I contacted the Chief Executive of Customer Service at FED EX, a person immediately contacted me and said she was investigating where my package was. Only info I received from FED EX was when I originally filed a complaint and was told the package was in Customs and would contact me when it was released. Another customer of the same designer did not receive wedding bands for his wedding. IMO there appears to be a thief in Customs. How do you replaced one of a kind items?

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  1. FedEx Contacts

  2. FedEx phone numbers
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    Three Galleria Tower 13155 Noel Road, Suite 1600, Dallas, Connecticut, 75240, United States
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