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1317 complaints
164 resolved 1153 unresolved
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FedEx headquarters

Three Galleria Tower 13155 Noel Road, Suite 1600
Connecticut, Dallas 75240
United States

FedEx phone numbers

1800 463 3339
(USA and Canada)
USA and Canada
0 0
1800 003 3339
(Mexico)
Mexico
0 0
More phone numbers

What is FedEx’s email address?

FedEx’s support and contact email address is [email protected]

FedEx website

FedEx working hours

Mon 12:00 am - 12:00 am Tue 12:00 am - 12:00 am Wed 12:00 am - 12:00 am Thu 12:00 am - 12:00 am Fri 12:00 am - 12:00 am Sat 12:00 am - 12:00 am Sun 12:00 am - 12:00 am

What category is FedEx related to?

FedEx is related to the Courier & Delivery Services category.

What are the social media accounts of FedEx?

What is FedEx's Facebook?
Connect with FedEx via Facebook at FedEx
What is FedEx's YouTube?
Like, share & subscribe to FedEx on YouTube at FedEx
What is FedEx's Instagram?
Check out FedEx's Instagram pictures and videos at FedEx
What is FedEx's LinkedIn?
See FedEx's portfolio on LinkedIn at FedEx
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FedEx information: contacts, address, founders, CEO, services, and products

FedEx is a multinational company founded on May 5, 1971 by Frederick W. Smith with its headquarters located at 942 S Shady Grove Rd, Memphis, Tennessee, U.S. and key people behind it being Frederick W. Smith (Chairman and CEO), Raj Subramaniam (President and COO) and Mike Lenz (President and CFO). FedEx currently employs approximately 850,000+ people. FedEx deals in a variety of industries, such as transportation, services and e-commerce, and provides services in FedEx Drop Box, FedEx ShipCenter, FedEx Mobile, FedEx Walgreens, FedEx Office Depot, FedEx Office Max, FedEx Onsite and FedEx OnCampus, by offering products such as Express Delivery, Logistics Services, Business Services, Freight Services, and provides its services worldwide According to the latest report, FedEx has generated US$83.959 billion (2021) and net income being US$5.231 billion (2021)

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Who is the founders of FedEx?

FedEx was founded in Frederick W. Smith.

When was FedEx founded?

FedEx was founded in May 5, 1971.

What industry does FedEx compete in?

FedEx competes in a variety of industries, such as transportation, services and e-commerce.

What services does FedEx offer?

FedEx offers a variety of services, such as FedEx Drop Box, FedEx ShipCenter, FedEx Mobile, FedEx Walgreens, FedEx Office Depot, FedEx Office Max, FedEx Onsite and FedEx OnCampus.

How to write a complaint about FedEx?

To write a complaint about FedEx and get an answer from the officials of FedEx, Complaintsboard.com's objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about FedEx can be filed via the specific FedEx complaint section.

Overview of FedEx complaint handling

1317 FedEx reviews first appeared on Complaints Board on Oct 26, 2006. The latest review Failure to follow delivery directions...over and over!!!!!!! was posted on Aug 6, 2022. The latest complaint Paid for overnight shipping- didn't deliver/said business closed or customer not avali was resolved on Jul 20, 2022. FedEx has an average consumer rating of 2 stars from 1317 reviews. FedEx has resolved 164 complaints.

Additional information

FedEx Locations

Is ComplaintsBoard.com associated with FedEx?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with FedEx Customer Service. Initial FedEx complaints should be directed to their team directly. You can find contact details for FedEx above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about FedEx. Discuss the issues you have had with FedEx and work with their customer service team to find a resolution.

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Latest FedEx’s complaints

R
3:47 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

FedEx - Failure to follow delivery directions...over and over!!!!!!!

Ordered items from Amazon where I listed delivery instructions for all items to be left at my front door. Delivery driver has left them in the yard...rained on...on the walk way...rained on...in the drive way...rained on... I am so upset at all my packages being left out in the rain. Could you help me correct this from happening again...Please! Thank you...

Read full review of FedEx
S
1:40 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

FedEx - Delivery Service

Order from Costco was to arrive on Friday. Tracked package and FedX said address wrong. Called and verified with them that address was in fact correct. They said that package would be delivered on Saturday. Saw FedX truck and went outside and actually spoke to driver. He claimed he did not have a package for me. Went on to track package and notation stated...

Read full review of FedEx
M
6:38 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

FedEx - FedEx delivery exception lie

My package shows an attempted delivery occurred at 2:00 pm. I was not only home, but had walked out of my home to get the mail at this time, by pure coincidence. I have a Ring doorbell, so I have video of my front door and of the front gate, since I'm on the HOA board and have access to security cameras. These "attempted deliveries" happen quite often. I'd...

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