General
This is a general critique of all the FedEx Corporation stores. The services have become increasingly deficient and defective in the following ways: they have ERADICATED the hard-drive technology allowing use of CD-ROMs on their computers. Now you can only use flashdrives for viewing any stored information. When I inquired the reason, the staff stated...
Read full review of FedExPackage delivered to the wrong person.
Dear Mr Subramaniam, My name is Miranda Pazura. My husband, Karl Riddlespurger and I have an account setup with FedEx for years for our business, Liberty Distributing Company. Our account number is [protected] and my cell phone number is [protected]. On 10/19/2023, my husband took a package to our local FedEx office located in Cockeysville, Md for the...
Read full review of FedExWrongful billing/mistake in delivery
How a company so horrendously unable to provide customer service is still in business, I don’t know. Saying that FedEx has the worst customer service I have ever experienced is understatement. I went to a FedEx office to ship a package of legal documents abroad. Due to your employee’s mistake, not all information required for delivery was entered into the...
Read full review of FedExMultiple residential deliveries
Over the past year, FedEX has left packages at my side door, which clearly does not have a roof, and several have been soaked with rain. At least two had to be unpacked at the door because the boxes were falling apart. One item had to be returned to the sender because the rain rendered the item inoperable (a dehumidifier). I recently left a note at thi...
Read full review of FedExshipping
I placed an order, i was home when the delivery of FedEx took place, the person never bother to call , text or ever knock. they left a damaged and opened box outside of my residential gate, the gate is only about 4 feet high, he could have placed the box inside like amazon does daily. once i received the email stating the box was delivered i ran outside to find the box open and damaged, as i further inspected i was missing 35 of my 50 items, as soon as i saw this i contacted fedex, well the claim was denied with no explanation. no apologies and with a loss of nearly $300 dollars. i had to purchase the items again but this time used the postal service and i received every single item. FedEx what a huge disappointment for a growing small business.
Desired outcome: reembursement
Property damage by drivers
My address is 743 114th St Ct E, Parkland WA 98445 and there is small twisted service road connecting 114th St to 114th St COURT E. Your drivers constantly use this and drive on my lawn and concrete bricks bordering the road. The two attached files show their careless attitude, drivers never stop. The two streets have six houses each, tight fit, small street. Amazon small vehicles no problem, stays on road. UPS, USPS and large Amazon all park end street and walk package to houses. Your drivers are why I no longer use your company for in/out business. Delivery wasn’t even for me but I’m done replacing rocks!
Customer Service
Ive been shipping thru FedEx for over a decade now, because they have been quick and actually get the package there without problems.
UNTIL NOW, THAT IS!
For some reason my recent shipment to Canada has resulted in it being detained for some reason.
I called FedEx to find out what the problem is, and all I get is incoherent babble. I called different numbers and talked to different people for over an hour to find out what the F- ing hell is going on, and all I could get was stupid answers from stupid people!
I FINALLY got to talk to someone that ACTUALLY KNOWS THEIR JOB, and legitimately answered my questions. All that BS and runaround for over an hour to find someone with a brain!
What a [censored]fest! I guess there are no companies left in the USA that have REAL customer service anymore.
What a pathetic and useless company FedEx has become.
Joplin, MO
For years McDonald County, MO has been dealing with horrible service. Packages ride around in trucks for days not being delivered. They are either marked delivered and never found or marked "operational delay". Today my medication which has to be kept cold was supposed to be delivered before 5pm. It was sent overnight but not delivered. Third month in a row...
Read full review of FedExDelivery attempt
My package was marked as attempted delivery. I was home expecting my package to be delivered between 10am and 2pm.
No one rang my doorbell. There was no door tag left outside of the door.
I called customer service. You can't get a human being to speak with until giving a bot all of the information that they can't answer or even understand.
I wanted to make a complaint against the driver. Charles didn't have the number to the Wayne, NJ facility so I can speak with a supervisor. No one would give me the truck number, route number or the driver's name or ID so I can make a formal complaint. The number online is the same as the [protected]. That number is useless. No one knows anything or are unwilling to help.
I won't be home until 6pm for the next delivery attempt. I shouldn't have to go and pick up my package because of a lazy driver.
Desired outcome: To have my package delivered again today. But, Ground items don't qualify for attempted delivery twice in one day.
Fedex Delivery
I recently had a situation. The package was not delivered to my home. Called the automated service at 1.800.463.3339. It was explained to me that my address had an error and the package was delivered there. After some debate, it was determined that the package could not be delivered to that address due to the address not existing. It was then told to me that the package was not delivered to my apt number however they were unable to give me any information as to what apt it was delivered to. There was a case opened up. I received the email confirmation of an open case and 2 minutes later received the email confirmation that the case had been closed with no case conclusion given. At this rate I believe the delivery driver stole my package and have received no clarity from FedEx. The image depicts where the package was left. Not my door, not my mat, and not my apartment.
Desired outcome: I would like my package and/or a refund in the amount of the purchase.
Item shipped
Tracking number783773328446 How is it that my product return for Slingmods.com made it all the way from Bowling Green Kentucky to Bloomington California just miles from its destination in Moorpark California to be rerouted to Ohio where it is now waiting to be shipped back to California? I’ve been in the transportation industry for over 40 years and can’t understand how you could do this with today’s technology. Slingmods is hostel towards me and is holding $389.95 of my money which I would like back. I should have had it days ago if you delivered my item.
Desired outcome: I want someone to pay my 389.95 that’s owed to me!
Delivery complaint
TRK# 707936432716 TRK# 707960942108 TRK# 707960942119 I have an issue with my driver not bringing my packages to my door, but leaving them outside my property on the street, 100 feet from my door. This is not the first time it has happened. These packages were 45 lbs each and easily seen from the road to be taken. The driver should have access to a...
Read full review of FedExLeaving packages in driveway
FedEx driver continuously leaves packages in driveway in front of garage. The car can easily roll over the packages as they are not visible when leaving out of the house. The package ends up directly in front of the car when the garage door is opened. Today, it was raining profusely. The package was not reported/scanned as delivered yet, so I wouldn't have been looking for it. The box was wet since it had been sitting out there.
Desired outcome: Leave packages at door
Web pages no help
It was early Saturday morning 23 Sept 2023 when I started trying to get an answer to the question: Does FedEx have Saturday pickups in my area (45 minutes west of St Augustine, Florida where they have a hub). Their artificial ignorant 'helper' was useless .. all sorts of other menu's and filters on finding everything except the answer to the...
Read full review of FedExCareless delivery
I received notification that my expected package was delivered to my front porch or front door at 12:29pm Thursday, September 21.
There was no package on my front porch, side porch, or back porch. My ring camera recorded no one entering my property or delivering a package.
I checked my back gate where the package was leaning against the gate just inside my property. The package was in clear view and could have been stolen. The package was wet because of the rain. This type of delivery is irresponsible and careless.
I have seen many videos on tv of fedex drivers careless deliveries but this was a first for me.
I am disappointed.
Tracking ID [protected]
Bonnie Allen
[protected]@gmail.com
[protected]
Delivery address
625 US Hwy 90 West
Baldwin, FL 32234
Services
Fedex Smart post is extremely slow giving your item more of a possibility of getting damaged by being handled for such a long time. I had a package that was supposed to arrive on 09/17/2023. Fedex Smart post has had this package since 09/12/2023. I live in San Jacinto. San Jacinto is a short distance from Chino. The package has been in Chino since the 17th, now Smart Post is stating the package will not be delivered until Tuesday the 19th. Chino is 53 miles in heavy traffic, why should it take three days to get a package from Chino to San Jacinto? I would never use this service, and I am a business owner who need the product as quickly as possible. Fedex also ask that you list and show your name to register. Why?
Desired outcome: Get my package here today 09/18/2023.
FedEx Delivery
I am another victim of FedEx delivery lying about attempting to make a delivery. It says they attempted a delivery at 4:54 pm:
"4:54 PM Delivery exception Customer not available or business closed SAN DIEGO, CA". At that time I was walking towards my main entry gate to look for the package, since it was unusually late for FedEx, which usually delivers around noon. I next went straight to the exit gate to see if it might be there since this year they started ignoring my delivery instructions about how to open the main entry gate, so they can leave the package inside the gate. I next went back to the entry gate and returned to my computer to check their tracking info again. That's when I found the delivery exception. I was especially concerned about this delivery since I bought an expensive enough item that the shipper decided to require a signature.
Desired outcome: No more lies.
Also, it seems to me that if they actually attempted a delivery at any time today, and the website was just reporting the wrong time, they would have left a door tag, as they used to do, but there was no tag.
Lack of delivery notification
My medication was delivered without my knowledge. I had been checking my status all morning! It never said 'out for delivery'! So while I showered, it was delivered. It needed my signature.. the driver did not knock! My dog's would have barked! She (Flahgerty?) Just left a door tag!
I must have this package TODAY!
The designated office is 30 miles away! I have no means to get there!
Desired outcome: Delivered today
Fedex's failed pickup and integrity concerns
I had a scheduled package pickup for Friday, September 8th, 2023. I followed FedEx's instructions to leave the packages on my porch from 9 am to 6 pm ET, which I did. However, FedEx never picked up the packages. The next day, September 9, 2023, I contacted FedEx and was told that a pickup attempt was made at 2:47 pm, but the packages were supposedly not...
Read full review of FedExDelivery
On multiple occasions I have stayed home waiting for a signature required package from FedEx only for the driver to LIE saying that an attempt was made to deliver the package and no one was home or business was closed. Flat out lies. I was home all day each time and like nearly everyone else nowadays I have a door bell camera and there was absolutely no delivery attempt made. No door tag left. Nothing but lies.
Desired outcome: Package delivered when it is actually supposed to be delivered. Stop lying about attempts made.
About FedEx
Most discussed complaints
Package shippingRecent comments about FedEx company
Package shipping



Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!