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Marine Transport Logistics Customer Service Phone, Email, Contacts
Marine Transport Logistics
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Marine Transport Logistics
reviews & complaints

1 5 3 1 Marine Transport Logistics
Marine Transport Logistics Customer Support Very Poor
0 Resolved
3 Unresolved
0% of 3 complaints were resolved
The company's complaint resolution process is ineffective due to poor customer service skills, lack of training and inefficient handling of complaints. There's no proper protocol, tracking or follow-up, resulting in unresolved complaints and customer dissatisfaction.
0% of 3 complaints were resolved
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3:48 pm EST
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Marine Transport Logistics shipment

Avoid as a plague!

Scammers!

In august 2017 I trusted to this company my car (Ford f 150 2009; vin 1ftpf14819kb44872) to deliver it from miami to antwerp belgium on october 1 2017.

They never delivered it!

They informed me that some driver took it.
They denied to initiate a lawsuit against this person.
They denied to pay the value of the car back.

I paid them $1350 in advance for this transportation.
When I demanded my payment back, they sent me a document where they basically said that if I want to get the transportation fees back I must first to waive my claims concerning my car.

A lawsuit against this company is in preparatory progress.
A fbi investigation complaint against this company is in progress.
A federal trade commission (Ftc) investigation complaint against this company is in progress.

If somebody has the same/other problems with this company, please contact me ([protected]@yahoo.com or via my facebook: https://www.facebook.com/Andriy.Temofyeyev), so we can work together to bring those deceivers to justice.

Their info:
Marine transport logistics inc.
63 new hook rd., bayonne, nj, 07002
Tel: [protected] ext.106, or 103, or 112 or other different extentions
Website: www.mtlworld.com
Reference persons:
Mina salib mina. [protected]@mtlworld.com
Max kostenskyi max. [protected]@mtlworld.com
Liubov katkova liubov. [protected]@mtlworld.com
Ceo: alla solovyev [protected]@mtlworld.com tel: [protected]

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11:47 am EDT
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Marine Transport Logistics Shipping to europe - no feedback after paying the transportation fee

We won some items (machines) on an auction site and needed an international shipping (from USA to Hungary). We tried to find international shipping companies on the Internet, e-mailed to 5-6 companies, but only Marine Transport Logistics answered. We started our business, agreed in price and terms, then paid for the shipping. After the payment we didn't get any feedback even if we e-mailed them 3 times. We are lost, because from Hungary (Europe) it's very hard to complain successfully. We need an urgent help how to go forward.

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Charles1354
, US
May 12, 2020 9:04 pm EDT

Who did you deal with at this "company"?

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10:05 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Marine Transport Logistics lost license plates of car shipped overseas. Once found, MTL won't return plates unless vehicle owner pays more. Manager Dimitry Alper is arrogant, with attitude "I have your plates, what are you going to do about it?" Firm also delivered car missing 2 valves from inside the tire stems. All that was holding the air in tires were...

Read full review of Marine Transport Logistics and 9 comments
Is Marine Transport Logistics legit?
Marine Transport Logistics earns 91% level of Trustworthiness

SAFETY NOTICE: ComplaintsBoard has analyzed Marine Transport Logistics and determined that it has perfect credibility and is completely trustworthy, with a legitimacy rating of 91%.

We found clear and detailed contact information for Marine Transport Logistics. The company provides a physical address, phone number, and 2 emails, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Marine Transport Logistics has registered the domain name for mtlworld.com for more than one year, which may indicate stability and longevity.

Mtlworld.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Marine Transport Logistics website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Mtlworld.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Mtlworld.com you are considering visiting, which is associated with Marine Transport Logistics, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

A trust mark has been identified for a mtlworld.com, but it is important to verify the trust mark and its source to ensure that it is legitimate. Ensure that the trust mark is genuine by clicking on it and verifying its authenticity through the issuing organization's website.

Several positive reviews for Marine Transport Logistics have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:
  • While Marine Transport Logistics has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 3 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Mtlworld.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The mtlworld.com may offer a niche product or service that is only of interest to a smaller audience.
  • Marine Transport Logistics protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Our Verdict: Marine Transport Logistics is highly recommended company, but beware of poor customer service. Their 0% Resolve Complaints rating is a cause for concern. We advise using their services securely and reviewing complaints beforehand.
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