Menu
Register
Write a review File a complaint
Expedia Customer Service Phone, Email, Contacts

Expedia
Reviews and Complaints

Expedia's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.expedia.com

Learn how the rating is calculated

4.3 68 Reviews 1404 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Expedia Complaints 1404

ComplaintsBoard
E
3:16 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Expedia Frontier

Frontier rescheduled my flight. Was not able to contact Frontier by phone(which you gave me) or text. Spoke to a customer relations person and received no satisfaction; as he couldnt help me get in touch with Frontier also Maybe Frontier is not an airline that you should be aiding in cheating customers out of their money. I will no longer be using your or Frontiers company

Desired outcome: Money returned Frontier out of business

Read full review of Expedia
Hide full review
ComplaintsBoard
C
5:26 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Expedia taxi reservation

Expedia booking number: [protected]

Taxico booking number: [protected]

This company--TAXICO--is fraudulent. They made many mistakes at booking, including wrong number of passengers and wrong number of bags and wrong pick up time. Then the driver DID NOT COME AT ALL. The phone number they gave me was not in service, using both my American phone and an airport guard's personal Mexican phone. Their customer service line also did not work. They are based in GERMANY and do not answer any phones. They are cheaters. They should not be part of Expedia. We had to pay to get a different taxi, after waiting for over an hour.

Desired outcome: REFUND my money and get rid of this company

Read full review of Expedia
Hide full review
ComplaintsBoard
P
5:33 pm EDT

Expedia hotel reservation

I had a booking for May 4-7 for a hotel in Opelika, AL. Clearly Expedia states there are free cancelations and changes (up until the day before.

I contacted them today - more than a month in advance and said I needed to change it to May 5-7.

They said they can't change they can only cancel and rebook and there are no rooms (2 queens)) that I had reserved available. This of course ignores the fact that I already have a room with 2 queens for the 5-7.

I was then told - they had a different room (1 queen ) which they could sell me for the 5-7 - but oh by the way - the price is 50% more per room than what I had booked for the 2 queens. VERY misleading marketing.

I will not use them again!

Desired outcome: They should honor what they advertise - free changes. It is more than 30 days in advance and they said free up until May 3. But that is not any where close to what they tell me now!

Read full review of Expedia
Hide full review
ComplaintsBoard
I
10:54 am EDT

Expedia Car rental

On 3/22 I arrived in Memphis at 9:30pm. I had an Expedia reservation & confirmation for Hertz. I did not have my husband’s credit card with me, but had the number, expiration, and security #. The two rude employees (one named Maddie) said I had to have the physical card. I asked if they could take another card, but the same account? They replied no. I called Expedia - no help. I called Hertz - no help. I ultimately had to cancel the reservation. It was 11pm. I had my daughter with me in a strange city & we had to drive an hour and a half to our destination. I canceled the reservation and then asked the two Hertz employees how much to rent the car I just canceled. The one not named Maddie said “we don’t have any cars.” Unreal, unprofessional, and just malicious! Good luck with that karma! There was only one other rental car place open. Thank God for Avis and Shay, who got out of her chair, went upstairs to the parking deck & found a car for us. Guess what car rental agency I’ll be using going forward? Not Hertz! Guess what travel site I won’t be using due to their complete lack of interest in helping me - Expedia!

Desired outcome: Too late to fix! Damage done!

Read full review of Expedia
Hide full review
ComplaintsBoard
B
5:55 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Expedia Car rental

Hertz with Expedia

Really bad service. Rented a car for two weeks. Got a car for one day. Double charged me. Moreover double the amount! They keep you in a loop to get the best price s on the internet. Call you the day of telling you they don't have a car. They pass on cars to people who are higher paying or rent on the spot. They still have availability online showing they have cars. While they tell people who booked in advance for a good pricing that they don't have car available. It'ss a huge huge scam. The cars are never clean or taken care of. When you need a car you need a car. The reservation there is a scam. The happy faces to get you in the door is a scam. You can picture how this ended. They charged me and told me they could not explain why I gotta charged for a week and walked out the door with no car

Desired outcome: I would like Expedia and Hertz to give me a call and work this out apology more over my money back and anything else they could do.

Read full review of Expedia
Hide full review
ComplaintsBoard
J
10:54 pm EDT

Expedia Expedia: delta king hotel

Reference Number: [protected]

Re: As it relates to our reservation at the Delta King/ Sacramento, California for 3/22.

We had the following issues.

• When we tried to Park at the Delta King and we were denied. The attendant thought our front tire look like it was going flat. As it was late we had to find parked in a lot down the street for $17.50 for the night. In the morning I went to Les Schwab who checked our tire and found it to be ok as “high profile tires on Mercedes Benz look low”.

• When we tried to register, we gave the clerk our confirmation number. He asked for a photo id which I did not have. My wife gave him hers which he could not accept her photo ID (same last name).

• He suggested we “cancel our reservation” that was in my name which we did. And my wife “make a new reservation” at the desk which she did.

• The charge for the new reservation was $281.30 (by $42.33) which was lower in price than the reservation through Expedia for the same room.

I am requesting the Expedia issue a refund for the $323.63 Expedia charges to my credit card as we only needed the one room. And, please let me know if in fact “Expedia always searches for the best price” or is it just marketing. Our other reservations throughout our trip were great!

Sincerely

Dr. John Greer

Read full review of Expedia
Hide full review
ComplaintsBoard
D
10:40 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Expedia Poor service

We booked a flight with Expedia

We then flew the first leg - then found out the connection time was too short - and thus we missed our second leg

We ended up arriving one day late - to our destination - and thus missed a meeting

We have found a way to have the meeting in NYC - and thus asked Expedia to simply change the departure date for one leg - of our return trip

Expedia states we can not change one leg of the trip

We are now forced to do a return trip to NYC - from PBI - to allow us to depart on the originally, scheduled flight

We do have insurance - and consider it a waste - to have to claim against the insurance - for this intermediate trip

Desired outcome: Simply change the departure date - PBI to EWR from Mar 31 to Mar 28The remaining flights - returning to our home - can stay the same

Read full review of Expedia
Hide full review
ComplaintsBoard
N
3:13 am EDT

Expedia Expedia's option of "change your flight" turned into "erase your flight"!

Complain Expedia. I wanted to change my flight. So I followed the steps of "change your flight" on Expedia, however, I quit the process when Expedia asked me to pay the whole amount of money on the flight I wanted to change into. Then I found that my original itinerary total fee changed from $863 to $345.2. OMG! I just lost $517.8 by trying to change one of my flight! I was upset and from my file on Expedia, the flight from SEA to ORD just was changed into $0 and it is gone forever!

Thanks!

Desired outcome: I hope Expedia can explain to me what had happened to my flight and why I lost the original flight by just trying to change it.

Read full review of Expedia
Hide full review
ComplaintsBoard
D
11:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Expedia Hampton Inn in Ardmore, Ok

Where do you start with this? I have already complained to the Hilton management team. I asked around 730 p.m. tonight on 3/18/2023 to have my room switched because someone tried to enter into the adjoining door of my room. You can't make this stuff up. Alex who was on the front desk advised me that he was sold out. I fact checked this with the Hilton 800 number and they said there were rooms for tonight. I then cancelled the rest of my reservation. Unfortunately he wouldn't offer a wake up call. Very nasty and threatened to kick me off premises. Very unprofessional.

Desired outcome: Free night stay.

Read full review of Expedia
Hide full review
ComplaintsBoard
W
10:42 pm EDT

Expedia Flights booked

Very simple booking, from perth on the 4th of may and returning on the 16th may. The booking was made on the 16 march around midday. But when the emailed flight details come through with a spelling mistake instead of may 16th was mar. Therefor my return flights melbourne to perth had moved to march 16. Now im stuck trying to sort out this mess, spending hours on the phone. As this was a thursday we couldnt cancel or get in contact anyone. So now second day on hold for two hours so far.

Desired outcome: fix your mistakes asap

Read full review of Expedia
Hide full review
ComplaintsBoard
M
5:10 am EDT
Verified customer The reviewer confirmed their account using Facebook. Learn more

Expedia Booking, chat and phone calls

Good Morning,

I have tried for 5 days to make this reservation and not the site or, CHAT, or the customer service people can help, Can someone please assist?

Milagros Vega Alas

Mon, Mar 13, 7:46 AM (3 days ago)

to Jose, YolandavegaSantillan, chenao

Seasons Florida Resort

Change stay

Frontier Airlines·BOSORL

Change all flights

Spirit Airlines·ORLBOS

Current: Review your trip

Review your trip

Review your trip

Stay

Fri, Apr 14 - Sun, Apr 16 (2 nights, 1 room)Check in Fri, Apr 14, check out Sun, Apr 16 (2 nights, 1 room)

Primary image

Seasons Florida Resort

Deluxe Room, 2 Queen Beds

Check-in on Apr 14

Non-refundable

4.2/5Very Good! (960 reviews)

Cleanliness information

More details

Change stay

Change room

Flights

Roundtrip, 4 travelers (4 adults)

Boston to Orlando

9:21am - 12:45pm9:21am through 12:45pm

(3h 24m, nonstop)(3h 24m, nonstop)

Frontier Airlines • Fri, Apr 14

Hide details of Frontier Airlines 9:21am flight on Friday, 14th Apr 2023

Hide details

Departure

9:21am - Boston9:21am from Boston

Logan Intl. (BOS)

3h 24m flight

Frontier Airlines 1239

Airbus A321

Economy/Coach (G)

Arrival

12:45pm - Orlando12:45pm to Orlando

Orlando Intl. (MCO)

Fare: Economy

Show details of your Boston to Orlando flight.

Show details

Change your Boston to Orlando flight

Change flight

Orlando to Boston

4:00pm - 7:01pm4:00pm through 7:01pm

(3h 1m, nonstop)(3h 1m, nonstop)

Spirit Airlines • Sun, Apr 16

Hide details of Spirit Airlines 4:00pm flight on Sunday, 16th Apr 2023

Hide details

Departure

4:00pm - Orlando4:00pm from Orlando

Orlando Intl. (MCO)

3h 1m flight

Spirit Airlines 103

AIRBUS INDUSTRIE A320 SHARKLETS

WiFi on this flight

Economy/Coach (K)

Arrival

7:01pm - Boston7:01pm to Boston

Logan Intl. (BOS)

Fare: Economy

Change fare for your Orlando to Boston flight.

Change fare

Change your Orlando to Boston flight

Change flight

Milagros Vega Alas

Wed, Mar 15, 3:30 AM (1 day ago)

to mokerstrom

Good Morning,

I am writing to you as CEO of Expedia. have spent two days trying to book a 2day reservation and contacted the Expedia thru online CHAT 4 times, called directly 2 times and no help. please assist I believe this is price gauging when today after 2 days the reservation is double its price for 2 days.

Desired outcome: please email ASAP, I have many more pictures and emails regarding this issue

Read full review of Expedia
View 0 more photos
Hide full review
ComplaintsBoard
B
7:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Expedia Abandoning responsibilities during the pandemic season

In April 2020, I booked a trip to Fukuoka using Expedia package - this would cover both flight and the hotel. However, nearing April, the flight schedules kept changing and eventually Japan closed just days before my trip. As such the flight was cancelled by the Airline company and as a result, I would need to cancel the whole package.

Fast forward to 2 years later, I called the Airlines regarding the refund of them cancelling the flight - they mentioned that they can issue a credit shell instead of paying back in cash terms. As the borders of Japan was not opened yet, I decided to wait.

Just last week, (almost 3 years later), when I called the Airlines again on this matter, they asked for an e-ticket number which I do not have (as it was not issued), I called Expedia to ask for it, they said they didn't have it either and they cannot access the system.

Airlines asked me to ask Expedia, Expedia asked me to ask Airlines. In the end, no one wants to own up.

This is such a cheap way to scam customers, Expedia collected the money, and never made sure the ticket was issued. the Airlines can play pretend they do not know as well. So who took the money in the end?

Desired outcome: Just refund me my air ticket price

Read full review of Expedia
Hide full review
ComplaintsBoard
D
8:37 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Expedia Extend the expiration date or issue refund

I just got off the phone with a Expedia representative to try and fix an issue.I will give you the whole run down.I canceled a trip to Dominican Republic on Aug 22 2022 and Expedia issued me a refund on the resort that I had booked but gave me an airline credit (JetBlue 966.34). Upon review I noticed that the airline credit expires May 21 2023,I explained to the representative that I can not travel at all until after Oct 2023 due to my strict job related duties so can you somehow give me an extension on the expiration date ? or a refund because I do not want to loose 966.34 due to my travel restrictions. I asked to speak to a supervisor and the representative told me they do not have one. I don't know any business that doesn't have a supervisor to help assist with a customer. Please help me with this situation so I can continue to help promote and be a loyal customer. I am very displeased on the handling of my issue and I dont want to do it but if I have to I will go on my social media platforms and tell my followers not to support this company AT ALL

Itinerary #

[protected]

Airline confirmation

ZBZFWP (JetBlue Airways)

Desired outcome: I would like an extension of the expiration date or a refund.[protected]@aol.com

Read full review of Expedia
Hide full review
ComplaintsBoard
D
3:43 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Expedia Car rental

Booked car rental the expedia 1/9/2023 confirmation # AEXP08F4CD, 2/28 thu 3/8 pickup location Orlando, Fl The car rental payable at check in, Collision Damage Plan paid via Visa ending in 4193 at time of booking-1/9/2023

Arrived 2/28/23 to pickup vehicle — Advantage rent a car has no record of Collision Damage payment from Expedia so I paid again $119.92.

Called Expedia to get refund was denied as refund was over 10 days from date of booking — Expedia told me to call the insurance company at [protected] to no avail

So I paid twice for coverage and more expensive at the Advantage rent a car.

I am asking for a refund of the $90

Thanks

Desired outcome: I am asking for a refund of the $90

Read full review of Expedia
Hide full review
ComplaintsBoard
L
12:35 pm EST

Expedia Did not email a post that flying to Japan I needed a covid test lost all my money

Did not email a post that flying to Japan I needed a covid test lost all my money . I travel international every year . 2021 it was still a big deal to go to a certain place . You had to be clean of covid , test before sometimes test on the way back . I waited since 2020 when I had to cancel a Japan trip . Now hearing Japan was open I booked several tickets . Not one statement from Expedia or the airlines that I needed to be vaccinated or get tested 72 hrs in advance . Received an email asking to get my documents in order . Passport and license

are documents . A vaccination card or a test paper are not documents . There should have been a clear covid warning . I lost everything except a few dollars they were willing to give back . There should have been several red flags pointing me to be tested or pointing me to The Japan /US embassy site referencing covid .

Desired outcome: I would like at least half if not all my money returned $996.08 was paid $115.05 is what expedia wants to refund I believe the whole amount .

Read full review of Expedia
View 0 more photos
Hide full review
ComplaintsBoard
C
3:00 pm EST

Expedia Flight credit

We have had to cancel some flight we booked with BA through Expedia. I was going to put a claim through our travel insurance but Expedia offered a free cancellation and would issue a flight credit instead. Thought this was great! How wrong was I?!

When we have come to use the flight credit Expedia have made it nearly impossible for us to use this credit. We found the flights we wanted to use it for roughly costing about £4,000 in total as a new booking. When trying to use the credit this cost jumps up to £11,000! So we are actually better off making a new booking than using the credit.

We've tried lots of different flights and all end up the same - them trying to charge us crazy money. Those costs are not affordable for us.

We've tried to resolve with Expedia and BA directly and no one wants to help or offer any support whatsoever. Expedia blame BA and BA blame Expedia.

We've now asked to have our childrens credit transferred to the adults to make it more affordable for us to use. They have refused to do this which I don't understand since the children wouldn't be able to book a flight and use this credit themselves.

Desired outcome: I would like a cash refund or to be able to deal with BA directly rather than Expedia.

Read full review of Expedia and 1 comment
Hide full review
1 comment
Add a comment
X
X
Xpedia sux
county of gp, CA
Mar 25, 2023 7:56 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I am going through the exact same thing,Expedia blames the airline,a $924 ticket after their change fees and new taxes is worth $54...all i can say is READ the fine print when booking a package,i for one will never book with Expedia ever again and I have used them a ton over the years,but after getting bit for $1800 on 2 tickets,not a chance!

I will only book directly with the airline from now on,and I have realized that if you call the desired hotel and book directly they can most times match the online suppliers...lesson learned

ComplaintsBoard
M
4:18 pm EST

Expedia Hotel Refund

I booked a fully changeable/cancelable hotel through Expedia on November 18th. On November 19th, I found a lower rate through the hotel website. I called Expedia and spoke to an agent to cancel it. She advised me she could offer me the same rate as the hotel and change my reservation free of charge. I specifically asked her if the new rate was refundable/cancelable. She said yes. I made the change. As it turned out, I had to cancel the reservation and I did so within the cancelation period. When I called Expedia, the agent advised me that it was nonrefundable (the hotel would not refund it - she blamed the hotel). I called the hotel and spoke with the manager and he advised me that it was indeed refundable and even sent me the refund notice that he sent to Expedia. Expedia refuses to refund me, even though they got their money back. I have been going back and forth since December with Expedia and Synchrony Bank to no avail.

Desired outcome: I would like a full refund and an apology letter from upper management at Expedia.

Read full review of Expedia
Hide full review
ComplaintsBoard
P
2:49 pm EST

Expedia Reducing hotel stay nights from 3 to 2

I have booked 3 night stay with refundable hotel for Summer in Jan 2023

hotel price increased 60% in Feb 2023

i wanted to reduce 1 night so keep 2 night out of 3 nights

Expedia asked me for more money to reduce 1 night

their system will not allow me to redudce 1 night, all they do is cancel 3 nights and book again 2 nights a current price

200 x 3 = 600 paid in Jan

to change to 2 night i have to pay 40 $ in Feb 320 x 2 = 640

this is wrong as i have already paid now i am giving back my night to expedia for selling at higher price to next customer.

i can just keep 3 nights and leave hotel empty for 3rd night ( this is all for expedia business but hurting to cutomer and Hotel and next customer )

this will make current customer loose 1 night money

this will make hotel loose addition money for that night

this will make next customer not able to book that 3rd night

who made money expedia for not having to spend money to fix its WEBSITE

now in March hotel is sold out for Summer in march

so i can not even change to 2 nights as expedia Website and also 3 agents i called said there is no room available so you can not change reduce your 3 night stay to 2 night stay

i already have room i don't need a new room - we are current times or

let this BIG it company do what they do best take customer money and provide frustration and anxiety in return.

Helpdesk agent took 4 hours on the phone ( between 3 agents ) they are being paid by Expedia from our profit but who is paying me to be there on that call ?

Desired outcome: just want to change my 3 nights to 2 nights and get money for the 3rd night back what i paid for while booking as all 3 nights are show separately with corosponding money by date on invoice. for Summer and free cancelable till 20 July 2023

Read full review of Expedia
Hide full review
ComplaintsBoard
C
12:51 pm EST

Expedia usave car rental

Date of car rental booking is 02/03-05/03 2023. scheduled to pick 1100 on 02/03/23 and we arrive at 6pm…Usave cancelled our online booking because they say we were two hours late. Usave insisted start all over with new payment and paperwork which took quite a long time to complete. when we return home expedia charged us $70 extra and we were not inform.

Desired outcome: We would appreciate explanation for this extra fees taken out our credit card.

Read full review of Expedia
Hide full review
ComplaintsBoard
S
10:55 am EST

Expedia Holiday to the hotel stella de mara, egypt

I am absolutely disgusted in the way you deal with holidays, we have made a booking through you for an all inclusive vacation, we have paid the full amount which gave us a garden room, however a delux sea view room became available so we decided to to upgrade to it, the cost was $63 dollars which wasn't a problem, however to enable us to to that we had to pay a further £960

again so that we could obtain the room as your assistant requested, the $63 dollars would be taken out to pay for the upgrade and the remainder of the £960 remainder or what was left would be paid back. it was repaid into the account but the agent handling the process completely messed up the reservation and it was down graded to a bed and breakfast when we have already paid for all inclusive ! We leave on the 15th of march and i want this resolving ASAP, none of your staff can't seem to understand the situation as it is marked down as bed and breakfast only ! this is truly a shocking state of affairs from yoursevle's we will be seeking a heavy compensation from you, myself and my partner have suffered massive stress over this and i have spent countless hours on the phone and numerous emails back and forth.Our Ref is [protected] you can contact on Mr Scott Page [protected] i need to speak with someone who can sort this out, i am extremely dissapointed with your company a total let down to say the least.

My Email is [protected]@yahoo.co.uk

Desired outcome: Compensation due to massive stress and complete incompetance of your employee's

Read full review of Expedia
Hide full review

Expedia Reviews 0

Looks like Expedia has no reviews yet.
Write a review
Subscribe to receive notifications of all new customer feedback

If you represent Expedia, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.

👉 Claim your business

About Expedia

Screenshot Expedia
Expedia is a leading online travel agency that offers a wide range of travel services to customers across the globe. The company was founded in 1996 and has since grown to become one of the most trusted and reliable travel booking platforms in the world.

With Expedia, customers can book flights, hotels, rental cars, cruises, vacation packages, and activities all in one place. The platform offers a user-friendly interface that makes it easy for customers to search and compare prices, read reviews, and make bookings.

Expedia has partnerships with thousands of airlines, hotels, and other travel providers, which allows the platform to offer competitive prices and a wide range of options to customers. The company also offers a loyalty program called Expedia Rewards, which allows customers to earn points on their bookings that can be redeemed for discounts on future bookings.

In addition to its online platform, Expedia also has a mobile app that allows customers to book travel on the go. The app offers all the same features as the website, including the ability to search and compare prices, read reviews, and make bookings.

Overall, Expedia is a trusted and reliable travel booking platform that offers a wide range of travel services to customers across the globe. With its user-friendly interface, competitive prices, and extensive partnerships with travel providers, Expedia is a top choice for anyone looking to book travel online.
How to file a complaint about Expedia?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button located at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Expedia. Make it specific and clear, such as "Incorrect Billing on Hotel Booking" or "Cancellation Policy Not Honored".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Expedia. Include key areas such as:

  • The nature of the service or product you used.
  • Specific details about any transactions, including dates, amounts, and confirmation numbers.
  • A clear description of the problem and how it has affected you.
  • Any communication you've had with Expedia's customer service, including their response or lack thereof.
  • Steps you have taken to resolve the issue and the outcomes.
  • The personal impact, such as inconvenience, financial loss, or stress.

Be as factual and chronological as possible to paint a clear picture of the events.

5. Attaching supporting documents: Attach any relevant documents or evidence that supports your complaint. This could include receipts, emails, screenshots, or confirmation numbers. Do not include sensitive personal information such as credit card numbers or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Expedia, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, keep an eye on your ComplaintsBoard.com account for any responses or updates. You may receive feedback from other users or from Expedia through the platform, so it's important to monitor the progress of your complaint.

Frequently asked questions (FAQ) about Expedia customer service
Expand Collapse all
How can I contact Expedia, a leading online travel agency, for booking assistance or customer support?

Need help with bookings or customer support? Contact Expedia at 1-866-310-5768 or 1-800-469-1793. Their dedicated team is ready to assist you with all your travel needs.

Overview of Expedia complaint handling

Expedia reviews first appeared on Complaints Board on Nov 14, 2006. The latest review Incorrect dates was posted on Jun 3, 2024. The latest complaint From a very frustrated and disappointed individual, who had booked a trip to Key West, ******* on February 14, 2022 to * was resolved on Mar 03, 2024. Expedia has an average consumer rating of 1 stars from 8275 reviews. Expedia has resolved 108 complaints.
Ratings on other review websites
Trustpilot
Trustpilot
1.2
8634 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Expedia Contacts

  2. Expedia phone numbers
    +1 (866) 310-5768
    +1 (866) 310-5768
    Click up if you have successfully reached Expedia by calling +1 (866) 310-5768 phone number 0 0 users reported that they have successfully reached Expedia by calling +1 (866) 310-5768 phone number Click down if you have unsuccessfully reached Expedia by calling +1 (866) 310-5768 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +1 (866) 310-5768 phone number
    United States
    +1 (800) 469-1793
    +1 (800) 469-1793
    Click up if you have successfully reached Expedia by calling +1 (800) 469-1793 phone number 0 0 users reported that they have successfully reached Expedia by calling +1 (800) 469-1793 phone number Click down if you have unsuccessfully reached Expedia by calling +1 (800) 469-1793 phone number 1 1 users reported that they have UNsuccessfully reached Expedia by calling +1 (800) 469-1793 phone number
    Canada
    +1 (866) 348-7330
    +1 (866) 348-7330
    Click up if you have successfully reached Expedia by calling +1 (866) 348-7330 phone number 0 0 users reported that they have successfully reached Expedia by calling +1 (866) 348-7330 phone number Click down if you have unsuccessfully reached Expedia by calling +1 (866) 348-7330 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +1 (866) 348-7330 phone number
    Belgium
    +1 (800) 563-0600
    +1 (800) 563-0600
    Click up if you have successfully reached Expedia by calling +1 (800) 563-0600 phone number 0 0 users reported that they have successfully reached Expedia by calling +1 (800) 563-0600 phone number Click down if you have unsuccessfully reached Expedia by calling +1 (800) 563-0600 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +1 (800) 563-0600 phone number
    Mexico
    +1 (404) 728-8787
    +1 (404) 728-8787
    Click up if you have successfully reached Expedia by calling +1 (404) 728-8787 phone number 0 0 users reported that they have successfully reached Expedia by calling +1 (404) 728-8787 phone number Click down if you have unsuccessfully reached Expedia by calling +1 (404) 728-8787 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +1 (404) 728-8787 phone number
    USA & International
    +44 203 024 8211
    +44 203 024 8211
    Click up if you have successfully reached Expedia by calling +44 203 024 8211 phone number 17 17 users reported that they have successfully reached Expedia by calling +44 203 024 8211 phone number Click down if you have unsuccessfully reached Expedia by calling +44 203 024 8211 phone number 29 29 users reported that they have UNsuccessfully reached Expedia by calling +44 203 024 8211 phone number
    United Kingdom
    +61 280 662 745
    +61 280 662 745
    Click up if you have successfully reached Expedia by calling +61 280 662 745 phone number 11 11 users reported that they have successfully reached Expedia by calling +61 280 662 745 phone number Click down if you have unsuccessfully reached Expedia by calling +61 280 662 745 phone number 21 21 users reported that they have UNsuccessfully reached Expedia by calling +61 280 662 745 phone number
    Australia
    +64 99 131 849
    +64 99 131 849
    Click up if you have successfully reached Expedia by calling +64 99 131 849 phone number 8 8 users reported that they have successfully reached Expedia by calling +64 99 131 849 phone number Click down if you have unsuccessfully reached Expedia by calling +64 99 131 849 phone number 8 8 users reported that they have UNsuccessfully reached Expedia by calling +64 99 131 849 phone number
    New Zealand
    +43 120 609 1038
    +43 120 609 1038
    Click up if you have successfully reached Expedia by calling +43 120 609 1038 phone number 0 0 users reported that they have successfully reached Expedia by calling +43 120 609 1038 phone number Click down if you have unsuccessfully reached Expedia by calling +43 120 609 1038 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +43 120 609 1038 phone number
    Austria
    +45 43 682 060
    +45 43 682 060
    Click up if you have successfully reached Expedia by calling +45 43 682 060 phone number 0 0 users reported that they have successfully reached Expedia by calling +45 43 682 060 phone number Click down if you have unsuccessfully reached Expedia by calling +45 43 682 060 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +45 43 682 060 phone number
    Denmark
    +358 972 519 837
    +358 972 519 837
    Click up if you have successfully reached Expedia by calling +358 972 519 837 phone number 0 0 users reported that they have successfully reached Expedia by calling +358 972 519 837 phone number Click down if you have unsuccessfully reached Expedia by calling +358 972 519 837 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +358 972 519 837 phone number
    Finland
    +33 157 324 986
    +33 157 324 986
    Click up if you have successfully reached Expedia by calling +33 157 324 986 phone number 0 0 users reported that they have successfully reached Expedia by calling +33 157 324 986 phone number Click down if you have unsuccessfully reached Expedia by calling +33 157 324 986 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +33 157 324 986 phone number
    France
    +49 69 945 192 320
    +49 69 945 192 320
    Click up if you have successfully reached Expedia by calling +49 69 945 192 320 phone number 0 0 users reported that they have successfully reached Expedia by calling +49 69 945 192 320 phone number Click down if you have unsuccessfully reached Expedia by calling +49 69 945 192 320 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +49 69 945 192 320 phone number
    Germany
    +353 15 245 005
    +353 15 245 005
    Click up if you have successfully reached Expedia by calling +353 15 245 005 phone number 14 14 users reported that they have successfully reached Expedia by calling +353 15 245 005 phone number Click down if you have unsuccessfully reached Expedia by calling +353 15 245 005 phone number 8 8 users reported that they have UNsuccessfully reached Expedia by calling +353 15 245 005 phone number
    27%
    Confidence score
    Ireland
    +39 291 483 700
    +39 291 483 700
    Click up if you have successfully reached Expedia by calling +39 291 483 700 phone number 4 4 users reported that they have successfully reached Expedia by calling +39 291 483 700 phone number Click down if you have unsuccessfully reached Expedia by calling +39 291 483 700 phone number 1 1 users reported that they have UNsuccessfully reached Expedia by calling +39 291 483 700 phone number
    60%
    Confidence score
    Italy
    +31 202 008 459
    +31 202 008 459
    Click up if you have successfully reached Expedia by calling +31 202 008 459 phone number 0 0 users reported that they have successfully reached Expedia by calling +31 202 008 459 phone number Click down if you have unsuccessfully reached Expedia by calling +31 202 008 459 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +31 202 008 459 phone number
    Netherlands
    +47 24 159 914
    +47 24 159 914
    Click up if you have successfully reached Expedia by calling +47 24 159 914 phone number 1 1 users reported that they have successfully reached Expedia by calling +47 24 159 914 phone number Click down if you have unsuccessfully reached Expedia by calling +47 24 159 914 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +47 24 159 914 phone number
    100%
    Confidence score
    Norway
    +34 912 757 314
    +34 912 757 314
    Click up if you have successfully reached Expedia by calling +34 912 757 314 phone number 0 0 users reported that they have successfully reached Expedia by calling +34 912 757 314 phone number Click down if you have unsuccessfully reached Expedia by calling +34 912 757 314 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +34 912 757 314 phone number
    Spain
    +46 851 761 378
    +46 851 761 378
    Click up if you have successfully reached Expedia by calling +46 851 761 378 phone number 0 0 users reported that they have successfully reached Expedia by calling +46 851 761 378 phone number Click down if you have unsuccessfully reached Expedia by calling +46 851 761 378 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +46 851 761 378 phone number
    Sweden
    +41 445 112 000
    +41 445 112 000
    Click up if you have successfully reached Expedia by calling +41 445 112 000 phone number 0 0 users reported that they have successfully reached Expedia by calling +41 445 112 000 phone number Click down if you have unsuccessfully reached Expedia by calling +41 445 112 000 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +41 445 112 000 phone number
    Switzerland
    +86 400 990 1463
    +86 400 990 1463
    Click up if you have successfully reached Expedia by calling +86 400 990 1463 phone number 0 0 users reported that they have successfully reached Expedia by calling +86 400 990 1463 phone number Click down if you have unsuccessfully reached Expedia by calling +86 400 990 1463 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +86 400 990 1463 phone number
    China
    +852 30 774 857
    +852 30 774 857
    Click up if you have successfully reached Expedia by calling +852 30 774 857 phone number 2 2 users reported that they have successfully reached Expedia by calling +852 30 774 857 phone number Click down if you have unsuccessfully reached Expedia by calling +852 30 774 857 phone number 1 1 users reported that they have UNsuccessfully reached Expedia by calling +852 30 774 857 phone number
    33%
    Confidence score
    Hong Kong
    +91 124 487 3888
    +91 124 487 3888
    Click up if you have successfully reached Expedia by calling +91 124 487 3888 phone number 3 3 users reported that they have successfully reached Expedia by calling +91 124 487 3888 phone number Click down if you have unsuccessfully reached Expedia by calling +91 124 487 3888 phone number 2 2 users reported that they have UNsuccessfully reached Expedia by calling +91 124 487 3888 phone number
    20%
    Confidence score
    India
    +81 363 628 013
    +81 363 628 013
    Click up if you have successfully reached Expedia by calling +81 363 628 013 phone number 5 5 users reported that they have successfully reached Expedia by calling +81 363 628 013 phone number Click down if you have unsuccessfully reached Expedia by calling +81 363 628 013 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +81 363 628 013 phone number
    100%
    Confidence score
    Japan
    +60 377 249 556
    +60 377 249 556
    Click up if you have successfully reached Expedia by calling +60 377 249 556 phone number 12 12 users reported that they have successfully reached Expedia by calling +60 377 249 556 phone number Click down if you have unsuccessfully reached Expedia by calling +60 377 249 556 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +60 377 249 556 phone number
    100%
    Confidence score
    Malaysia
    +65 64 155 555
    +65 64 155 555
    Click up if you have successfully reached Expedia by calling +65 64 155 555 phone number 2 2 users reported that they have successfully reached Expedia by calling +65 64 155 555 phone number Click down if you have unsuccessfully reached Expedia by calling +65 64 155 555 phone number 1 1 users reported that they have UNsuccessfully reached Expedia by calling +65 64 155 555 phone number
    33%
    Confidence score
    Singapore
    +886 277 438 472
    +886 277 438 472
    Click up if you have successfully reached Expedia by calling +886 277 438 472 phone number 0 0 users reported that they have successfully reached Expedia by calling +886 277 438 472 phone number Click down if you have unsuccessfully reached Expedia by calling +886 277 438 472 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +886 277 438 472 phone number
    Taiwan
    +66 27 873 383
    +66 27 873 383
    Click up if you have successfully reached Expedia by calling +66 27 873 383 phone number 6 6 users reported that they have successfully reached Expedia by calling +66 27 873 383 phone number Click down if you have unsuccessfully reached Expedia by calling +66 27 873 383 phone number 6 6 users reported that they have UNsuccessfully reached Expedia by calling +66 27 873 383 phone number
    Thailand
    +54 19 493 334 949
    +54 19 493 334 949
    Click up if you have successfully reached Expedia by calling +54 19 493 334 949 phone number 0 0 users reported that they have successfully reached Expedia by calling +54 19 493 334 949 phone number Click down if you have unsuccessfully reached Expedia by calling +54 19 493 334 949 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +54 19 493 334 949 phone number
    Argentina
    +55 19 493 334 964
    +55 19 493 334 964
    Click up if you have successfully reached Expedia by calling +55 19 493 334 964 phone number 0 0 users reported that they have successfully reached Expedia by calling +55 19 493 334 964 phone number Click down if you have unsuccessfully reached Expedia by calling +55 19 493 334 964 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +55 19 493 334 964 phone number
    Brazil
    +44 20 7019 2937
    +44 20 7019 2937
    Click up if you have successfully reached Expedia by calling +44 20 7019 2937 phone number 0 0 users reported that they have successfully reached Expedia by calling +44 20 7019 2937 phone number Click down if you have unsuccessfully reached Expedia by calling +44 20 7019 2937 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +44 20 7019 2937 phone number
    Pr Manager
    +1 (604) 235-6812
    +1 (604) 235-6812
    Click up if you have successfully reached Expedia by calling +1 (604) 235-6812 phone number 0 0 users reported that they have successfully reached Expedia by calling +1 (604) 235-6812 phone number Click down if you have unsuccessfully reached Expedia by calling +1 (604) 235-6812 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +1 (604) 235-6812 phone number
    +1 (416) 202-8736
    +1 (416) 202-8736
    Click up if you have successfully reached Expedia by calling +1 (416) 202-8736 phone number 0 0 users reported that they have successfully reached Expedia by calling +1 (416) 202-8736 phone number Click down if you have unsuccessfully reached Expedia by calling +1 (416) 202-8736 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +1 (416) 202-8736 phone number
    Pr Manager
    +1 (917) 332-5039
    +1 (917) 332-5039
    Click up if you have successfully reached Expedia by calling +1 (917) 332-5039 phone number 0 0 users reported that they have successfully reached Expedia by calling +1 (917) 332-5039 phone number Click down if you have unsuccessfully reached Expedia by calling +1 (917) 332-5039 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +1 (917) 332-5039 phone number
    Vice President Finance
    +1 (613) 780-1386
    +1 (613) 780-1386
    Click up if you have successfully reached Expedia by calling +1 (613) 780-1386 phone number 0 0 users reported that they have successfully reached Expedia by calling +1 (613) 780-1386 phone number Click down if you have unsuccessfully reached Expedia by calling +1 (613) 780-1386 phone number 0 0 users reported that they have UNsuccessfully reached Expedia by calling +1 (613) 780-1386 phone number
    More phone numbers
  3. Expedia emails
  4. Expedia address
    333 108th Avenue NE, Bellevue, Washington, 98004, United States
  5. Expedia social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.